SharePoint Reviews

Name: SharePoint
Brand: Microsoft
Rating: 3.9 (152 reviews)

Vendor: Microsoft

3.9 out of 5

152 reviews
78% willing to recommend

6,711 followers

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What is SharePoint?

SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.

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SharePoint is the #1 ranked solution in top Enterprise Content Management solutions, #1 ranked solution in top Corporate Portals, #1 ranked solution in top Enterprise Intranet solutions, and #2 ranked solution in top Web Content Management solutions. PeerSpot users give SharePoint an average rating of 7.8 out of 10. Based on the analysis of the 152 most recent SharePoint reviews, the overall sentiment is positive, with a sentiment score of 7.4. (Among the highest in the category). SharePoint is most commonly compared to Box: SharePoint vs Box. SharePoint is popular among the large enterprise segment, accounting for 60% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a government, accounting for 12% of all views.

Helped 816,406 peers since 2012

Featured reviews

Sanil Paul

IT Service Manager at a energy/utilities company with 10,001+ employees

I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…

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MichaelNdwiga

IT Officer at cityeyehospital

For collaboration, especially with large documents, it's a very good solution. Although, there's a learning curve. So, that's the only challenge. There's a learning curve, especially if you want to integrate with other solutions. Or if you want to make it full of workflows, there's a learning curve. Overall, I would rate the solution an eight out of ten.

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Buthainah Al-Balharith

Information Technology Security Engineer at Direct Choice

We have 100 SharePoint users in our organization. We encountered challenges with the default storage limitations, which initially provided one terabyte. However, we have found a solution by learning how to extract additional storage, expanding it up to five terabytes for certain customers. This enhancement is facilitated through an add-on extra storage feature, allowing users to surpass the initial limitations and manage storage more effectively. Users must understand that each line typically grants ten gigabytes, and when deleted, this allocated storage decreases. Adding extra storage ensures scalability and enables users to accommodate increased data requirements efficiently.

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SharePoint mindshare

Product category:

As of November 2024, the mindshare of SharePoint in the Enterprise Content Management category stands at 18.6%, down from 20.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Content Management

Key learnings from peers

Last updated Nov 21, 2024

Valuable Features

SharePoint's valuable features include powerful search, integration with Office, content management, document libraries, collaboration, versioning, workflows, and mobile access. It supports metadata, security, customization, and multi-device compatibility. Users appreciate the ability for team collaboration, file sharing, seamless integration with other Microsoft services, and ease of use. Advanced collaboration features such as co-authoring, task assignments, and permission settings are highly regarded for enhancing productivity and efficiency in diverse work environments.

"The most valuable aspect of SharePoint is its integration with Teams. T"
"Sharing information is very easy in SharePoint. We use multiple types of documents, like online Excel tools and online content editing, especially for group editing. This allows us to collaborate, even in distributed teams. Despite being geographically spread out, everyone can access the same files online, edit them, and see changes. We also use SharePoint to track all these changes, making our teamwork more collaborative overall. The tool fastens information sharing and collaboration."
"The solution is easy to use."

Room for Improvement

SharePoint faces challenges in real-time co-authoring and complex permission settings. Users find search functionality lacking and file synchronization with OneDrive slow. Configuration is necessary for extended features, but this can be costly. Integration with other enterprise tools and workflows is problematic, with stability issues being common. Training and governance are often insufficient, while documentation is not user-friendly, making SharePoint difficult for new users to navigate. Enhanced mobile experience and improved user interface are needed.

"There's room for improvement in the search functionality, although it has matured significantly over the years."
"The solution should improve its integration with other project management tools."
"The navigation is confusing."

ROI

SharePoint offers high value by reducing costs through the elimination of multiple cloud services. Many organizations have experienced significant financial benefits, including streamlining operations and moving towards paperless environments. Users report enhanced document management and improved efficiency through centralized data control. SharePoint's capability enables departments to develop applications and create dedicated sites for various business needs, allowing widespread access to essential files and information. Organizations find it cheaper and more useful than larger management systems.

Pricing

SharePoint pricing and licensing vary significantly based on organization size, usage needs, and existing agreements with Microsoft. Office 365 can provide a cost-effective solution, especially for smaller companies, while larger enterprises might prefer the on-premises option for flexibility. Licensing can be complex, needing careful planning and potentially involving additional costs for features or third-party integrations. A customized approach with professional guidance can streamline setup and ensure business alignment with SharePoint's offerings.

"The solution's pricing is relatively expensive because it's bundled with other products."
"It comes bundled with the Microsoft 365 pricing plans."
"The product is reasonably priced."

Popular Use Cases

Organizations primarily utilize SharePoint for document management and collaboration, serving as a central repository for document sharing, multi-user collaboration, and content management. It supports Intranet and Extranet functions, integrating with various systems like Office 365, Power Apps, and D365 for workflow automation and project management. Many companies use SharePoint for storing and sharing internal and client-specific documents, facilitating efficient communication and data organization across different departments and teams.

Service and Support

SharePoint's customer service and support vary greatly. Some find it satisfactory, citing Microsoft's professional approach, online resources, and community support. Others experience challenges, particularly due to high costs or slow response times. Support quality often depends on the individual's interaction, contractual agreements, or third-party providers. For some, direct Microsoft assistance requires additional purchases, leading them to use Microsoft partners or internal resources. There is consistent praise for the robustness of community forums and external consultants.

Deployment

Initial setup experiences with SharePoint varied significantly. Many found it straightforward, aided by Microsoft's wizard and documentation, while others experienced complexity, especially with proper planning or for large-scale environments. Complexity often arose from understanding roles, infrastructure requirements, and user profiles. Some users found migration processes slow or experienced challenges with permissions and architecture. Professional assistance or prior knowledge in IT helped streamline the process, while cloud-based setups were easier for some organizations.

Scalability

SharePoint scales well when properly configured, especially in virtual environments. Some experience challenges with specific features or site limitations, but others find the system handles growing user numbers and data loads effectively. Organizations utilizing Office 365 report smoother scalability experiences. Planning and configuration remain crucial, as varied experiences highlight the importance of IT expertise in implementation. Many praise its scalability strength while addressing some hurdles related to cost and infrastructure planning.

Stability

SharePoint stability is generally satisfactory for many users, though challenges may arise due to infrastructure, large data volumes, or specific updates. Some users experience outages or performance degradation associated with Microsoft services or updates. Proper deployment and adherence to best practices significantly enhance stability, while failures often stem from poor planning or incorrect setup. Notably, many emphasize a robust infrastructure and governance, reporting a stable experience. Users often rate stability highly, attributing issues to external factors.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SharePoint Buyer's Guide for additional reliable information.

Review data by company size

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Top industries

By visitors reading reviews

Government

12%

Computer Software Company

11%

Financial Services Firm

10%

Manufacturing Company

Educational Organization

Energy/Utilities Company

University

Insurance Company

Healthcare Company

Construction Company

Real Estate/Law Firm

Retailer

Non Profit

Legal Firm

Comms Service Provider

Media Company

Wholesaler/Distributor

Transportation Company

Logistics Company

Recreational Facilities/Services Company

Outsourcing Company

Hospitality Company

Pharma/Biotech Company

Performing Arts

Aerospace/Defense Firm

Consumer Goods Company

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Learn more about SharePoint

Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.

SharePoint was previously known as SharePoint 2007, SharePoint 2010.

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SharePoint customers

Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.