Google Workspace Reviews

We use the solution for email, chats, meetings, Google Docs, Google Sheets, and Google Meets.

Google Workspace has consolidated in one place our ability to send and receive emails, conduct meetings, and document our work.

The most valuable feature of the solution is email.

The meeting platform of Google Workspace has room for improvement. The meeting platform should be similar to Microsoft Teams, a little bit more collaborative, and easy to set up groups, so our people can chat back and forth.

I have been using the solution for five years.

I give the stability of the solution a ten out of ten.

I give the scalability of the solution a ten out of ten.

We previously used Microsoft Office and Outlook. We got weary of Microsoft Office, so we switched to Google Workspace which is a product that is a little easier to use, and we have more in-house control.

The initial setup of Google Workspace is straightforward.

The implementation was completed in-house.

We have seen a return on investment with the solution.

I give the pricing an eight out of ten, with ten being the most affordable.

I give the solution a nine out of ten.

We have nearly 330 people using the solution in our organization.

I absolutely recommend Google Workspace to others.

The solution is primarily used for a variety of purposes. We use it for mailboxes, documentation, et cetera. 

Generally, people take it due to the fact that they think it's cheap. That's what I've actually found. A lot of the people who go with Workspace think it's inexpensive.

It's stable. There isn't really any downtime. 

We find the product to be scalable. 

In general, it is not living up to expectations.

It's hard to get backups and to get things restored. 

The initial setup is not intuitive at all. 

Technical support could be better.

I've worked with the solution for six to 18 months. 

The stability is fine. It's on par with Microsoft, for example. It works. It doesn't have that much downtime. There are no bugs or glitches. 

The solution can scale. You can scale quite a bit. It's not an issue at all. 

At one point, we had several hundred mailboxes. Now, we have about 50 left. We're moving away from the solution.

Technical support leaves a lot to be desired. They need to improve their services.

I've also worked with Microsoft. I prefer 365 to Google. 

I found the initial setup to be difficult. It's not very intuitive. The setup is cumbersome. It gets difficult when I have to pull information back in. I find it to be very fickle.

There are free and paid tiers of the product. 

If you want to get something just for personal use, it is okay. For a corporation, in terms of traceability and making sure you can get your information if something goes wrong, it's brutal. The infrastructure is not intuitive and technical support isn't great. 

When you've got issues, and you need to restore information or back information up, it's a nightmare. Even when you're exporting information out from the Workspace, when it exports it, you look at it, and it's just a mess. I would not recommend this solution to others. I'd rate it one out of ten.

Our emails and everything are from Google at the moment, and that's it. In terms of apps, mostly, we are using Google Sheets and Google Meet - all the basic features.

There are a lot of apps and features that make it easy to share. There's Google Meet and Sheets, for example. You can use them everywhere, and there are even some free licenses. However, we've been using Google Meet for meetings, as many employees work remotely. Even my manager is actually working overseas. We continuously use Google Meet for meetings or Sheets for anything we need to share. These two apps, aside from email, are what we use most. 

The initial setup is simple. 

It's stable.

We find the solution easy to scale.

The pricing is very good.

I would rather migrate from Google to Microsoft, as I prefer Microsoft. However, it depends on the company's direction. I'm unsure of improvements, having only worked on it for a little more than a month. The features in Microsoft Outlook are way much better than in Gmail. They provide even for writing an email, for example. It's way more professional with Microsoft than with Google.

Gmail needs to improve. With Microsoft, you can use it on the web version, and you can use Microsoft Outlook. Google has the web version. However, they don't have something like Microsoft Outlook in a way that seems to be as professional.

I haven't explored all of the current features yet. I'm just using the features that I need. That said, I just use Microsoft instead for the things I find lacking in Google. For example, while I know Microsoft Office, Excel, Word, and all of that stuff are similar to Google Sheets, I tend to use Microsoft instead since I can access and understand how to use those apps better.

The company has used it for many years. However, I actually recently joined this company a month and a half ago. As far as I know, they have been using it for about five years. 

It is stable. That said, I haven't done any intense work on it. It's just pretty simple applications and simple features that I use. It hasn't given us any issues. 

We have about a thousand email accounts with Google.

It's easy to scale. We can upgrade as needed whenever we want. 

I've never dealt with support. We have experienced any technical difficulties with Google so far. They're in contact with the sales or team to provide us with the solutions and emails and stuff like that, and that's it.

We are using Microsoft 365 apps so that our users can have access to the Microsoft Office applications, so this is what we are currently using.

I'm not a very big fan of Google since I'm more familiar with Microsoft Outlook and applications. Microsoft is good on a professional level. Microsoft provides Microsoft Teams and Outlook and other applications, similar to Google Workspace, however, from my point of view, it's better.

We are used to Microsoft since they have been the leader in the market for so long, so they have developed so much. That said, Microsoft could be expensive compared to Google. On the other hand, from Google's side, Google still has the feel of personal or consumer features. They haven't yet reached the level of professionalism as Microsoft. The good thing is, they are easy to use and could be slightly less expensive than Microsoft.

Setting up the product is pretty simple. I use Google for the personal, so I was using it for personal emails, so switching to the corporate email makes no difference for me as if I'm using my personal email. 

In general, it's not a problem to set everything up. I'd rate it a five out of five in terms of ease of setup.

I do not handle the licensing aspect of the solution. It's not something that I deal with directly.

That said, I'd rate it a four out of five in terms of affordability. It's very affordable. It costs less than the Microsoft equivalent, for example. 

We are end-users and customers. 

I would recommend it based on the ease of use, and for beginners or people who are only used to having personal emails and stuff like that. New users won't face any difficulty as they will be pretty much used to working on it on a personal level. However, for big enterprises or more professional organizations, I would still recommend Microsoft.

Overall, I would rate it seven out of ten.

We use Google Workspace for email and also for Google tools like Calendar. We're a customer of Google Cloud Solutions.

It helped us a lot because we use not just email but Calendar and Google Meet daily. Also, Google Spreadsheet, the live presentations, and Google Slides. Those are the tools we use today, especially Google Meet and Gmail.

For project management, we use the Jira solution. We put our projects into a team, distribute tasks, and collaborate. We use Jira for task management and to track whether tasks are completed.

Google Meet is the most valuable function for me. It has enhanced collaboration in our team.

We started using AI, especially for creating presentations. We are also trying to use some artificial intelligence to automate spreadsheets. It's still at the beginning, but we have started, so the results are good but not perfect yet.

We would like to use something within Google Workspace for project management, but we didn't find it there. We use Jira because we are familiar with it. But if Google Workspace could provide a solution, it would help us a lot because then it would be integrated with Calendar and other tools.

I have been using it since the beginning of our company. So, it has been six months.

It's very good, very stable. We never had any performance or availability problems with Workspace.

It's fine. Every time we need something, we are able to find it. We also have no problems implementing new things. We're pretty satisfied with Workspace.

We never contacted Google Workspace support.

We used personal Gmail, which is not Workspace, at the very beginning. Then we moved to Workspace for business privileges.

I used a different solution. We basically use Hubspot, Jira, and Google Workspace - only these three tools.

It was quite easy and straightforward.

The setup took a couple of hours. It's not complicated.

It's what we use, so it helps us. It's expensive, but we don't have another tool to create this integrated environment where we can have team meetings, calendars synced, and so on. So, we pay for this integration within the Google environment. It's expensive for us, as we don't have enough customers yet, but we're going to get them.

Pricing is something concerning. We find the solution very expensive. It's a concern because every time we add a new user, we have to add a license at a per-user price. We consider it expensive. Today, it's our most expensive bill.

We didn't evaluate other options. We just moved to Workspace and didn't check the market.

I would recommend it. Just take care of the costs, but in general, I would recommend it. 

Overall, I would rate the solution an eight out of ten. The only problem I see today is that it's a bit expensive for us. We are in Latin America and have to convert US dollars to our local currency, and the exchange becomes expensive.

I am working as a consultant in Google Workspace, providing solutions to Google Workspace customers. We offer deployment, management, and support for the product.

Google Workspace enhances collaboration by integrating Gmail, Chat, and Meet, making it easy to share documents and collaborate on projects.

The valuable feature of Google Workspace is its integrated environment where everything is pre-integrated, like chat and document sharing in Gmail. Gemini, the AI feature in Google Workspace, helps in creating documents, composing emails, and enhancing productivity.

The downloading options need improvement, particularly in converting and viewing data formats like PST and inbox formats easily. It should be improved for Gmail and mails to make data export and import seamless.

I have been using Google Workspace for nine years.

The stability of Google Workspace is rated at nine out of ten since there is no such major downtime with the service.

I rate the scalability of Google Workspace an eight out of ten. It is overall scalable.

Earlier, Google technical support was very good. Now, sometimes, it seems slow in certain cases. Currently, I would rate it a seven out of ten.

Neutral

I have not used other products much, but I find Microsoft's suite to be quite confusing compared to Google Workspace.

The initial setup for Google Workspace is straightforward and easy to manage, from provisioning a new domain to setting up DNS records.

When moving from another platform, the implementation requires a proper project plan, timeline, and management of resources.

Pricing is a major concern for customers. Google offers competitive pricing, but there is scope for more affordable options. Costs can be high unless planned for long-term use.

I recommend Google Workspace for its user-friendly interface, ease of collaboration, and the availability of data access from anywhere at any time.

I'd rate the solution seven out of ten.

I use Google Workspace for Gmail and as my workstation.

The most valuable feature of Google Workspace is the sheets and documents.

There are times the plugins or extensions in the solution do not work properly and I need to disable and enable the solution. 

The solution is lacking documentation and it would be helpful if there was an organized guide.

I have been using Google Workspace for approximately five years.

I rate the stability of Google Workspace a ten out of ten.

The scalability of Google Workspace is good. I have not doubted the functionality of the solution. There are a lot of scalability features. There should be more resources to learn how to scale the solution.

We have three people using the solution in my company.

The support is good.

I rate the support of Google Workspace a ten out of ten.

Positive

I have used other Google solutions and they all work seamlessly with one another. It is a large benefit.

The price of Google Workspace is reasonable. I pay less than 100 a month.

I rate Google Workspace an eight out of ten.

If the solution had better documentation I would give it a ten out of ten.

We have not faced any problems in integrating the applications that were earlier on Microsoft Office. We have also not faced problems with accessing our data.

All the Microsoft Office features are available in Google Workspace. We have not faced any problems. The synchronization is much better than Microsoft Office. The integration with Microsoft and non-Microsoft products is seamless. We use multi-factor authentication or encryption for data security and user privacy. The admin controls in Google Workspace are effective.

Microsoft has Copilot. Integrating Copilot with Google Workspace is slightly difficult. I would like to see more integration with different platforms. There are some aesthetics on the AI components that we are working around.

I have been using the solution for many years.

The tool is more stable than other products.

The tool is scalable. There are 57 hospitals, and every hospital has more than 1000 users. We have plans to increase the usage. Some prefer using Office 365. We have given them the freedom to choose what they use.

The initial setup is straightforward. The process is seamless. I do not have to do any extra setup. We do not need documentation. The product is cloud-based. The deployment is automated.

The solution was deployed in-house.

The real-time collaboration and integration of data and other applications is seamless.

The cost is distributed among the hospitals. We pay annually. We receive corporate discounts. The pricing is reasonable.

We prefer Google Workspace over Office 365. The setup process of Office 365 is a bit complex. A lot of features in Office 365 are not documented.

The solution can be used on any device. The data security and user privacy are okay. Overall, I rate the tool a nine out of ten.

I utilize Google Workspace for my active files. I personally prefer to store all my files on Google as it allows me to access them from any device, provided I have an internet connection. The benefit of using Google apps is that they function similarly across all platforms, so it doesn't matter which device I'm using, as it all works seamlessly.

The most valuable feature of Google Workspace is its ease of use and stability.

Google Workspace has limitations as a document or file management system. Without a workspace account, manual actions are required to perform tasks such as managing groups of people. Additionally, managing permissions individually is a time-consuming and inefficient process. It's difficult to articulate, but the process is not very streamlined.

I have been using Google Workspace for approximately 10 years.

I have only seen the solution go down twice in my usage, it is stable.

My university used Google Workspace for approximately 50,000 students.

The free version does not have support. However, if you are using the paid version the support is good and quick.

The setup is easy. However, the help files could improve.

I did the deployment of the solution myself.

The price of the solution can vary.

We have one person for the maintenance of the solution.

I rate Google Workspace an eight out of ten.