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ADP Workforce Now vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
7th
Ranking in Talent Management
17th
Ranking in Cloud HCM
11th
Ranking in HR Analytics Software
5th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
2nd
Ranking in Talent Management
4th
Ranking in Cloud HCM
4th
Ranking in HR Analytics Software
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Talent Acquisition (3rd)
 

Mindshare comparison

As of March 2026, in the Cloud HCM category, the mindshare of ADP Workforce Now is 2.1%, up from 1.1% compared to the previous year. The mindshare of Oracle HCM Cloud is 5.5%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud5.5%
ADP Workforce Now2.1%
Other92.4%
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"It is a scalable solution."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The most valuable feature to me is performance management because we just started using that."
"Payroll: It is very easy and user-friendly."
"For small to mid-sized companies, Workforce Now is one of the better products on the market, clean with an easy interface that is simple to maneuver around, stable, and will continue to improve into the future."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The most valuable features are the reporting and benefits piece."
"I find Oracle HCM Cloud very useful for gathering data or information, with its best benefit being data integration."
"HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."
"It is designed in such way that end users can do their jobs without knowing much technical details."
"HCM Cloud's most valuable feature is its ease of use - it's interlinked, so you can drill down into information."
"Oracle HCM Cloud is easier to use than Oracle ETS. Everything is included on one page, and we no longer need to do workarounds. For example, creating elements, eligibility profiles, and formulas is much easier."
"In terms of ERP, it's a good product; it's convenient."
"It has completely changed the way we work, because it automated the majority of our HR processes."
"It is very user-friendly, and most of the UI is very intuitive so you don't need to follow a course to use it, with one single UI regardless of your roles so you don't have to log into separate applications depending on whether you're HR or just a normal employee."
 

Cons

"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"The ease of developing and creating reports could definitely use some improvement."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"The complexity is the key challenge with a tool like ADP ."
"Its benefits portal could be user-friendly."
"Support leaves a lot to be desired."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"The solution's approvals hierarchy or employee hierarchy needs some improvement and more flexibility."
"There needs to be familiarity mixed in with novelty."
"I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools."
"It could be more user-friendly."
"The product needs to keep improving the integration tools and the tools to load the data - that whole mechanism - in order to allow for flexibility in the configuration."
"The performance and reaction time can be improved."
"In regards to the technical support team, sometimes they are busy and sometimes from the company point of view, you need to track someone specific instead of direct support."
"Integration. We still have Oracle E-Business Suite in other business areas, so integration of HCM Cloud into it would be an improvement."
 

Pricing and Cost Advice

"It is expensive."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"The solution is expensive."
"I give the pricing a seven out of ten."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution is expensive and everyone complains about the price."
"The product could be more affordable."
"The cost of Oracle HCM Cloud is high, it could be reduced. There is an annual subscription and it is user-based."
"Pricing is largely determined by what is agreed upon."
"The price of Oracle HCM Cloud could improve. However, everyone would like the price of a solution they are using to be less expensive."
"The solution is expensive."
"The is a license needed to use the solution. The license can be paid in different increments, such as quarterly."
"It has a licensing cost. It has a cloud-based subscription, which is quite cheap."
"Oracle HCM Cloud is pricey, but price-wise, it's now more competitive than in the past year. Here in Central Europe, people also look at the pricing, but Central Europe falls under the UAE and Abu Dhabi in terms of headquarters, management, and strategy, but those states don't care too much about the pricing. Pricing is a significant factor in choosing a solution. In the past, Oracle HCM Cloud was compared to the SAP solution, the largest competitor and up to thirty percent higher in price. Now, Oracle HCM Cloud has a price increase of five to ten percent, which could be pricier than SAP now, but it's a more competitive product nowadays and comparable to SAP."
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Top Industries

By visitors reading reviews
Construction Company
8%
Manufacturing Company
8%
Financial Services Firm
7%
Healthcare Company
6%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What advice do you have for others considering ADP Workforce Now?
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
 

Also Known As

No data available
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about ADP Workforce Now vs. Oracle HCM Cloud and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.