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ADP Workforce Now vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
7th
Ranking in Talent Management
15th
Ranking in Cloud HCM
11th
Ranking in HR Analytics Software
5th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
4th
Ranking in Talent Management
4th
Ranking in Cloud HCM
4th
Ranking in HR Analytics Software
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Talent Acquisition (3rd)
 

Mindshare comparison

As of June 2026, in the Cloud HCM category, the mindshare of ADP Workforce Now is 2.2%, up from 1.4% compared to the previous year. The mindshare of Oracle HCM Cloud is 4.5%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud4.5%
ADP Workforce Now2.2%
Other93.3%
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"It is hard to go wrong with choosing ADP as a solution for nearly any company."
"For small to mid-sized companies, Workforce Now is one of the better products on the market, clean with an easy interface that is simple to maneuver around, stable, and will continue to improve into the future."
"The most valuable feature to me is performance management because we just started using that."
"The product allows for accurate, consistent payrolls."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"I am using Oracle HCM Cloud for human resources management and we have found it to be a very good fit."
"The most valuable features in Oracle HCM Cloud are the employee and manager self-services."
"Oracle HCM Cloud is essential for security needs and especially for payroll. The payroll feature is very good."
"I rate Oracle HCM Cloud nine out of ten."
"Our overall evaluation of Oracle HCM Cloud as a general ledger tool is mixed. It is a comprehensive and versatile piece of software."
"Oracle HCM Cloud is scalable, and Oracle is spending a lot of effort in research and development to increase scalability and speed with the high demand for mobile usage, with approximately 30,000 users using this solution in my organization."
"The solution has good integration with other applications."
"We have 35,000 employees in our organization, so we consider the solution to be scalable."
 

Cons

"The complexity is the key challenge with a tool like ADP ."
"Its benefits portal could be user-friendly."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"Support leaves a lot to be desired."
"The workflow is a bit weak."
"The ease of developing and creating reports could definitely use some improvement."
"The report functionality is not as good as competitive products."
"ADP provides a quarterly Error Notification Report that allows you to check for compliance errors based on payments made to employees that quarter. The report only shows employees by their file #; however, the recent ADP upgrade has an "Archive" feature that makes it impossible to search for employees by file number so currently, there is no way to identify the employees listed on the report without calling ADP."
"Despite having an SLA contract, the technical support is still terrible."
"We have received some unfavorable feedback regarding Oracle HCM Cloud's performance. This has led us to investigate alternative solutions. In my own experience, I have struggled with the slowness of the cloud assessment and the overwhelming complexity of the software's robust architecture. I have reservations about sharing any positive experiences I may have had with the solution."
"Occasionally there are problems with stability."
"The features available in EBS should be available on the cloud as well. When these features are not available on the cloud, it's hard to convince customers to migrate."
"Once we are done working on a template, we can't change it unless we create a new one."
"Product integration, particularly with collaboration tools, is lacking in this solution."
"The tool's configurable side allows you to have more flexibility, but at the same time, it creates a lot of confusion that still has to do over so much of the configuration, which are areas that are conflicting in nature."
"I think it could use more features, perhaps artificial intelligence, since that's becoming more prominent in the world, and it's not yet implemented in HCM."
 

Pricing and Cost Advice

"I give the pricing a seven out of ten."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"The solution is expensive and everyone complains about the price."
"The solution is expensive."
"It is expensive."
"It is definitely super expensive. Oracle is very, very expensive for what they offer."
"On an annual basis, we pay about $25,000 for our company. This includes the VAT, support, upgrades and everything else."
"Oracle HCM Cloud is pricey, but price-wise, it's now more competitive than in the past year. Here in Central Europe, people also look at the pricing, but Central Europe falls under the UAE and Abu Dhabi in terms of headquarters, management, and strategy, but those states don't care too much about the pricing. Pricing is a significant factor in choosing a solution. In the past, Oracle HCM Cloud was compared to the SAP solution, the largest competitor and up to thirty percent higher in price. Now, Oracle HCM Cloud has a price increase of five to ten percent, which could be pricier than SAP now, but it's a more competitive product nowadays and comparable to SAP."
"Though I cannot comment on the solution's cost, a fixed cost is involved based on my understanding. The cost multiplies based on the number of users."
"There is a subscription to use this solution, and there can be additional fees."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
"I haven't personally dealt with the cost details, but based on client feedback, Oracle HCM Cloud is considered expensive due to additional support costs on top of licensing fees."
"Oracle HCM offers many features at a low price."
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Manufacturing Company
8%
Construction Company
8%
Healthcare Company
5%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

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What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
What needs improvement with Oracle HCM Cloud?
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent man...
 

Also Known As

No data available
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about ADP Workforce Now vs. Oracle HCM Cloud and other solutions. Updated: June 2026.
902,417 professionals have used our research since 2012.