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PeerSpot user
CEO at Shivaami Cloud Services Pvt. Ltd.
Real User
We can have Common Files shared among users​.

What is most valuable?

  • Gmail
  • Docs
  • Hangout
  • Calendar

How has it helped my organization?

  • Weekly meetings through Hangout across the branches
  • Common Files shared among users

What needs improvement?

It needs better Enterprise controls.

For how long have I used the solution?

We've used it for seven years.

Buyer's Guide
Google Workspace
October 2024
Learn what your peers think about Google Workspace. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.

What was my experience with deployment of the solution?

Mainly migration issues from IBM Notes.

What do I think about the stability of the solution?

There were no issues with the stability.

What do I think about the scalability of the solution?

We've had no issues scaling it.

How are customer service and support?

Customer Service:

It's good.

Technical Support:

It's good.

How was the initial setup?

It's very straightforward.

What about the implementation team?

We did it in-house.

What was our ROI?

It's justifiable.

What's my experience with pricing, setup cost, and licensing?

The price is attractive as India enjoys a special price.

Which other solutions did I evaluate?

There were no other options looked at.

What other advice do I have?

Go for it and use it effectively. Do take change management from Google.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a comms service provider with 1,001-5,000 employees
Real User
Has an easy setup and good technical support
Pros and Cons
  • "The solution's technical support is very good."
  • "The stability should be addressed."

What is our primary use case?

We use the solution for collaborative jobs, email, meetings, Google Drive and for storing information.

What needs improvement?

While, overall, I am satisfied with the solution, the stability could be improved, such as the issue of Google meetings being disparate from those on Zoom platforms. 

For how long have I used the solution?

We have been using G Suite Enterprise for two years. 

What do I think about the stability of the solution?

The stability should be addressed. 

What do I think about the scalability of the solution?

Since I am using the cloud, I am not in a position to comment on the solution's scalability. 

How are customer service and technical support?

The solution's technical support is very good.

How was the initial setup?

The initial setup of G Suite Enterprise is easy.

While I cannot recall exactly how long the full deployment took us, I believe we are talking about two or three months. During this period we needed to migrate from Microsoft to Google, after which we had some work to tend to. 

What other advice do I have?

There are around 4,000 people using the solution in our organization.

My advice to others is to not give up, since the starter form changed and they'll be off work.

I rate G Suite Enterprise as a nine out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Google Workspace
October 2024
Learn what your peers think about Google Workspace. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
it_user1140666 - PeerSpot reviewer
Lead Consultant at a computer software company with 1,001-5,000 employees
Consultant
Stable and reliable with a very useful Hangouts feature
Pros and Cons
  • "The Hangouts feature is the most valuable aspect of the solution for us."
  • "The user interface, especially on Google Drive, could be better."

What is most valuable?

The Hangouts feature is the most valuable aspect of the solution for us.

What needs improvement?

The Google Slides should be able to be available in a "read-only" format, even if they are downloaded. Currently, when you share a slide, it can be edited or even downloaded and edited. We'd prefer it if there was a way to protect them from being tampered with.

The user interface, especially on Google Drive, could be better.

For how long have I used the solution?

I've been using the solution for three years.

What do I think about the stability of the solution?

The stability of the solution is perfect. It's very reliable.

What other advice do I have?

The solution is on Google's public cloud. Currently, the solution is serving its purpose and I don't know if there are any enhancements needed.

I'd rate it nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a tech services company with 11-50 employees
Real User
Has easy ways to share information and documents and have online meetings
Pros and Cons
  • "The features we use quite a lot are the mail and Google Drive. We can store documents and share documents between both employees here, locally in Sweden, and we have an office in the US as well. It's a very easy way to share information and documents, and have online meetings and stuff with Google Meet. We use it quite a lot."
  • "In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have."

What is most valuable?

The features we use quite a lot are the mail and Google Drive. We can store documents and share documents between both employees here, locally in Sweden, and we have an office in the US as well. It's a very easy way to share information and documents, and have online meetings and stuff with Google Meet. We use it quite a lot.

For how long have I used the solution?

We have been using this solution for five years. 

What do I think about the stability of the solution?

It has been very stable, actually. I can't remember if we had anything that I actually can blame Google for. It's more our internet connection, we need to have it working for this work of course but no, it has been stable.

What do I think about the scalability of the solution?

We just have around a hundred users. At that scale, it works fine. We haven't had any real problems with scaling. For our size company, it seems to be working well.

We have a couple of IT people here that manage it, but it's just a few hours. It doesn't really take much, it doesn't have many users. Fairly little maintenance is needed.

How are customer service and technical support?

Support is actually not direct. You can search online for information from Google. We have been able to solve things that way, just finding information online. 

How was the initial setup?

The initial setup was straightforward because it's totally web-based. We managed it via the web browser and we don't need any special installation of software stuff locally. It was quite easy to set up and start with.

We deployed it around five years ago, but it took a few days to get the basics. It was fairly straightforward. It took a couple of days and I think we had most of it up. We started using it and then we learn as we go with new features and stuff, but the whole thing was fairly straightforward.

What other advice do I have?

There's always room for improvement but it works fairly well for what we need. The conference systems can always be improved of course, but it works quite well for most of the functions we use. Obviously, it's not perfect. Everything can always be better of course, but we are quite satisfied with it.

There is a cost per user, per month. It depends on how many users they have in the system. It's a decent cost anyway. It feels quite okay for what we get for it.

It's simple and easy to get working and started. You don't really need to locally install stuff, you have the browser and that's it. It's easy to set up and it's fairly flexible. There are a lot of apps in it like Meet or collaboration tools. It works well and we have been using it daily. It seems to be a robust and working system. We are quite happy with it. I would recommend it. 

I would rate it an eight out of ten. We haven't had any main problems with it. It's more like it could be hard sometimes to find your way through all the settings and using things like that. It's a flexible system, in general it's hassle-free.

In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Infrastructure Expert at Independent Consultant
Real User
La creación de portales usando sites es muy bueno.
Pros and Cons
  • "I use Keep to assign tasks to a team of programmers, which is very easy."

    Hola lectores
    Mi última experiencia con G Suite fue crear una página web para ofrecer varios servicios tecnológicos utilizando una nueva versión de Google Sites. Las nuevas funciones para insertar páginas, carrusel de imágenes y carpetas de Drive Manager, realmente, para hacer sitios, son muy, muy cómodas. Y más, el diseño, colores, navegación, edición de texto, facilidad, seguridad y otras razones.
    Uno de nuestros servicios es sobre control y gestión de normas ISO; agrupado en páginas, donde puede leer y revisar algunos casos sobre ISO 9001, 14001, 27001 y 45001.
    Aquí, el enlace para acceder a nuestro portal, y revisar lo expuesto.

    www.soluclouderp.com

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Fredy Aliaga - PeerSpot reviewer
    Fredy AliagaInfrastructure Expert at Independent Consultant
    Real User

    Hi, in this opportunity, i´ll speak about Google Sites, new version.

    I have very experience using sites old version, but it required more technical expertise.

    New version, has many functions:
    - Copy entire web site, importing pages and all characteristics.
    - Copy pages.
    - Insert several files in page.
    - Easy aligment for show several files in one same box.
    - Easy web site publication
    - Show PDF files, without insert API.
    - Indicate initial pestaña to show from a sheet file
    - Has a modern look frontend.

    I use it, in intranets, for virtual courses and ISO management.

    Is an good tool, for create web sites, portals, intranet, e-learning environment, and more.

    Best regards.
    Fredy

    PeerSpot user
    content writing manager at Self-employed
    Real User
    Awesome collaboration features, but the performance speed could be improved when the internet connection is slow
    Pros and Cons
    • "A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online."
    • "Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online."
    • "The performance speed could be improved when the internet connection is slow."

    What is our primary use case?

    Awesome collaboration features. Great group meetings, sharing, and using an integrated environment with office tools.

    How has it helped my organization?

    All-in-one package for our business needs. A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online.

    What is most valuable?

    Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online.

    What needs improvement?

    I need more integration features in both Google Apps for Business and Skype for Business. There are certain office productivity features which need to be integrated in them. Also, if possible, some more useful features could be added, and the performance speed could be improved when the internet connection is slow.

    For how long have I used the solution?

    Less than one year.

    What's my experience with pricing, setup cost, and licensing?

    We receive value for the price that we pay. 

    What other advice do I have?

    A great innovation from one of the best tech leaders in the industry.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Infrastructure Expert at Independent Consultant
    Real User
    It helps us to design and development our company intranet.

    Valuable Features:

    • Standard and custom design pages
    • Easy maintenance
    • APIs
    • Videos
    • Other Google services

    Improvements to My Organization:

    It helps us to design and development our company intranet.

    It also allows us to manage technical activities and to develop e-learning applications.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    PeerSpot user
    Software Tester at a tech consulting company with 11-50 employees
    Real User
    It does the job, and it looks nice on a smartphone.

    Google Apps for Business is actually pretty useful. It opens doors to new possibilities and allows you to make immediate decisions related to the needs of your business apps. I have been using Google for a while, and only lately have I begun learning more on how to integrate what I already am working on with the features of Google Drive, Google Public Data Explorer and Google Analytics. 

    I used it with mobile in 2013 for a few months, and it was really quick to set up. I just had to spend about a month learning the new features and then decided that perhaps I would be better off starting out with the three other apps mentioned above. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user4401 - PeerSpot reviewer
    it_user4401Developer at a transportation company with 1,001-5,000 employees
    Vendor

    Do you know if I can access my Google Apps account from another program? Thank you.

    Buyer's Guide
    Download our free Google Workspace Report and get advice and tips from experienced pros sharing their opinions.
    Updated: October 2024
    Buyer's Guide
    Download our free Google Workspace Report and get advice and tips from experienced pros sharing their opinions.