ADP Workforce Now vs Oracle HCM Cloud comparison

ADP and Oracle are both solutions in the Cloud HCM category. ADP is ranked #9 with an average rating of 8.0, while Oracle is ranked #4 with an average rating of 8.0. ADP holds a 1.2% mindshare in CHCM, compared to Oracle’s 9.8% mindshare. Additionally, 84% of ADP users are willing to recommend the solution, compared to 93% of Oracle users who would recommend it.

ADP Workforce Now

Read 12 ADP Workforce Now reviews

773 Views
616 Comparison Views

84% willing to recommend

Oracle HCM Cloud

Read 72 Oracle HCM Cloud reviews

6,220 Views
4,202 Comparison Views

93% willing to recommend

ADP Workforce Now

Oracle HCM Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Oracle HCM Cloud and ADP Workforce Now compete in the HR management marketplace. Oracle HCM Cloud is noted for its comprehensive employee lifecycle suite and integration capabilities, while ADP Workforce Now is preferred for its simplicity and user satisfaction.

Features: Oracle HCM Cloud offers built-in business intelligence and analytics, mobile capabilities, and advanced social features for employee lifecycle management. It integrates HR functions onto a single platform, improving productivity. ADP Workforce Now provides an intuitive report writer, payroll efficiency, and strong cloud-based platform integration, enhancing ease of use and user satisfaction.

Room for Improvement: Oracle HCM Cloud needs improvements in mobile capabilities, customization, and handling high-volume data entry. Integration with other Oracle products and UI consistency also require enhancement. ADP Workforce Now can improve workflow processes, reporting complexity, and international payroll features. Its interface and customization options also have room for growth, alongside customer support improvement.

Ease of Deployment and Customer Service: Oracle HCM Cloud provides diverse deployment models such as Public, Private, and Hybrid cloud options with varied customer support quality. ADP Workforce Now offers Public and Private cloud deployments, praised for quick customer service response times, though technical support knowledge can be lacking. Both platforms benefit from improved service consistency.

Pricing and ROI: Oracle HCM Cloud's pricing is higher, based on user licenses, making it more suitable for large enterprises. Discounts may occur at Oracle's fiscal year-end, but setup costs can be substantial. ADP Workforce Now's pricing model is usage-focused, scalable, and more competitive across business sizes. Both solutions claim positive ROI from automation and efficiency improvements, though Oracle's ROI realization is slower due to higher costs and setup complexities.

To learn more, read our detailed ADP Workforce Now vs. Oracle HCM Cloud Report (Updated: December 2024).

Buyer's Guide

ADP Workforce Now vs. Oracle HCM Cloud

December 2024

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Categories and Ranking

ADP Workforce Now

Ranking in Benefits Administration

8th

Ranking in Talent Management

10th

Ranking in Cloud HCM

9th

Ranking in HR Analytics Software

3rd

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Oracle HCM Cloud

Ranking in Benefits Administration

2nd

Ranking in Talent Management

4th

Ranking in Cloud HCM

4th

Ranking in HR Analytics Software

2nd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Talent Acquisition (3rd)

Mindshare comparison

As of December 2024, in the Cloud HCM category, the mindshare of ADP Workforce Now is 1.2%, down from 1.8% compared to the previous year. The mindshare of Oracle HCM Cloud is 9.8%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

Vineeth John

Director, People & Culture at a agriculture with 201-500 employees

Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration

The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.

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OswinSteve

Lead Digital HR Transformation, Product Owner at Chubb

Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience

Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do. For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero. An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul. So, to summarize, it needs to be more user-friendly and present key information on the login screen. In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones. Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need. There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are the reporting and benefits piece."

"The most valuable feature to me is performance management because we just started using that."

"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."

"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."

"The platform is on a private cloud that is fully secure with no way for hacker penetration."

"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."

"It is a scalable solution."

"Since it is an integrated solution, it brings speed and efficiency to the business process."

"Oracle HCM has a great reporting platform, OTPI, with drag-and-drop functionality. I can design my own reports without relying on the technical team. This empowers HR users to create reports based on their needs, which is a huge advantage."

"I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have."

"The solution has new features like AI-embedded solutions that are very useful for helping customers gain a lot of new insights."

"The solution is very good at building out a roadmap based on client needs and feedback."

"We have not had any issues with the stability of this solution."

"The solution's most valuable features are all the human resources aspects and access management, as well as the talent review. The solution's talent management is very, very good."

"Its drag-and-drop reporting is great."

More Oracle HCM Cloud pros

Cons

"The ease of developing and creating reports could definitely use some improvement."

"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."

"I would like to see the payroll side improved and there are a few kinks that need to be worked out."

"The report functionality is not as good as competitive products."

"Its benefits portal could be user-friendly."

"The complexity is the key challenge with a tool like ADP ."

"Although the performance management is good, it could be improved as its functionality is quite basic."

"The initial setup is straightforward. However, it is more complex than Oracle Taleo because it has a lot more features have complexity."

"Oracle HCM Cloud could improve in its integration with access control devices."

"We're not receiving the proper support."

"The interface could be more user friendly."

"I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less."

"It's not so easy to customize as it's cloud-based."

"Oracle HCM Cloud could improve by adding AI and more offline capabilities."

More Oracle HCM Cloud cons

Pricing and Cost Advice

"The solution is expensive."

"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."

"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."

"I give the pricing a seven out of ten."

"It is expensive."

"The solution is expensive and everyone complains about the price."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."

"There is a subscription to use this solution, and there can be additional fees."

"I don't know how much it costs, but I know that everything is included. We don't pay anything extra apart from the licensing fee."

"The product could be more affordable."

"I haven't personally dealt with the cost details, but based on client feedback, Oracle HCM Cloud is considered expensive due to additional support costs on top of licensing fees."

"Oracle HCM Cloud is pricey, but price-wise, it's now more competitive than in the past year. Here in Central Europe, people also look at the pricing, but Central Europe falls under the UAE and Abu Dhabi in terms of headquarters, management, and strategy, but those states don't care too much about the pricing. Pricing is a significant factor in choosing a solution. In the past, Oracle HCM Cloud was compared to the SAP solution, the largest competitor and up to thirty percent higher in price. Now, Oracle HCM Cloud has a price increase of five to ten percent, which could be pricier than SAP now, but it's a more competitive product nowadays and comparable to SAP."

"According to the Turkish market, the pricing is a little bit expensive."

"The solution is expensive."

More Oracle HCM Cloud pricing and cost advice

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Use our free recommendation engine to learn which Cloud HCM solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Financial Services Firm

10%

Recruiting/Hr Firm

Manufacturing Company

Educational Organization

54%

Computer Software Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ADP Workforce Now?

It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for ADP Workforce Now?

The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...

See all answers

What needs improvement with ADP Workforce Now?

See all answers

What are the differences between Oracle HCM Cloud and PeopleSoft?

Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...

See all answers

What do you like most about Oracle HCM Cloud?

The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.

See all answers

What is your experience regarding pricing and costs for Oracle HCM Cloud?

Oracle HCM Cloud pricing is a bit expensive compared to newer solutions.

See all answers

Comparisons

ADP TotalSource vs ADP Workforce Now

Compared 25% of the time

Workday vs ADP Workforce Now

Compared 19% of the time

PeopleSoft vs ADP Workforce Now

Compared 16% of the time

ADP GlobalView Payroll vs ADP Workforce Now

Compared 14% of the time

ADP Vantage HCM vs ADP Workforce Now

Compared 9% of the time

More ADP Workforce Now Competitors

SAP SuccessFactors vs Oracle HCM Cloud

Compared 30% of the time

Workday vs Oracle HCM Cloud

Compared 18% of the time

SAP HCM vs Oracle HCM Cloud

Compared 14% of the time

PeopleSoft vs Oracle HCM Cloud

Compared 11% of the time

Oracle E-Business Suite vs Oracle HCM Cloud

Compared 9% of the time

More Oracle HCM Cloud Competitors

Product Reports

Buyer's Guide

ADP Workforce Now

December 2024

Download ADP Workforce Now product report

Buyer's Guide

Oracle HCM Cloud

December 2024

Download Oracle HCM Cloud product report

Also Known As

No data available

Oracle Human Capital Management Cloud

Learn More

ADP

Oracle

Overview

ADP Workforce Now is a web-based, complete HR suite that integrates the essential payroll and human resource management procedures into a single database-driven platform. This safe and simple solution gives you everything you need to maximize your workforce and communicate with your staff.

ADP Workforce Now is designed specifically for your company's needs. As a result, the menus and menu selections you see will differ depending on your function and the services your firm uses. As a portal administrator, you customize the site and control what employees can view and do. You can design your site's theme, set approval and notification processes, and manage security groups.

ADP Workforce Now includes these useful capabilities:

Payroll computation and tax filing
Performance regulation
Compensation handling
Talent acquisition
Time and labor logistics
Benefits governance
Analytics
Total management of human resources

ADP Workforce Now Features

ADP Workforce Now has many valuable key features. Some of the most useful ones include:

Single dashboard, single database: Manage your whole workforce from a single dashboard, which is powered by a single database, ensuring that the relevant data is always available when you need it.
- Get a complete HR suite that includes payroll, time, HR, talent, and benefits all in one place.
- Enter data once and it will function across all workflows
- With proactive error detection and can't-miss alerts, you can cut down on mistakes.
- Protect your business with enterprise-grade data security privacy procedures and extensive compliance experience.

Powerful analytics and reporting: With a single database that connects your entire firm, you can access all of your data in one location.
- Create better reports in less time, without ever leaving the page you're on.
- Make use of machine learning and artificial intelligence to help you make confident decisions based on personalized information.

Robust management of HR: Spend less time on paperwork and more time on managing and improving your employees.
- Workflows can be customized, and documents can be stored online.
- Self-service functionalities enable employees and supervisors to be more productive and collaborative.
Customized service and implementation: ADP Workforce Now offers community and chat support and a dedicated implementation team.

In-house implementation by a team of professionals who understand how to optimize the solution for your industry.
For all your questions, ADP Workforce Now offers quick response support, training, and in-product resources.
Client-service specialists with years of experience offer deep knowledge and skills to assist, secure, and support your business.
Flexible service choices can assist your company in navigating strategic and tactical changes, as well as continual system optimization.

Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

Top 10 Reason Why Customers Choose Oracle Cloud HCM:

Tailored User Experience

Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

Adaptable and Extensible

HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

Complete HCM Cloud Solution

Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

Complete Enterprise Solution

One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

Improved Business Value

Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

Dedication to Innovation

Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

Data Security and Privacy

Oracle has a strong security culture and is trusted by

organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

Vibrant HR Community

Oracle Cloud Customer Connect is a vibrant online

community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

Customer Success

Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

Global Capabilities

Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals

Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply

Buyer's Guide

ADP Workforce Now vs. Oracle HCM Cloud

December 2024

Free Report: ADP Workforce Now vs. Oracle HCM Cloud

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