We primarily use the solution for the various software on the platform. We also use it for sales administration.
Solutions / IT / AI Manager at a tech services company with 11-50 employees
Scalable with an easy initial setup and great stability
Pros and Cons
- "The product can scale easily."
- "The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged."
What is our primary use case?
What is most valuable?
The most valuable aspect of the solution is its ability to offer sales administrative support.
The initial setup is very easy.
The stability has always been very good.
The product can scale easily.
What needs improvement?
The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged.
There should be something done about inter-productivity between cloud platforms. It is so difficult to connect two different platforms with these tools as there is not any inter-productivity or inter-operability.
For how long have I used the solution?
We started with the free version of the solution and have since moved to the enterprise option. We've used the solution for about three years at this time.
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Google Workspace
October 2024
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What do I think about the stability of the solution?
The product is very stable. It doesn't crash or freeze. There are no bugs or glitches. It's reliable.
What do I think about the scalability of the solution?
The solution is quite scalable. A company could easily expand it out to fit whatever needs they have.
Currently, our organization has about 50 users. We do plan to continue to use the solution.
How are customer service and support?
I can't really speak to the helpfulness or responsiveness of technical support. We don't really use it that much.
Which solution did I use previously and why did I switch?
We didn't really use any other solution previously. We might have just used other Google offerings. We were only four people, and we originally a small team.
How was the initial setup?
The initial setup is not complex. It's very straightforward. It's easy. A company wouldn't have any issues with the prospect of setting it up internally.
The deployment only took 15 days. It was quite quick. We really appreciated it didn't take too long.
I can't directly speak to how many people were involved internally in the deployment and maintenance aspects of the product.
What about the implementation team?
We did not use a reseller, integrator, or consultant's services during the initial setup. We were able to handle it ourselves internally. We had our own team in place.
What's my experience with pricing, setup cost, and licensing?
The cost structure should be adjusted to make it more clear and explain better to users how they are being charged and why.
We started with the free version and have since moved to the enterprise offering.
I don't have information regarding the exact costs for our company.
Which other solutions did I evaluate?
We did not evaluate other options before choosing this product.
What other advice do I have?
We're just customers and end-users.
I would recommend the solution. We've been mostly quite happy with it overall.
In general, I would rate the solution at a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Google
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Architect at a tech company with 1,001-5,000 employees
Google apps for business provides a complete suite...
Google apps for business provides a complete suite of services for business email, messaging and collaboration. Kudos.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Google Workspace
October 2024
Learn what your peers think about Google Workspace. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Head of Pre-Sales at a tech services company with 51-200 employees
Good anti-spam engine for emails, easy to implement, and useful for many things
Pros and Cons
- "When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this."
- "In Google Meet, there is no feature for recording a meeting. It should have a feature for recording."
What is our primary use case?
We are using it for online calendar and meetings. It can also be used for email, notes, cloud storage, and Google Drive.
What is most valuable?
When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this.
What needs improvement?
In Google Meet, there is no feature for recording a meeting. It should have a feature for recording.
For how long have I used the solution?
I have been using this solution for more than three years.
What do I think about the scalability of the solution?
We have somewhere around 75 users. Its usage will increase to a maximum of 100 users.
How are customer service and technical support?
Their technical support is fine. For most of the things, we don't need support, but whenever required, we can get support.
How was the initial setup?
Being a cloud solution, no big effort is required for its implementation. It is easy to implement this solution.
What's my experience with pricing, setup cost, and licensing?
We normally purchase the license on a yearly basis.
What other advice do I have?
I would recommend this solution. I would rate G Suite Enterprise a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Partner at a tech company with 51-200 employees
IMAP works very well -- Gmail service is dependable and inexpensive.
Valuable Features:
IMAP works very well from all environments.
Service is dependable and inexpensive
Room for Improvement:
Gmail interface should be advertisement free. Web interface should also be enhanced to be more user-friendly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: October 2024
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