Google Workspace Reviews

I'm the company technical director and we are customers of G Suite.

I like G Suite, it's more open than Microsoft and easy to use. 

The solution doesn't work so well if we put a lot of data on it. I would also like to see G Suite catch up with the Microsoft Excel functionality, it would be useful for us. 

The solution is stable. 

Scalability could be improved, we sometimes have issues when there is a lot of data. We have around 50 G Suite users in the company. 

The initial setup is easy and straightforward. 

I recommend this solution and rate it eight out of 10. 

Public Cloud

We mainly use it as our email system.

When I compare with Office 365, G Suite has fewer features.

The collaboration in Office 365 is more advanced and more developed than G Suite.

We have been using the G Suite Basic Edition for between two and three years.

We have not had any limitations with G Suite. There are no issues with the stability of this product.

We have not needed help from technical support. G Suite is pretty much straightforward.

There is nothing to install. We just have to subscribe to it.

The implementation was very easy.

We have plans to migrate to Office 365. We want to keep everything on the same platform for office applications. Rather than purchase two licenses, we would like to purchase one.

I would say that Office 365 is better to use.

I would rate this solution an eight out of ten.

Public Cloud

The features we use quite a lot are the mail and Google Drive. We can store documents and share documents between both employees here, locally in Sweden, and we have an office in the US as well. It's a very easy way to share information and documents, and have online meetings and stuff with Google Meet. We use it quite a lot.

We have been using this solution for five years. 

It has been very stable, actually. I can't remember if we had anything that I actually can blame Google for. It's more our internet connection, we need to have it working for this work of course but no, it has been stable.

We just have around a hundred users. At that scale, it works fine. We haven't had any real problems with scaling. For our size company, it seems to be working well.

We have a couple of IT people here that manage it, but it's just a few hours. It doesn't really take much, it doesn't have many users. Fairly little maintenance is needed.

Support is actually not direct. You can search online for information from Google. We have been able to solve things that way, just finding information online. 

The initial setup was straightforward because it's totally web-based. We managed it via the web browser and we don't need any special installation of software stuff locally. It was quite easy to set up and start with.

We deployed it around five years ago, but it took a few days to get the basics. It was fairly straightforward. It took a couple of days and I think we had most of it up. We started using it and then we learn as we go with new features and stuff, but the whole thing was fairly straightforward.

There's always room for improvement but it works fairly well for what we need. The conference systems can always be improved of course, but it works quite well for most of the functions we use. Obviously, it's not perfect. Everything can always be better of course, but we are quite satisfied with it.

There is a cost per user, per month. It depends on how many users they have in the system. It's a decent cost anyway. It feels quite okay for what we get for it.

It's simple and easy to get working and started. You don't really need to locally install stuff, you have the browser and that's it. It's easy to set up and it's fairly flexible. There are a lot of apps in it like Meet or collaboration tools. It works well and we have been using it daily. It seems to be a robust and working system. We are quite happy with it. I would recommend it. 

I would rate it an eight out of ten. We haven't had any main problems with it. It's more like it could be hard sometimes to find your way through all the settings and using things like that. It's a flexible system, in general it's hassle-free.

In the next release, I would like to see more encryption of documents, mail, and things like that. There should be a better way to encrypt mail and documents that are pushed through this system. That would be some improvement or additional features that could be good to have.

Public Cloud

Google

Awesome collaboration features. Great group meetings, sharing, and using an integrated environment with office tools.

All-in-one package for our business needs. A complete integrated environment for our business. I get Google docs, Gmail, online space, and calendar where I can easily perform all documentation, storage, and communications online.

Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online.

I need more integration features in both Google Apps for Business and Skype for Business. There are certain office productivity features which need to be integrated in them. Also, if possible, some more useful features could be added, and the performance speed could be improved when the internet connection is slow.

Less than one year.

We receive value for the price that we pay. 

A great innovation from one of the best tech leaders in the industry.

Great for collaboration. Google spreadsheets can pull data directly from a big data database, enabling sharing across an enterprise.

Fairly frequent performance problems.

The Hangouts feature is the most valuable aspect of the solution for us.

The Google Slides should be able to be available in a "read-only" format, even if they are downloaded. Currently, when you share a slide, it can be edited or even downloaded and edited. We'd prefer it if there was a way to protect them from being tampered with.

The user interface, especially on Google Drive, could be better.

I've been using the solution for three years.

The stability of the solution is perfect. It's very reliable.

The solution is on Google's public cloud. Currently, the solution is serving its purpose and I don't know if there are any enhancements needed.

I'd rate it nine out of ten.

• Gmail
• Docs
• Hangout
• Calendar

• Weekly meetings through Hangout across the branches
• Common Files shared among users

It needs better Enterprise controls.

We've used it for seven years.

Mainly migration issues from IBM Notes.

There were no issues with the stability.

We've had no issues scaling it.

Customer Service:

It's good.

Technical Support:

It's good.

It's very straightforward.

We did it in-house.

It's justifiable.

The price is attractive as India enjoys a special price.

There were no other options looked at.

Go for it and use it effectively. Do take change management from Google.

It's great that we can support all types of docs and we don't have to install any application and need to store anything on a laptop or local machine. It helps us save physical space on devices. 

The solution is very stable. 

It's a very easy-to-use solution and is very intuitive. 

Technical support has been great.

I have found that certain applications, such as G Suite Sheets, are hard to use. They aren't very intuitive. The layout isn't great.

Sometimes, I would like to be able to use the solution offline, and I can't do so. It would be ideal if there was some sort of offline mode available.

I've been using the solution for just under a year or so. It hasn't been too long. 

The solution is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

I'm not sure how scalable the solution is. I haven't tested its ability to scale personally.

We have about 2,000 people in our organization using the product. 

Support has been great. We even have local support, and it makes it easy to communicate. We have been satisfied with their level of service. 

Before Google, we used Microsoft and its suite of applications, including Microsoft email. 

There is no need to install anything; it is all on the cloud. 

The solution is pretty inexpensive. Our company pays for licensing that is per user. 

We are using the latest version of the solution right now. 

I'd rate the solution at a seven out of ten.

I'd recommend it to companies looking for an easy-to-use solution that is relatively cheap.