PRTG Network Monitor Reviews

Name: PRTG Network Monitor
Brand: Paessler GmbH
Rating: 4.1 (101 reviews)

4.1 out of 5

101 reviews
91% willing to recommend

4,238 followers

What is PRTG Network Monitor?

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

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PRTG Network Monitor is the #5 ranked solution in best Network Monitoring Tools, #8 ranked solution in Infrastructure Monitoring tools, and #8 ranked solution in top Cloud Monitoring Software. PeerSpot users give PRTG Network Monitor an average rating of 8.2 out of 10. PRTG Network Monitor is most commonly compared to Datadog: PRTG Network Monitor vs Datadog. PRTG Network Monitor is popular among the midsize enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 54% of all views.

Helped 838,640 peers since 2012

Featured reviews

Tochukwu Uzomba

Solutions Architect at Boch Systems Company Limited

PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

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Noman-Saleem

Network Support Officer at Habib Metropolitan Bank Ltd

We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…

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Mokhamad Wahidin

ICT Department Headquarters at Bridgestone Corporation

The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch.

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PRTG Network Monitor mindshare

Product category:

As of February 2025, the mindshare of PRTG Network Monitor in the Network Monitoring Software category stands at 4.0%, down from 5.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Monitoring Software

PeerAnalyst reports

Type	Title	Date
Category	Network Monitoring Software	Feb 21, 2025	Download
Product	Reviews, tips, and advice from real users	Feb 21, 2025	Download
Comparison	PRTG Network Monitor vs Zabbix	Feb 21, 2025	Download
Comparison	PRTG Network Monitor vs Auvik Network Management (ANM)	Feb 21, 2025	Download
Comparison	PRTG Network Monitor vs Datadog	Feb 21, 2025	Download

Title	Rating	Mindshare	Recommending
Datadog	4.3	3.6%	97%	188 interviews Add to research
Zabbix	4.2	12.2%	95%	105 interviews Add to research

Valuable Features

PRTG Network Monitor is prized for its quick deployment, scalability, intuitive interface, cost-efficiency, and diverse feature set. Users appreciate real-time monitoring, alerting capabilities, and the ability to handle multiple systems and environments. The software's integration options, customizable sensors, and remote probes are also notable. It excels in ease of use, providing insights into network performance and offering a robust dashboard. The tool adapts well to infrastructure changes, enhancing digital enablement.

"The alerting system is very stable, and it's helpful whenever any sensor is down."
"I can customize the port as per my need and the real-time monitoring feature that is already provided to me."
"PRTG Network Monitor is easy to set up. Within a few minutes, it is operational."

Room for Improvement

PRTG Network Monitor requires enhancements in template management and map creation. Advanced monitoring tools for applications and dashboards are lacking. Mobile app performance needs improvement, while licensing costs concern users. Template options for server monitoring and network mapping are limited. There are scalability issues, especially in cloud integration. Reporting features and technical support response need refinement. Users prefer a more user-friendly interface and better graphical tools for deeper analytical insights in network monitoring.

"PRTG Network Monitor should provide syslog monitoring since it is not available at this time. There are very limited features as compared to other solutions."
"PRTG Network Monitor should provide syslog monitoring since it is not available at this time."
"PRTG Network Monitor needs to enhance network performance monitoring. Moving towards observability, similar to what Datadog offers, could be beneficial."

ROI

PRTG Network Monitor delivers immediate returns, enhancing cost efficiency by reducing downtime and enabling proactive management. Companies find it saves time and money, offering important alerts that allow for quick issue resolution. It eliminates the need for additional staff, aiding in downtime prevention. Users experience cost-effectiveness by streamlining the monitoring process, providing valuable insights with minimal input required. The affordability and ease of use make it accessible and beneficial for businesses of varying sizes.

Pricing

Enterprise buyers report PRTG Network Monitor as a cost-effective solution that provides comprehensive monitoring capabilities in one bundle. While its licensing and setup are straightforward, prices can escalate quickly based on the number of sensors required, particularly for larger or more complex environments. PRTG offers both perpetual and subscription licenses, but users find the cost to be high compared to some competitors. The free version offers limited sensors, making it suitable for smaller scale use.

"PRTG Network Monitor is cheap."
"The pricing is reasonable for the features provided."
"I rate the price of PRTG Network Monitor an eight on a scale of one to ten, where one is a high price, and ten is a low price."

Popular Use Cases

PRTG Network Monitor's primary use is for monitoring network performance, stability, and uptime across servers, network devices, and applications. Users manage internal infrastructure, monitor bandwidth, and detect failures. Its versatile sensors allow tracking of remote devices, providing real-time alerts for potential outages. It helps IT teams ensure high availability and optimal resource usage for businesses and clients in various industries, including hotels, educational institutions, and government sectors.

Service and Support

Customer service of PRTG Network Monitor generally receives mixed feedback. It is noted that technical support is typically responsive and helpful, although there are complaints about the lack of remote assistance and reliance on email, which can be slower due to time differences. Many users find the system intuitive and rarely contact support, instead using forums or online resources. Some express dissatisfaction with response times and knowledgeability, particularly for complex queries.

Deployment

PRTG Network Monitor's initial setup is generally described as straightforward and easy. Most users find installation quick, often completing it within minutes to a few hours. Some note the process is intuitive with helpful guides and minimal technical challenges. Occasionally, complexity arises with larger deployments or specific configurations, requiring additional planning and expertise. Auto-discovery features simplify device integration. Users appreciate the simplicity and minimal need for extensive technical support or training.

Scalability

PRTG Network Monitor is highly scalable, easily accommodating increased demands with remote probes, clustering, and additional sensors. Users highlight its adaptability even in complex environments, though some note hardware limitations and the cost of licensing upgrades. It effectively supports small to large enterprises, seamlessly integrating with existing infrastructures. Users commend its intuitive scaling process, making it suitable for diverse organizational needs. Despite some resource consumption concerns, it maintains stability and efficiency.

Stability

PRTG Network Monitor is generally stable, with many describing it as reliable and having minimal issues. Some have faced self-imposed challenges due to exceeding probe counts. Stability can vary depending on IT infrastructure, and occasional crashes are rare. Regular updates and proper hardware guidelines contribute to its solid performance. Some users rate stability highly, while others note areas for improvement, particularly concerning updates and configuration. Most users find PRTG reliable for consistent monitoring.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our PRTG Network Monitor Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

54%

Computer Software Company

Government

Financial Services Firm

Manufacturing Company

Comms Service Provider

University

Real Estate/Law Firm

Healthcare Company

Retailer

Energy/Utilities Company

Construction Company

Insurance Company

Legal Firm

Non Profit

Wholesaler/Distributor

Outsourcing Company

Media Company

Hospitality Company

Transportation Company

Recreational Facilities/Services Company

Consumer Goods Company

Performing Arts

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Learn more about PRTG Network Monitor

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

PRTG Network Monitor customers

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank