Zoho Mail Reviews

Name: Zoho Mail
Brand: Zoho
Rating: 4 (10 reviews)

Vendor: Zoho

4.0 out of 5

10 reviews
83% willing to recommend

What is Zoho Mail?

Secure Business Email for your organization

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Zoho Mail is the #7 ranked solution in top Email Applications. PeerSpot users give Zoho Mail an average rating of 8.0 out of 10. Zoho Mail is most commonly compared to Google Workspace: Zoho Mail vs Google Workspace. Zoho Mail is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.

Buyer's Guide

Email Applications

August 2024

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Featured reviews

AvinashLotke

Delivery Head at Team Computers

Zoho is not just a traditional software-based company. It offers a wide range of APIs and other integration tools, including a CRM tool and various other products, so integration is not limited. Zoho has operations management and developers, making integration feasible with any system. Zoho is a cloud-based solution, meaning maintenance is managed by their system. They don't provide access to unauthorized persons. Zoho handles maintenance. Traditionally, we haven't recommended Zoho as extensively because we prefer systems we have thoroughly tested and can confidently endorse. We've deployed Zoho a few times with mixed success. In comparison, we've had more success with Google deployments, with higher implementation rates and ease, offering better revenue opportunities. Based on requirements, I might recommend Zoho, but for higher needs or better collaboration, I'd suggest Google, possibly combined with iSoft. If there is no other support, Google remains a strong recommendation. Overall, considering support, I rate the solution a six out of ten.

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Jacob Shetty

Customer Success Manager at SME Advantage Ltd

Zoho Mail is like an electronic mail interface, which we would generally do with an Outlook sort of tool. The only difference is that Zoho Mail is an online edition, so you can't use it if there is no internet The most valuable feature of the solution is its collaboration features. There are a…

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Babatunde-Olugbode

Technical presales engineer at Avetium Consult Ltd

The interface isn't quite good. Everything looks a little low-quality. And maybe because they just started. For example, there's network disconnection. And by the time you send an email before it is delivered, it takes a while. I've also had some clients complain that it freezes at times. So, it's frozen at times and can be a little difficult to update. And sometimes you have to uninstall and reinstall it, and all that. Fr a cloud-based service, it's not quite seamless. But the only thing is that the UI is not very user-friendly. Everything just feels clunky. It should be more user-friendly.

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Zoho Mail mindshare

As of September 2024, the mindshare of Zoho Mail in the Email Applications category stands at 3.3%, up from 1.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Email Applications

Key learnings from peers

Last updated Jul 28, 2024

Valuable Features

"Zoho Mail is a cost-effective solution."
"It uses an alert system and other monitoring tools."
"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."

Room for Improvement

"Zoho Mail is not as good as G Suite, which has integrated calendars."
"They have issues when they are rolling out updates"
"The interface isn't quite good. Everything looks a little low-quality."

Pricing

"The solution’s pricing is very reasonable."
"One of the reasons people use Zoho in Nigeria is because we can pay for it in Naira. It's very affordable already. For example, we can get Zoho Mail for somewhere between 1000 naira per user, which is less than one dollar. In my opinion, it's very affordable."
"The solution is more affordable compared to other products. It is cheap."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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