Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.
The most valuable features of Trend Micro Email Security are the solution's dashboard for easy configuration management, attachment scanning to ensure safe email attachments, effective spam filtering, inter-domain security features, strong protection against phishing, stability and reliability, scalability, helpful technical support, protection against attacks, and monitoring of company data sent via email.
Users appreciate the ability to access email content even when Microsoft mailbox is down, reputation and vaccine checks, user-friendly interface, strong antivirus engine, easy administration, simple initial setup, and high-security level provided by the solution.
Improvements needed for Trend Micro Email Security include better customization features, cost-effective and easy-to-deploy updates, more documentation, improved patch management, clear integration procedures, better testing for performance, stronger spam filtering, an extra layer of security such as multi-factor authentication or encryption, improved send box, checking scam emails, deeper ASM and ATO, improved engine to stop new ransomware, advancing artificial intelligence in email security, less configuring, executive dashboards for visibility of risk, and improved ROI for customers using third-party email solutions.
The effectiveness of Trend Micro Email Security in generating returns on investment has not been observed.
Some users find it reasonable and cheap, while others consider it expensive. It is mentioned that Trend Micro is considerably more expensive than other solutions, such as Sophos.
The licensing for the product is annual, with users having to make annual payments.
The primary use case of Trend Micro Email Security is to provide overall email security and protection. It is used to protect email accounts from threats such as phishing, spam, and fraud.
The solution is also used to manage email onboarding and offboarding, filter out unwanted content, and integrate with on-premises solutions for security and policy management. Additionally, it is used to analyze and scan files from external sources.
The solution helps organizations protect their users and email from suspicious IPs and can block malicious emails and IPs to prevent the spread of threats. It is also implemented to provide email protection services to customers, including spam filtering, protection from fraudulent content, and can be deployed as a cloud solution.
The customer service and support of Trend Micro Email Security is generally good. The technical support team is responsive and helpful, promptly providing solutions or requesting necessary information.
However, there are some areas for improvement, such as delays in support and slow response times for certain solutions.
Some users find the initial setup to be easy and straightforward, with deployment on the cloud taking only a few minutes. However, there are also users who mention that the initial setup process lacks proper explanation and requires contacting support for specific information.
The deployment process can range from two days to two weeks, depending on the complexity and the number of people involved.
The solution of Trend Micro Email Security is highly scalable and flexible. It is able to accommodate a large number of users, making it suitable for organizations with a significant number of employees.
The scalability of the solution is rated very highly. The solution is easy to expand and can be seamlessly integrated with other security products, further enhancing its scalability.
Users generally find the stability of Trend Micro Email Security to be good. Users have not encountered any major issues with the stability of the solution, although there have been some problems with the web proxy and web gateway solutions.
This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.
Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.
With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.
MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
