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ADP Workforce Now vs Oracle HCM Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
10th
Ranking in Talent Management
24th
Ranking in Cloud HCM
16th
Ranking in HR Analytics Software
5th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
3rd
Ranking in Talent Management
3rd
Ranking in Cloud HCM
4th
Ranking in HR Analytics Software
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Talent Acquisition (3rd)
 

Mindshare comparison

As of September 2026, in the Cloud HCM category, the mindshare of ADP Workforce Now is 2.2%, up from 1.5% compared to the previous year. The mindshare of Oracle HCM Cloud is 4.6%, down from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud4.6%
ADP Workforce Now2.2%
Other93.2%
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For small to mid-sized companies, Workforce Now is one of the better products on the market, clean with an easy interface that is simple to maneuver around, stable, and will continue to improve into the future."
"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"The most valuable features are the reporting and benefits piece."
"The most valuable feature to me is performance management because we just started using that."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"Payroll: It is very easy and user-friendly."
"It is a scalable solution."
"This solution is valuable because it's robust and very dependable."
"Our overall evaluation of Oracle HCM Cloud as a general ledger tool is mixed. It is a comprehensive and versatile piece of software."
"It has simplified the management of users and roles into a single UI and is a great advance for implementers and system administrators alike."
"It's highly stable because the system is totally managed by Oracle, Oracle provides 99.9% availability for the system uptime."
"Oracle HCM offers many features at a low price."
"The UI has helped us decrease the cost of training our users to use different aspects of the system, as it is very modern and has aspects that the users are familiar with from other sites, like Amazon or Apple, so the tool is very simple for them."
"This solution has localized the payroll which is a good thing."
"Job postings and links to job boards are very helpful for talent acquisition."
 

Cons

"The ease of developing and creating reports could definitely use some improvement."
"The workflow is a bit weak."
"The complexity is the key challenge with a tool like ADP ."
"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"Its benefits portal could be user-friendly."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"I believe what could be improved is the EX portion of Oracle HCM Cloud and how it can more easily integrate with other tools."
"The absence management can use some improvement. Due to all the flexible working, the part with work schedules could be a little bit more flexible."
"As the product is cloud based, it is a heavily standardized system. There is little or no option to customize business processes, features, or integrate the few exceptional business processes to work with the existing product."
"Although the performance management is good, it could be improved as its functionality is quite basic."
"It is a cloud solution, so we cannot do much customization. However, if you have a past license, you can do the customization, but unfortunately, we don't have a past license. If we had that, we would have been 100% happy."
"The native mobile application TAP is in great need of improvement."
"The interfaces could be improved because when you're going into the landing page, the interfaces look a bit blunt when they could be more user-friendly."
"Customer service is bad, four out of 10. Very slow to respond to issues, requires a lot of work from the HR team just to give them all the details."
 

Pricing and Cost Advice

"I give the pricing a seven out of ten."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The solution is expensive and everyone complains about the price."
"It is expensive."
"The solution is expensive."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"According to the Turkish market, the pricing is a little bit expensive."
"There is a subscription to use this solution, and there can be additional fees."
"It has a licensing cost. It has a cloud-based subscription, which is quite cheap."
"The cost of Oracle HCM Cloud is high, it could be reduced. There is an annual subscription and it is user-based."
"I don't know how much it costs, but I know that everything is included. We don't pay anything extra apart from the licensing fee."
"Pricing is largely determined by what is agreed upon."
"The solution is quite expensive for small and medium-sized companies."
"I am not normally involved in the product's pricing since it normally involves the packages that a user chooses. Pricing differs based on a case-to-case scenario and client-to-client basis."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Construction Company
8%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
9%
Financial Services Firm
9%
Outsourcing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

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What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
What needs improvement with Oracle HCM Cloud?
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent man...
 

Also Known As

No data available
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about ADP Workforce Now vs. Oracle HCM Cloud and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.