When I was still in the pre-sales team, I used MS Project to manage the projects that we engage with the client. We use it and are not selling it.
IT Server Platform Manager at IBM
Reliable with good performance and the capability to expand as needed
Pros and Cons
- "The solution is stable."
- "It's hard to reach technical people to get the help you need."
What is our primary use case?
What is most valuable?
The solution is stable.
We can scale the solution as needed.
What needs improvement?
Technical support needs improvement. It's hard to reach technical people to get the help you need.
For how long have I used the solution?
I've used the solution for two to three years.
Buyer's Guide
Microsoft Project
January 2025
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What do I think about the stability of the solution?
The stability is good. there are no bugs or glitches, and it doesn't crash or freeze. It is reliable, and I find the performance to be good.
What do I think about the scalability of the solution?
I was able to scale on my project and never had any issues with scaling.
We had four people on the sales and pre-sales team using it.
How are customer service and support?
I've dealt with Microsoft's technical support a lot. Often, there were delays. It was very hard to get someone technical involved when we had issues. I have to say that I was not particularly satisfied with the level of service they provided to us.
Which solution did I use previously and why did I switch?
I did not previously use a different product. This was the only solution provided to me by my company. I had no other choice for using other products.
How was the initial setup?
I'm not sure how the setup was. I just used it. It was already on my laptop, and I just started using it for my work, so I can't speak to how it was implemented or how long it took to do so. My understanding is that you don't need a lot of people to handle the installation process.
What's my experience with pricing, setup cost, and licensing?
I'm not sure what the licensing costs were. I never handled that aspect of the solution.
What other advice do I have?
I was an end-user of the product.
Overall, I would recommend the solution to others to use.
I'd rate the solution eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Global sales head at MEPCSA
Great cloud version with excellent functionality but needs better Gantt features
Pros and Cons
- "I especially like the reporting tools, which are visual tools and offer visual reports."
- "The Gantt set needs to be improved. The grid lines needs to be more interactive."
What is our primary use case?
It's my day-to-day software.
I use it for my projects. I handle the portfolio. I have multiple projects and I need to monitor those projects and generate reports and consolidate everything.
What is most valuable?
The functionality is great.
Microsoft Project is good overall. However, I especially like the reporting tools, which are visual tools and offer visual reports. The visual reports is what I like about Microsoft Projects.
The initial setup is straightforward.
What needs improvement?
The Gantt set needs to be improved. The grid lines needs to be more interactive.
The Cloud version has far more advanced features in it. I haven't hands on it yet, however, I have seen the product, and it has all the enhancements that are required.
For how long have I used the solution?
I've been using the solution for 15 years now.
What do I think about the stability of the solution?
It is a stable, reliable solution. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have about 100 people on the solution.
The company is now starting to use the cloud version. They stopped implementing any other versions. Once we migrate to the Cloud version, then we have to see how it's going to compliment us in terms of scaling.
How are customer service and support?
I've not contacted the call center or the support center for any support. I go on the community website and try to find it to see if I can find any kind of troubleshooting steps there, and I manage issues on my own.
Which solution did I use previously and why did I switch?
I used Primavera previously.
Primavera is not user friendly, and has no support on the database types. It requires certain a format to be implemented. There are many differences between these two solutions. For a billing or for operational use, Primavera definitely doesn't really suffice.
How was the initial setup?
The setup was straightforward and not as complex as Primavera or any other project management tool.
When it comes to the on-prem deployment of the older versions, you don't usually get the results, you don't find it online. They are not readily available. We need to get into the third party applications and download the third party results. From there on, it's a marathon to install. The cloud version is easier.
There's not really any maintenance needed.
What about the implementation team?
I used my administrator during the implementation. I asked him to assist me.
What's my experience with pricing, setup cost, and licensing?
I don't have very much information in terms of pricing. However, it is a necessary tool for us and therefore whether it's cheap or expensive for us.
I'm not sure as to if we need to pay for any extras or deal with ancillary fees.
What other advice do I have?
We are partners with Microsoft.
I'm working with the 2019 version at this point.
I'd advise users to go for the cloud version. It's easier to deploy and share.
I would rate the solution seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Microsoft Project
January 2025
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Architect Manager at Cielo
Simple interface, stable, with transparency
Pros and Cons
- "The user interface is simple and it helps me in planning what needs to be accomplished."
- "I have no idea about the cost because it is a corporate decision."
What is our primary use case?
We use Microsoft Project to plan our projects, including some tasks that we need to accomplish. We use JIRA as well. We use a lot of tools to plan our jobs.
What is most valuable?
The user interface is simple and it helps me in planning what needs to be accomplished.
What needs improvement?
I am a regular user and for me, it is perfect. I would love to see a mind map feature where you can draw some diagrams of the project. Then you can connect ideas and watch them on a map.
For how long have I used the solution?
I have been using Microsoft Project for more than five years.
What do I think about the scalability of the solution?
We use a cloud solution and it is transparent for us. We have the perfect client and it saves the data.
How was the initial setup?
What's my experience with pricing, setup cost, and licensing?
I have no idea about the cost because it is a corporate decision.
What other advice do I have?
I would rate Microsoft Project a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
A stable and easy-to-deploy solution that can be used to manage project timelines
Pros and Cons
- "I use Microsoft Project to manage project timelines."
- "Microsoft Project should provide better documentation regarding the usage of the solution."
What is most valuable?
I use Microsoft Project to manage project timelines.
What needs improvement?
Microsoft Project should provide better documentation regarding the usage of the solution.
For how long have I used the solution?
I have been using Microsoft Project for the past five years.
What do I think about the stability of the solution?
Microsoft Project is a pretty stable solution.
I rate Microsoft Project an eight out of ten for stability.
What do I think about the scalability of the solution?
It depends on your system's RAM, but Microsoft Project is scalable. Three users use the solution in our organization.
I rate Microsoft Project an eight out of ten for scalability.
Which solution did I use previously and why did I switch?
I previously used the solution called Trello.
How was the initial setup?
Microsoft Project's initial setup is straightforward.
What about the implementation team?
Microsoft Project was deployed by the IT team and my office administrator within thirty minutes. You can just install the solution and start using it.
What was our ROI?
The ROI with Microsoft Project is good as there's a real need for the solution.
What's my experience with pricing, setup cost, and licensing?
We have to pay for a yearly license for Microsoft Project.
What other advice do I have?
I would recommend Microsoft Project to other users and ask them to get trained to use the solution.
Overall, I rate Microsoft Project an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technologist (IoT & Automation), IT & Digital at Tata Metaliks Limited
A simple tool for project management
Pros and Cons
- "The tool has a simple and excellent approach."
- "The solution is a basic tool that does not give you analytical insights. It does not have any AI capabilities which can also help to plan."
What is our primary use case?
Our company has a project department that is responsible for project deployment. When a new client comes up, they will have a lot of PMPS packs which have a list of activities. We use the tool to plan projects.
What is most valuable?
The tool has a simple and excellent approach.
What needs improvement?
The solution is a basic tool that does not give you analytical insights. It does not have any AI capabilities which can also help to plan.
What do I think about the stability of the solution?
The solution is stable. I would rate the solution’s stability a seven out of ten.
What do I think about the scalability of the solution?
The tool is scalable. You just need to send a requirement for more licenses. There are around five users for the solution in our company.
How are customer service and support?
We do not use any paid support services from Microsoft since our requirements are not high.
How was the initial setup?
The solution’s setup is very easy.
What other advice do I have?
I would rate the solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Production of pharmaceutical products at khaled.miles@labosalem.com
It's easy to use and helps us visualize our progress
Pros and Cons
- "Microsoft Project is easy to use and helps our teams visualize the evolution of our projects."
- "The Microsoft license is relatively expensive."
What is our primary use case?
We use Microsoft Project to develop IT projects for a pharmaceutical company. It helps us coordinate between teams of developers and admins.
What is most valuable?
Microsoft Project is easy to use and helps our teams visualize the evolution of our projects.
What needs improvement?
The Microsoft license is relatively expensive.
For how long have I used the solution?
I have used MS Project for about five years.
What do I think about the stability of the solution?
I rate MS Project nine out of 10 for stability.
What do I think about the scalability of the solution?
MS Project is scalable. Twenty-five people in my company
Which solution did I use previously and why did I switch?
We had another project management solution, but we switched to Project when the company adopted 365.
How was the initial setup?
Installing Microsoft Project is effortless. The initial installation took me about two or three days. It was easy to install after I took the online courses. I didn't need an integrator or a consultant.
What other advice do I have?
I rate Microsoft Project nine out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
General Manager at a manufacturing company with 10,001+ employees
Great user interface with good stability and good pricing
Pros and Cons
- "The pricing is pretty good on the enterprise agreement we have."
- "The technical support could be improved. They are okay, however, they could be much better."
What is our primary use case?
We primarily use the solution for planning projects.
What is most valuable?
The running time on the user interface is very good. We love, in general, the usability and the user interface. It's quite intuitive and easy to use.
The pricing is pretty good on the enterprise agreement we have.
What needs improvement?
I can't think of any features that are lacking. I don't know of any issues with the solution that can be updated.
The technical support could be improved. They are okay, however, they could be much better.
For how long have I used the solution?
I believe I've been using the solution for about a year now
What do I think about the stability of the solution?
We've found the solution to be quite stable. There aren't bugs or glitches. It's not crashing on us or freezing. We enjoy working with the solution.
What do I think about the scalability of the solution?
The scalability of the solution is good. If you need to expand it, you can do so.
How are customer service and technical support?
We've contacted technical support a number of times in the past. We're mostly satisfied with their level of service. If I had to rate it, I'd give it 3.5 out of 5. Support could be a bit better.
How was the initial setup?
The initial setup isn't complex. The implementation is easy due to the fact that the user interface is so good.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty good. We don't have any complaints with regards to the cost of the solution. It's not overly expensive in comparison to others.
What other advice do I have?
I would recommend the solution to other companies. It's worked fairly well for us overall and we've been satisfied with the experience we've had using it.
I'd rate the solution eight out of ten. There are still some items that could be better. It's not a perfect solution, although it's pretty good.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at Alce Ingenieria
Easy to integrate and set up
Pros and Cons
- "We have not had any problems with Microsoft's technical support. We are happy with the support."
- "I would like to see more integrations with another software tool."
What is our primary use case?
We use Microsoft Project in a fairly run-of-the-mill way. Our primary use case for this solution is project management.
What is most valuable?
What I find the most valuable about Microsoft Project is the fact that nearly everyone is familiar with it and understands how to use it. This enables us to use the tool with different customers or partners.
What needs improvement?
I would like to see more integrations with another software tool. The market is more collaborative now, so it is always good to be able to share information between different tools. If a client does not have Microsoft Project, they probably have another one that the solution should have an integration with.
For how long have I used the solution?
I have you been working with Microsoft Project for at least 25 years now.
What do I think about the stability of the solution?
Microsoft Project is really stable. It has been stable for us for years.
What do I think about the scalability of the solution?
I think Microsoft Project is a scalable solution.
How are customer service and support?
We have not had any problems with Microsoft's technical support. We are happy with the support.
What's my experience with pricing, setup cost, and licensing?
We are paying for a yearly license. On a scale of one to 10, with one being cheap and 10 being expensive, I would rate Microsoft Project a nine.
What other advice do I have?
Microsoft Project is a good tool. It is very easy to integrate and set up.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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