The most valuable feature of Microsoft Project is scheduling. The solution is useful on a daily basis.
IT Lifecycle Projects Manager at a outsourcing company with 11-50 employees
Reliable, useful scheduling, and scalable
Pros and Cons
- "The most valuable feature of Microsoft Project is scheduling. The solution is useful on a daily basis."
- "Microsoft Project could improve the dates. Sometimes the dates are not aligned. This occurs even when you auto-schedule the dates. We have to go and define the schedule daily this should more easily accessible."
What is most valuable?
What needs improvement?
Microsoft Project could improve the dates. Sometimes the dates are not aligned. This occurs even when you auto-schedule the dates. We have to go and define the schedule daily this should more easily accessible.
For how long have I used the solution?
I have been using Microsoft Project for approximately 10 years.
What do I think about the stability of the solution?
Microsoft Project is stable.
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December 2024
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What do I think about the scalability of the solution?
The scalabiltiy of Microsoft Project is good.
We have three or four people using this solution in my department.
How are customer service and support?
I have not used the support from Microsoft Project.
Which solution did I use previously and why did I switch?
I have not used another solution prior to Microsoft Project.
What other advice do I have?
I rate Microsoft Project a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager - Operations Advisory (Finance transformation and performance improvement) at a consultancy with 10,001+ employees
User friendly, stable, and easy to do complex project plans
Pros and Cons
- "Microsoft Project is user-friendly and easy to use to do very complex project plans."
- "The dashboard could be improved."
What is our primary use case?
I was using this solution for project planning and status reports for a work project I was involved in.
What is most valuable?
Microsoft Project is user-friendly and easy to use to do very complex project plans.
What needs improvement?
The dashboard could be improved.
For how long have I used the solution?
I have been using this solution for six months.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
I have found the solution to be very scalable.
Which other solutions did I evaluate?
We had evaluated other solutions before we chose Microsoft Project, such as Clarizen. Based on our discussion with the client, we decided to go with this solution.
What other advice do I have?
I rate Microsoft Project an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Microsoft Project
December 2024
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
General Manager at a manufacturing company with 10,001+ employees
Great user interface with good stability and good pricing
Pros and Cons
- "The pricing is pretty good on the enterprise agreement we have."
- "The technical support could be improved. They are okay, however, they could be much better."
What is our primary use case?
We primarily use the solution for planning projects.
What is most valuable?
The running time on the user interface is very good. We love, in general, the usability and the user interface. It's quite intuitive and easy to use.
The pricing is pretty good on the enterprise agreement we have.
What needs improvement?
I can't think of any features that are lacking. I don't know of any issues with the solution that can be updated.
The technical support could be improved. They are okay, however, they could be much better.
For how long have I used the solution?
I believe I've been using the solution for about a year now
What do I think about the stability of the solution?
We've found the solution to be quite stable. There aren't bugs or glitches. It's not crashing on us or freezing. We enjoy working with the solution.
What do I think about the scalability of the solution?
The scalability of the solution is good. If you need to expand it, you can do so.
How are customer service and technical support?
We've contacted technical support a number of times in the past. We're mostly satisfied with their level of service. If I had to rate it, I'd give it 3.5 out of 5. Support could be a bit better.
How was the initial setup?
The initial setup isn't complex. The implementation is easy due to the fact that the user interface is so good.
What's my experience with pricing, setup cost, and licensing?
The pricing is pretty good. We don't have any complaints with regards to the cost of the solution. It's not overly expensive in comparison to others.
What other advice do I have?
I would recommend the solution to other companies. It's worked fairly well for us overall and we've been satisfied with the experience we've had using it.
I'd rate the solution eight out of ten. There are still some items that could be better. It's not a perfect solution, although it's pretty good.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Advisor - Strategic Affairs at a manufacturing company with 501-1,000 employees
Great user experience; simple to pick up and use
Pros and Cons
- "The features I find the most valuable are scheduling and reporting."
- "They could also work on integrations with solutions like Teams. We have all of our project files in Teams and it is much easier to use for communication than MS Project, but there is no integration of the two solutions."
What is our primary use case?
I am a project manager, so my primary use cases for Microsoft Project are the creation of a work breakdown structure – the time and schedule of the project – and following up on it. I also create reports. We're not using the enterprise solution and are not connected to a PMO.
What is most valuable?
The features I find the most valuable are scheduling and reporting. I mostly do short projects that last three to six months. These are simple projects with a limited team of three to five members. We do not even do updates through the application. We do updates through meetings.
What needs improvement?
The tool currently has a limited number of tutorials now. Those could improve, which would be helpful.
They could also work on integrations with solutions like Teams. We have all of our project files in Teams and it is much easier to use for communication than MS Project, but there is no integration of the two solutions.
For how long have I used the solution?
I have been using Microsoft Project for about three years.
What do I think about the stability of the solution?
I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.
What do I think about the scalability of the solution?
My impression is that scalability is quite good for more complex projects.
How are customer service and support?
We are in a good partnership with their support team. We have an account manager and we have a support team. They're very supportive.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I tried to use Primavera, but I didn't find it as easy to operate in as MS Project. However, that was an older version. I don't know if they have updated or simplified the application.
How was the initial setup?
I would rate the initial setup of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best. It's not very complicated. Even if you download and use the application for the first time, you can easily find your way.
What other advice do I have?
Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technology Innovation Leader at Netrix S.A.
Customizable and reliable with good documentation
Pros and Cons
- "It's a scalable product, especially the online version."
- "It would be ideal if the solution integrated more with Azure DevOps and other work management platforms like Jira."
What is our primary use case?
The solution allows users to manage projects and project portfolios.
What is most valuable?
The solution makes it very easy to plan and has great customization capabilities.
The setup is very simple and straightforward.
It is stable.
It's a scalable product, especially the online version.
There's a lot of great documentation available online. Users can teach themselves to use the product.
What needs improvement?
It would be ideal if the solution integrated more with Azure DevOps and other work management platforms like Jira.
For how long have I used the solution?
I've used the desktop and cloud version for about three or four years.
What do I think about the stability of the solution?
The solution is quite stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. It offers good performance.
What do I think about the scalability of the solution?
The online version of the solution is quite scalable. The desktop version is just for one user.
The number of users varies according to the project. On one, we had maybe 40 users, on another, we had 500.
It is being used quite extensively at this time. We do plan to increase usage.
How are customer service and support?
We've never reached out to technical support in the past. I can't speak to how helpful they are.
How was the initial setup?
It's easy to set up the solution. It's not a complex process.
We only need one person to deploy and maintain the product. They are an admin.
What about the implementation team?
We did the setup in-house in one day. We did not need outside assistance.
What's my experience with pricing, setup cost, and licensing?
The solution is part of Office 365, and it is an annual subscription.
What other advice do I have?
We can use the solution on-premises and on the cloud.
I'd rate the solution nine out of ten.
I'd recommend potential new users seek out videos and documentation to help learn the solution. There's a lot of good content that is very helpful to new users, and a lot of it is free.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Utilities Consultant at a consultancy with 51-200 employees
Reliable, simple, and pretty intuitive, but needs better reporting and integration
Pros and Cons
- "It is easy to use and pretty intuitive. User interfaces have stayed the same for the most part for the last 20 years. So, there is a familiarity."
- "Its reporting and its integration with some of the other related systems should be improved. It is not very easy to integrate."
What is our primary use case?
I am a utilities consultant, and I use it within the utility industry for managing different types of projects, such as for implementing a new system or new processes.
How has it helped my organization?
I don't know how it directly benefits our business per se because it helps our clients.
What is most valuable?
It is easy to use and pretty intuitive. User interfaces have stayed the same for the most part for the last 20 years. So, there is a familiarity.
What needs improvement?
Its reporting and its integration with some of the other related systems should be improved. It is not very easy to integrate.
Its scalability is not so good for the most part.
For how long have I used the solution?
I have been using this solution for altogether 20 years.
What do I think about the stability of the solution?
It is pretty reliable. I can't recall any issues.
What do I think about the scalability of the solution?
It is not so good for the most part. It is good for what we needed it for. Occasionally, we needed to be able to scale it up, but it is not as effective as some of the other systems.
We have around 30 project managers who are using it. We're all dispersed across the US, and it is being used extensively.
How are customer service and technical support?
We have no experience with them.
Which solution did I use previously and why did I switch?
I've used other project management solutions. Its simplicity and ease of use are the primary drivers.
How was the initial setup?
The initial setup was straightforward. I didn't do it. Our IT guys did it, but once they got the process done, it took less than an hour.
What about the implementation team?
We just did it ourselves. For its maintenance, we require probably a fourth of a person.
What other advice do I have?
As with anything, there is training, and there are standards. Make sure you have enough training and make sure you've established enterprise standards.
It is reliable, and a lot of people know it. I would give it a seven out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Operation Project Manager at a retailer with 51-200 employees
Keeps everybody organized, provides little time savers, and easy to use
Pros and Cons
- "It can auto-connect based on the dates, which makes it easy. It auto-assigns people, and when you're starting to type in, it auto-fills and populates for you, which is great. It provides little time savers when you're typing everything out."
- "It should be easier to break things. Breaking up the visualization from the task is sometimes a little bit tricky to do. You can do it, but it takes a minute. It's not an easy function to do. The way you have to format it and stuff like that takes a minute."
What is our primary use case?
I mostly use it for big projects and rolling out solutions. I have used it for rolling out a new POS system, clientele programs, and clientele loyalty. I have also used it for process changes that impact multiple departments, and there are key players in it to keep everybody on track. Once we move forward with a new forecasting tool, I would use it for that.
Over the last couple of years, it has been more of the newer version with it. I'm really basic with it because of the end-users. It means that I use it for all the pieces on certain things, but when it comes to the output, it is pretty basic for the end-users. It is an easy read for the end-users.
How has it helped my organization?
It did keep everybody organized. Everything was outlined, and everyone knew the expectations. It was a good check and balance for everyone to make sure that we weren't missing anything. When the project ends and you do the takeaway, it is like, "Okay. Next time, we got to make sure that we add XYZ to the plan for the scope of the plan." We make sure it is a good takeaway lesson in terms of what we missed.
What is most valuable?
It can auto-connect based on the dates, which makes it easy. It auto-assigns people, and when you're starting to type in, it auto-fills and populates for you, which is great. It provides little time savers when you're typing everything out. It is just like, "Oh, I can just click from a dropdown." Those types of features are really great, and this is where it kind of gets a little bit intuitive. At the same time, if you don't like what it is doing, it is easy to change it.
I like using it just because it is easy to use. It is pretty user-friendly and easy to figure out. It is definitely one of the better ones out there.
What needs improvement?
It should be easier to break things. Breaking up the visualization from the task is sometimes a little bit tricky to do. You can do it, but it takes a minute. It's not an easy function to do. The way you have to format it and stuff like that takes a minute.
For how long have I used the solution?
I have been using this solution on and off for the last five years.
What do I think about the stability of the solution?
It is good.
What do I think about the scalability of the solution?
Its scalability is good and up there. It is not extensively used in our organization. We're a small organization, and currently, only two people are using it. We don't have any plans to increase its usage.
At my past organizations, there were multiple people who used it. There were different types of users who used it, but it was always in the IT world. The IT users had different backgrounds. So, it was leveraged within each department, but with an IT-focused person as a relationship manager.
How are customer service and technical support?
I have not had any encounters, but overall, my interaction with Microsoft has been great. Whenever I've talked to anybody or inquired about something further, it has always been positive.
Which solution did I use previously and why did I switch?
I've used Gantt Chart before, but I don't like it. I'd rather do it in Excel. I just don't like the format and layout of it. It comes down to personal preference on some of that stuff. With my background and how I came about to even become a project manager, it makes more sense to do it in Excel than in some of the other ways.
How was the initial setup?
I wasn't around, but it would have been pretty straightforward for the person who did it.
What about the implementation team?
It probably would have been an in-house job. I know that's how it was with the old one. They might have had someone to help, but it mostly would have been done in-house.
What other advice do I have?
You have to find the right tool that helps make it easy and streamlined for you to manage. You just need to find the right platform. I would advise others to get out there and play with all of them and then find the right one. Do tests with them, and then figure it out. That works best.
I would rate Microsoft Project an eight out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior ICT Consultant/Project Manager at Qualisys
Easy to deploy and reliable with good support
Pros and Cons
- "Microsoft offers good support."
- "I'd like the solution to be less expensive."
What is our primary use case?
I primarily use the solution on my desktop for my personal needs.
What is most valuable?
It is very easy to deploy.
The solution is stable.
Microsoft offers good support.
What needs improvement?
I'd like the solution to be less expensive.
What do I think about the stability of the solution?
It's a Microsoft product and therefore it is stable. The performance is good. There are no bugs or glitches, and it doesn't crash or freeze.
What do I think about the scalability of the solution?
I cannot say that it's scalable. It's on MS sources, so it's on the desktop. We don't really scale the product.
How are customer service and support?
I haven't really relied too much on technical support, however, they are good.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
The solution is very straightforward and simple. It's not as complex. You can connect the license in less than 30 minutes on a desktop.
What about the implementation team?
I handled the initial setup by myself. I did not need the help of outside resources such as consultants or integrators.
What's my experience with pricing, setup cost, and licensing?
The licensing costs vary. It's largely very expensive.
What other advice do I have?
I'd recommend the solution to other users and companies.
I would rate the solution nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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