I mainly use MS Project for project planning, scheduling, and tracking.
IT Superintendent at a mining and metals company with 1,001-5,000 employees
A handy tool that manages every element of project planning
Pros and Cons
- "A lot of valuable features have been added in the last three years, including scheduling automation and intelligence."
- "In the next release, Microsoft should include cross-project integration."
What is our primary use case?
What is most valuable?
A lot of valuable features have been added in the last three years, including scheduling automation and intelligence.
What needs improvement?
In the next release, Microsoft should include cross-project integration.
For how long have I used the solution?
I've been using Microsoft Project for seven years.
Buyer's Guide
Microsoft Project
February 2025
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Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
837,501 professionals have used our research since 2012.
What do I think about the stability of the solution?
MS Project is very stable.
What do I think about the scalability of the solution?
This is a very scalable solution.
How are customer service and support?
Microsoft's technical support is moderate.
How would you rate customer service and support?
Neutral
How was the initial setup?
The setup was very straightforward and took about fifteen minutes. I'd rate the ease of setting up four out of five.
What about the implementation team?
I implemented in-house.
What's my experience with pricing, setup cost, and licensing?
Licensing costs vary depending on the user volume. The pricing is good, I'd rate it four out of five.
What other advice do I have?
MS Project is good for anyone working on project planning and looking for a handy tool to manage everything. I'd give it a rating of eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Sr. Project Manager
Provides the ability to break down project phases and is easy to set up and reliable
Pros and Cons
- "The ability to break down project phases is most valuable. Being able to align the tasks and reporting with project milestones and progress is also valuable."
- "Its price can be improved."
What is our primary use case?
We use it to manage our portfolio of projects. We use it to monitor, control, and update the status of each project, which includes our vendor projects and internal projects.
What is most valuable?
The ability to break down project phases is most valuable. Being able to align the tasks and reporting with project milestones and progress is also valuable.
What needs improvement?
Its price can be improved.
For how long have I used the solution?
I have been using this solution for eight years.
What do I think about the stability of the solution?
It is stable and reliable.
What do I think about the scalability of the solution?
It is medium in terms of scalability. We have approximately 50 people who use this solution.
How are customer service and technical support?
Their technical support is great.
How was the initial setup?
Its initial setup is simple.
What about the implementation team?
It was implemented internally. In terms of deployment and maintenance, a single resource can handle its maintenance, main configuration, and setup.
What's my experience with pricing, setup cost, and licensing?
Its price could be reduced a little.
What other advice do I have?
I would advise others to concentrate on the culture and skillset of their team before implementing a project management tool.
I would recommend this solution to others. I would rate Microsoft Project an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Project
February 2025
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Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
837,501 professionals have used our research since 2012.
Technical Project Manager at a comms service provider with 1,001-5,000 employees
Great features but can be buggy and needs a better user interface
Pros and Cons
- "There are a few bugs that can affect the stability. This is typical of most applications."
What is our primary use case?
We primarily use the solution for the project management software. I create plans with it. It's a tool like Excel that we use for project planning.
What is most valuable?
I use all of the features that are there. There are quite a few that are very helpful.
It makes it easier for me to project manage.
What needs improvement?
I haven't thought of what are the qualities of the features and how can they be changed or improved. It basically has everything I need.
There are a few bugs that can affect the stability. This is typical of most applications.
The solution does not have a mobile version at this time.
The user interface and how fast you can find tools to make a schedule, to build up a team, to come up with tasks, et cetera, could be improved. The framework of accessibility is a bit complicated. It could be simplified.
What do I think about the stability of the solution?
We have come across the occasional bug or glitch. It can affect stability. However, it's pretty typical to come across bugs in applications. Sometimes Microsoft can crash.
What do I think about the scalability of the solution?
The solution is an application. The aspect of scalability doesn't apply in the context of the product.
I'm not sure how many people are using it in our organization at this time.
I'm not sure if there are plans to increase usage in the future. I basically just use it myself for more projects.
How are customer service and technical support?
I"ve never actually used Microsoft's technical support. I wouldn't be able to speak on how helpful or responsive they are, as I don't have any personal experience to discuss.
What's my experience with pricing, setup cost, and licensing?
I don't have any knowledge of the overall costs of the solution. It's not an aspect that I handle directly.
What other advice do I have?
We're working with the solution's latest version. However, I'm unsure of which version number we're using.
I'm not sure of the deployment model. It's more of an application than anything cloud-based.
Overall, I would rate the solution at a six out of ten overall. It's a cool type of tool, however, there are some improvements that can be made to make it better. It could be simplified.
The best thing before asking these questions is to go through the UI. It helps you to have a picture of what the tool does.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Project Manager at a tech services company with 51-200 employees
Easy to manage with good tools and great integrations
Pros and Cons
- "The solution is very complete. It makes it a great option for project managers and they can use it extensively in almost any organizational setup."
- "Microsoft's solution isn't really a collaboration tool, however. If you need a collaboration tool, you can use Slack, which can be integrated with your JIRA."
What is our primary use case?
We basically use the solution to get a clear sense of the project and break down everything into a schedule. If there are overlapping schedules, we plan everything out and add in all the information so the roadmap is clear. We often have different teams coming in at different times, so we need to ensure that our critical path is clear and that we are able to execute on the project from an agile perspective.
We need to be sure that we have all the backlogs and scheduling and can pull in the customer on the deliverable as necessary. We'll check with them and fine-tune everything so that we can run the sprints successfully and match them up with the project plan using Microsoft Project.
What is most valuable?
There are some valuable tools on the solution that are actually free.
The tasks are quite detailed on the solution.
You are able to easily manage other software, and, for a particular task item, you can schedule it however you like. It's quite flexible in terms of managing everything.
The solution is very complete. It makes it a great option for project managers and they can use it extensively in almost any organizational setup.
The mapping is pretty good and that's our primary requirement. Sometimes the customers and stakeholders have their own reports, but that's okay and it works for us. Most of our reporting is based on sprints and Microsoft Tool can help us map this. Most of our reporting is a combination of JIRA and Microsoft.
We can code it to JIRA and can see the total movement there as well.
We can easily integrate it into Confluence. It's pretty seamless.
What needs improvement?
We need to know what third party solutions we want to integrate. Microsoft by itself is a project management tool, however, if someone says they want to integrate with something else, there may be issues. Since we work on JIRA, most of the time that can satisfy our needs, as everyone has JIRA. They just update their task there and we can have full visibility.
Microsoft's solution isn't really a collaboration tool, however. If you need a collaboration tool, you can use Slack, which can be integrated with your JIRA. Any ticketing in JIRA can be integrated to Slack and you can get the messages there.
I personally still need to compare the solution to other solutions. It would give me a better sense of if they are missing any features. Right now, without the comparison, it's hard to tell. They may need more security features, or better communication features. It's hard for me to say with my limited knowledge base.
For how long have I used the solution?
We've probably used the solution for more than three years at this point.
What do I think about the stability of the solution?
The stability seems to be good. I don't recall facing issues. There aren't bugs or glitches. It's been good.
What do I think about the scalability of the solution?
The solution is quite scalable, as far as I can see.
How are customer service and technical support?
I've never reached out to technical support. We never reach to Microsoft support because we haven't had any problems as of yet. Therefore, I can't speak to their level of support or responsiveness.
Which solution did I use previously and why did I switch?
We also use JIRA and Confluence as part of our project management work. We usually practice agile.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty reasonable. They don't seem to overcharge for their services.
What other advice do I have?
We're just customers. We don't have a business relationship with the company.
I'm not sure which version of the solution we are using, or if it's the most up to date.
We are using an on-prem desktop version. We are not using Ofiice 365. We use JIRA for project management, tasking and creating sprints. Most of the time, initially, we just create the Microsoft Project plan and then all those tasks and the PPS. We still try to deposit using Sprint. We plan it out and then run it as an agile sprint.
It's a good tool. Microsoft is quite a stable company and offers good solutions. Microsoft Project is a good solution overall. However, they can keep pushing it and offering even more features and functions in the future. It will help them stay competitive.
I'd rate the solution nine out of ten. It's my understanding that in their roadmap they may have a plan to bring in more collaboration capabilities. If they do, it will make a great solution even better. However, they may just end up buying a project management suite and keep everything in-house under the Microsoft umbrella. It's hard to predict.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Customer
Application Architect at CUSTIS
Provides a better project view but should be easier to use
Pros and Cons
- "The solution is stable."
- "They should assist with tedious tasks."
What is our primary use case?
We use the solution for its Gantt diagrams and resource planning features.
What is most valuable?
The solution provides a better project view with the help of Gantt charts. As well as the resource planning features help us streamline tasks efficiently.
What needs improvement?
The solution could be easier to use. We require some assistance in case of tedious tasks.
For how long have I used the solution?
We have been using the solution for many years.
What do I think about the stability of the solution?
The solution is stable. I rate its stability as an eight.
What do I think about the scalability of the solution?
We have around ten users of the solution in our organization.
How was the initial setup?
The solution's initial setup was straightforward.
What about the implementation team?
Our in-house team, including engineers and system administrators, implemented the solution.
What other advice do I have?
I rate the solution as a seven.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Director at a tech services company with 201-500 employees
High reliability, great reporting feature, with multiple license options
Pros and Cons
- "I have found that the chart reporting feature is very helpful for us currently."
- "I would like to see both Time and Team based options improved."
What is our primary use case?
Our primary use case is for project activities, planning, work breakdown structures, financial and activity-based planning.
What is most valuable?
I have found that the chart reporting feature is very helpful for us currently.
What needs improvement?
Time-based planning becomes very difficult because the big projects every task is related to each other, if you change some processes a little bit, every detail is changing. I would like to see both Time and Team based options improved. Some financial improvements would be great.
For how long have I used the solution?
I have been using Microsoft Project for the past ten years.
What do I think about the stability of the solution?
Microsoft Project is stable.
What do I think about the scalability of the solution?
Microsoft Project is scalable.
How was the initial setup?
The deployment is very easy. Follow the instructions, and you can easily install the application.
What about the implementation team?
One is stand-alone deployment. It is very easy. You only purchase the product and install it on your own computer. The other one requires a more sophisticated process because that is called project server and the endpoint is similar, but the deployment part is very different because the project management server requires some more proficiency in the installation and setup.
What's my experience with pricing, setup cost, and licensing?
The cost for an on-premisis-based license is a one-time fee, and the cloud-based is an annual payment plan.
What other advice do I have?
I would rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Founder at a computer software company with 1-10 employees
Exceptional for waterfall methodologies, reliable, but better integration needed
Pros and Cons
- "In my experience, this solution is one of the best for the waterfall management model."
- "The solution could be more flexible when it comes to integration."
What is our primary use case?
We used the solution for the waterfall framework model for management.
What is most valuable?
In my experience, this solution is one of the best for the waterfall management model. You are able to analyze, allocate tasks easily, chart, use different kinds of graphs, and the atmosphere is something similar to other Microsoft Office products. Having similarity to Office is the reason why it is easy to use. The majority of people already know how to use those pieces of software.
There are plenty of features in this solution.
What needs improvement?
The solution could be more flexible when it comes to integration.
They added the Agile Framework also to their solution. I think Agile does not work with this kind of spreadsheet platform. Mainly for Agile, it needs something such as Kanban or Scrum board. There is also a need for a tool for brainstorming on a whiteboard online but this solution does not have this feature.
If the solution wants to match the Agile Framework, it would be better to add something similar to Asana, Kanban or Scrum board. This way companies and teams can easily create a sprint and follow up. It will be easier for the Scrum Master coach to facilitate communication between groups and teams. If they let people choose their Agile methodology, such as Jira, it would be better.
For how long have I used the solution?
I have been using the solution for one year.
What do I think about the stability of the solution?
I had no problems using the solution, it operated fine.
What do I think about the scalability of the solution?
Since the solution does not have some features to better use other methodologies it is limited. We have approximately 100 employees using the solution.
How are customer service and technical support?
There are many communities for Microsoft products. I was not in contact with customer support.
Which solution did I use previously and why did I switch?
You cannot easily do brainstorming in this solution. This is why we have evaluated other solutions and are currently considering a DevOps solution. When companies that want to transform to agility or Agile Frameworks consider going to some tools similar to Asana as a Kanban or Scrum board and for Agile software development, they might go with Microsoft Azure. This solution has been created for the Waterfall framework, and even if Microsoft added some features to use for Agile Framework it will not work because it has not been created for Agile frameworks specifically as Scrum or Kanban has.
How was the initial setup?
The installation for doing the Waterfall methodology is easy. You do not need a lot of training, but if you want to do advance operations, such as Excel, you need to be trained. There are many pieces of training online on platforms such as YouTube and Udemy, people can easily learn. You do not need a special course or to have a certificate.
What about the implementation team?
Our project manager does most of the implementation.
What's my experience with pricing, setup cost, and licensing?
I do not remember the exact cost we paid but usually, they charge per user per month. The price is not that important for enterprise, they prefer to have something useful and works. If it makes your team more productive, then the price does not matter so much.
What other advice do I have?
When choosing this solution understand that is it best for those who want to stay with the Waterfall framework. First-time businesses in some industries such as construction, Waterfall is a better choice. It depends on the industry, but the majority of industries and companies are moving to Agile methodology.
I rate Microsoft Project a six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Delivery Manager at a tech services company with 11-50 employees
A stable, scalable, and easy-to-set-up solution for project management
Pros and Cons
- "It is very stable. I haven't had any kind of issues with it. It is also very scalable."
- "Its user experience can be improved while configuring it. Its reporting can also be better. Reporting is not very easy. Reports do not always work. I was trying to download some reports, and they didn't work. I don't know if it was related to the configuration that I was using. I didn't go too deep to check if something was missing."
What is our primary use case?
I use it for project management. I use it to check the project and get some reports and KPIs from it. I am using the latest version of this solution.
What is most valuable?
It is very stable. I haven't had any kind of issues with it. It is also very scalable.
What needs improvement?
Its user experience can be improved while configuring it. Its reporting can also be better. Reporting is not very easy. Reports do not always work. I was trying to download some reports, and they didn't work. I don't know if it was related to the configuration that I was using. I didn't go too deep to check if something was missing.
For how long have I used the solution?
I have been using this solution for more than ten years.
What do I think about the stability of the solution?
It has good stability.
What do I think about the scalability of the solution?
It has good scalability. It is being used only by project managers. In terms of increasing its usage in the future, I don't have any projects going on right now, so I don't know if I will use it in the near future.
How are customer service and technical support?
I haven't used their technical support. Its documentation and community support are very good because Microsoft has a big database.
Which solution did I use previously and why did I switch?
I've always been using Microsoft solutions. I haven't tried other solutions, but I believe they are very similar. I've seen other solutions, such as Jira, being used more for agile environments.
How was the initial setup?
Being a SaaS solution, it comes ready to be used. The deployment took a few minutes.
What's my experience with pricing, setup cost, and licensing?
It probably was $30 per license on a monthly basis. There is no additional fee.
Which other solutions did I evaluate?
We didn't evaluate any other solutions.
What other advice do I have?
I would recommend this solution. I would rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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