Google Workspace Reviews, Competitors and Pricing

Director of IT at a tech services company with 51-200 employees

Feb 4, 2013

Widespread familiarity - most employees are familiar with...

What is most valuable?

Widespread familiarity - most employees are familiar with the gmail interface and have used drive in some capacity. Drive facilitates great document collaboration and has revision and version tracking built in. Google Groups is a distribution list on steroids - allowing a converstaion history to be saved within the group and not just individual mailboxes so new teammates can have historical conversation context.

What needs improvement?

Integration with traditional e-mail clients (outlook) is not there. Huge learning curve and wasted time trying to make calendar sync seamless for end users. Google chat is nice for a quick IM, but not nearly as robust as a Lync or Skype (and thus many people use personal Skype accounts for business conversations, calls and screen shares).

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user4401Developer at a transportation company with 1,001-5,000 employees

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Mar 16, 2013

The most important advantage of Google Apps for business is that data is safe because of some additional security features. I also like that data has always back-ups on Google servers while I work.

reviewer1321104

Head of Pre-Sales at a tech services company with 51-200 employees

Apr 22, 2021

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Good anti-spam engine for emails, easy to implement, and useful for many things

Pros and Cons

"When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this."

"In Google Meet, there is no feature for recording a meeting. It should have a feature for recording."

What is our primary use case?

We are using it for online calendar and meetings. It can also be used for email, notes, cloud storage, and Google Drive.

What is most valuable?

When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this.

What needs improvement?

In Google Meet, there is no feature for recording a meeting. It should have a feature for recording.

For how long have I used the solution?

I have been using this solution for more than three years.

What do I think about the scalability of the solution?

We have somewhere around 75 users. Its usage will increase to a maximum of 100 users.

How are customer service and technical support?

Their technical support is fine. For most of the things, we don't need support, but whenever required, we can get support.

How was the initial setup?

Being a cloud solution, no big effort is required for its implementation. It is easy to implement this solution.

What's my experience with pricing, setup cost, and licensing?

We normally purchase the license on a yearly basis.

What other advice do I have?

I would recommend this solution. I would rate G Suite Enterprise a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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it_user363441

Deployment Engineer at a tech services company with 1,001-5,000 employees

Dec 30, 2015

Excellent for Small Business, flexible, powerful, value for money.

Pros:
Work on any device, with same functionality and view. True real-time collaboration. Integrated domain. Perfect for Small Business. Excellent value for money. Deployment simple and straightforward. Support is good, plenty of good forums, KBs, how to videos also.

Cons:
Requires internet connection. Functionality little limited, compared to offline standard competitor apps, but this is getting better.

I considered Office 365, including using trial, but it lacks the flexibility and still requires purchase of local licences. Not as scalable, due to need to change from base plan to whole different plan but without migration path. GApps is totally scalable and flexible.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

it_user6579Engineer at a tech services company with 1,001-5,000 employees

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Jul 6, 2013

Good Article, provides valuable knowledge. I agree with Author on certain areas that the apps developed through this platform are platform independent i.e works on various platforms the way its developed. Need good technical knowledge to develop the apps through this platform.