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ADP Workforce Now vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
10th
Ranking in Talent Management
25th
Ranking in Cloud HCM
18th
Ranking in HR Analytics Software
5th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
5th
Ranking in Talent Management
4th
Ranking in Cloud HCM
5th
Ranking in HR Analytics Software
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Talent Acquisition (3rd)
 

Mindshare comparison

As of July 2026, in the Cloud HCM category, the mindshare of ADP Workforce Now is 2.3%, up from 1.4% compared to the previous year. The mindshare of Oracle HCM Cloud is 4.7%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud4.7%
ADP Workforce Now2.3%
Other93.0%
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"For small to mid-sized companies, Workforce Now is one of the better products on the market, clean with an easy interface that is simple to maneuver around, stable, and will continue to improve into the future."
"It is a scalable solution."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The product allows for accurate, consistent payrolls."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"What I like best about Oracle HCM Cloud is that its configuration is okay. I also like it in terms of updates. Product updates that take place from time to time improve Oracle HCM Cloud. What I also found valuable in the product is that since it's on cloud, you can work with it from any place."
"They give a good package compared to other companies, which was beneficial for our organization."
"The valuable features of Oracle HCM Cloud are the frequent updates, if there are any discrepancies, we consult with our record directly and they come up with the solution for the betterment of the cloud."
"Oracle HCM Cloud offers subscription based services to system that includes web based interface, and mobile and ipad application."
"We haven't had a single issue with stability, and we've been using it for more than three years."
"In my opinion, one of the most useful features in Oracle HCM Cloud is that we currently have so many things on the same screen—we don't need to click so many times to get the answers; on the same screen, we get a lot of information, which is really helpful."
"Oracle HCM has a great reporting platform, OTPI, with drag-and-drop functionality. I can design my own reports without relying on the technical team. This empowers HR users to create reports based on their needs, which is a huge advantage."
"Its integrated modules allow for more seamless business processes."
 

Cons

"The ease of developing and creating reports could definitely use some improvement."
"Support leaves a lot to be desired."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"The report functionality is not as good as competitive products."
"The complexity is the key challenge with a tool like ADP ."
"ADP provides a quarterly Error Notification Report that allows you to check for compliance errors based on payments made to employees that quarter. The report only shows employees by their file #; however, the recent ADP upgrade has an "Archive" feature that makes it impossible to search for employees by file number so currently, there is no way to identify the employees listed on the report without calling ADP."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"Legal local legislation integration could improve."
"Based on my experience with the support, I would rate the technical support as really not up to the mark."
"The solution's approvals hierarchy or employee hierarchy needs some improvement and more flexibility."
"The cost of Oracle HCM Cloud is high, it could be reduced."
"The initial setup is straightforward. However, it is more complex than Oracle Taleo because it has a lot more features have complexity."
"I rate this solution a three out of ten."
"The tool should allow more customization for specific requirements. Some processes could be streamlined, and certain features in specific modules must be added."
"The solution has much room for improvement in all the modules and we are not wholly satisfied with it."
 

Pricing and Cost Advice

"The solution is expensive and everyone complains about the price."
"It is expensive."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"I give the pricing a seven out of ten."
"The solution is expensive."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"According to the Turkish market, the pricing is a little bit expensive."
"There is a subscription to use this solution, and there can be additional fees."
"I don't know how much it costs, but I know that everything is included. We don't pay anything extra apart from the licensing fee."
"The solution is quite expensive for small and medium-sized companies."
"There is a license required for the use of this solution and we are on an annual license."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"The cost of Oracle HCM Cloud is high, it could be reduced. There is an annual subscription and it is user-based."
"Oracle HCM offers many features at a low price."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
8%
Construction Company
8%
Outsourcing Company
6%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

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What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
What needs improvement with Oracle HCM Cloud?
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent man...
 

Also Known As

No data available
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about ADP Workforce Now vs. Oracle HCM Cloud and other solutions. Updated: June 2026.
904,748 professionals have used our research since 2012.