Google Workspace Reviews

Our primary use case for this solution is collaboration but we also use it for email and the calendar. We deal with medium and large size companies. We're partners with G Suite and I'm an IT cloud manager. 

G Suite has saved the company a lot of time. There's no longer any need to download files, everything can be edited online. 

The valuable features of this solution include content co-editing, content collaboration, email searching, and calendar sharing. 

I would ideally like to see a common space in the product where all the tools are shared within the same facility, something similar to Microsoft Teams, where all solutions are provided in one site. That would be a major improvement and an additional feature that would improve the product. 

I've been using this solution for five years. 

The stability is good and it permits collaboration, but I think in the last couple of years it hasn't been as good as the Microsoft solution. 

This is a super scalable solution. When you grow, it grows with you. We have almost 3,000 users in our company. 

I've had good experience with technical support. 

We didn't previously use anything else. The migration to G Suite came from the move from on-premises to cloud, from Lotus Notes to G Suite.

The initial setup of this product is very straightforward. Deployment time depends on the number of users because the administration is different if you're implementing for a large company. We have implemented in our own company as well as for our customers. It took three months to have it perfectly fine-tuned for our company including the migration from Lotus Notes. We are integrators so we did it ourselves. We used four people to assist and they now deal with maintenance if it's required. We have IT engineers, two administrators and two other IT engineers and consultants.

I would recommend any company carry out a good profiling of the people who are going to be migrated to the solution, and to implement a good change management adoption in order to have everyone on board. If you do this you have satisfied users and they are the ones who are going to rely on the tool and get all the advantages the tool provides.

I would rate this solution a seven out of 10. 

Public Cloud

Google

It's an amazing business solution to manage enterprise data efficiently and with ultimate privacy. All of the accounts can be easily managed by the administrator to detect malfunctions within the enterprise. 

With the help of G Suite, every process within the business can be easily linked and communicated among the employees.

The security and privacy policies of G Suite make it efficient, and the organizational data is secure.

It takes a long time to import the data from G Suite into another platform.
Also, the overall price per user is too high.

More than five years.

I did not use a different solution before this.

The price per client within the business is too high.

- Gmail for business is extremely scalable and affordable. - The 'Groups' option works beautifully for having one email that is delivered to multiple users. - Integrates very easily into Outlook and mobile devices and having access to anytime, you have internet via their online option which is convenient.

- I sometimes am logged out randomly from my account and it's a pain to have to log in again. - I've had some issues with email messages loading too slowly, but it is typically resolved after a refresh.

We switched our company from an Intermedia Exchange server to Gmail for Business and I am extremely happy with the results. My team adopted it very quickly, as most of them have used Gmail for personal use. I would highly recommend it to all companies.

We primarily use the solution for email and Google Drive. We use Google Sheets as well occasionally. It's mainly those items. We don't really use Google Docs. It's largely Google Drive and Gmail.

The solution is rather easy to collaborate on. You can just upload files, even if it is an Excel file or a Word document. Once they are uploaded, you can collaborate easily. 

The solution offers very good email. It's a very good email provider.

The solution is very stable.

The scalability of the solution is very good.

The solution is very easy to use.

It's perfect for smaller organizations.

The initial setup is pretty easy.

I used Excel quite a bit. When you switch over to Google Suite, maybe due to the fact that it's a web platform, the shortcuts are not the easiest. I'm quite used to Excel shortcuts. Shortcuts on G Suite are not the best. 

In terms of Google Docs, if you upload a Word document up to Google Docs, it could mess up your formatting quite a bit.  

I've maybe been working with the solution for about three years or so. In my previous company, we were working with G Suite as well. I've used it across a few organizations at this point. 

The stability is very good overall. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

The scalability of the product is good. We haven't hit any limitations at all. If a company can scale it, it shouldn't be a problem.

I've never had to reach out to technical support. I've never come across a problem that would require me to raise a ticket. The solution works very well. I haven't had any technical issues and therefore have no experience with technical support.

I also use Microsoft Office. Sometimes when you upload Microsoft to Google, the formatting goes a little haywire. 

In terms of the initial setup, I don't know too much about the process. I didn't set it up personally. It was my company's support services that handled the implementation. It was also already up and running when I came in. They just asked me to set up my Gmail and I have access to all the other sorts of apps in G Suite. In that sense, it's straightforward.

Our internal team set up the solution. 

We are just users and customers.

I'd rate the solution at a seven out of ten.  If the solution had fewer formatting issues on Microsoft to Google uploads, and if I used Google Keep more, I might rate it higher.

If you don't use anything, it's always between this option and Office 365. For a smaller company, G Suite is easy to set up. I would assume it's quite straightforward. Microsoft might be better for a larger organization. In general, however, the whole setup is pretty easy to use.

Public Cloud

Widespread familiarity - most employees are familiar with the gmail interface and have used drive in some capacity. Drive facilitates great document collaboration and has revision and version tracking built in. Google Groups is a distribution list on steroids - allowing a converstaion history to be saved within the group and not just individual mailboxes so new teammates can have historical conversation context.

Integration with traditional e-mail clients (outlook) is not there. Huge learning curve and wasted time trying to make calendar sync seamless for end users. Google chat is nice for a quick IM, but not nearly as robust as a Lync or Skype (and thus many people use personal Skype accounts for business conversations, calls and screen shares).

The ease of using Gmail for business was the main reason we switched to the service from other web based email. Training a new employee on gmail is unquestionably easier than training someone on many traditional email services. The service is free for small businesses with under 10 people and very economical for every tier above that, that I've researched. There are also discounts for education, & non-profit organizations. Many other services, beyond just Gmail, come with various packages. Basic membership comes with the Calendar and Drive. You have access to video chat, while some other services charge $5/user per month.

Because it's all run by a single source, all of your services will be affected by google server outages. I have had more than a few outages here-or-there, which certainly affected my productivity, but these were resolved within an hour. The free service comes with 25GB of storage, which is a lot for some, but certainly designers who E-mail large files might use up the space quickly.

Overall, gmail is the best form of email out there. I've noticed that most new employees either have their own personal gmail account and need almost no training, or become converts and quickly sign up for their own Gmail account shortly after using the service at work.

We mainly use it as our email system.

When I compare with Office 365, G Suite has fewer features.

The collaboration in Office 365 is more advanced and more developed than G Suite.

We have been using the G Suite Basic Edition for between two and three years.

We have not had any limitations with G Suite. There are no issues with the stability of this product.

We have not needed help from technical support. G Suite is pretty much straightforward.

There is nothing to install. We just have to subscribe to it.

The implementation was very easy.

We have plans to migrate to Office 365. We want to keep everything on the same platform for office applications. Rather than purchase two licenses, we would like to purchase one.

I would say that Office 365 is better to use.

I would rate this solution an eight out of ten.

Public Cloud