Google Workspace Reviews

Name: Google Workspace
Brand: Google
Rating: 4 (95 reviews)

Vendor: Google

4.1 out of 5

95 reviews
95% willing to recommend

1,105 followers

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What is Google Workspace?

Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites, and more.

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Google Workspace is the #1 ranked solution in top Email Applications, #2 ranked solution in top Wireless Email solutions, #3 ranked solution in top Content Collaboration Platforms, and #4 ranked solution in top Cloud Storage solutions. PeerSpot users give Google Workspace an average rating of 8.2 out of 10. Google Workspace is most commonly compared to Microsoft Intune: Google Workspace vs Microsoft Intune. Google Workspace is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Helped 801,394 peers since 2012

Featured reviews

Jan-Kobza

Account Manager at Palo Alto Networks

Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email. If you need to open a second mail for comparison, that's not possible. When you switch from one view to the other, you can't keep one email open that you'd like to answer and a second one that you want to review. This isn't possible in Google Mail because it's an online tool, not an on-premise tool like Microsoft mail.

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SAGAR LAKHANI

Human Resources Manager at a wholesaler/distributor with 11-50 employees

Google Workspace does a pretty good job, so it doesn't have that much room for improvement, but what would make it even better is if its apps, for example, Gmail, could integrate with more apps, such as Evernote and specific cloud-based platforms. I know many third parties don't like working with each other, but if there's a way to integrate the solution with more apps, and it could be in one seamless system, that would be even better. In the next release of Google Workspace, I'd like it to have a predictive text or template feature, for example, in Gmail. When you're ready to craft an email, it would be great if the app automatically generates specific words, phrases, or sentences based on data pulled from prior Gmail conversations or chats. Google is doing this to an extent, but it still needs more improvement.

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Pranay Bokade

Presales-Bid Specialist at Mastek Ltd

The solution could improve in a variety of ways, including: 1. If you don't have internet access then only you can access the end-to-end functionalities of the tool otherwise only limited functionalities are accessible. 2. If your storage requirements in day-to-day work are large, then it will incur an additional cost since free storage is limited. 3. You can experience challenges while Integrating it with some existing business tools. 4. Some of the features are not that effective to use as compared to the other products in the market. Google should come up with regular updates and enhanced features and functionalities.

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Google Workspace mindshare

Product category:

As of September 2024, the mindshare of Google Workspace in the Email Applications category stands at 24.4%, up from 18.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Email Applications

Key learnings from peers

Valuable Features

"Google Meet is the most valuable function for me. It has enhanced collaboration in our team."
"The tool helps me keep a backup of old emails. Like everyone else, I love the Google search engine for searching emails on webmail. The Google Workspace connector for Outlook works well, so I have no issues with that."
"The collaboration features are valuable."

Room for Improvement

"We would like to use something within Google Workspace for project management, but we didn't find it there."
"I find the price high for the full suite features. Compared to Exchange Online, the price might not be too high, but you cannot choose only one functionality. When you buy Google Workspace, you have to get everything, including file storage and communication tools, which I don't use."
"The feature set of Google Sheets is limited."

Pricing

"Pricing is something concerning. We find the solution very expensive."
"We have purchased an annual subscription."
"We pay on yearly basis."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Google Workspace Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

Educational Organization

Government

University

Manufacturing Company

Media Company

Retailer

Comms Service Provider

Real Estate/Law Firm

Construction Company

Healthcare Company

Hospitality Company

Energy/Utilities Company

Insurance Company

Non Profit

Legal Firm

Outsourcing Company

Recreational Facilities/Services Company

Wholesaler/Distributor

Logistics Company

Consumer Goods Company

Pharma/Biotech Company

Transportation Company

Performing Arts

Marketing Services Firm

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Learn more about Google Workspace

As we’ve evolved G Suite into a more integrated experience across our communication and collaboration tools, we’ve rebranded to Google Workspace to more accurately represent the product vision.

Google Workspace was previously known as G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault.

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Google Workspace customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.