Bizagi and OpenText AppWorks are prominent contenders in the business process management space. Bizagi is preferred for its user-friendliness and rapid deployment, making it ideal for quick implementations, while OpenText stands out with its integration capabilities, catering to organizations needing extensive automation but at a higher cost.
Features: Bizagi stands out for its user-friendly process modeling capabilities, compliance with BPMN 2.0 standards, and the ability to quickly automate processes. It also provides flexibility and mobility, facilitating easy integration with systems like SAP. OpenText AppWorks offers strong integration capabilities and scalable workflow management, excelling in detailed process monitoring and third-party system integrations.
Room for Improvement: Bizagi users report issues related to system stability with large models and seek improved licensing management, integration with other tools, and cloud support. OpenText AppWorks requires enhancements in its UI design and mobile compatibility, and users call for better pricing models along with improvements in its BPMN 2.0 model.
Ease of Deployment and Customer Service: Bizagi offers multiple deployment options including on-premises, public cloud, and hybrid cloud, though its customer support receives mixed reviews. OpenText AppWorks also provides diverse deployment methods, generally yielding well-rated support services, though some seek quicker response times.
Pricing and ROI: Bizagi offers competitive pricing, appealing to smaller businesses with its free modeler option, though licensing costs have been increasing. Users report significant ROI mainly through cost savings in automation. OpenText AppWorks has a more expensive structure with variable costs based on licensing and user count, though it offers extensive features requiring effective negotiation for a balanced cost-benefit approach.
Bizagi’s industry-leading low-code process automation platform connects people, applications, robots, and information. As the most business-friendly and flexible solution on the market, Bizagi enables true collaboration between business and IT, delivering faster adoption and success. Fuelled by a community of 1 million users, Bizagi powers over 1,000 organizations worldwide including Adidas, BAE Systems, and Old Mutual. For more information visit www.bizagi.com
OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
