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ADP Workforce Now vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
7th
Ranking in Talent Management
15th
Ranking in Cloud HCM
11th
Ranking in HR Analytics Software
5th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
4th
Ranking in Talent Management
4th
Ranking in Cloud HCM
4th
Ranking in HR Analytics Software
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Talent Acquisition (3rd)
 

Mindshare comparison

As of June 2026, in the Cloud HCM category, the mindshare of ADP Workforce Now is 2.2%, up from 1.4% compared to the previous year. The mindshare of Oracle HCM Cloud is 4.5%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud4.5%
ADP Workforce Now2.2%
Other93.3%
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is hard to go wrong with choosing ADP as a solution for nearly any company."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"It is a scalable solution."
"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"The product allows for accurate, consistent payrolls."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The feature I find most valuable in Oracle HCM Cloud is 'Journeys'. This feature is widely used across clients for onboarding, offboarding, and other automated tasks without manual intervention."
"The newer Redwood team is more client-focused and this is very valuable."
"Oracle HCM Cloud is a stable solution."
"Oracle HCM offers many features at a low price."
"It is simple to use and can streamline processes because it does not require further development."
"The ability to update your information online from any device is invaluable Performing performance reviews online Removing the need to use paper Giving the data to produce the analytics These weren't possible before we had this system."
"We have not had any issues with the stability of this solution."
"The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules."
 

Cons

"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"Its benefits portal could be user-friendly."
"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"Support leaves a lot to be desired."
"The complexity is the key challenge with a tool like ADP ."
"The report functionality is not as good as competitive products."
"The workflow is a bit weak."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"As the product is cloud based, it is a heavily standardized system. There is little or no option to customize business processes, features, or integrate the few exceptional business processes to work with the existing product."
"Despite having an SLA contract, the technical support is still terrible."
"The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration."
"The performance and reaction time can be improved."
"I would like to see more flexibility in integration interfaces for different functions."
"Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times."
"The cost of Oracle HCM Cloud is high, it could be reduced."
"In the next release, I would like to see a new recruitments module. I would like to see the preboarding so that it sends out integrations through personal email. That would be very useful."
 

Pricing and Cost Advice

"The solution is expensive."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"It is expensive."
"I give the pricing a seven out of ten."
"The solution is expensive and everyone complains about the price."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution’s pricing is high."
"According to the Turkish market, the pricing is a little bit expensive."
"There is a license required for the use of this solution and we are on an annual license."
"The data traffic cost is expensive. The solution can scale up beyond my imagination, but the cost can rise up easily."
"I rate the product's pricing a seven out of ten."
"The is a license needed to use the solution. The license can be paid in different increments, such as quarterly."
"I don't know how much it costs, but I know that everything is included. We don't pay anything extra apart from the licensing fee."
"On average, it's not a cheap solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
5%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

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What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
What needs improvement with Oracle HCM Cloud?
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent man...
 

Also Known As

No data available
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about ADP Workforce Now vs. Oracle HCM Cloud and other solutions. Updated: May 2026.
900,051 professionals have used our research since 2012.