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42Gears SureMDM vs ManageEngine Endpoint Central comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
238
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
42Gears SureMDM
Ranking in Enterprise Mobility Management (EMM)
10th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
ManageEngine Endpoint Central
Ranking in Enterprise Mobility Management (EMM)
4th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
Client Desktop Management (1st), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

As of February 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 35.7%, down from 38.6% compared to the previous year. The mindshare of 42Gears SureMDM is 2.2%, up from 1.1% compared to the previous year. The mindshare of ManageEngine Endpoint Central is 6.5%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Giridharan G - PeerSpot reviewer
Used to control mobile devices
Remote Wipe is one of the vital options everybody looks for in 42Gears SureMDM or any MDM product. We are trying to get the latest product updates as much as possible, and it is mostly automated. Two to three engineers are involved in the solution’s maintenance. I would recommend the solution to other users. Overall, I rate the solution an eight or nine out of ten.
Gabriel Clement - PeerSpot reviewer
Good for patch server management
For Endpoint Central, as an end-user system, we set automatic deployment from Friday. If, for any reason, there are instances that are missed, we check every day from 07:00 AM to 05:00 PM. We don't need to submit automatic deployment, so it's still part of my deployment process. We set up a test server. Once we are okay with the patch that they need to test, they approve it, and then it applies to production. We used Microsoft. So, for asset processing reports and things like that, we had to move to ManageEngine. They changed the name to Endpoint Central. So, it's like that in terms of being much better and having more functionality as a product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have a BYOD policy, and this solution helps us manage our devices."
"Remote Wipe and Autopilot is one of the best features."
"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."
"The most valuable feature of Intune is the user-friendly portal for end users."
"Our main use is Intune's management of mobile devices, like Android or iPhone devices. The application performs quite well for both types. We successfully managed almost 3,000 endpoints."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."
"Intune significantly simplifies application deployment, mobile application management, and policy enforcement, such as restricting user access to specific applications, thereby enhancing overall environment security."
"Payloads, application publishing, and cataloging features are valuable to our customers."
"The solution's customer support is good."
"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."
"Its dashboards are valuable. It is easy to access dashboards and implement policies."
"The solution is stable and reliable."
"We use the solution primarily to control mobile devices."
"The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."
"This solution is very dynamic. I can do what I need to do with it."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"The dashboard has been very useful."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."
"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users."
"The solution's stability is better than the other solutions in the market."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"The setup is pretty simple."
 

Cons

"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"The UI is not user-friendly and has room for improvement."
"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."
"When we implemented Intune, it would have been helpful if Microsoft had provided some videos or data about Intune."
"There are a couple of issues with stability."
"Customer service used to be better, but as we are nearing the end of the contract, the focus on investing in us as a customer has diminished. It is what one would expect in such a situation."
"The solution could improve by having better integration with Apple."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"The dashboards could be improved."
"The solution’s pricing could be made cheaper."
"User creation on Mac must be improved."
"The product is not so convenient to deploy or to configure."
"Online information regarding used cases specific to 42Gears SureMDM will help us do configuration changes more comfortably."
"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."
"The user interface and customization features are not the best and could be improved."
"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."
"We are looking for a complete solution for patch management with central management and the cloud which ManageEngine Endpoint Central does not provide."
"The technical support could improve response times, especially when immediate assistance is needed."
"I would like to have the option to install the agent remotely."
"The product must provide more API integrations with different ERP tools."
"Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
 

Pricing and Cost Advice

"Pricing can be improved."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"The price could be better."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"I would rate the price a four out of ten with ten being the most expensive."
"I am satisfied with the price of this solution."
"We pay a yearly licensing fee for 42Gears SureMDM, which is comparatively expensive for an enterprise license."
"There is an option to make yearly or monthly payments towards the licensing costs attached to the solution. Price-wise, the product is okay."
"The tool is expensive and priced at 39 dollars yearly. The pricing is fixed and I would rate it a seven-point five out of ten."
"Their pricing structure is very good against the competition. Pricing is definitely not a challenge here."
"42Gears SureMDM is not an expensive solution."
"I rate the tool's pricing a four out of ten."
"The price could be cheaper."
"There are multiple flavors of the app. They have a distributed version for enterprises. It depends on your size. They price it on a per machine basis. 250 or 500 is probably their least amount."
"The product is not costly. The product is properly priced, especially for SMBs."
"I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
"We pay about $250 a year for our license."
"The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
"The licensing is very easy to understand and pricing is right for what you get."
"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
22%
Retailer
12%
Manufacturing Company
10%
Transportation Company
6%
Educational Organization
46%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about 42Gears SureMDM?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for 42Gears SureMDM?
42Gears SureMDM is not an expensive solution. On a scale from one to ten, where one is expensive and ten is cheap, I ...
What needs improvement with 42Gears SureMDM?
Online information regarding used cases specific to 42Gears SureMDM will help us do configuration changes more comfor...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there the...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I am not aware of the pricing and costs. I might know more when we renew our contract.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
SureMDM
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SmartLiberty, Hopi Holding, FIITJEE, Al Dhafra Private School, MRF Limited, Satin Creditcare Network Limited (SCNL), Alkem, Yelp Eat24
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Find out what your peers are saying about 42Gears SureMDM vs. ManageEngine Endpoint Central and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.