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BrowserStack vs Eggplant Test comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
7.9
Eggplant Test improved ROI by automating scripts, saving costs and time, proving efficient with affordable licensing.
 

Customer Service

Sentiment score
7.4
BrowserStack's customer service is praised for responsiveness, quick issue resolution, and knowledgeable staff, with minor improvement suggestions.
Sentiment score
7.6
Eggplant Test's customer service is generally quick and knowledgeable, but response times vary, especially for overseas support.
 

Scalability Issues

Sentiment score
7.4
BrowserStack is scalable, with license expansions and updated OS access, but faces cost, platform support, and connectivity issues.
Sentiment score
5.9
Eggplant Test scales well with licensing considerations, supporting broad platforms but limited by language support and performance issues.
 

Stability Issues

Sentiment score
6.8
BrowserStack is praised for stability and reliability, despite occasional connectivity issues and device crashes, with strong performance and pricing.
Sentiment score
6.4
Eggplant Test is generally stable with quick support, though some users report connectivity issues, crashes, and Linux compatibility challenges.
 

Room For Improvement

BrowserStack needs improved visibility, file uploads, integrations, speed, support, pricing, device options, AI features, and accessibility testing.
Eggplant Test needs enhancements in usability, integration, interface intuitiveness, multi-language compatibility, stability, and updated documentation with training.
 

Setup Cost

BrowserStack's tailored enterprise plans are cost-effective compared to Perfecto, offering customizable licenses despite mixed affordability perceptions.
Eggplant Test is costly, ideal for large enterprises with high initial costs, offering integration, stability, and minimal hardware expenses.
 

Valuable Features

BrowserStack offers fast, flexible testing across diverse OS and devices with automation, local testing, and seamless integration capabilities.
Eggplant Test provides cross-platform automation with AI-driven features, including object recognition, OCR, and seamless modular scripting.
 

Categories and Ranking

BrowserStack
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Functional Testing Tools (3rd), AI-Augmented Software-Testing Tools (1st)
Eggplant Test
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
Test Management Tools (10th), Digital Experience Monitoring (DEM) (7th), Test Automation Tools (14th)
 

Mindshare comparison

While both are Quality Assurance solutions, they serve different purposes. BrowserStack is designed for Functional Testing Tools and holds a mindshare of 11.2%, up 10.8% compared to last year.
Eggplant Test, on the other hand, focuses on Test Automation Tools, holds 3.6% mindshare, up 2.9% since last year.
Functional Testing Tools
Test Automation Tools
 

Featured Reviews

ANand Kale - PeerSpot reviewer
Good in the area of automation and offers a high test coverage to users
I integrated BrowserStack into our company's web and application test workflows because it has plugins that work with browsers and applications, allowing for cross-browser testing. BrowserStack was really helpful for cross-browser testing in areas involving mobiles, web applications, or tablets. The tool can help with the testing across all applications. I have not experienced any time-saving feature from the use of the tool. My company uses the product for real-device testing since it has a bunch of devices in our library. My company has a repository where we do manual testing. BrowserStack improved the quality of our company's applications. Improvements I have seen with the testing part revolve around the fact that it is able to do testing at a fast pace. The quality of the product is better since it can go through all the parts of the applications, meaning it can provide high test coverage. The tool is also good in the area of automation. The test coverage is higher, and the time taken during the testing phase is less due to automation. I have not used the product's integration capabilities since my company doesn't have the option to look at other QA testing tools like Selenium, which can be used for the automation capabilities provided. The product should offer more support for cross-browser testing, device testing, and testing across multiple devices. I rate the tool an eight out of ten.
Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
8%
Retailer
6%
Healthcare Company
13%
Financial Services Firm
12%
Manufacturing Company
12%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BrowserStack?
The product's initial setup phase was not very difficult.
What is your experience regarding pricing and costs for BrowserStack?
My company found the product's license to be very compatible with our budget, and we pay 5,000 to 10,000 per year for licenses.
What needs improvement with BrowserStack?
I haven't seen AI in BrowserStack, making it in an area where improvements are required in the product. Accessibility testing is an area of concern where improvements are required.
How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
Eggplant Test is a bit expensive compared to its competitors.
 

Comparisons

 

Also Known As

No data available
Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
 

Overview

 

Sample Customers

Microsoft, RBS, jQuery, Expedia, Citrix, AIG
FUJIFILM Group, NEC Personal Computers
Find out what your peers are saying about BrowserStack vs. Eggplant Test and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.