What is our primary use case?
In terms of IT tools, we basically use Google Enterprise Solution to set up most of our services in Azure, whereas we use Azure Portal to set up all the VM, network, security, and everything else on it. Everyone is on remotely, in the system. We are using Google Chrome Enterprise for our email network, email link, and many of the apps there.
Email is one of the most important items, the others are collaboration, conferencing, and meetings. There would be more conferencing at meetings. Those are the main scenarios in which we use it.
What is most valuable?
The email, we believe, is what we like best. The email is excellent. It is simple to locate the information. We use it because it came from Microsoft Outlook, and the way Google tags information is very simple and easy to use.
Once you start using the collaborative platform in terms of creating the Excel document, both of us can be looking at the same time, they have a meeting look at the document, you and I can work on it at the same time, which is fantastic.
We have a team of people working on these. In terms of collaboration, and simple ease of use, I think Google is good. There isn't much you need to work on in terms of security; it's pretty good in terms of how to be secure, ensuring that no one can hack the system, and so on. It appeared to be working well for us. We are also pleased with the enterprise support.
The space they provide is fantastic.
There is no such thing as being difficult to use.
What needs improvement?
The UI could be more graphic and sassy, but otherwise, it is quite functional.
For how long have I used the solution?
We started working with G Suite Enterprise last year.
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What do I think about the stability of the solution?
I can only recall one or two occasions when we lost access to Gmail. Aside from that, I haven't had any problems with that system. It is very stable.
How are customer service and support?
I have never had to use technical support. The system is pretty simple to use.
With controlling the various groups, I never have to go into it. The integration with Google Drive and all those features in both sharing documents is very simple, as is creating a site to support different teams. I haven't reached that point where I have to contact support. They also have a lot of people, and a lot of videos to view and make it pretty simple.
I haven't had a reason to contact them. There is a good online community base for people who use these tools.
Which solution did I use previously and why did I switch?
In terms of time, I'd say that it has been more than a couple of years since we used Google Chrome Enterprise. We swapped because of the number of people we have on the Enterprise, and I believe we started putting it on it last year to enable the network and securities.
How was the initial setup?
The initial setup is pretty straightforward and simple.
Security-wise, grouping people, creating permissions, and so on are all very simple. Very simple to use
What's my experience with pricing, setup cost, and licensing?
In terms of pricing, I don't deal with that area because it's on the outside. I just basically recommend the solutions we are using.
I am not aware of the pricing, other than I believe it is comparable to the majority of the system, but because we have been using it for so long, switching from one to the other is difficult.
The pricing is comparable, it's pretty decent. This is why we have been using this solution and haven't switched to anything else.
What other advice do I have?
Before implementing it has to be appropriate for the model. Our thing is that there are a lot of us, and our work is done remotely. It has to be a good fit for how we do things. It all depends on how the enterprise is run. For us, it is extremely effective, mainly because of the collaboration, especially, because both of us are not in the same office talking. Having this collaboration is fantastic.
I would rate G Suite Enterprise a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.