Oracle HCM Cloud Reviews

Name: Oracle HCM Cloud
Brand: Oracle
Rating: 3.9 (72 reviews)

Vendor: Oracle

3.9 out of 5

72 reviews
93% willing to recommend

1,905 followers

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What is Oracle HCM Cloud?

Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

Get the Oracle HCM Cloud Buyer's Guide and find out what your peers are saying about Oracle HCM Cloud, Workday, SAP SuccessFactors and more!

Oracle HCM Cloud is the #2 ranked solution in top Benefits Administration solutions, #2 ranked solution in top HR Analytics Software solutions, #3 ranked solution in top Talent Acquisition solutions, #4 ranked solution in top Talent Management solutions, and #4 ranked solution in top Cloud HCM solutions. PeerSpot users give Oracle HCM Cloud an average rating of 7.8 out of 10. Based on the analysis of the 72 most recent Oracle HCM Cloud reviews, the overall sentiment is positive, with a sentiment score of 6.8. Oracle HCM Cloud is most commonly compared to Workday: Oracle HCM Cloud vs Workday. Oracle HCM Cloud is popular among the midsize enterprise segment, accounting for 58% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 54% of all views.

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Featured reviews

OswinSteve

Lead Digital HR Transformation, Product Owner at Chubb

Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do. For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero. An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul. So, to summarize, it needs to be more user-friendly and present key information on the login screen. In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones. Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need. There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.

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Sai Kri

Assistant Manager Business Applications at NMC Healthcare

Integration tools are available with Oracle HCM Cloud. Different methods based on security measures, company requirements, and infrastructure can be used to integrate the tool without many challenges. I would recommend the solution to other users. Compared to other products in the market, Oracle HCM Cloud is worth considering for its cost, support, upgrades, UI, and security. Oracle is upgrading its products based on AI. They have implemented a couple of features for the chatbots and the recruitment modules. Oracle plans to involve more AI in its modules and features soon. Overall, I rate the solution a nine out of ten.

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PawanNanwani

Consultant at Infosys

Our use case involves working with a client in a law-based firm in India. I am currently implementing Oracle HCM Cloud for compensation and talent management for them. The process includes requirement gathering, designing solutions, creating design documents, conducting CRP sessions, key user…

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Oracle HCM Cloud mindshare

Product category:

As of January 2025, the mindshare of Oracle HCM Cloud in the Cloud HCM category stands at 9.7%, down from 11.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud HCM

PeerAnalyst reports

Type	Title	Date
Category	Cloud HCM	Jan 4, 2025	Download
Product	Reviews, tips, and advice from real users	Jan 4, 2025	Download
Comparison	Oracle HCM Cloud vs SAP SuccessFactors	Jan 4, 2025	Download
Comparison	Oracle HCM Cloud vs Workday	Jan 4, 2025	Download
Comparison	Oracle HCM Cloud vs SAP HCM	Jan 4, 2025	Download

Title	Rating	Mindshare	Recommending
Workday	4.1	18.5%	91%	55 interviews Add to research
SAP SuccessFactors	3.9	23.4%	85%	93 interviews Add to research

Valuable Features

Oracle HCM Cloud provides a modern, user-friendly interface, significant customization options, frequent updates, payroll efficiency, and robust talent management. Its integration with BI tools enhances analytical capabilities, while mobile and self-service functionalities boost accessibility and productivity. Users appreciate the platform's centralized data management, seamless HR process consolidation, real-time reporting, and secure access. It offers a comprehensive range of features, like payroll, recruiting, and core HR modules, which are pivotal for efficient HR management and employee engagement.

"I would recommend Oracle HCM Cloud to others."
"Absence management, self-release, self-service, and raising help desk issues are particularly valuable."
"It is simple to use and can streamline processes because it does not require further development."

Room for Improvement

Mobile capabilities and user interface require enhancements. Integration with Oracle E-Business Suite and the cloud's backend simplicity need work. Payroll features and total cost of ownership could improve. Recruiting and time management modules face challenges. There's demand for more integration, better support, and user-friendly customization that aligns with diverse organizational needs. Performance issues and a cumbersome interface affect user satisfaction, and legal local legislation integration could be more efficient.

"Legal local legislation integration could improve."
"Legal local legislation integration could improve."
"Oracle HCM Cloud could improve in its integration with access control devices."

ROI

Companies highlight Oracle HCM Cloud's integration with other applications and its impact on easing operations, leading to increased efficiency and time savings per manager. While ROI metrics vary, many report satisfaction and automation benefits. Some emphasize the need for initial investments for better returns. Users in Turkey see specific ROI within set periods. Employee satisfaction rises due to its functionalities. Long-term data control and international scalability are seen as crucial for maximizing business results.

Pricing

Enterprise users find Oracle HCM Cloud's pricing competitive but can be expensive, especially for small and medium-sized companies. Costs vary depending on customization, user number, and what is negotiated. Discounts are often available during purchases, particularly at Oracle's year-end. Subscription includes support, upgrades, and maintenance, but integration and implementation may incur additional expenses. Evaluating required modules before purchase can help manage overall costs.

"I am not normally involved in the product's pricing since it normally involves the packages that a user chooses. Pricing differs based on a case-to-case scenario and client-to-client basis."
"The solution is quite expensive for small and medium-sized companies."
"I haven't personally dealt with the cost details, but based on client feedback, Oracle HCM Cloud is considered expensive due to additional support costs on top of licensing fees."

Popular Use Cases

Oracle HCM Cloud is primarily used for global HR systems, including talent acquisition, performance, and payroll management. It supports human capital management, employee and manager self-service, recruitment, learning, goal setting, and expanded HR functionalities like absence and workforce deployment. Organizations leverage it for streamlining HR processes, integrating with payroll systems, and managing employee lifecycles, from onboarding to termination, covering diverse industries and international operations.

Service and Support

Oracle HCM Cloud's customer service is rated positively, offering quick responses and access to development teams, though they sometimes rely heavily on system-based communication. Technical support varies, often described as responsive but sometimes slow and dependent on the specific support staff. Escalations often resolve issues, but inconsistency in support quality and understanding of user needs is noted. Users find the support channels comprehensive but suggest improvements in response times and user-centric assistance.

Deployment

Oracle HCM Cloud's initial setup experiences vary. Some found it straightforward and user-friendly, crediting its cloud-based nature, while others noted the complexity due to integration needs and customization. Several highlighted the importance of having knowledgeable consultants. The setup process speed varies, typically more involved when numerous modules or countries are included. Many appreciated its standardization and step-by-step guidance, although some reported challenges with specific features like Time and Labor.

Scalability

Oracle HCM Cloud exhibits excellent scalability, accommodating organizations ranging from small to large with diverse user numbers. It is highly adaptable, easily managing increased user demands and business growth. Clients can expand usage without starting anew. High user satisfaction is noted, with ratings often reaching eight or nine out of ten. It allows seamless scalability through a cloud-centric model, and many organizations have successfully scaled with thousands of users without issues.

Stability

Oracle HCM Cloud demonstrates robust stability, with many expressing positive experiences. Some mention minor glitches and past instability, but acknowledge significant improvements in recent years. The majority note its reliable performance, though certain issues such as network connectivity and user interface confusion arise occasionally. Generally, Oracle HCM Cloud achieves high stability ratings, often attributed to Oracle's management and updates, despite some evolving challenges, especially during new function introductions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Oracle HCM Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

54%

Computer Software Company

Financial Services Firm

Manufacturing Company

Government

Healthcare Company

Retailer

University

Comms Service Provider

Insurance Company

Energy/Utilities Company

Construction Company

Legal Firm

Non Profit

Real Estate/Law Firm

Media Company

Wholesaler/Distributor

Hospitality Company

Logistics Company

Recruiting/Hr Firm

Transportation Company

Compare Oracle HCM Cloud with alternative products

Learn more about Oracle HCM Cloud

Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

Top 10 Reason Why Customers Choose Oracle Cloud HCM:

Tailored User Experience

Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

Adaptable and Extensible

HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

Complete HCM Cloud Solution

Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

Complete Enterprise Solution

One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

Improved Business Value

Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

Dedication to Innovation

Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

Data Security and Privacy

Oracle has a strong security culture and is trusted by

organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

Vibrant HR Community

Oracle Cloud Customer Connect is a vibrant online

community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

Customer Success

Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

Global Capabilities

Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

Oracle HCM Cloud was previously known as Oracle Human Capital Management Cloud.

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Oracle HCM Cloud customers

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply

Rivka Alexander

Content Specialist at PeerSpot

Cloud HCM - Tech Leaders

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