Try our new research platform with insights from 80,000+ expert users
reviewer1467651 - PeerSpot reviewer
Technical Architect Associate Manager at Sprint Nextel
Real User
Saves times, reduces errors, and decreases dependency on human resources
Pros and Cons
  • "In particular, with our requirements, we have seen reduced dependency on the workforce and we had proper execution of our business process."
  • "The product should improve on Voice Recognition and IoT pretty soon, as this is the next big thing in and I would like to see this upgraded in the next release."

What is our primary use case?

The primary use case was related to automating a daily job, which involves a lot of manual effort and was error-prone. We did involve RPA to automate the job and also have a pretty useful notification system in place too.

We had a requirement of pulling in data from a location, dumping it all into some spreadsheets, and then applying logic. Once that is complete, the distribution also needs to be controlled, and we have achieved all of this by implementing RPA.

There are also use cases for us where it is still a work in progress, including tasks in finance/accounting, and HR as well.

How has it helped my organization?

AA has helped our organization to improve productivity with less manual dependence. It has come up with certain paradigms in RPA that largely reduce human efforts.

The use case that is mentioned above had a dependency on three FTE on a daily basis to process data for us, and implementing RPA has helped us save this effort. 

There have been processes that were tedious and had dependencies on resources, as well as being error-prone. The involvement of AA has reduced problems to a considerable extent.

What is most valuable?

RPA is a feature that really helped eliminate errors during the execution of structured business processes. In particular, with our requirements, we have seen reduced dependency on the workforce and we had proper execution of our business process.

It has also opened doors for an intelligent notification system as well, with the help of which, we are getting the proper input from the different stages of our program.

Cognitive Automation helps by self-improving, using AI and ML for complex data.

Altogether, these important features help to form the organization as a digital force.

What needs improvement?

The product should improve on Voice Recognition and IoT pretty soon, as this is the next big thing in and I would like to see this upgraded in the next release.

This is the age of Voice Recognition where systems like Alexa and Cortana are ruling. I would love to see certain features for these.

In addition to this, there should also be a community version that will be able to provide support without a cost. This will make sure that the outreach for Automation Anywhere would increase up to a considerable extent.

Buyer's Guide
Automation Anywhere
March 2025
Learn what your peers think about Automation Anywhere. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.

For how long have I used the solution?

I have been using the solution for approximately one year.

What do I think about the stability of the solution?

The solution is quite stable. I have used it for features like RPA and cognitive intelligence and didn't find any instability.

What do I think about the scalability of the solution?

This is certainly scalable and the support is quite good too.

How are customer service and support?

They have pretty decent customer service support. I had reached out a couple of times and I found them decent and knowledgeable. In addition, they have a good SLA too.

Which solution did I use previously and why did I switch?

Other than evaluating UiPath, I have not used a different RPA solution.

What was our ROI?

The ROI is pretty good. I have used it in one of my use cases where I have a dependency on three FTE, and I was able to reduce it by a considerable margin.

Which other solutions did I evaluate?

UiPath was the option that I was evaluating but ended up choosing Automation Anywhere.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1455396 - PeerSpot reviewer
Automation Developer at UnitedLex
Real User
Cost-effective, easy to learn, and handles many automations out of the box
Pros and Cons
  • "It can be easily learned by anyone who spends a bit of time with it."
  • "Training is good and interactive but the final certification exam is very tough and it requires in-depth practical knowledge."

What is our primary use case?

Our use case is to extract information from web applications.

We use this tool to perform an end-to-end process flow that includes extraction, execution, and updating.

The product is simple to use and provides a good base of functionality out of the box to cover most automation scenarios. It is also very extensible in that functionality can be added through the use of class libraries, and AA works as the glue between several processes at our company. Many times, it is the quickest and most effective solution to implement right away, while other solutions require exponential amounts of support.

I am updating my review score to be slightly higher due to its expanded realm of use cases I have explored and successfully implemented.

How has it helped my organization?

It helps in increasing accuracy and decreasing human errors. Also, it helps to double the rate of productivity. It is highly accurate and gets up and running in a very short period of time.

You can keep the Bot learning by feeding more and more data sets, which makes the whole process highly efficient.

It is very cost-effective when deployed and when scaling out to the limit. Each command in the tool is more effective to build a bot very easily, without any issue, and less coding is required.

It can be easily learned by anyone who spends a bit of time with it.

What is most valuable?

The Workflow Designer helps to create the sequences and assigning end-to-end tasks.

Image Recolonization helps with scanned PDF documents, where it will identify certain clauses. Using AA validates all of the PDF documents with high accuracy and less time.

Bot Creator and Task Editor and valuable features.

IQ Bot and Meta bots are super-efficient and AA has a control room that is easy to use with lots of features.

IQ Bot helps to automate PDF and image documents.

It helps in daily reporting through email automation.

Exception handling is pretty decent and we don't have to worry about a process being stuck, as it moves to the next iteration on its own.

What needs improvement?

Cloud-Based architecture is what we expect.

Training is good and interactive but the final certification exam is very tough and it requires in-depth practical knowledge.

I think the process design flow should be simpler than the present feature. Nothing much, but requirements keep adding with complexity, so automation becomes complex for now. That should be one more area of improvement.

For how long have I used the solution?

We have been using Automation Anywhere for two years.

Which solution did I use previously and why did I switch?

We did not use another RPA product prior to this one.

Which other solutions did I evaluate?

We came to know about UiPath and Blue Prism.

What other advice do I have?

This is a perfect solution for us and Automation Anywhere helps us to close many deals. I thank them for that.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Automation Anywhere
March 2025
Learn what your peers think about Automation Anywhere. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,040 professionals have used our research since 2012.
reviewer1452882 - PeerSpot reviewer
Senior Testing Consultant at dhdigital
Real User
Increases productivity, reduces errors, and frees up resources for more valuable tasks
Pros and Cons
  • "OCR, Image Recognition, Object Cloning, and PDF integration help us a lot."
  • "The Image Recognition functionality should be enhanced to improve the accuracy of checkboxes."

What is our primary use case?

We are using Automation Anywhere to automate manual processes and make the organization digital. We have replaced most of the human resources and we are utilizing them for more valued tasks. Now, the other business users are attracted by the output of it and are approaching us to automate their processes in their respective lines of businesses.

We started at version 10 and moved to version 11x. It is more powerful than the previous one, but the new cloud-based RPA has attracted us more and we are migrating to A2019.

How has it helped my organization?

We have increased our productivity by five times as of now, and we are still growing.

Now, most of the processes are automated and even free from an audit perspective, as they are completely automated without human intervention. This is getting better and better.

The user is experiencing much higher outputs without error, rather than using humans who are prone to errors. As this works 24 by 7, they are preferring to automate the task and get it processed using the bot. Multiple business lines are adopting this.

What is most valuable?

OCR, Image Recognition, Object Cloning, and PDF integration help us a lot. We have used these mostly, as our system is legacy. We automate primarily with image recognition and MetaBots, which are mostly accurate. 

Metabots are a useful feature that helps us overcome the issues that we face using image recognition. The reading of data from Excel is much easier and is getting even better in A2019.

The bot store helps us to download most of the reusable utilities and overcome our issues. We also earn at the same time.

What needs improvement?

It can be improved in a few areas where the legacy system can be read through object cloning.

The Image Recognition functionality should be enhanced to improve the accuracy of checkboxes. In A2019, the bot agent will be deployed on the local machine when we run the bot runner, but to download it takes too long, and the user will lose patience. My advice is to improve on this.

Sometimes, the files are getting corrupted and this causes us a lot of trouble. This is an issue that is still pending.

For how long have I used the solution?

We have been using Automation Anywhere for three and a half years.

What do I think about the stability of the solution?

Automation Anywhere is very stable.

What do I think about the scalability of the solution?

The scalability is very good and we have had a pretty good impression from the beginning. It has not changed yet.

How are customer service and technical support?

The technical support is very good. Whenever we raise any ticket with the support team, they respond immediately. Our issues have been resolved on our schedule after they determine the root cause of the problem.

Which solution did I use previously and why did I switch?

We did not use another RPA solution prior to this one.

How was the initial setup?

The initial setup was straightforward. The technical team from Automation Anywhere has helped us in installing. They were able to answer our questions wherever required.

What about the implementation team?

The vendor assisted us and they were very good. They are very responsive and reliable.

What was our ROI?

Not sure as it is from higher management. As of now we cannot share it.

What's my experience with pricing, setup cost, and licensing?

The price is very reasonable.

Which other solutions did I evaluate?

We did not evaluate other options.

What other advice do I have?

Overall, this product seems pretty good as of now.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Software Engineer at a computer software company with 51-200 employees
Real User
Good third-party integration, easy to learn, and the automation code is very readable
Pros and Cons
  • "Since it has capabilities to integrate with third-party applications easily, it makes the life of an automation engineer very easy."
  • "The API integration should be improved further since it is a bit difficult at the moment to connect with the API in the enterprise version."

What is our primary use case?

I am working for a company that is engaged in process automation.

In our company, we have used AA in several projects like finance process automation, payroll, accounts payable, and account receivable processing.

Each of the projects that I have engaged in is different from each other. For example, the finance automation project mainly focused on reconciliations, Excel automation, etc. AP and AR processes mainly focused on front-end navigation through the Chrome browser to download invoices from customer portals and upload and process them in their accounting application, which is also a web-based one.

Automation Anywhere assisted me with all the functions that I require to automate the processes and tasks.

How has it helped my organization?

The AA tool has more than 500 functionalities, which is really useful in feasibility studies.

Since it has capabilities to integrate with third-party applications easily, it makes the life of an automation engineer very easy. 

Our organization works with a few other leading RPA tools also. When compared, every RPA tool, coding/scripting in AA is much easier for a developer. The code is also very readable, which increases the user-friendliness when it comes to code maintenance.

The effort to train a beginner to code in AA is low because all of the commands and functionalities are simple.

What is most valuable?

Excel automation, database integration, and object cloning are few functionalities that I find valuable in the tool because most of the business processes work around them.

With Excel automation, we can open, close, save, and navigate through the Excel workbook. Most importantly, macro integration within Excel is easy, and with that, it unleashes all of the capabilities that we can do with macros to be executed by integrating with AA.

Database integration allows us to integrate with SQL Server and Oracle databases.

Object Cloning means that frontend navigation is made easier. With AA the object cloning command, we can capture the UI objects and customize them as per the process.

What needs improvement?

  • The API integration should be improved further since it is a bit difficult at the moment to connect with the API in the enterprise version.
  • The object cloning command should be improved such to increase the capability and capture more objects in the UI.
  • It would be more advantageous if the email automation allowed us to integrate with cloud-based email servers.
  • Metabots should be improved further, allowing for the same functionality as the task bot.
  • It would be great if AA could reduce the price of IQ Bot.

For how long have I used the solution?

We have been using Automation Anywhere for more than two years.

What do I think about the stability of the solution?

Stability mainly will be based on the system architecture. The tool is stable from 11.3.2.4.

What do I think about the scalability of the solution?

This is scalable across many processes and can integrate with many third-party applications.

How are customer service and technical support?

Technical support is excellent and they work round the clock to sort out any issue we have.

Which solution did I use previously and why did I switch?

In AA, the tool has more capabilities and functionalities when compared with our previous RPA product.

How was the initial setup?

Setup is very straightforward and there is a complete guideline provided.

What about the implementation team?

We implemented in-house.

What was our ROI?

Using AA has improved the lifestyle of the employee. Monetary ROI cannot be revealed as per company rules and policies.

What's my experience with pricing, setup cost, and licensing?

Pricing is affordable and I would recommend beginning with the Starter Package.

Which other solutions did I evaluate?

To evaluate the products, the company went through the reviews.

What other advice do I have?

When considering all the facts, this is one of the most user-friendly RPA tools that I have worked with.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Program Manager - RPA at a tech services company with 501-1,000 employees
Real User
Reduces cost while improving efficiency and accuracy but scalability needs improvement
Pros and Cons
  • "One of the most valuable features is IQ Bot. If you compare Automation Anywhere with any of the other organizations, we may get same type of RPA solution, as there are multiple organizations. But, IQ Bot was one of the primary reasons to choose Automation Anywhere. Using IQ Bot, we can extract more data out from the documents that are unstructured. Therefore, we need to do two things at the same time: We need to extract the information from image-based documents We need to make sure that the efficiency and accuracy of the extraction is improving with each extraction."
  • "They are working on scalability, but I'm expecting them maybe a faster pace for the thing already in place. They need to improve the extraction and accuracy. It's a sort of a journey that we started with a few fears that may end up with a 100 or 200 fears. These are our expectations from IQ Bot. We are quite hopeful that a future release will solve this problem."

What is our primary use case?

I am leading a team of RPA COE.

I'd like to explain something about the organization. We are a pioneer in mortgage real estate. For more than 20 years, we are serving US based clients and mortgage banks. The main purpose of using the Automation Anywhere is to have something which is more than RPA that is artificial intelligence. We wanted to combine all these skills so our client can get all the benefits. We do not want to train our bot constantly. We want to have something which has a self-learning bot.

This is why we opted for Automation Anywhere and are using IQ Bot. Because we have a machine learning compounded into it, which means by using this tool, our bot is self-learning so we don't need to train again. That was the primary reason.

How has it helped my organization?

RPA serves us as a tool or process that improves the efficiency of any organization. Being part of a BPM, we know we cannot go ahead and have more people all the time for any process. At this stage, we need to do something so we can do two things in parallel:

  1. We can reduce the costs. 
  2. We can improve the efficiency and accuracy. 

This is what we were able to do using RPA.

What is most valuable?

One of the most valuable features is IQ Bot. If you compare Automation Anywhere with any of the other organizations, we may get same type of RPA solution, as there are multiple organizations. But, IQ Bot was one of the primary reasons to choose Automation Anywhere. Using IQ Bot, we can extract more data out from the documents that are unstructured. Therefore, we need to do two things at the same time:

  1. We need to extract the information from image-based documents
  2. We need to make sure that the efficiency and accuracy of the extraction is improving with each extraction.

That is a primary feature of IQ Bot and the main reason that we opted for Automation Anywhere.

What needs improvement?

IQ Bot is the primary reason that we are using this. We are the one who started using this sometime back. What I realized is that it is just a product that came to be into existence. There are a lot of things that can be improved with a lot of scope. We are already engage with Automation Anywhere, giving our feedback, so they can improve. For example, they can improve the scope of extractions. IQ Bot does have some limitations. We have received assurances that in future releases this problem will be solved, and we should be able to do more extractions based upon future releases.

What do I think about the stability of the solution?

This is what I mentioned about things that they need to improve. They are working on scalability, but I'm expecting them maybe a faster pace for the thing already in place. They need to improve the extraction and accuracy. It's a sort of a journey that we started with a few fears that may end up with a 100 or 200 fears. These are our expectations from IQ Bot. We are quite hopeful that a future release will solve this problem.

What do I think about the scalability of the solution?

It's a good to some extent. We faced an issue where the IQ Bot was very unstable. There were out days, but it's just good their support team is quite helpful. Whenever we set up new environments, we may face these type of issues. However, these are technical challenges which we might expect from any tool. These are new things for everyone, even for Automation Anywhere.

Initially, we faced stability challenges with the IQ Bot server, but now those are stable as compared to previous versions.

How was the initial setup?

It was quite straightforward, considering that people are able to understand what they need. The need is clear, so it's a pretty straightforward solution.

Which other solutions did I evaluate?

We did not exactly look at another product, but being within the industry prior to this, we used a few different products. The main reason for not choosing the others were they were lacking artificial intelligence and the machine learning component, which has the algorithm within it. 

Automation Anywhere has been more sustainable and scalable.

What other advice do I have?

There is still a lot of scope issues. There is always a gap between the customer and what they sell us. So, the customer is never satisfied. I want to give an eight, nine, or 10, but I still have a lot of expectations from Automation Anywhere, so I'll go for a seven (out of ten).

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
RPA Developer at Accenture
Video Review
Real User
IQ Bot has helped us process a lot of unstructured data into structured data
Pros and Cons
  • "We use IQ Bot for invoice processing. It can be any type of document. It could be a PDF or any sort of document. It will convert those PDFs into CSV files, which is a structured format. It takes it from an unstructured to structured format. That is why we use IQ Bot."
  • "The Excel command has some limitations that they are working on."

How has it helped my organization?

One thing that we have used it for is uploading reconciliation files. These files usually come in hundreds. Previously, users used to do this work manually everyday. There were around 1,000 users, so that process has been completely automated. Now, these users can focus on more valuable work other than this manual task. This has really helped them.

Apart from this, we also have invoice processing where we are using IQ Bot. For that, even if the invoices are in different formats, the IQ Bot learns, then it works on them. That has helped us a lot.

What is most valuable?

Apart from the thing which Automation Anywhere is meant for: To automate manual tasks. I feel IQ Bot is the cherry on top, as it has helped us process a lot of unstructured data and it learns over a span of time. So, it has really helped us.

The IQ Bot is the latest feature of Automation Anywhere. It uses cognitive abilities to learn over a span of time, in which we have to train the IQ Bot. It will eventually learn after about 10 files, then it will start learning on its own and it will be able to do the task on its own. 

We use IQ Bot for invoice processing. It can be any type of document. It could be a PDF or any sort of document. It will convert those PDFs into CSV files, which is a structured format. It takes it from an unstructured to structured format. That is why we use IQ Bot.

What needs improvement?

The Excel command has some limitations. They are working on it. Now, from what I have heard, it has 40 plus commands in the Excel operation, so that is a very good thing. Once that comes up, it would be a 10 out of 10 for Automation Anywhere.

What do I think about the stability of the solution?

Stability will come down to how the code has been made up. It should definitely handle the code. If anything fails, like the website is not working, it should inform the users. So, it depends on how the code has been developed and it should be able to handle the code if any error comes along. The stability depends on the factor of the developer's coding. Otherwise, the tool is pretty stable.

What do I think about the scalability of the solution?

There have been problems with scalability. It comes down to how we handle the code. It should be handled properly, then there shouldn't be any problems.

How are customer service and technical support?

Automation Anywhere has very strong game because it is always up for asking feedback. It doesn't just ask for feedback. It actually works upon it. So, every time it releases a new version, we always see that feedback being implemented into their tool. That's a very good thing from Automation Anywhere which I have seen. They actually take the customer's feedback very seriously.

I was working on a workload feature called Workload Management, where I was facing a few issues here and there. For that, I raise a ticket and in the next release it was actually implemented. It was glitch type of thing, and it was handled in the next release.

What about the implementation team?

For evaluating, there is a visibility team which does a visibility check for how the tool should be implemented. I haven't been a part of that.

Which other solutions did I evaluate?

I wasn't part of the decision-making process since I am the developer. Management sees the tool visibility and checks.

What other advice do I have?

I would give it an eight (out of 10) because there is still scope of improvement which I see in the upcoming tools they have already implemented. I'm still waiting for it. Maybe after that, it could be a 10 (out of 10), but for now it's an eight (out of 10).

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Architect at a computer software company with 10,001+ employees
Real User
A mature solution that saves our customers time working with big data
Pros and Cons
  • "The most valuable feature is the ability to transform data into clusters."
  • "In the next release of this solution, I would like to see a plug-and-play tool for NLP programming."

What is our primary use case?

We primarily use this for customer data management.

We use this tool to help perform transformations on our data.

How has it helped my organization?

This solution has helped our customers to work with large data. They want to perform data transformations to assist them in making decisions. Our customers are very happy with this tool.

What is most valuable?

The most valuable feature is the ability to transform data into clusters.

What needs improvement?

In the next release of this solution, I would like to see a plug-and-play tool for NLP programming.

This solution needs to have more support for big data, including decision-making abilities.

What do I think about the stability of the solution?

The stability of this solution has improved. We have less than one percent downtime in a day, so it is stable.

What do I think about the scalability of the solution?

This solution scales based on licenses and the number of processes. The bots, themselves, are very mature and can scale. The bots are plug-and-play.

How are customer service and technical support?

We don't have very many issues so we have rarely used technical support. I would say that my experience with them has been satisfactory. 

Which solution did I use previously and why did I switch?

We had a lot of manual processes that we wanted to automate. We also had a lot of industry-specific automation tools, but we were not doing bot development. 

How was the initial setup?

I was not involved in the initial setup of this solution, but I have been responsible for some of the updates. The update process is not complex. 

What about the implementation team?

We used a local company to assist us with the implementation of this solution. 

What was our ROI?

I have seen customers save resources by using this tool. One of them replaced two hundred users with automation.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are approximately $10,000 USD for between five and ten users.

Which other solutions did I evaluate?

We were already familiar with this solution because we had recommended it for customers in past project proposals. We had also helped them with implementation.

What other advice do I have?

We are having a very good experience with this product. It has capabilities for artificial intelligence, analytical programming, and machine learning. Once you understand your data, you can understand your customer.

In the long run, we see that Automation Anywhere will have a very good place in the market. Data is very important, and we feel that this tool will be a market leader.

This solution is very mature compared to some of the others in the market.

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
SeniorMa1140 - PeerSpot reviewer
Senior Manager at a pharma/biotech company with 10,001+ employees
Real User
A user-friendly solution for automating HR and Financial tasks, but improvements are needed in license management and technical support
Pros and Cons
  • "We reduce the time that scientists spend on manual tasks and put them on more value-added work."
  • "The areas that need improvement are the license management, user access permission, user role access management, and technical support."

What is our primary use case?

We have multiple uses for this solution. We are from a biopharmaceutical background. We are the global technology center for AstraZeneca Biopharma and AstraZeneca Oncology. 

We have many use cases, but one of the primary uses is for all of the business processes. We do the automation, we apply the tool and simplify the work. We currently have more than sixty or seventy bots in place, including in HR and in finance.

As an example, one of the cases we were working on is industry best practices and industry innovators. We reduce the time that scientists spend on manual tasks and put them on more value-added work.

Another example is with adverse effects, where people who take medication can have an adverse reaction. If the customer reports their reactions, it gets automated.

We have several teams and we are not centralized, we have democratized it. We have different sequences; they have their development team, and we manage the Centre of Excellence.

What needs improvement?

The areas that need improvement are the license management, user access permission, user role access management, and technical support.

We have had many challenges in managing the roles through user automation, but we have heard that 2019 has something new, so we will wait and see.

For how long have I used the solution?

We have been using this solution since 2017.

What do I think about the stability of the solution?

The stability of this solution is good. 

We have had some challenges since 2017. We have had some progress and improvised the platform. Now it is stable.

We are now hosted in the cloud and all of our data is available. It's reliable and secure.

All of our data is retained in-house only to ensure that we are compliant.

What do I think about the scalability of the solution?

Every year we are improving, and the scalability is there to match. Our platform equally matches our skills.

How are customer service and technical support?

The technical support needs to be improved to provide exclusive support for each customer.

How was the initial setup?

The deployment was easy and straightforward, and the POC was easy to perform.

What about the implementation team?

We had some input from other people during the implementation.

What was our ROI?

Using this solution has brought a lot of return on investment in terms of saving hours or FTEs. We are utilizing them in more constructive areas.

Which other solutions did I evaluate?

We spoke with several vendors. We chose Automation Anywhere because it is user-friendly. The interface is easier to use and the partnership is better.

What other advice do I have?

We allow the developer to train themselves right from the university, and they like several things about the Centre of Excellence person.

For anybody who is researching this solution, I suggest that they try it. It is a good platform to start with. If they were to fix the areas that I have mentioned then it would be a perfect solution.

I would rate this solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Automation Anywhere Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Automation Anywhere Report and get advice and tips from experienced pros sharing their opinions.