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RommelAlban - PeerSpot reviewer
IT Server Platform Manager at IBM
Real User
Top 10
Reliable with good performance and the capability to expand as needed
Pros and Cons
  • "The solution is stable."
  • "It's hard to reach technical people to get the help you need."

What is our primary use case?

When I was still in the pre-sales team, I used MS Project to manage the projects that we engage with the client. We use it and are not selling it. 

What is most valuable?

The solution is stable. 

We can scale the solution as needed. 

What needs improvement?

Technical support needs improvement. It's hard to reach technical people to get the help you need.

For how long have I used the solution?

I've used the solution for two to three years. 

Buyer's Guide
Microsoft Project
March 2025
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,672 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability is good. there are no bugs or glitches, and it doesn't crash or freeze. It is reliable, and I find the performance to be good.

What do I think about the scalability of the solution?

I was able to scale on my project and never had any issues with scaling. 

We had four people on the sales and pre-sales team using it. 

How are customer service and support?

I've dealt with Microsoft's technical support a lot. Often, there were delays. It was very hard to get someone technical involved when we had issues. I have to say that I was not particularly satisfied with the level of service they provided to us. 

Which solution did I use previously and why did I switch?

I did not previously use a different product. This was the only solution provided to me by my company. I had no other choice for using other products. 

How was the initial setup?

I'm not sure how the setup was. I just used it. It was already on my laptop, and I just started using it for my work, so I can't speak to how it was implemented or how long it took to do so. My understanding is that you don't need a lot of people to handle the installation process.

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the licensing costs were. I never handled that aspect of the solution. 

What other advice do I have?

I was an end-user of the product.

Overall, I would recommend the solution to others to use. 

I'd rate the solution eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Global sales head at MEPCSA
Real User
Great cloud version with excellent functionality but needs better Gantt features
Pros and Cons
  • "I especially like the reporting tools, which are visual tools and offer visual reports."
  • "The Gantt set needs to be improved. The grid lines needs to be more interactive."

What is our primary use case?

It's my day-to-day software.

I use it for my projects. I handle the portfolio. I have multiple projects and I need to monitor those projects and generate reports and consolidate everything.

What is most valuable?

The functionality is great. 

Microsoft Project is good overall. However, I especially like the reporting tools, which are visual tools and offer visual reports. The visual reports is what I like about Microsoft Projects.

The initial setup is straightforward. 

What needs improvement?

The Gantt set needs to be improved. The grid lines needs to be more interactive.

The Cloud version has far more advanced features in it. I haven't hands on it yet, however, I have seen the product, and it has all the enhancements that are required.

For how long have I used the solution?

I've been using the solution for 15 years now. 

What do I think about the stability of the solution?

It is a stable, reliable solution. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

We have about 100 people on the solution. 

The company is now starting to use the cloud version. They stopped implementing any other versions. Once we migrate to the Cloud version, then we have to see how it's going to compliment us in terms of scaling.

How are customer service and support?

I've not contacted the call center or the support center for any support. I go on the community website and try to find it to see if I can find any kind of troubleshooting steps there, and I manage issues on my own.

Which solution did I use previously and why did I switch?

I used Primavera previously. 

Primavera is not user friendly, and has no support on the database types. It requires certain a format to be implemented. There are many differences between these two solutions. For a billing or for operational use, Primavera definitely doesn't really suffice.

How was the initial setup?

The setup was straightforward and not as complex as Primavera or any other project management tool.

When it comes to the on-prem deployment of the older versions, you don't usually get the results, you don't find it online. They are not readily available. We need to get into the third party applications and download the third party results. From there on, it's a marathon to install. The cloud version is easier. 

There's not really any maintenance needed. 

What about the implementation team?

I used my administrator during the implementation. I asked him to assist me.

What's my experience with pricing, setup cost, and licensing?

I don't have very much information in terms of pricing. However, it is a necessary tool for us and therefore whether it's cheap or expensive for us.

I'm not sure as to if we need to pay for any extras or deal with ancillary fees. 

What other advice do I have?

We are partners with Microsoft. 

I'm working with the 2019 version at this point. 

I'd advise users to go for the cloud version. It's easier to deploy and share. 

I would rate the solution seven out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Project
March 2025
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
842,672 professionals have used our research since 2012.
Ronei José Guimarães - PeerSpot reviewer
Architect Manager at Cielo
Real User
Simple interface, stable, with transparency
Pros and Cons
  • "The user interface is simple and it helps me in planning what needs to be accomplished."
  • "I have no idea about the cost because it is a corporate decision."

What is our primary use case?

We use Microsoft Project to plan our projects, including some tasks that we need to accomplish. We use JIRA as well. We use a lot of tools to plan our jobs.

What is most valuable?

The user interface is simple and it helps me in planning what needs to be accomplished.

What needs improvement?

I am a regular user and for me, it is perfect. I would love to see a mind map feature where you can draw some diagrams of the project. Then you can connect ideas and watch them on a map.

For how long have I used the solution?

I have been using Microsoft Project for more than five years.

What do I think about the scalability of the solution?

We use a cloud solution and it is transparent for us. We have the perfect client and it saves the data.

How was the initial setup?


What's my experience with pricing, setup cost, and licensing?

I have no idea about the cost because it is a corporate decision. 

What other advice do I have?

I would rate Microsoft Project a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Tushar Sinha - PeerSpot reviewer
Technologist (IoT & Automation), IT & Digital at Tata Metaliks Limited
Real User
A simple tool for project management
Pros and Cons
  • "The tool has a simple and excellent approach."
  • "The solution is a basic tool that does not give you analytical insights. It does not have any AI capabilities which can also help to plan."

What is our primary use case?

Our company has a project department that is responsible for project deployment. When a new client comes up, they will have a lot of PMPS packs which have a list of activities. We use the tool to plan projects.

What is most valuable?

The tool has a simple and excellent approach.

What needs improvement?

The solution is a basic tool that does not give you analytical insights. It does not have any AI capabilities which can also help to plan.

What do I think about the stability of the solution?

The solution is stable. I would rate the solution’s stability a seven out of ten.

What do I think about the scalability of the solution?

The tool is scalable. You just need to send a requirement for more licenses. There are around five users for the solution in our company.

How are customer service and support?

We do not use any paid support services from Microsoft since our requirements are not high.

How was the initial setup?

The solution’s setup is very easy.

What other advice do I have?

I would rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer896880 - PeerSpot reviewer
General Manager at a manufacturing company with 10,001+ employees
Real User
Great user interface with good stability and good pricing
Pros and Cons
  • "The pricing is pretty good on the enterprise agreement we have."
  • "The technical support could be improved. They are okay, however, they could be much better."

What is our primary use case?

We primarily use the solution for planning projects.

What is most valuable?

The running time on the user interface is very good. We love, in general, the usability and the user interface. It's quite intuitive and easy to use.

The pricing is pretty good on the enterprise agreement we have.

What needs improvement?

I can't think of any features that are lacking. I don't know of any issues with the solution that can be updated.

The technical support could be improved. They are okay, however, they could be much better.

For how long have I used the solution?

I believe I've been using the solution for about a year now

What do I think about the stability of the solution?

We've found the solution to be quite stable. There aren't bugs or glitches. It's not crashing on us or freezing. We enjoy working with the solution.

What do I think about the scalability of the solution?

The scalability of the solution is good. If you need to expand it, you can do so.

How are customer service and technical support?

We've contacted technical support a number of times in the past. We're mostly satisfied with their level of service. If I had to rate it, I'd give it 3.5 out of 5. Support could be a bit better.

How was the initial setup?

The initial setup isn't complex. The implementation is easy due to the fact that the user interface is so good.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty good. We don't have any complaints with regards to the cost of the solution. It's not overly expensive in comparison to others.

What other advice do I have?

I would recommend the solution to other companies. It's worked fairly well for us overall and we've been satisfied with the experience we've had using it.

I'd rate the solution eight out of ten. There are still some items that could be better. It's not a perfect solution, although it's pretty good.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CEO at Alce Ingenieria
Real User
Easy to integrate and set up
Pros and Cons
  • "We have not had any problems with Microsoft's technical support. We are happy with the support."
  • "I would like to see more integrations with another software tool."

What is our primary use case?

We use Microsoft Project in a fairly run-of-the-mill way. Our primary use case for this solution is project management.  

What is most valuable?

What I find the most valuable about Microsoft Project is the fact that nearly everyone is familiar with it and understands how to use it. This enables us to use the tool with different customers or partners.

What needs improvement?

I would like to see more integrations with another software tool. The market is more collaborative now, so it is always good to be able to share information between different tools. If a client does not have Microsoft Project, they probably have another one that the solution should have an integration with. 

For how long have I used the solution?

I have you been working with Microsoft Project for at least 25 years now.

What do I think about the stability of the solution?

Microsoft Project is really stable. It has been stable for us for years. 

What do I think about the scalability of the solution?

I think Microsoft Project is a scalable solution. 

How are customer service and support?

We have not had any problems with Microsoft's technical support. We are happy with the support. 

What's my experience with pricing, setup cost, and licensing?

We are paying for a yearly license. On a scale of one to 10, with one being cheap and 10 being expensive, I would rate Microsoft Project a nine. 

What other advice do I have?

Microsoft Project is a good tool. It is very easy to integrate and set up.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1553769 - PeerSpot reviewer
Director, Technology Transformation at a healthcare company with 11-50 employees
Real User
Easy to set up and create tasks but can get expensive for those that need the full suite
Pros and Cons
  • "They now have MS project Online and they have two levels, so it's easier to access what you need and to choose specifically what you'll use. You can start at a lower level, for example, and be more cost-effective and move up if it suits you."
  • "The full suite would be pretty expensive."

What is our primary use case?

We primarily use the solution for managing projects. 

What is most valuable?

The ability to create tasks and structure them and give them hierarchy. 

They now have MS project Online and they have two levels, so it's easier to access what you need and to choose specifically what you'll use. You can start at a lower level, for example, and be more cost-effective and move up if it suits you.

It's easy to set up.

What needs improvement?

I don't have any comments on where it can be improved. 

The full suite would be pretty expensive.

For how long have I used the solution?

I've used the solution for many years. 

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution scales well. It's not an issue. 

We're a small organization with a few people using it. 

How was the initial setup?

The solution is simple to set up. It's not overly complex. Especially now, after working with it for so many years, it's very easy.

It's an online tool. From that perspective, there is no maintenance needed.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. You can start at a lower tier and move up as needed. It's reasonably priced to start.

I cannot recall the exact costs. It's comparable to other similar products. 

It would be more expensive all in all as some of the competitors will have more features and other bells and whistles that would not be available with the basic tool of Microsoft, which would be cheaper. If you want a full suite, it will be more expensive.

What other advice do I have?

I'm just a customer and end user.

It would be a straightforward option for people who are already using the Microsoft suite, including Office 365. If you're not a Microsoft shop, it's probably not your tool.

I'd rate the solution seven out of ten based on the cost and features on offer. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1609929 - PeerSpot reviewer
Operation Project Manager at a retailer with 51-200 employees
Real User
Keeps everybody organized, provides little time savers, and easy to use
Pros and Cons
  • "It can auto-connect based on the dates, which makes it easy. It auto-assigns people, and when you're starting to type in, it auto-fills and populates for you, which is great. It provides little time savers when you're typing everything out."
  • "It should be easier to break things. Breaking up the visualization from the task is sometimes a little bit tricky to do. You can do it, but it takes a minute. It's not an easy function to do. The way you have to format it and stuff like that takes a minute."

What is our primary use case?

I mostly use it for big projects and rolling out solutions. I have used it for rolling out a new POS system, clientele programs, and clientele loyalty. I have also used it for process changes that impact multiple departments, and there are key players in it to keep everybody on track. Once we move forward with a new forecasting tool, I would use it for that.

Over the last couple of years, it has been more of the newer version with it. I'm really basic with it because of the end-users. It means that I use it for all the pieces on certain things, but when it comes to the output, it is pretty basic for the end-users. It is an easy read for the end-users.

How has it helped my organization?

It did keep everybody organized. Everything was outlined, and everyone knew the expectations. It was a good check and balance for everyone to make sure that we weren't missing anything. When the project ends and you do the takeaway, it is like, "Okay. Next time, we got to make sure that we add XYZ to the plan for the scope of the plan." We make sure it is a good takeaway lesson in terms of what we missed.

What is most valuable?

It can auto-connect based on the dates, which makes it easy. It auto-assigns people, and when you're starting to type in, it auto-fills and populates for you, which is great. It provides little time savers when you're typing everything out. It is just like, "Oh, I can just click from a dropdown." Those types of features are really great, and this is where it kind of gets a little bit intuitive. At the same time, if you don't like what it is doing, it is easy to change it.

I like using it just because it is easy to use. It is pretty user-friendly and easy to figure out. It is definitely one of the better ones out there. 

What needs improvement?

It should be easier to break things. Breaking up the visualization from the task is sometimes a little bit tricky to do. You can do it, but it takes a minute. It's not an easy function to do. The way you have to format it and stuff like that takes a minute.

For how long have I used the solution?

I have been using this solution on and off for the last five years. 

What do I think about the stability of the solution?

It is good.

What do I think about the scalability of the solution?

Its scalability is good and up there. It is not extensively used in our organization. We're a small organization, and currently, only two people are using it. We don't have any plans to increase its usage.

At my past organizations, there were multiple people who used it. There were different types of users who used it, but it was always in the IT world. The IT users had different backgrounds. So, it was leveraged within each department, but with an IT-focused person as a relationship manager.

How are customer service and technical support?

I have not had any encounters, but overall, my interaction with Microsoft has been great. Whenever I've talked to anybody or inquired about something further, it has always been positive.

Which solution did I use previously and why did I switch?

I've used Gantt Chart before, but I don't like it. I'd rather do it in Excel. I just don't like the format and layout of it. It comes down to personal preference on some of that stuff. With my background and how I came about to even become a project manager, it makes more sense to do it in Excel than in some of the other ways.

How was the initial setup?

I wasn't around, but it would have been pretty straightforward for the person who did it.

What about the implementation team?

It probably would have been an in-house job. I know that's how it was with the old one. They might have had someone to help, but it mostly would have been done in-house.

What other advice do I have?

You have to find the right tool that helps make it easy and streamlined for you to manage. You just need to find the right platform. I would advise others to get out there and play with all of them and then find the right one. Do tests with them, and then figure it out. That works best.

I would rate Microsoft Project an eight out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft Project Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
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Buyer's Guide
Download our free Microsoft Project Report and get advice and tips from experienced pros sharing their opinions.