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ADP Workforce Now vs Oracle HCM Cloud comparison

ADP and Oracle are both solutions in the Cloud HCM category. ADP is ranked #9 with an average rating of 8.0, while Oracle is ranked #4 with an average rating of 7.8. ADP holds a 1.3% mindshare in CHCM, compared to Oracle’s 9.5% mindshare. Additionally, 84% of ADP users are willing to recommend the solution, compared to 93% of Oracle users who would recommend it.
ADP Workforce Now
Read 12 ADP Workforce Now reviews
  • 786 Views
  • 629 Comparison Views
84% willing to recommend
Oracle HCM Cloud
Read 70 Oracle HCM Cloud reviews
  • 6,346 Views
  • 4,253 Comparison Views
93% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Oracle HCM Cloud and ADP Workforce Now compete in the HR management marketplace. Oracle HCM Cloud is noted for its comprehensive employee lifecycle suite and integration capabilities, while ADP Workforce Now is preferred for its simplicity and user satisfaction.

Features: Oracle HCM Cloud offers built-in business intelligence and analytics, mobile capabilities, and advanced social features for employee lifecycle management. It integrates HR functions onto a single platform, improving productivity. ADP Workforce Now provides an intuitive report writer, payroll efficiency, and strong cloud-based platform integration, enhancing ease of use and user satisfaction.

Room for Improvement: Oracle HCM Cloud needs improvements in mobile capabilities, customization, and handling high-volume data entry. Integration with other Oracle products and UI consistency also require enhancement. ADP Workforce Now can improve workflow processes, reporting complexity, and international payroll features. Its interface and customization options also have room for growth, alongside customer support improvement.

Ease of Deployment and Customer Service: Oracle HCM Cloud provides diverse deployment models such as Public, Private, and Hybrid cloud options with varied customer support quality. ADP Workforce Now offers Public and Private cloud deployments, praised for quick customer service response times, though technical support knowledge can be lacking. Both platforms benefit from improved service consistency.

Pricing and ROI: Oracle HCM Cloud's pricing is higher, based on user licenses, making it more suitable for large enterprises. Discounts may occur at Oracle's fiscal year-end, but setup costs can be substantial. ADP Workforce Now's pricing model is usage-focused, scalable, and more competitive across business sizes. Both solutions claim positive ROI from automation and efficiency improvements, though Oracle's ROI realization is slower due to higher costs and setup complexities.

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To learn more, read our detailed ADP Workforce Now vs. Oracle HCM Cloud Report (Updated: November 2024).
Buyer's Guide
ADP Workforce Now vs. Oracle HCM Cloud
November 2024
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.5
ADP Workforce Now's customer support experiences vary, with issues in consistency and response times, prompting some users to upgrade.
Sentiment score
6.0
Oracle HCM Cloud's customer service is responsive but technical support receives mixed reviews, with communication and consistency needing improvement.
 

Room For Improvement

Sentiment score
4.4
ADP Workforce Now requires enhancements in modules, support, navigation, international payroll, and user interface for better usability.
Sentiment score
5.0
Oracle HCM Cloud needs stronger mobile features, user interface improvements, better integration, and enhanced support for a superior user experience.
 

Scalability Issues

Sentiment score
7.5
ADP Workforce Now is scalable for medium businesses but faces challenges with large, multinational organizations and international adaptability.
Sentiment score
8.2
Oracle HCM Cloud offers efficient scalability and flexibility, seamlessly handling diverse user needs for organizations of varying sizes.
 

Setup Cost

No sentiment score available
ADP Workforce Now pricing is high, adjusted by company size and usage, with mixed reviews on value and support.
Sentiment score
3.5
Oracle HCM Cloud offers competitive pricing with variability in costs based on negotiation, modules, and includes maintenance and support.
 

Stability Issues

Sentiment score
8.9
ADP Workforce Now is generally stable, with minor issues resolved by technical support and acknowledged room for improvement.
Sentiment score
7.3
Oracle HCM Cloud offers generally stable performance with network-related issues; stability ratings range from six to ten.
 

Valuable Features

Sentiment score
8.5
ADP Workforce Now offers customizable payroll, HR integration, and analytics, requiring minimal IT support with easy integration via ADP Marketplace.
Sentiment score
8.0
Oracle HCM Cloud enhances HR efficiency with user-friendly features, mobile access, advanced reporting, and seamless application integration.
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
8th
Ranking in Talent Management
9th
Ranking in Cloud HCM
9th
Ranking in HR Analytics Software
3rd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
2nd
Ranking in Talent Management
3rd
Ranking in Cloud HCM
4th
Ranking in HR Analytics Software
2nd
Average Rating
7.8
Reviews Sentiment
6.5
Number of Reviews
70
Ranking in other categories
Talent Acquisition (3rd)
 

Mindshare comparison

As of November 2024, in the Cloud HCM category, the mindshare of ADP Workforce Now is 1.3%, down from 1.8% compared to the previous year. The mindshare of Oracle HCM Cloud is 9.5%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
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OswinSteve - PeerSpot reviewer
Capable of consolidating data from all countries and providing access to any employee information across locations but poor user experience
Oracle HCM Cloud definitely has a lot to improve from a user experience perspective. The platform is huge and feature-rich, but is it truly appealing to an end user? Is it a two-click solution? Does it match current market trends in user experience? No, it has a lot of catching up to do. For example, is the screen catchy for an employee to see their details or access essential information? No. The user experience is zero. An employee needs training to apply for leave, something as simple as that. They shouldn't need training materials or user guides to navigate the system. We're moving towards empowering users, especially with end-user-facing systems. People should be self-reliant and not need to rely on manuals. Oracle HCM Cloud is very old-school in this regard. It's still stuck in the "PeopleSoft" mentality instead of focusing on a user-friendly experience for employees and managers. So, the user experience needs a major overhaul. So, to summarize, it needs to be more user-friendly and present key information on the login screen. In future releases, I would like to see employee dashboards. Oracle HCM should come up with ready-made employee dashboards, like very simple ones. Right now, an employee dashboard or a manager dashboard, but these should be readily available. You shouldn't expect a customer to go and design something they need. There are a few basic things any employee or manager in any company would want to see. One of the best things would be a very simple org chart. Now, the org chart is quite poor on Oracle. There are applications that focus only on org charts and look really good, giving a lot of details about a team and its employees. But Oracle's org chart is bad, so to be specific, they should improve it a lot.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
10%
Recruiting/Hr Firm
9%
Manufacturing Company
8%
Educational Organization
53%
Computer Software Company
6%
Financial Services Firm
6%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ADP Workforce Now?
It is a scalable solution.
See all answers
What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
See all answers
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
See all answers
What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
See all answers
What do you like most about Oracle HCM Cloud?
The most valuable features of the solution are the core HR, absence, payroll, and recruitment modules.
See all answers
What is your experience regarding pricing and costs for Oracle HCM Cloud?
Compared to other products, Oracle HCM Cloud offers better pricing. It is low-cost and provides a good return on investment.
See all answers
 

Comparisons

ADP TotalSource vs ADP Workforce Now Logo
ADP TotalSource vs ADP Workforce Now
Compared 26% of the time
Workday vs ADP Workforce Now Logo
Workday vs ADP Workforce Now
Compared 20% of the time
PeopleSoft vs ADP Workforce Now Logo
PeopleSoft vs ADP Workforce Now
Compared 17% of the time
ADP GlobalView Payroll vs ADP Workforce Now Logo
ADP GlobalView Payroll vs ADP Workforce Now
Compared 13% of the time
Netsuite SuitePeople vs ADP Workforce Now Logo
Netsuite SuitePeople vs ADP Workforce Now
Compared 9% of the time
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SAP SuccessFactors vs Oracle HCM Cloud Logo
SAP SuccessFactors vs Oracle HCM Cloud
Compared 30% of the time
Workday vs Oracle HCM Cloud Logo
Workday vs Oracle HCM Cloud
Compared 16% of the time
SAP HCM vs Oracle HCM Cloud Logo
SAP HCM vs Oracle HCM Cloud
Compared 14% of the time
PeopleSoft vs Oracle HCM Cloud Logo
PeopleSoft vs Oracle HCM Cloud
Compared 11% of the time
Oracle E-Business Suite vs Oracle HCM Cloud Logo
Oracle E-Business Suite vs Oracle HCM Cloud
Compared 9% of the time
More Oracle HCM Cloud Competitors
 

Product Reports

Buyer's Guide
ADP Workforce Now
November 2024
ADP Workforce Now reportDownload ADP Workforce Now product report
Buyer's Guide
Oracle HCM Cloud
November 2024
Oracle HCM Cloud reportDownload Oracle HCM Cloud product report
 

Also Known As

No data available
Oracle Human Capital Management Cloud
 

Learn More

ADP
Oracle
 

Overview

ADP Workforce Now is a web-based, complete HR suite that integrates the essential payroll and human resource management procedures into a single database-driven platform. This safe and simple solution gives you everything you need to maximize your workforce and communicate with your staff.

ADP Workforce Now is designed specifically for your company's needs. As a result, the menus and menu selections you see will differ depending on your function and the services your firm uses. As a portal administrator, you customize the site and control what employees can view and do. You can design your site's theme, set approval and notification processes, and manage security groups.

ADP Workforce Now includes these useful capabilities:

  • Payroll computation and tax filing
  • Performance regulation
  • Compensation handling
  • Talent acquisition
  • Time and labor logistics
  • Benefits governance
  • Analytics
  • Total management of human resources

ADP Workforce Now Features

ADP Workforce Now has many valuable key features. Some of the most useful ones include:

  • Single dashboard, single database: Manage your whole workforce from a single dashboard, which is powered by a single database, ensuring that the relevant data is always available when you need it.
    • Get a complete HR suite that includes payroll, time, HR, talent, and benefits all in one place.
    • Enter data once and it will function across all workflows
    • With proactive error detection and can't-miss alerts, you can cut down on mistakes.
    • Protect your business with enterprise-grade data security privacy procedures and extensive compliance experience.
  • Powerful analytics and reporting: With a single database that connects your entire firm, you can access all of your data in one location.

    • Create better reports in less time, without ever leaving the page you're on.

    • Make use of machine learning and artificial intelligence to help you make confident decisions based on personalized information.
  • Robust management of HR: Spend less time on paperwork and more time on managing and improving your employees.
    • Workflows can be customized, and documents can be stored online.
    • Self-service functionalities enable employees and supervisors to be more productive and collaborative.
  • Customized service and implementation: ADP Workforce Now offers community and chat support and a dedicated implementation team.
    • In-house implementation by a team of professionals who understand how to optimize the solution for your industry.
    • For all your questions, ADP Workforce Now offers quick response support, training, and in-product resources.
    • Client-service specialists with years of experience offer deep knowledge and skills to assist, secure, and support your business.
    • Flexible service choices can assist your company in navigating strategic and tactical changes, as well as continual system optimization.

Natively built for the cloud, Oracle Fusion Cloud Human Capital Management is a complete solution that connects every human resource process—and every person—across your enterprise. We help you create a community where people feel valued, heard, and like they belong. With a single user experience and data model and seamless processes and infrastructure, Oracle Cloud HCM can help you redefine what best looks like for your people.

Platform capabilities empower every HR process including: Global HR, Talent Management, Recruiting, Learning, Workforce Rewards, Workforce Management, Work Life Solutions, HR Help Desk, Workforce Health and Safety Incidents, Payroll Management, Benefits Management, Advanced HCM Controls, and Strategic Workforce Planning.

Top 10 Reason Why Customers Choose Oracle Cloud HCM:

  • Tailored User Experience

    Employees expect tailored experiences from their work technology and want to feel supported by their organization regardless of where, when, and how they work. Providing employees with a tailored user experience is now a necessity—one that many HR teams are striving for as they evaluate their technology. That’s why Oracle Cloud HCM offers the only complete employee experience platform that empowers your people to connect, grow, and thrive.

  • Adaptable and Extensible

    HR is at the forefront of navigating change and needs to be able to adapt quickly as new challenges arise. Oracle Cloud HCM delivers an adaptable and flexible solution to meet changing business practices, regulations, and environments.

  • Complete HCM Cloud Solution

    Organizations that want to manage the entire employee lifecycle select Oracle Cloud HCM because it’s the most complete HR cloud solution on the market. Built as a single cloud solution for all HR functionalities, it connects every HR process from hire to retire.

  • Complete Enterprise Solution

    One of the many things that sets Oracle apart from other vendors is that we natively built our software-as-a-service (SaaS) applications on our own cloud platform and infrastructure. With applications and data all on one platform, you can gain unobstructed visibility across your organization and increased data security

  • Improved Business Value

    Oracle customers leverage our HCM cloud application to drive business value through better user engagement and adoption, streamlined processes, improved productivity, and lower total cost of ownership

  • Dedication to Innovation

    Innovation is the biggest benefit of moving your systems to the cloud. Our quarterly updates allow us to continuously deliver new and exciting features. With a team of more than 20,000 engineers, Oracle delivers more than 1,000 innovation updates annually—80% of which are based on customer feedback.

  • Data Security and Privacy

    Oracle has a strong security culture and is trusted by

    organizations worldwide with strict security requirements. Stored in state-of-the-art data centers, Oracle Cloud HCM and our infrastructure have advanced multilayered security measures that can help customers meet both local and international regulations

  • Vibrant HR Community

    Oracle Cloud Customer Connect is a vibrant online

    community of more than 40,000 HCM users and a great place to crowdsource information, discuss the latest releases, register for in-person or virtual events, and submit product suggestions.

  • Customer Success

    Oracle customers have access to an implementation success manager, on-demand education, and success planning tools. We offer 24/7 customer service in 145 countries worldwide to help you maximize the value of your investment.

  • Global Capabilities

    Most enterprises today operate at both the global and local levels, so our customers appreciate that Oracle Cloud HCM is designed to meet both international and regional needs for more than 200 jurisdictions and 27 languages.

    • Oracle HCM Cloud is a complete HR application suite which helps organizations become more strategic and agile with a best-in-class workforce experience. It integrates HR best practices and technology to provide an engaging, informative, and adaptive HR experience throughout the entire employee lifecycle. Oracle HCM Cloud allows organizations find, develop and retain the best talent, enable collaboration, deliver deep workforce insights, and increase operational efficiency

     

    Sample Customers

    Lawrence and Schiller, The Children's Center, The Kansas City Royals
    Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
    Buyer's Guide
    ADP Workforce Now vs. Oracle HCM Cloud
    November 2024
    Free Report: ADP Workforce Now vs. Oracle HCM Cloud
    Find out what your peers are saying about ADP Workforce Now vs. Oracle HCM Cloud and other solutions. Updated: November 2024.
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    See our ADP Workforce Now vs. Oracle HCM Cloud report.
    See our list of best Cloud HCM vendors, best Benefits Administration vendors, and best Talent Management vendors.

    We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.