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Real User
Efficiently and securely manages enterprise data
Pros and Cons
  • "The security and privacy policies of G Suite make it efficient, and the organizational data is secure."
  • "It takes a long time to import the data from G Suite into another platform."

What is our primary use case?

It's an amazing business solution to manage enterprise data efficiently and with ultimate privacy. All of the accounts can be easily managed by the administrator to detect malfunctions within the enterprise. 

How has it helped my organization?

With the help of G Suite, every process within the business can be easily linked and communicated among the employees.

What is most valuable?

The security and privacy policies of G Suite make it efficient, and the organizational data is secure.

What needs improvement?

It takes a long time to import the data from G Suite into another platform.
Also, the overall price per user is too high.

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Google Workspace
January 2025
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For how long have I used the solution?

More than five years.

Which solution did I use previously and why did I switch?

I did not use a different solution before this.

What's my experience with pricing, setup cost, and licensing?

The price per client within the business is too high.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1552995 - PeerSpot reviewer
Head of Product at a tech services company with 201-500 employees
Real User
Easy to use and stable but does have formatting issues
Pros and Cons
  • "The solution offers very good email. It's a very good email provider."
  • "For Google Docs, if you upload a Word document up to Google Docs, it could mess up your formatting quite a bit."

What is our primary use case?

We primarily use the solution for email and Google Drive. We use Google Sheets as well occasionally. It's mainly those items. We don't really use Google Docs. It's largely Google Drive and Gmail.

What is most valuable?

The solution is rather easy to collaborate on. You can just upload files, even if it is an Excel file or a Word document. Once they are uploaded, you can collaborate easily. 

The solution offers very good email. It's a very good email provider.

The solution is very stable.

The scalability of the solution is very good.

The solution is very easy to use.

It's perfect for smaller organizations.

The initial setup is pretty easy.

What needs improvement?

I used Excel quite a bit. When you switch over to Google Suite, maybe due to the fact that it's a web platform, the shortcuts are not the easiest. I'm quite used to Excel shortcuts. Shortcuts on G Suite are not the best. 

In terms of Google Docs, if you upload a Word document up to Google Docs, it could mess up your formatting quite a bit.  

For how long have I used the solution?

I've maybe been working with the solution for about three years or so. In my previous company, we were working with G Suite as well. I've used it across a few organizations at this point. 

What do I think about the stability of the solution?

The stability is very good overall. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability of the product is good. We haven't hit any limitations at all. If a company can scale it, it shouldn't be a problem.

How are customer service and technical support?

I've never had to reach out to technical support. I've never come across a problem that would require me to raise a ticket. The solution works very well. I haven't had any technical issues and therefore have no experience with technical support.

Which solution did I use previously and why did I switch?

I also use Microsoft Office. Sometimes when you upload Microsoft to Google, the formatting goes a little haywire. 

How was the initial setup?

In terms of the initial setup, I don't know too much about the process. I didn't set it up personally. It was my company's support services that handled the implementation. It was also already up and running when I came in. They just asked me to set up my Gmail and I have access to all the other sorts of apps in G Suite. In that sense, it's straightforward.

What about the implementation team?

Our internal team set up the solution. 

What other advice do I have?

We are just users and customers.

I'd rate the solution at a seven out of ten.  If the solution had fewer formatting issues on Microsoft to Google uploads, and if I used Google Keep more, I might rate it higher.

If you don't use anything, it's always between this option and Office 365. For a smaller company, G Suite is easy to set up. I would assume it's quite straightforward. Microsoft might be better for a larger organization. In general, however, the whole setup is pretty easy to use.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Google Workspace
January 2025
Learn what your peers think about Google Workspace. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
PeerSpot user
Infrastructure Expert at Independent Consultant
Real User
La creación de portales usando sites es muy bueno.
Pros and Cons
  • "I use Keep to assign tasks to a team of programmers, which is very easy."

    Hola lectores
    Mi última experiencia con G Suite fue crear una página web para ofrecer varios servicios tecnológicos utilizando una nueva versión de Google Sites. Las nuevas funciones para insertar páginas, carrusel de imágenes y carpetas de Drive Manager, realmente, para hacer sitios, son muy, muy cómodas. Y más, el diseño, colores, navegación, edición de texto, facilidad, seguridad y otras razones.
    Uno de nuestros servicios es sobre control y gestión de normas ISO; agrupado en páginas, donde puede leer y revisar algunos casos sobre ISO 9001, 14001, 27001 y 45001.
    Aquí, el enlace para acceder a nuestro portal, y revisar lo expuesto.

    www.soluclouderp.com

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Fredy Aliaga - PeerSpot reviewer
    Fredy AliagaInfrastructure Expert at Independent Consultant
    Real User

    Hi, in this opportunity, i´ll speak about Google Sites, new version.

    I have very experience using sites old version, but it required more technical expertise.

    New version, has many functions:
    - Copy entire web site, importing pages and all characteristics.
    - Copy pages.
    - Insert several files in page.
    - Easy aligment for show several files in one same box.
    - Easy web site publication
    - Show PDF files, without insert API.
    - Indicate initial pestaña to show from a sheet file
    - Has a modern look frontend.

    I use it, in intranets, for virtual courses and ISO management.

    Is an good tool, for create web sites, portals, intranet, e-learning environment, and more.

    Best regards.
    Fredy

    it_user1206 - PeerSpot reviewer
    Marketing at a marketing services firm with 51-200 employees
    Vendor
    It's Gmail so you know it's good. And it's free for up to 10 users.

    Valuable Features:

    The ease of using Gmail for business was the main reason we switched to the service from other web based email. Training a new employee on gmail is unquestionably easier than training someone on many traditional email services. The service is free for small businesses with under 10 people and very economical for every tier above that, that I've researched. There are also discounts for education, & non-profit organizations. Many other services, beyond just Gmail, come with various packages. Basic membership comes with the Calendar and Drive. You have access to video chat, while some other services charge $5/user per month.

    Room for Improvement:

    Because it's all run by a single source, all of your services will be affected by google server outages. I have had more than a few outages here-or-there, which certainly affected my productivity, but these were resolved within an hour. The free service comes with 25GB of storage, which is a lot for some, but certainly designers who E-mail large files might use up the space quickly.

    Other Advice:

    Overall, gmail is the best form of email out there. I've noticed that most new employees either have their own personal gmail account and need almost no training, or become converts and quickly sign up for their own Gmail account shortly after using the service at work.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1210950 - PeerSpot reviewer
    Solutions / IT / AI Manager at a tech services company with 11-50 employees
    Real User
    Scalable with an easy initial setup and great stability
    Pros and Cons
    • "The product can scale easily."
    • "The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged."

    What is our primary use case?

    We primarily use the solution for the various software on the platform. We also use it for sales administration.

    What is most valuable?

    The most valuable aspect of the solution is its ability to offer sales administrative support.

    The initial setup is very easy.

    The stability has always been very good.

    The product can scale easily.

    What needs improvement?

    The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged.

    There should be something done about inter-productivity between cloud platforms. It is so difficult to connect two different platforms with these tools as there is not any inter-productivity or inter-operability.

    For how long have I used the solution?

    We started with the free version of the solution and have since moved to the enterprise option. We've used the solution for about three years at this time.

    What do I think about the stability of the solution?

    The product is very stable. It doesn't crash or freeze. There are no bugs or glitches. It's reliable.

    What do I think about the scalability of the solution?

    The solution is quite scalable. A company could easily expand it out to fit whatever needs they have.

    Currently, our organization has about 50 users. We do plan to continue to use the solution.

    How are customer service and technical support?

    I can't really speak to the helpfulness or responsiveness of technical support. We don't really use it that much.

    Which solution did I use previously and why did I switch?

    We didn't really use any other solution previously. We might have just used other Google offerings. We were only four people, and we originally a small team.

    How was the initial setup?

    The initial setup is not complex. It's very straightforward. It's easy. A company wouldn't have any issues with the prospect of setting it up internally.

    The deployment only took 15 days. It was quite quick. We really appreciated it didn't take too long.

    I can't directly speak to how many people were involved internally in the deployment and maintenance aspects of the product.

    What about the implementation team?

    We did not use a reseller, integrator, or consultant's services during the initial setup. We were able to handle it ourselves internally. We had our own team in place.

    What's my experience with pricing, setup cost, and licensing?

    The cost structure should be adjusted to make it more clear and explain better to users how they are being charged and why.

    We started with the free version and have since moved to the enterprise offering.

    I don't have information regarding the exact costs for our company.

    Which other solutions did I evaluate?

    We did not evaluate other options before choosing this product.

    What other advice do I have?

    We're just customers and end-users.

    I would recommend the solution. We've been mostly quite happy with it overall.

    In general, I would rate the solution at a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Google
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Infrastructure Expert at Independent Consultant
    Real User
    It helps us to design and development our company intranet.

    Valuable Features:

    • Standard and custom design pages
    • Easy maintenance
    • APIs
    • Videos
    • Other Google services

    Improvements to My Organization:

    It helps us to design and development our company intranet.

    It also allows us to manage technical activities and to develop e-learning applications.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Software Tester at a tech consulting company with 11-50 employees
    Real User
    Top 20
    It does the job, and it looks nice on a smartphone.

    Google Apps for Business is actually pretty useful. It opens doors to new possibilities and allows you to make immediate decisions related to the needs of your business apps. I have been using Google for a while, and only lately have I begun learning more on how to integrate what I already am working on with the features of Google Drive, Google Public Data Explorer and Google Analytics. 

    I used it with mobile in 2013 for a few months, and it was really quick to set up. I just had to spend about a month learning the new features and then decided that perhaps I would be better off starting out with the three other apps mentioned above. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user4401 - PeerSpot reviewer
    it_user4401Developer at a transportation company with 1,001-5,000 employees
    Vendor

    Do you know if I can access my Google Apps account from another program? Thank you.

    it_user999 - PeerSpot reviewer
    VP of Development at a marketing services firm with 51-200 employees
    Vendor
    Gmail for Business is a better replacement of Exchange server and is highly affordable.

    Valuable Features:

    - Gmail for business is extremely scalable and affordable. - The 'Groups' option works beautifully for having one email that is delivered to multiple users. - Integrates very easily into Outlook and mobile devices and having access to anytime, you have internet via their online option which is convenient.

    Room for Improvement:

    - I sometimes am logged out randomly from my account and it's a pain to have to log in again. - I've had some issues with email messages loading too slowly, but it is typically resolved after a refresh.

    Other Advice:

    We switched our company from an Intermedia Exchange server to Gmail for Business and I am extremely happy with the results. My team adopted it very quickly, as most of them have used Gmail for personal use. I would highly recommend it to all companies.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user6579 - PeerSpot reviewer
    it_user6579Engineer at a tech services company with 1,001-5,000 employees
    Consultant

    Yes agree with author, that the system is quite affordable and provide true value for money for business. The most users are aware of the interface as the system is used widely.

    Buyer's Guide
    Download our free Google Workspace Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
    Buyer's Guide
    Download our free Google Workspace Report and get advice and tips from experienced pros sharing their opinions.