Google Workspace Reviews

The main reason I use this platform is to share ideas with my coworkers in a safe way and in real time. G Suite is a platform that unifies what the office requires. Email, calculator, and calendar, among others. It is also easy to implement and its performance is excellent.

Our experience with this product has been excellent. G Suite is a powerful suite of tools for messaging and collaboration that has met the fundamental needs of my company, both increasing productivity and reducing costs.

All the G Suite tools are in the highly secure and highly available Google infrastructure, and no hardware or software is required. The platform requires only minimal administration. In addition, G Suite applications are simple, and you can download browser add-ons for most tasks that are not compatible internally with Google Docs, Sheets, or Slides.

Despite being an excellent platform, I would very much like Google Docs to be more compatible with Microsoft Word.

Technical support for this solution is excellent.

I am completely satisfied with G Suite. It has a powerful set of messaging and collaboration tools comprising a range of applications. The components that I use most are its Slides presentation application, the Sheets spreadsheet editor, the Docs word processor, and the file storage platform, Drive.

We use G Suite for email, spreadsheets, producing documents, presentations, chat, and notes. 

The most valuable part of G Suite is the integration among all of the components. It's also highly reliable because it's always available. And G Suite's ability to collaborate on all the standard office tools has no rival. It's amazing because you can work seamlessly with any of your colleagues on the same document. It's perhaps the single greatest feature that that tool has.

G Suite could offer something a little more solid in terms of chat — something that is a little more like Slack and integrates with everything. But, unfortunately, the chat is very basic there. It doesn't offer that many features and feels like it doesn't belong there. 

As far as features I'd like to see, G Suite already has a lot of tools that integrate natively with it. For example, the CRM that we use integrates natively with it. But maybe it could be better integrated with mobile phones and SMS. I don't really use them that much, but the cell phone is our second-most used work tool, so more mobile integration could be great. By that, I mean integration at the call level — logging to calls and stuff like that— could be helpful in some specific cases, but that already is integrated. It has apps, Google Phone, etc., but SMS is the one part that isn't integrated.

I've been using G Suite for about four years now.

G Suite is stable. I think I can remember only one time that it failed for a brief period.

G Suite is scalable. It offers so much storage. I even use it for my family as well. I have a 2 terabyte plan and it's amazing. You put whatever you need in there, and I've never reached a limit. You can create as many documents as you want. From the user's standpoint, it's great. It'll have the greatest scalability. 

I rate G Suite Enterprise 10 out of 10. If you are considering it, I would say just go ahead and do it. It's great.

We primarily use G Suite for our internal tasks. In the company, all the accounts are set up in the G Suite. We use chat also, as well as video functionality and the drive on offer. We do calls through Google G Suite itself.

It's a good solution. 

It's simple to use and navigate.

I like the video capabilities. I like it more than Microsoft Teams and Zoom as well, due to the fact that it's so simple. 

The functionality is really simple and it's absolutely cloud-based and it's easy to use and it's fast.

The solution is stable.

You can scale the product.

From a security point of view, Google will alert you if anything strange is happening. They will flag it for you so you are aware.

Google Meet can have a bit more functionality. It should show the views of more people. Right now, it shows just eight at a maximum, or six. When there are more people on the call, more than eight, everyone is not showing. That's an improvement that can be made so that we can see everyone who actually enters a meeting.

I've been using the solution for one year. It hasn't been that long. 

The solution is very stable and the performance is good. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. 

The product is scalable. If a company needs to expand it, it can do so.

Currently, we have about 450 people using the product.

I've never dealt with technical support. I've never had any problems and therefore I have never had to reach out. I can't speak to how helpful or responsive they are. 

I also have experience with Microsoft Teams as well as Zoom (for video conferencing tasks).

However, we have only used this product and did not use anything else previously. 

I did not handle any aspect of the installation process. I can't speak to how easy or difficult it was, how long it took, or what was involved in executing. 

I can't speak to the cost of the product or how much our company pays. I don't deal with payments or licensing. 

I'm a customer and an end-user. I use this product at my current company.

We use the enterprise version of the solution.

I'd rate the solution at an eight out of ten.

I would recommend the product to other users and organizations. 

We use the solution for collaborative jobs, email, meetings, Google Drive and for storing information.

While, overall, I am satisfied with the solution, the stability could be improved, such as the issue of Google meetings being disparate from those on Zoom platforms. 

We have been using G Suite Enterprise for two years. 

The stability should be addressed. 

Since I am using the cloud, I am not in a position to comment on the solution's scalability. 

The solution's technical support is very good.

The initial setup of G Suite Enterprise is easy.

While I cannot recall exactly how long the full deployment took us, I believe we are talking about two or three months. During this period we needed to migrate from Microsoft to Google, after which we had some work to tend to. 

There are around 4,000 people using the solution in our organization.

My advice to others is to not give up, since the starter form changed and they'll be off work.

I rate G Suite Enterprise as a nine out of ten. 

We primarily use the solution for work and also for the MDM BYOD control.

We're currently still testing the solution. It's very early in the process.

I'm also aware of Microsoft's MDM. When compared with Google, they are both pretty much the same, and not too different.

The initial setup is easy.

The scalability is good.

I have found the solution to be pretty stable.

We mostly needed G Suite for the data to implement the BYOD policy. We're still in the process. Once everything is implemented, my understanding is that it will work well for us, however, it's still very early in the process. Right now, we're still in the testing phase.

We'll need to have more control of the data lake once we have the BYOD policy in place. We need more control in terms of DLP going forward. This solution doesn't seem to really cover that functionality.

There seems to be a bit of vulnerability on some operating systems, specifically on the iPhone. There isn't as much control as if a person is using an Android. That's a bit of a concern.

There may be some usability issues within the browser.

We have not begun using it yet, however, we have the license. We have the license for testing. We've used the solution for about two months in a testing capacity.

To be fair, I only tested Google G Suite and have not compared it to another provider vendor.

That said, the enterprise edition is quite stable compared with simply using Google on the browser to read the email. I find it's not easy to read on the browser.

The scalability on offer has been fine and it seems to be able to expand quite well.

I've never been in touch with technical support. Therefore, I cannot speak to how helpful they are, or how quickly they respond to questions.

We have found the implementation process to be straightforward. It's not overly complex or difficult. 

I'm on the security team. I can't speak to the exact licensing costs. It's not a part of the product I deal with directly. 

We did look at different options.

In Thailand, you need to have control the BYOD. That's why we tried to find a solution that addresses this. Our organization already was using the Google G Suite and we decided to move to Enterprise.

I'm not the direct implementer of the product. I just looked into the features inside, however, I did not directly set up G-Suite and therefore I can't be sure if it's a cloud-based deployment.

We are just customers and end-users. We don't have a partnership with Google.

I'd rate the solution at an eight out of ten. When I compare it to the Microsoft offering, it's pretty good.

Our primary use case for this solution is collaboration but we also use it for email and the calendar. We deal with medium and large size companies. We're partners with G Suite and I'm an IT cloud manager. 

G Suite has saved the company a lot of time. There's no longer any need to download files, everything can be edited online. 

The valuable features of this solution include content co-editing, content collaboration, email searching, and calendar sharing. 

I would ideally like to see a common space in the product where all the tools are shared within the same facility, something similar to Microsoft Teams, where all solutions are provided in one site. That would be a major improvement and an additional feature that would improve the product. 

I've been using this solution for five years. 

The stability is good and it permits collaboration, but I think in the last couple of years it hasn't been as good as the Microsoft solution. 

This is a super scalable solution. When you grow, it grows with you. We have almost 3,000 users in our company. 

I've had good experience with technical support. 

We didn't previously use anything else. The migration to G Suite came from the move from on-premises to cloud, from Lotus Notes to G Suite.

The initial setup of this product is very straightforward. Deployment time depends on the number of users because the administration is different if you're implementing for a large company. We have implemented in our own company as well as for our customers. It took three months to have it perfectly fine-tuned for our company including the migration from Lotus Notes. We are integrators so we did it ourselves. We used four people to assist and they now deal with maintenance if it's required. We have IT engineers, two administrators and two other IT engineers and consultants.

I would recommend any company carry out a good profiling of the people who are going to be migrated to the solution, and to implement a good change management adoption in order to have everyone on board. If you do this you have satisfied users and they are the ones who are going to rely on the tool and get all the advantages the tool provides.

I would rate this solution a seven out of 10. 

The use case is a small business in the process of developing a content strategy for a website. A common user that is me already has a Google account, searched online for Google Apps for Business, and then decided to take advantage of the variety of resources available for the G Suite. 

I have no nonprofit organization, so it has not improved anything. However, the extra space in Drive is a potential improvement in user experience because most of the people in our organization are using either a Dropbox or Drive space.

Since my goal was to extend my analysis, I found the additional Drive and Gmail storage to be very valuable. Next is the interroperability with Microsoft Outlook, which is a feature also used with Hotmail. I figured the 24/7 phone and email support was a must, too for a new business/startup.

The Outlook integration or plug-in for current outlook clients is a huge area for improvement. Calendar, contact, all that can be synched needs to be managed too.

No, not really. But it was rather extra work to configure the IMAP or POP on a smartphone.

No.

Customer Service: I would say that the customer service responded. There was a really fast email response and there were links to educational materials in relation to deployment. Technical Support: Prompt and fixed.

No, I did not use a different solution.

The initial setup is complex. It involved browsing, knowledge of IMAP and POP, and the two-step verification was in place, and then I had to consult with the smartphone provider before I access the Google Apps for Business.

I did not implement through a vendor team. 

I wanted to see if it would help make better use of my Google+ pages for business. I wanted everything to appear seamlessly, and effortlessly painless.

The average day-to-day cost is a little bit extra storage capacity for the browsing on my smartphone, which I normally don't use for the specific tasks.

I looked at cloud.google.com, and then I also took another look at blog hosting that provides email and website hosting.

I think the on-boarding could be made more efficient, but that doesn't mean more time.

I use this solution in a variety of different cases i.e. emailing, audio and video conferencing, sharing files, etc.

The solution offers great integration and security, better than Microsoft in my opinion.

We value the collaboration levels that are offered. Having everything integrated in a single platform is a dream come true for us.

I believe that Sheets could have a more functional and user-friendly interface. Google Sheets currently lacks macros and cross-file links that can be found in Excel.

I have been using this solution for almost five years now.

This is a stable solution.

This is a scalable solution, we have some customers who install G Suite for thousands of users and have no had any issues.

We have only needed to contact support twice over the last five years and have no complaints with them.

We were originally using Microsoft but we switched for security reasons. We faced many spam attacks on the Microsoft platform and Google offered spam filters which were attractive to us so we decided to migrate everything there.

Overall, Google beats Microsoft on the price, performance, and security features.

The initial setup was straightforward and took just a couple of days to deploy within the whole company.

We implemented the solution ourselves.

We have seen high ROI.

The overall cost is very reasonable when considering all of the security features that you are receiving. It is a bit more expensive than our localhost and/or other hosting companies that are available on the market, but it is worth it.

I would highly recommend this solution, it is a no-brainer that this is one of the best cloud platforms available. The only reason you should not go with G Suite is if you have some strict regulations to keep everything on your local devices or within your local network.

I would rate this solution a nine out of ten.