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Featured Zoom reviews

Zoom mindshare

As of April 2025, the mindshare of Zoom in the Virtual Meetings category stands at 11.1%, down from 14.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Virtual Meetings

PeerResearch reports based on Zoom reviews

TypeTitleDate
CategoryVirtual MeetingsApr 29, 2025Download
ProductReviews, tips, and advice from real usersApr 29, 2025Download
ComparisonZoom vs WebexApr 29, 2025Download
ComparisonZoom vs Skype for BusinessApr 29, 2025Download
ComparisonZoom vs Microsoft TeamsApr 29, 2025Download
Suggested products
TitleRatingMindshareRecommending
TeamViewer4.37.1%91%87 interviewsAdd to research
Webex4.018.4%86%124 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
91%
University
1%
Financial Services Firm
1%
Computer Software Company
1%
Government
1%
Comms Service Provider
1%
 

Zoom reviews

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GS
Finance, Budget & Management Information Systems Reporting Divisional Head (Ibg) at Allied Bank Limited
Verified user of Zoom
Apr 16, 2025
Remote meetings have become seamless and cost-effective

Pros

"Zoom is easy to use and easy to navigate."

Cons

"The user interface is old-fashioned, especially when there are many participants and a lot of tiles appear."
RM
Business Director at central it
Verified user of Zoom
Apr 22, 2025
Ease of integration and transcription feature improve communication, but call duration and noise management present challenges

Pros

"Setting up Zoom is easy."

Cons

"I do not like Zoom as much as Microsoft Teams. I am not sure what is better about Zoom."
Find out what your peers are saying about Zoom. Updated April 2025
849,475 professionals have used our research since 2012.
PeerSpot user
Product Manager at a computer software company with 51-200 employees
Verified user of Zoom
Apr 17, 2025
Flexibility and clarity have improved remote meeting experiences

Pros

"I would recommend Zoom to others because it's easy and serves its intended purpose well."

Cons

"In the past, there were some sound connectivity issues where I would get sound and no picture, and then picture and no sound."
HS
Senior Manager at Morgan Stanley
Verified user of Zoom
Apr 23, 2025
Ensures smooth operations and reliable group communication

Pros

"Zoom is very smooth whether in one-on-one meetings or group calls with more than one hundred people."
VS
Student at a university with 201-500 employees
Verified user of Zoom
Feb 28, 2025
Enables remote collaboration and interactive webinars with valuable features

Pros

"I recommend Zoom for its ability to host webinars and collaborative tools."

Cons

"Sometimes the free version is limited to forty-five minutes. For students, it would be beneficial to have access through the university for longer meetings."
Kallol Chaudhuri - PeerSpot user
Principal Consultant at Oracle
Verified user of Zoom
Apr 29, 2024
Helped us tremendously in collaborating with each other and getting our work done and offers the breakout rooms feature.

Pros

"There are many valuable features. Security is one – you can lock Zoom meetings when you find that all the participants have joined so that there are no intruders. "

Cons

"The video quality of the free version might not be as good as the enterprise edition."
AlexandruCioruta - PeerSpot user
Senior manager at Ernst & Young
Verified user of Zoom
Apr 15, 2024
Easy to use and provides good video and sound quality

Pros

"The most valuable features of Zoom are quick connectivity, screen sharing, and quick response."

Cons

"The solution’s stability could be improved."
LW
Director at a consultancy with 11-50 employees
Verified user of Zoom
Apr 21, 2025
Handles various meeting types seamlessly with valuable features like AI note-taking and privacy options

Pros

"Zoom has become a straightforward solution and is valuable for various meeting types."

Cons

"It does take up a lot of computer bandwidth, which can slow down performance, especially when I'm sharing screens."