Trend Micro Email Security Reviews

Name: Trend Micro Email Security
Brand: Trend Micro
Rating: 4.0 (27 reviews)

4.0 out of 5

27 reviews
91% willing to recommend

What is Trend Micro Email Security?

Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.

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Trend Micro Email Security is the #8 ranked solution in top Email Security solutions. PeerSpot users give Trend Micro Email Security an average rating of 8.0 out of 10. Trend Micro Email Security is most commonly compared to Microsoft Defender for Office 365: Trend Micro Email Security vs Microsoft Defender for Office 365. Trend Micro Email Security is popular among the large enterprise segment, accounting for 50% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Buyer's Guide

Trend Micro Email Security

February 2025

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Helped 841,302 peers since 2012

Featured Trend Micro Email Security reviews

Nadeem Syed

CEO at Haniya Technologies

It integrated easily. About 99% of the time, we do not face any challenges in integrating any product of Trend Micro with the existing network. It is usually compatible with all kinds of networks. They have recently added AI to all Trend Micro products. It makes life a little bit easier by catching viruses, providing solutions, and helping out whenever you are stuck somewhere. It is one of the very good features they have right now. For example, one of our clients experienced a network attack and became confused about resolving the issues. The AI was helpful by suggesting initial steps to solve the problem.

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Bruno Obata

IT Manager at Lorinvest Gestão de Recursos Ltda

Trend Micro Email Security uses AI, along with its XDR solution, to enhance email protection. By accessing intelligence and analyzing attacks, it enables faster investigation and response to security threats, helping to identify vulnerabilities and take proactive measures. Overall, I would rate Trend Micro Email Security as a ten out of ten.

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Ricardo Livinalli

Technical advisor at Delta P

We use it to protect our email platform for multiple users Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering. The spam filter has been the most…

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Trend Micro Email Security mindshare

As of March 2025, the mindshare of Trend Micro Email Security in the Email Security category stands at 2.7%, down from 3.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Email Security

PeerAnalyst reports based on Trend Micro Email Security reviews

Type	Title	Date
Category	Email Security	Mar 12, 2025	Download
Product	Reviews, tips, and advice from real users	Mar 12, 2025	Download
Comparison	Trend Micro Email Security vs Microsoft Defender for Office 365	Mar 12, 2025	Download
Comparison	Trend Micro Email Security vs Proofpoint Email Protection	Mar 12, 2025	Download
Comparison	Trend Micro Email Security vs Cisco Secure Email	Mar 12, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Defender for Office 365	4.2	13.5%	97%	47 interviews Add to research
Proofpoint Email Protection	4.2	8.2%	95%	51 interviews Add to research

Valuable Features

Trend Micro Email Security offers simplified rule configuration, advanced threat analytics, and robust integration with the cloud. Its antivirus and antispam functionalities, coupled with a strong UI, make it user-friendly. It provides reliable phishing protection, excels in spam filtering, and supports email attachment scanning. Enhanced by sandbox integration and Advanced Threat Protection, its machine learning capabilities effectively reduce false positives. Its inter-domain features and email authenticity measures strengthen security further.

"Trend Micro is better than any of its competitors."
"The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it."
"Some people can hack our system by sending emails from our domain to our domain. This is blocked completely by Trend Micro."

Room for Improvement

Trend Micro Email Security could enhance phishing and scam detection, improve its artificial intelligence, and reduce spam. There is a need for stronger threat detection, more configuration flexibility, and better integration with other platforms. Users find the interface confusing and report high costs. Documentation and support response times need refinement. Addressing mobile device management and false positives would be beneficial. Introducing features focused on advanced attacks and customization while also making improvements in its dashboard and reporting structure is suggested.

"The company also needs to work on pricing because it is quite costly compared to other products."
"There is room for improvement in mobile device management. The company also needs to work on pricing because it is quite costly compared to other products."
"Trend Micro Email Security can improve on scam detection. It could use AI in this area."

ROI

Trend Micro Email Security provided an ROI ranging from no visible impact to as high as 800%. Many reported a significant improvement in security posture, enhanced protection, and cost-saving features that reduce the need for additional tools. Some noted a fair return after upgrading post-attack experiences. The increased security is crucial, particularly for businesses handling sensitive communications, emphasizing its importance in safeguarding email exchanges and preventing data loss.

Pricing

Trend Micro Email Security is priced at approximately $6,000 for 300 users annually, making it a preferred choice for enterprises and corporate-level companies. Although some users find it expensive compared to options like Barracuda and FortiMail, others consider the value worth the investment due to its robust features. Pricing is annually on a per-user basis, often ranging between $6-$12. The solution's cost varies depending on organizational size and bandwidth, generally considered neither cheap nor overly expensive.

"It is expensive. The cost is per box, and it depends on how big your environment is. Prices range from 11 to 12 dollars for licenses and can fluctuate up and down, but for environments with 4,000 to 5,000 users, it can be between 6 to 8 dollars."
"The solution's pricing is very optimum, given its quality, features, and stability."
"Trend Micro Email Security is not an expensive solution."

Popular Use Cases

Organizations use Trend Micro Email Security for gateway protection of inbound and outbound emails, focusing on spam filtering, phishing prevention, and blocking suspicious IPs and domains. It integrates with on-premises and cloud systems, providing comprehensive email security for numerous users. Essential features include email threat protection, policy compliance, and advanced content analysis. Companies trust it to prevent unauthorized access and manage email onboarding while effectively countering targeted attacks.

Service and Support

Trend Micro Email Security has been noted for excellent support, especially in India with responsive local teams. Many users appreciate quick, helpful support and fast responses. However, some report region-specific delays and suggest improvements. Technical support staff are mostly rated positively, with some giving high ratings. Escalation options and SLAs provide added assurance. Users especially value the availability of both direct and partner-led support, though occasional challenges with response times are noted.

Deployment

The initial setup of Trend Micro Email Security is generally described as straightforward and user-friendly. Many found deploying the cloud-based version quick and simple, often taking only a few hours to a few days. Some noted the need for specific knowledge in email security for optimal configuration. External assistance was sometimes required for integration details. The setup process varied, with some instances requiring more time and resources, especially for complex or hybrid deployments.

Scalability

Trend Micro Email Security is regarded as highly scalable, being cloud-based and flexible for various organizational sizes. It supports expansion for numerous users and can integrate with additional security tools. Utilization involves understanding email workflow and requires troubleshooting expertise. Users find it adaptable for medium to large enterprises, capable of handling significant data volumes. Its scalability is consistently rated between eight to ten, showcasing flexibility and adaptability across diverse organizations with extensive usage.

Stability

Users report Trend Micro Email Security is stable, with few issues encountered. It maintains reliable performance, rarely experiencing downtime. They consistently rate its stability high, typically scoring between eight to ten out of ten. Occasional issues with the web proxy and gateway were noted, but these did not detract from the overall reliability. Users appreciate its ease of management and understanding, which contributes to its perception as a dependable option in the market.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Trend Micro Email Security Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

10%

Comms Service Provider

Manufacturing Company

University

Insurance Company

Educational Organization

Government

Construction Company

Energy/Utilities Company

Retailer

Healthcare Company

Real Estate/Law Firm

Wholesaler/Distributor

Non Profit

Media Company

Legal Firm

Outsourcing Company

Transportation Company

Consumer Goods Company

Pharma/Biotech Company

Hospitality Company

Venture Capital & Private Equity Firm

Logistics Company

Mining And Metals Company

Performing Arts

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Learn more about Trend Micro Email Security

This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.

Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.

With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.