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reviewer1553769 - PeerSpot reviewer
Director, Technology Transformation at a healthcare company with 11-50 employees
Real User
Easy to set up and create tasks but can get expensive for those that need the full suite
Pros and Cons
  • "They now have MS project Online and they have two levels, so it's easier to access what you need and to choose specifically what you'll use. You can start at a lower level, for example, and be more cost-effective and move up if it suits you."
  • "The full suite would be pretty expensive."

What is our primary use case?

We primarily use the solution for managing projects. 

What is most valuable?

The ability to create tasks and structure them and give them hierarchy. 

They now have MS project Online and they have two levels, so it's easier to access what you need and to choose specifically what you'll use. You can start at a lower level, for example, and be more cost-effective and move up if it suits you.

It's easy to set up.

What needs improvement?

I don't have any comments on where it can be improved. 

The full suite would be pretty expensive.

For how long have I used the solution?

I've used the solution for many years. 

Buyer's Guide
Microsoft Project
January 2025
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability is good. There are no bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The solution scales well. It's not an issue. 

We're a small organization with a few people using it. 

How was the initial setup?

The solution is simple to set up. It's not overly complex. Especially now, after working with it for so many years, it's very easy.

It's an online tool. From that perspective, there is no maintenance needed.

What's my experience with pricing, setup cost, and licensing?

The pricing is good. You can start at a lower tier and move up as needed. It's reasonably priced to start.

I cannot recall the exact costs. It's comparable to other similar products. 

It would be more expensive all in all as some of the competitors will have more features and other bells and whistles that would not be available with the basic tool of Microsoft, which would be cheaper. If you want a full suite, it will be more expensive.

What other advice do I have?

I'm just a customer and end user.

It would be a straightforward option for people who are already using the Microsoft suite, including Office 365. If you're not a Microsoft shop, it's probably not your tool.

I'd rate the solution seven out of ten based on the cost and features on offer. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1609929 - PeerSpot reviewer
Operation Project Manager at a retailer with 51-200 employees
Real User
Keeps everybody organized, provides little time savers, and easy to use
Pros and Cons
  • "It can auto-connect based on the dates, which makes it easy. It auto-assigns people, and when you're starting to type in, it auto-fills and populates for you, which is great. It provides little time savers when you're typing everything out."
  • "It should be easier to break things. Breaking up the visualization from the task is sometimes a little bit tricky to do. You can do it, but it takes a minute. It's not an easy function to do. The way you have to format it and stuff like that takes a minute."

What is our primary use case?

I mostly use it for big projects and rolling out solutions. I have used it for rolling out a new POS system, clientele programs, and clientele loyalty. I have also used it for process changes that impact multiple departments, and there are key players in it to keep everybody on track. Once we move forward with a new forecasting tool, I would use it for that.

Over the last couple of years, it has been more of the newer version with it. I'm really basic with it because of the end-users. It means that I use it for all the pieces on certain things, but when it comes to the output, it is pretty basic for the end-users. It is an easy read for the end-users.

How has it helped my organization?

It did keep everybody organized. Everything was outlined, and everyone knew the expectations. It was a good check and balance for everyone to make sure that we weren't missing anything. When the project ends and you do the takeaway, it is like, "Okay. Next time, we got to make sure that we add XYZ to the plan for the scope of the plan." We make sure it is a good takeaway lesson in terms of what we missed.

What is most valuable?

It can auto-connect based on the dates, which makes it easy. It auto-assigns people, and when you're starting to type in, it auto-fills and populates for you, which is great. It provides little time savers when you're typing everything out. It is just like, "Oh, I can just click from a dropdown." Those types of features are really great, and this is where it kind of gets a little bit intuitive. At the same time, if you don't like what it is doing, it is easy to change it.

I like using it just because it is easy to use. It is pretty user-friendly and easy to figure out. It is definitely one of the better ones out there. 

What needs improvement?

It should be easier to break things. Breaking up the visualization from the task is sometimes a little bit tricky to do. You can do it, but it takes a minute. It's not an easy function to do. The way you have to format it and stuff like that takes a minute.

For how long have I used the solution?

I have been using this solution on and off for the last five years. 

What do I think about the stability of the solution?

It is good.

What do I think about the scalability of the solution?

Its scalability is good and up there. It is not extensively used in our organization. We're a small organization, and currently, only two people are using it. We don't have any plans to increase its usage.

At my past organizations, there were multiple people who used it. There were different types of users who used it, but it was always in the IT world. The IT users had different backgrounds. So, it was leveraged within each department, but with an IT-focused person as a relationship manager.

How are customer service and technical support?

I have not had any encounters, but overall, my interaction with Microsoft has been great. Whenever I've talked to anybody or inquired about something further, it has always been positive.

Which solution did I use previously and why did I switch?

I've used Gantt Chart before, but I don't like it. I'd rather do it in Excel. I just don't like the format and layout of it. It comes down to personal preference on some of that stuff. With my background and how I came about to even become a project manager, it makes more sense to do it in Excel than in some of the other ways.

How was the initial setup?

I wasn't around, but it would have been pretty straightforward for the person who did it.

What about the implementation team?

It probably would have been an in-house job. I know that's how it was with the old one. They might have had someone to help, but it mostly would have been done in-house.

What other advice do I have?

You have to find the right tool that helps make it easy and streamlined for you to manage. You just need to find the right platform. I would advise others to get out there and play with all of them and then find the right one. Do tests with them, and then figure it out. That works best.

I would rate Microsoft Project an eight out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft Project
January 2025
Learn what your peers think about Microsoft Project. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
reviewer1462419 - PeerSpot reviewer
IT Consultant with 1,001-5,000 employees
Real User
Has strong reporting features but it can become unstable when using advanced features
Pros and Cons
  • "The reporting features are quite strong. Being able to do team reports and find out what work is pending, what work needs to be done are key in my day-to-day management of the team. The earned value analysis capabilities and critical path capabilities inside the tool help me make sure that I'm keeping the projects on track."
  • "When you start getting into the more advanced features, it can become unstable. The more you use the advanced features, the more exposure you have to an unanticipated result. I think we need to add the Kanban Board capability to the product that would help them advance that board into the project management methodology that's being used in the industry today. Being able to depend on Scrum management is key."

What is our primary use case?

Our use cases are all related to project management and I've actually developed project schedule templates that support both the standard waterfall and all different aspects of project lifecycle management including Agile and Scrum.

How has it helped my organization?

Microsoft Project is used as the basis for all the tracking and monitoring that we do for the projects. Everything from staffing resource plan to estimates for work completion and estimates for the project completion. It's all integrated in that way. We also have developed a capability to have interlock tasks that work across schedules. We can look at one schedule and determine whether or not we're being impacted by another project. From those standpoints, integration coordination is key.

What is most valuable?

The reporting features are quite strong. Being able to do team reports and find out what work is pending, what work needs to be done are key in my day-to-day management of the team. The earned value analysis capabilities and critical path capabilities inside the tool help me make sure that I'm keeping the projects on track.

What needs improvement?

When you start getting into the more advanced features, it can become unstable. The more you use the advanced features, the more exposure you have to an unanticipated result. I think we need to add the Kanban Board capability to the product that would help them advance that board into the project management methodology that's being used in the industry today. Being able to depend on Scrum management is key. I actually developed a template that allows me to do that, but if they actually productized that, that would help.

For how long have I used the solution?

I have been using Microsoft Project for 20 years. 

What do I think about the stability of the solution?

When using the standard features, it's fairly innocuous at that point, it works as intended.

We used shared resource pools and we have multiple project schedules linked into the shared resource pool using Project Server. At that point, if you have a project schedule that is open and you are using a resource pool but you haven't properly baselined that that project schedule, the cascade of change can span across multiple project schedules. That's actually dangerous. What Microsoft may want to do is put an alert in the application that tells you that you're linked to an active, shared resource pool. You are making a change inside your schedule that could impact other project schedules. Similarly, they need to do that based on updates. Then if you were linking into that same resource pool with a schedule, it should come up with an alert that says that changes have taken place. It doesn't do that.

What do I think about the scalability of the solution?

Scalability is like anything. If you're doing fine tasks inside the tool, you can get into a multi-thousand line schedule. When you start dealing with schedules at that level, it's inherently complex. 

Mostly project managers use it. We also have business analysts and other team members who in several instances may be able to go in. I don't do this with my teams because I want to be accountable to the team and make sure that the schedule is up to date and that it's accurately representing the work that's being performed. I use a timesheet entry approach and actually collect data from the team and enter that data into the project schedule. I've got one point of entry and one point of failure. I do know there are other project managers that are out there that allow their teams to go in and update their time in their tasks. I've seen that both work successfully and I've seen it cause significant issues so I prefer to hold onto the control myself that way.

How are customer service and technical support?

They used to have a very robust help capability and I found that to be quite useful. They cut back on that now. I find that some of the support that was in the product before has not been kept up to the same level. Then we find ourselves having to reach out to the internet and looking for help texts out there from other users. That becomes then less professional. I'd recommend that they continue to upgrade and maintain the in-product help capabilities.

I've had very good support and I've had the support that's been frustrating. I would rate them a seven out of ten. 

Which solution did I use previously and why did I switch?

I've had exposure to Clarity and several of the other products that are out there. TFS itself as a squiggle management tool.

How was the initial setup?

In terms of the initial setup, if you're using it as a fairly basic tool, it's fairly straightforward. When you start getting into the more complex tools and the features of the product, it becomes harder to use. That's to be expected. You have to have knowledge of the tool to be able to use it properly.

What other advice do I have?

It is a mainstay product. A lot of people use that as their first introduction and it's not meant to be a project management ERP solution, like Life Clarity or the others but it is a capable product that establishes a framework and a basis that can be used across the industry.

I would rate Microsoft Project a seven out of ten because you'd have to have in-depth knowledge of the tool for it to really be beneficial to you. It also allows the new developers and new project managers to come in and be proficient and be able to develop schedules fairly readily. From that standpoint, it's fairly strong. From the overall usability of the product, it can be cumbersome.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1295010 - PeerSpot reviewer
IT Lifecycle Projects Manager at a outsourcing company with 11-50 employees
Real User
Reliable, useful scheduling, and scalable
Pros and Cons
  • "The most valuable feature of Microsoft Project is scheduling. The solution is useful on a daily basis."
  • "Microsoft Project could improve the dates. Sometimes the dates are not aligned. This occurs even when you auto-schedule the dates. We have to go and define the schedule daily this should more easily accessible."

What is most valuable?

The most valuable feature of Microsoft Project is scheduling. The solution is useful on a daily basis.

What needs improvement?

Microsoft Project could improve the dates. Sometimes the dates are not aligned. This occurs even when you auto-schedule the dates. We have to go and define the schedule daily this should more easily accessible.

For how long have I used the solution?

I have been using Microsoft Project for approximately 10 years.

What do I think about the stability of the solution?

Microsoft Project is stable.

What do I think about the scalability of the solution?

The scalabiltiy of Microsoft Project is good.

We have three or four people using this solution in my department.

How are customer service and support?

I have not used the support from Microsoft Project.

Which solution did I use previously and why did I switch?

I have not used another solution prior to Microsoft Project.

What other advice do I have?

I rate Microsoft Project a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2051748 - PeerSpot reviewer
Advisor - Strategic Affairs at a manufacturing company with 501-1,000 employees
Real User
Great user experience; simple to pick up and use
Pros and Cons
  • "The features I find the most valuable are scheduling and reporting."
  • "They could also work on integrations with solutions like Teams. We have all of our project files in Teams and it is much easier to use for communication than MS Project, but there is no integration of the two solutions."

What is our primary use case?

I am a project manager, so my primary use cases for Microsoft Project are the creation of a work breakdown structure – the time and schedule of the project – and following up on it. I also create reports. We're not using the enterprise solution and are not connected to a PMO. 

What is most valuable?

The features I find the most valuable are scheduling and reporting. I mostly do short projects that last three to six months. These are simple projects with a limited team of three to five members. We do not even do updates through the application. We do updates through meetings. 

What needs improvement?

The tool currently has a limited number of tutorials now. Those could improve, which would be helpful. 

They could also work on integrations with solutions like Teams. We have all of our project files in Teams and it is much easier to use for communication than MS Project, but there is no integration of the two solutions. 

For how long have I used the solution?

I have been using Microsoft Project for about three years.

What do I think about the stability of the solution?

I would rate the stability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best.

What do I think about the scalability of the solution?

My impression is that scalability is quite good for more complex projects.

How are customer service and support?

We are in a good partnership with their support team. We have an account manager and we have a support team. They're very supportive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I tried to use Primavera, but I didn't find it as easy to operate in as MS Project. However, that was an older version. I don't know if they have updated or simplified the application.

How was the initial setup?

I would rate the initial setup of this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best. It's not very complicated. Even if you download and use the application for the first time, you can easily find your way.

What other advice do I have?

Overall, I would rate this solution an eight, on a scale from one to 10, with one being the worst and 10 being the best.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
ArturKowalczyk - PeerSpot reviewer
Technology Innovation Leader at Netrix S.A.
Real User
Customizable and reliable with good documentation
Pros and Cons
  • "It's a scalable product, especially the online version."
  • "It would be ideal if the solution integrated more with Azure DevOps and other work management platforms like Jira."

What is our primary use case?

The solution allows users to manage projects and project portfolios. 

What is most valuable?

The solution makes it very easy to plan and has great customization capabilities. 

The setup is very simple and straightforward. 

It is stable.

It's a scalable product, especially the online version. 

There's a lot of great documentation available online. Users can teach themselves to use the product.

What needs improvement?

It would be ideal if the solution integrated more with  Azure DevOps and other work management platforms like Jira.

For how long have I used the solution?

I've used the desktop and cloud version for about three or four years.

What do I think about the stability of the solution?

The solution is quite stable and reliable. There are no bugs or glitches, and it doesn't crash or freeze. It offers good performance. 

What do I think about the scalability of the solution?

The online version of the solution is quite scalable. The desktop version is just for one user.

The number of users varies according to the project. On one, we had maybe 40 users, on another, we had 500.

It is being used quite extensively at this time. We do plan to increase usage.

How are customer service and support?

We've never reached out to technical support in the past. I can't speak to how helpful they are. 

How was the initial setup?

It's easy to set up the solution. It's not a complex process. 

We only need one person to deploy and maintain the product. They are an admin.

What about the implementation team?

We did the setup in-house in one day. We did not need outside assistance. 

What's my experience with pricing, setup cost, and licensing?

The solution is part of Office 365, and it is an annual subscription.

What other advice do I have?

We can use the solution on-premises and on the cloud. 

I'd rate the solution nine out of ten.

I'd recommend potential new users seek out videos and documentation to help learn the solution. There's a lot of good content that is very helpful to new users, and a lot of it is free. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior ICT Consultant/Project Manager at Qualisys
Real User
Easy to deploy and reliable with good support
Pros and Cons
  • "Microsoft offers good support."
  • "I'd like the solution to be less expensive."

What is our primary use case?

I primarily use the solution on my desktop for my personal needs.

What is most valuable?

It is very easy to deploy. 

The solution is stable. 

Microsoft offers good support.

What needs improvement?

I'd like the solution to be less expensive. 

What do I think about the stability of the solution?

It's a Microsoft product and therefore it is stable. The performance is good. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

I cannot say that it's scalable. It's on MS sources, so it's on the desktop. We don't really scale the product.

How are customer service and support?

I haven't really relied too much on technical support, however, they are good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I did not previously use a different solution.

How was the initial setup?

The solution is very straightforward and simple. It's not as complex. You can connect the license in less than 30 minutes on a desktop.

What about the implementation team?

I handled the initial setup by myself. I did not need the help of outside resources such as consultants or integrators. 

What's my experience with pricing, setup cost, and licensing?

The licensing costs vary. It's largely very expensive. 

What other advice do I have?

I'd recommend the solution to other users and companies. 

I would rate the solution nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant and Operation Manager at ATOS
Vendor
Is stable, easy to install, and useful for planning complex projects
Pros and Cons
  • "I like that I can change the task and include different resources related to the task."
  • "It would be better if Microsoft Project were included in the DevOps stack. That is, I'd like to see this tool integrated to a different stack of the applications that we normally use in DevOps, such as in Jira, for example, to deploy a different version related to the different tasks that are included in Microsoft Project."

What is our primary use case?

We are in presales, and when the planning is very complex, we use Microsoft Project. That is, when we receive an RFP, we propose our solution and plan and build the different processes in Microsoft Project.

What is most valuable?

I like that I can change the task and include different resources related to the task.

What needs improvement?

It would be better if Microsoft Project were included in the DevOps stack. That is, I'd like to see this tool integrated to a different stack of the applications that we normally use in DevOps, such as in Jira, for example, to deploy a different version related to the different tasks that are included in Microsoft Project.

For how long have I used the solution?

I've been using this solution for more than 10 years.

What do I think about the stability of the solution?

My impression is that it is stable.

How was the initial setup?

It's very easy to install and use. It doesn't take a long time to deploy.

We have about 1000 people using it in our operations department.

What other advice do I have?

I recommend using this solution if you working on a complex project or complex system.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Microsoft Project Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
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Buyer's Guide
Download our free Microsoft Project Report and get advice and tips from experienced pros sharing their opinions.