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ADP Workforce Now vs Oracle HCM Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
10th
Ranking in Talent Management
25th
Ranking in Cloud HCM
17th
Ranking in HR Analytics Software
5th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Oracle HCM Cloud
Ranking in Benefits Administration
5th
Ranking in Talent Management
4th
Ranking in Cloud HCM
5th
Ranking in HR Analytics Software
1st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
75
Ranking in other categories
Talent Acquisition (3rd)
 

Mindshare comparison

As of July 2026, in the Cloud HCM category, the mindshare of ADP Workforce Now is 2.3%, up from 1.4% compared to the previous year. The mindshare of Oracle HCM Cloud is 4.7%, down from 9.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Oracle HCM Cloud4.7%
ADP Workforce Now2.3%
Other93.0%
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Director, People & Culture at a agriculture with 201-500 employees
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
AanilaNanda - PeerSpot reviewer
Human Resources Intern at a government with 10,001+ employees
Provides unified access to multiple HR functions and reduces navigation effort
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent management. Before, when it had a responsive UI, it was fine, but after it switched to Redwood, I feel there are bugs, and the functionality stated in the documents is not accurate. It takes some time to get that feature, and we need to raise product SR or ask in the community how it works. It's not easily understandable, especially in the talent management area. One potential area of improvement for Oracle HCM Cloud is that it lags. It takes time to reflect the pages, and the loading time now requires us to wait for the page to load. Earlier, we used to click and see the page immediately. However, now we need to wait for it to get loaded, which can be frustrating when working in a fast mode.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The product allows for accurate, consistent payrolls."
"The most valuable feature to me is performance management because we just started using that."
"Payroll: It is very easy and user-friendly."
"I love the integration of HR, payroll, tax filing, benefits, time and attendance, GL, ACA, employee/manager self-service, reporting and analytics."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"It is hard to go wrong with choosing ADP as a solution for nearly any company."
"The most valuable features are the reporting and benefits piece."
"Oracle is a strong option for purchasing or procurement."
"The valuable features of Oracle HCM Cloud are the frequent updates, if there are any discrepancies, we consult with our record directly and they come up with the solution for the betterment of the cloud."
"The Talent Management solution is one of the best available in the market, and even other areas, like Core HR and Compensations, are highly customizable for a cloud product."
"I like that it is mobile responsive and you can work directly with the vendor on specific requirements that you might have."
"Their technical support is okay; I don't have any problems with the Oracle support part, and they are of great help."
"I rate Oracle HCM Cloud nine out of ten."
"The newer Redwood team is more client-focused and this is very valuable."
"Oracle HCM Cloud's workforce analytics has helped me in refining my business strategies."
 

Cons

"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The report functionality is not as good as competitive products."
"Support leaves a lot to be desired."
"The Call Centre: The extension number takes too many digits to get through and the wait time is too long."
"ADP provides a quarterly Error Notification Report that allows you to check for compliance errors based on payments made to employees that quarter. The report only shows employees by their file #; however, the recent ADP upgrade has an "Archive" feature that makes it impossible to search for employees by file number so currently, there is no way to identify the employees listed on the report without calling ADP."
"The complexity is the key challenge with a tool like ADP ."
"Their “new and improved” message center (where you get notifications and go to approve things like time off) is actually not as easy as it used to be."
"Its benefits portal could be user-friendly."
"The solution has much room for improvement in all the modules and we are not wholly satisfied with it."
"In some cases, the price may be lower depending on what is negotiated."
"HCM's analytics features could be improved."
"Oracle's technical support is generally satisfactory yet lacks flexibility and rapid response times."
"The GUI interface should be more user-friendly."
"Integration. We still have Oracle E-Business Suite in other business areas, so integration of HCM Cloud into it would be an improvement."
"I would like to see improvements in the user experience, specifically reducing the number of clicks required to achieve desired outcomes. Additionally, enhancing the look and feel of the front end and allowing for a greater level of configuration would be beneficial. Its pricing should be less."
"The initial setup is straightforward. However, it is more complex than Oracle Taleo because it has a lot more features have complexity."
 

Pricing and Cost Advice

"The solution is expensive."
"I give the pricing a seven out of ten."
"The solution is expensive and everyone complains about the price."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"It is expensive."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"It is definitely super expensive. Oracle is very, very expensive for what they offer."
"I rate the product's pricing a seven out of ten."
"The cost of Oracle HCM Cloud is high, it could be reduced. There is an annual subscription and it is user-based."
"The is a license needed to use the solution. The license can be paid in different increments, such as quarterly."
"The solution is quite expensive for small and medium-sized companies."
"Though I cannot comment on the solution's cost, a fixed cost is involved based on my understanding. The cost multiplies based on the number of users."
"I don't know how much it costs, but I know that everything is included. We don't pay anything extra apart from the licensing fee."
"I am not normally involved in the product's pricing since it normally involves the packages that a user chooses. Pricing differs based on a case-to-case scenario and client-to-client basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Construction Company
9%
Manufacturing Company
8%
Outsourcing Company
6%
Financial Services Firm
8%
Comms Service Provider
8%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise33
 

Questions from the Community

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What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What is your experience regarding pricing and costs for Oracle HCM Cloud?
I feel the pricing for Oracle HCM Cloud is market competitive; other products are in the same range. Out of ten, I feel it's around six or seven. It's reasonable and not that much.
What needs improvement with Oracle HCM Cloud?
I am generally satisfied with the talent management capabilities in Oracle HCM Cloud, but as I mentioned, there are certain pages that really lag sometimes and there are a lot of bugs in talent man...
 

Also Known As

No data available
Oracle Human Capital Management Cloud
 

Overview

 

Sample Customers

Lawrence and Schiller, The Children's Center, The Kansas City Royals
Kovaion Consulting India Pvt. Ltd., eVerge Group, Kalpataru, Logicalis Inc., Macmillan Science and Education, Drivestream Inc., Kamal Osman Jamjoom Group LLC, WAXIE Sanitary Supply
Find out what your peers are saying about ADP Workforce Now vs. Oracle HCM Cloud and other solutions. Updated: July 2026.
907,731 professionals have used our research since 2012.