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Global sales head at MEPCSA
Real User
Great cloud version with excellent functionality but needs better Gantt features
Pros and Cons
  • "I especially like the reporting tools, which are visual tools and offer visual reports."
  • "The Gantt set needs to be improved. The grid lines needs to be more interactive."

What is our primary use case?

It's my day-to-day software.

I use it for my projects. I handle the portfolio. I have multiple projects and I need to monitor those projects and generate reports and consolidate everything.

What is most valuable?

The functionality is great. 

Microsoft Project is good overall. However, I especially like the reporting tools, which are visual tools and offer visual reports. The visual reports is what I like about Microsoft Projects.

The initial setup is straightforward. 

What needs improvement?

The Gantt set needs to be improved. The grid lines needs to be more interactive.

The Cloud version has far more advanced features in it. I haven't hands on it yet, however, I have seen the product, and it has all the enhancements that are required.

For how long have I used the solution?

I've been using the solution for 15 years now. 

Buyer's Guide
Microsoft Project
November 2024
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is a stable, reliable solution. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have about 100 people on the solution. 

The company is now starting to use the cloud version. They stopped implementing any other versions. Once we migrate to the Cloud version, then we have to see how it's going to compliment us in terms of scaling.

How are customer service and support?

I've not contacted the call center or the support center for any support. I go on the community website and try to find it to see if I can find any kind of troubleshooting steps there, and I manage issues on my own.

Which solution did I use previously and why did I switch?

I used Primavera previously. 

Primavera is not user friendly, and has no support on the database types. It requires certain a format to be implemented. There are many differences between these two solutions. For a billing or for operational use, Primavera definitely doesn't really suffice.

How was the initial setup?

The setup was straightforward and not as complex as Primavera or any other project management tool.

When it comes to the on-prem deployment of the older versions, you don't usually get the results, you don't find it online. They are not readily available. We need to get into the third party applications and download the third party results. From there on, it's a marathon to install. The cloud version is easier. 

There's not really any maintenance needed. 

What about the implementation team?

I used my administrator during the implementation. I asked him to assist me.

What's my experience with pricing, setup cost, and licensing?

I don't have very much information in terms of pricing. However, it is a necessary tool for us and therefore whether it's cheap or expensive for us.

I'm not sure as to if we need to pay for any extras or deal with ancillary fees. 

What other advice do I have?

We are partners with Microsoft. 

I'm working with the 2019 version at this point. 

I'd advise users to go for the cloud version. It's easier to deploy and share. 

I would rate the solution seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Ronei José Guimarães - PeerSpot reviewer
Architect Manager at Cielo
Real User
Simple interface, stable, with transparency
Pros and Cons
  • "The user interface is simple and it helps me in planning what needs to be accomplished."
  • "I have no idea about the cost because it is a corporate decision."

What is our primary use case?

We use Microsoft Project to plan our projects, including some tasks that we need to accomplish. We use JIRA as well. We use a lot of tools to plan our jobs.

What is most valuable?

The user interface is simple and it helps me in planning what needs to be accomplished.

What needs improvement?

I am a regular user and for me, it is perfect. I would love to see a mind map feature where you can draw some diagrams of the project. Then you can connect ideas and watch them on a map.

For how long have I used the solution?

I have been using Microsoft Project for more than five years.

What do I think about the scalability of the solution?

We use a cloud solution and it is transparent for us. We have the perfect client and it saves the data.

How was the initial setup?


What's my experience with pricing, setup cost, and licensing?

I have no idea about the cost because it is a corporate decision. 

What other advice do I have?

I would rate Microsoft Project a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Project
November 2024
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,660 professionals have used our research since 2012.
reviewer1800135 - PeerSpot reviewer
Managing Director at a computer software company with 11-50 employees
Real User
Comes with scheduling feature but reporting functionality is complex
Pros and Cons
  • "We use Microsoft Project for its timeline and task management capabilities. The primary advantage is the easy application of tasks in sequence, confirming dependencies, and establishing relationships between tasks. It simplifies handling conditions, significant dates, and dependencies between various tasks."
  • "The tool's most valuable feature is scheduling."

What is our primary use case?

We use Microsoft Project for its timeline and task management capabilities. The primary advantage is the easy application of tasks in sequence, confirming dependencies, and establishing relationships between tasks. It simplifies handling conditions, significant dates, and dependencies between various tasks.

What is most valuable?

The tool's most valuable feature is scheduling. 

What needs improvement?

Microsoft Project's reporting is very complex and not user-friendly. 

For how long have I used the solution?

I have been working with the product for ten years. 

What do I think about the stability of the solution?

I rate the tool's stability a nine out of ten. 

How was the initial setup?

The tool's deployment is very straightforward. 

What's my experience with pricing, setup cost, and licensing?

I rate Microsoft Project's pricing a five out of ten. 

What other advice do I have?

I rate the solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1553769 - PeerSpot reviewer
Director, Technology Transformation at a healthcare company with 11-50 employees
Real User
Easy to set up and create tasks but can get expensive for those that need the full suite
Pros and Cons
  • "They now have MS project Online and they have two levels, so it's easier to access what you need and to choose specifically what you'll use. You can start at a lower level, for example, and be more cost-effective and move up if it suits you."
  • "The full suite would be pretty expensive."

What is our primary use case?

We primarily use the solution for managing projects. 

What is most valuable?

The ability to create tasks and structure them and give them hierarchy. 

They now have MS project Online and they have two levels, so it's easier to access what you need and to choose specifically what you'll use. You can start at a lower level, for example, and be more cost-effective and move up if it suits you.

It's easy to set up.

What needs improvement?

I don't have any comments on where it can be improved. 

The full suite would be pretty expensive.

For how long have I used the solution?

I've used the solution for many years. 

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution scales well. It's not an issue. 

We're a small organization with a few people using it. 

How was the initial setup?

The solution is simple to set up. It's not overly complex. Especially now, after working with it for so many years, it's very easy.

It's an online tool. From that perspective, there is no maintenance needed.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. You can start at a lower tier and move up as needed. It's reasonably priced to start.

I cannot recall the exact costs. It's comparable to other similar products. 

It would be more expensive all in all as some of the competitors will have more features and other bells and whistles that would not be available with the basic tool of Microsoft, which would be cheaper. If you want a full suite, it will be more expensive.

What other advice do I have?

I'm just a customer and end user.

It would be a straightforward option for people who are already using the Microsoft suite, including Office 365. If you're not a Microsoft shop, it's probably not your tool.

I'd rate the solution seven out of ten based on the cost and features on offer. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Delivery Manager of EPM
Real User
We have implemented this in multiple domains. It has improved workflows and process.
Pros and Cons
  • "The project tracking, resource utilization and the cost are the most beneficial aspects of this solution."
  • "There have been some drawbacks with customization. Some users want it to be an automation tool."

What is our primary use case?

We actually help and assist organizations in implementing their processes, and workflows to this particular product. Suppose you want to go on the enterprise environment, then you have your own process flows, your own workflows, your own forms and configurations, your user set and your resourcing. With this solution, we can help you configure the system.

How has it helped my organization?

We have implemented four domains like telecom, construction, banking, insurance, health sector and pharmaceuticals. We have worked, to some extent, in each of these domains. Of course the customization, configuration and implementation varies from user to user requirements as to how they want to, and to what extent they want to do it. For example, currently I'm working for a manufacturing domain. They wanted to implement this particular thing because they want me to monitor their projects, which is running into multiple verticals within the organization and we're unable to gauge as to exactly where we are with the project status, and how we are aligned with the resourcing and the costing part.

They have their own set of workflows and processes. We help them create that within the Project Online environment, configure their process, their workflows, their information, and all the project related documentation. It's based on the SharePoint environment.  Everything that you can do within the SharePoint environment is available here as well. So content management can be configured, as per the needs and configurations and workflows.

Of course, the reporting part is a key essential for any organization. You can build your dashboards, your reports, you have a support of actual reports. You have support for PowerPoint reports, power builder. I'm not sure if you're aware of this, but all of this is supported by the environment. So you can have all the dynamic reporting and dashboards as per your requirements.

What is most valuable?

Most importantly, there are three aspects that I have seen most beneficial:

  • Project tracking: This really helps the users as to where they are with each of the projects, and what are the satatus details within those projects. 
  • Resource utilization: Most of the time you do not know how your resources are aligned. You cannot take up projects because you do not know whether this set of resources are available to you within that particular time frame. If you have all your resources within the enterprise environment, just one click and you are able to see that this resource is available during a specific time. So, I can pick up this project and assign this resource.
  • Cost: Most of the time, we're unable to note exactly how much cost has gone into the project, because some of the numbers go into the documents that we put in, but the real numbers are really not captured all the time. Here, you will be able to capture your manpower cost, your material costs, your travel costs, and any other costs that's associated with your project and see that as direct impact on your project progress. Half of the time you might have a certain budget for it, but because of mismanagement within the project, the increase of scope and other such reasons, you end up spending more than what the budget really was approved for you. You are able to capture and see: financial status, usual status and project status.

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

So far I haven't faced any issues with scalability because everything that we have wanted to achieve, we've been able to. It is a scalable product. I've worked in multiple domains, and each domain has its own set of requirements.

We have close to like 5,000 all users. That was a really huge implementation, and we had to get into a firm deployment and that went on to like 14 servers also, because there were so many services and so many other things that you needed to put in place, and of course give it to high availability and high performance also.

How is customer service and technical support?

Usually we have this onsite and offshore supports in place. At the onset we prefer an onsite support because that's more like filling in the knowledge gaps that the users will face, because they do not know the environment, they do not know the working of that environment. Then with the stability as the time moves, like a month or two months down the line, we turn it into an onsite offshore support with reduction of resources. That's totally based on your other kind of user base you have. Like for example, currently I am catering to a user base of approximately 1,000 up people and we are doing an onsite offshore support. A few people are placed on site to help the user immediately take care of their concerns, and some people are working at the offshore to take care of whatever comes into the hill test environment and then manage that. This depends on the organization's requirements, but you have both the models available. The response has been really wonderful.

How was the initial setup?

It's a straightforward deployment. If you're going into a Project Online, you don't have to do any setup. It's just the basic configuration, which I will be connecting to your active directory to pick up your resources, and I will be configuring the environment for role security permission and stuff. Then of course, the custom information like your verticals, your divisions and stuff that you want to align your projects with. So the configuration is very easy. Of course, only if you want to bring your own workflows and customization into the environment. That's the development rule, but even those development periods are not very long. Like four months, five months is max that we get into. After that, just mostly support and enhancement.

What was our ROI?

There has been a lot of improvement in terms of the return on investment for ordinary resources, as well as the costing. We were able to see that the same project which they completed earlier in six months, now they could timeline and complete within like three and a half months time, or four months time with the better utilization of resources. Along with that, they were able to have their projections also in place, that pipeline also in place. Like you don't just have the projects in here, you also have the concept of proposals in here. So automatically, you know that these products are in the pipeline in form of proposals, and they will be executed within the timeline. 

What's my experience with pricing, setup cost, and licensing?

The standard diversion of Project Online or Microsoft Project, is that it automatically has so many built in features that you really do not need to invest much in terms of trying to configure it to suit your requirements. It has all the standard practices, built in practices, all the pin book concepts already aligned within the product.

Which other solutions did I evaluate?

There are some serious competitors in this sector. For instance, there is Clarity from CA, Planview and  HP PPM. These are some of the other competitors that you have on the market. I think the Microsoft products are very user friendly, the ease-of-use is an asset.

What other advice do I have?

The only drawbacks are the customization. Generally what happens is everybody wants it to be an automation tool, and this is not the use case for this solution. It is a platform for project management. You don't want an automation to be in place.  The system does not do it automatically because you as a project manager are expected to see that the input received, the status received from your team members is correct and accurate. Then that information is available for the rest of the team. You don't want that to be automated. So when the user comes back from this kind of mindset that everything should get automated, then no. I will not suggest that because this is management, this is project management.

This is not an automation tool, although to a very large extent, a lot of things can be automated to workflows in other ways. If that is your requirement, might as well go and build a custom tool yourself if that's what you're looking for. Then even that won't help you because project management is so related to so many other things that you'll not be able to encompass that all within the environment. You won't be able to think of that. I have been working with Microsoft for 18 years now. Obviously, their experience and understanding of project management would any day be more than any other solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Project Manager at a government with 10,001+ employees
Real User
It's pretty straightforward to use. It integrates nicely with Microsoft Project Server.
Pros and Cons
  • "It's most useful feature is that it interfaces with Project Server so we can, from my perspective, from a portfolio perspective, we can see across the organization."
  • "The scalability is co-dependent on the stability of the product. We have 4000 users, and at times the product is slow."
  • "The packaging of Microsoft Project Professional is pretty simple as a product. But, the end-to-end enterprise is complex."

What is our primary use case?

My primary use case is to take advantage of Microsoft Project Server to plan and track program project work at an enterprise level. Particularly, to enable tracking of actual project and program costs across multiple business lines.

What is most valuable?

The look and feel is familiar for users of the Microsoft Office Suite of applications. It is pretty straightforward to use. If you are not from a professional scheduling background, you could open it up and you would see how to do some pretty basic things without too much training.

It's most useful feature is that it interfaces with Project Server which enables a whole portfolio or enterprise perspective across the organization.

What needs improvement?

Project Professional is a powerful tool with many features and functions available for an experienced scheduler with advanced scheduling knowledge and skills. One primary problem that we have is that users that are new to project management and scheduling find it a little overwhelming when they are first introduced to the tool, particularly when they are introduced to features required to enable enterprise level planning and reporting. 

To address this, we are creating a trial of custom views that mask some of the complexity involved to enable project cost estimates, effort records and resource assignments to be consumed at an enterprise level. Some people find having to fulfill enterprise level task and resource assignment rules a little overwhelming and frustrating when all they want to do is a simple project plan.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

I haven’t experienced any stability issues with Project Professional client – problems can however occur on the server side depending on the number of custom fields used, and number and nature of dependencies created by multiple users in a single master schedule with links embedded in multiple project records.

Some users can create some very convoluted inter-dependencies and schedule conflicts that can impact performance of reporting at an enterprise level.

What do I think about the scalability of the solution?

We have around 700 active projects and over 4,000 users, at times the product is slow – this is often a result of insufficient server capacity.

How are customer service and technical support?

At present, we have in-house tech support. We really on Microsoft Partners with Project Server and Sharepoint Server experience for support occasionally.

Which solution did I use previously and why did I switch?

I have had experience using Primavera and Open Plan Professional previously. I personally find Project Professional to provide the same functionality from logic and scheduling perspective.

How was the initial setup?

The packaging of Microsoft Project Professional for enterprise use is relatively straight forward. The end-to-end enterprise implementation with Project Server is complex. Most of the complexity is on the people and process side of set-up for an enterprise rather than for a single project.

What's my experience with pricing, setup cost, and licensing?

I am not involved with this.

What other advice do I have?

My suggestion is to do  homework and compare what other products are out there and how well they will fit with your organisation. This one's okay. I've personally used a range of different products, all potentially good choices, it just depends on the operating context and culture of the organization whether it's going to fit, or not. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1462419 - PeerSpot reviewer
IT Consultant with 1,001-5,000 employees
Consultant
Has strong reporting features but it can become unstable when using advanced features
Pros and Cons
  • "The reporting features are quite strong. Being able to do team reports and find out what work is pending, what work needs to be done are key in my day-to-day management of the team. The earned value analysis capabilities and critical path capabilities inside the tool help me make sure that I'm keeping the projects on track."
  • "When you start getting into the more advanced features, it can become unstable. The more you use the advanced features, the more exposure you have to an unanticipated result. I think we need to add the Kanban Board capability to the product that would help them advance that board into the project management methodology that's being used in the industry today. Being able to depend on Scrum management is key."

What is our primary use case?

Our use cases are all related to project management and I've actually developed project schedule templates that support both the standard waterfall and all different aspects of project lifecycle management including Agile and Scrum.

How has it helped my organization?

Microsoft Project is used as the basis for all the tracking and monitoring that we do for the projects. Everything from staffing resource plan to estimates for work completion and estimates for the project completion. It's all integrated in that way. We also have developed a capability to have interlock tasks that work across schedules. We can look at one schedule and determine whether or not we're being impacted by another project. From those standpoints, integration coordination is key.

What is most valuable?

The reporting features are quite strong. Being able to do team reports and find out what work is pending, what work needs to be done are key in my day-to-day management of the team. The earned value analysis capabilities and critical path capabilities inside the tool help me make sure that I'm keeping the projects on track.

What needs improvement?

When you start getting into the more advanced features, it can become unstable. The more you use the advanced features, the more exposure you have to an unanticipated result. I think we need to add the Kanban Board capability to the product that would help them advance that board into the project management methodology that's being used in the industry today. Being able to depend on Scrum management is key. I actually developed a template that allows me to do that, but if they actually productized that, that would help.

For how long have I used the solution?

I have been using Microsoft Project for 20 years. 

What do I think about the stability of the solution?

When using the standard features, it's fairly innocuous at that point, it works as intended.

We used shared resource pools and we have multiple project schedules linked into the shared resource pool using Project Server. At that point, if you have a project schedule that is open and you are using a resource pool but you haven't properly baselined that that project schedule, the cascade of change can span across multiple project schedules. That's actually dangerous. What Microsoft may want to do is put an alert in the application that tells you that you're linked to an active, shared resource pool. You are making a change inside your schedule that could impact other project schedules. Similarly, they need to do that based on updates. Then if you were linking into that same resource pool with a schedule, it should come up with an alert that says that changes have taken place. It doesn't do that.

What do I think about the scalability of the solution?

Scalability is like anything. If you're doing fine tasks inside the tool, you can get into a multi-thousand line schedule. When you start dealing with schedules at that level, it's inherently complex. 

Mostly project managers use it. We also have business analysts and other team members who in several instances may be able to go in. I don't do this with my teams because I want to be accountable to the team and make sure that the schedule is up to date and that it's accurately representing the work that's being performed. I use a timesheet entry approach and actually collect data from the team and enter that data into the project schedule. I've got one point of entry and one point of failure. I do know there are other project managers that are out there that allow their teams to go in and update their time in their tasks. I've seen that both work successfully and I've seen it cause significant issues so I prefer to hold onto the control myself that way.

How are customer service and technical support?

They used to have a very robust help capability and I found that to be quite useful. They cut back on that now. I find that some of the support that was in the product before has not been kept up to the same level. Then we find ourselves having to reach out to the internet and looking for help texts out there from other users. That becomes then less professional. I'd recommend that they continue to upgrade and maintain the in-product help capabilities.

I've had very good support and I've had the support that's been frustrating. I would rate them a seven out of ten. 

Which solution did I use previously and why did I switch?

I've had exposure to Clarity and several of the other products that are out there. TFS itself as a squiggle management tool.

How was the initial setup?

In terms of the initial setup, if you're using it as a fairly basic tool, it's fairly straightforward. When you start getting into the more complex tools and the features of the product, it becomes harder to use. That's to be expected. You have to have knowledge of the tool to be able to use it properly.

What other advice do I have?

It is a mainstay product. A lot of people use that as their first introduction and it's not meant to be a project management ERP solution, like Life Clarity or the others but it is a capable product that establishes a framework and a basis that can be used across the industry.

I would rate Microsoft Project a seven out of ten because you'd have to have in-depth knowledge of the tool for it to really be beneficial to you. It also allows the new developers and new project managers to come in and be proficient and be able to develop schedules fairly readily. From that standpoint, it's fairly strong. From the overall usability of the product, it can be cumbersome.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Production of pharmaceutical products at khaled.miles@labosalem.com
Real User
Top 5Leaderboard
It's easy to use and helps us visualize our progress
Pros and Cons
  • "Microsoft Project is easy to use and helps our teams visualize the evolution of our projects."
  • "The Microsoft license is relatively expensive."

What is our primary use case?

We use Microsoft Project to develop IT projects for a pharmaceutical company. It helps us coordinate between teams of developers and admins. 

What is most valuable?

Microsoft Project is easy to use and helps our teams visualize the evolution of our projects.

What needs improvement?

The Microsoft license is relatively expensive. 

For how long have I used the solution?

I have used MS Project for about five years.

What do I think about the stability of the solution?

I rate MS Project nine out of 10 for stability.

What do I think about the scalability of the solution?

MS Project is scalable. Twenty-five people in my company

Which solution did I use previously and why did I switch?

We had another project management solution, but we switched to Project when the company adopted 365.

How was the initial setup?

Installing Microsoft Project is effortless. The initial installation took me about two or three days. It was easy to install after I took the online courses. I didn't need an integrator or a consultant. 

What other advice do I have?

I rate Microsoft Project nine out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Project Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Project Management Software
Buyer's Guide
Download our free Microsoft Project Report and get advice and tips from experienced pros sharing their opinions.