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CA Unified Communications Monitor vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
102nd
Ranking in IT Infrastructure Monitoring
71st
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (5th)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
8th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
101
Ranking in other categories
Cloud Monitoring Software (8th)
 

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.1%, up from 0.1% compared to the previous year. The mindshare of PRTG Network Monitor is 4.2%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
Tochukwu Uzomba - PeerSpot reviewer
Efficiently monitor networks across regions with seamless setup and robust feature set
PRTG Network Monitor is easy to set up. Within a few minutes, it is operational. It is an all-in-one monitoring solution without extra costs. For example, we set it up for an insurance company with branches across Africa. We are able to monitor from Lagos without installing anything in the branches, using the agentless feature. We just put in the IP address and the parameter, and we monitor from those ends. Additionally, all the sensors are very useful. Most people are interested in the bandwidth monitoring sensor to see what bandwidth the users are consuming. The pricing is affordable compared to SolarWinds.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"PRTG Network Monitor's best features are its flexibility, ease of implementation, user-friendliness, and intuitive interfaces."
"The sensors and remote probes are phenomenal. We use them for all of our global sites. The problem with our global sites are that they are all VPNs. If the link goes down, you can't monitor other solutions, as it just goes off the grid. Having remote probes allows them to still carry on and get the information that we need when it comes back up, sending the information to us."
"It is pretty simple to use, which is always a good thing. It's been very reliable in updating us if any issues crop up."
"Ability to create a dashboard inside software monitoring."
"I can create my own program sensor. This means I can add extra monitoring capabilities into the already fundamentally strong foundation."
"We use the remote probes a lot for our branch offices. Instead of deploying the full instance of PRTG, we'll put a remote probe out there. This simplifies the whole deployment for us."
"One of the valuable features is the diversity of metrics available to us to monitor. It's all there, it's all in the box. It's all made very easy, by virtue of it being pre-configured."
"We like the alerting system, the SNMP monitoring and the customization of the bandwidth."
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"The remote probes seem to be a little bit buggy at times. They just stop working or they say they can't communicate. What we tend to do to is install the remote app onto the servers that we use. That seems to clear it up."
"When using PRTG Network Monitor it is beneficial if you have prior experience with it, the user interface could improve."
"The technical support service should be improved."
"Can be slow in the way it polls the different engines."
"Their penetration within the market could be much better. If their pricing was lower, even though it's reasonable now, it might help them achieve this."
"I would like the ability to monitor Cisco IRS devices."
"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."
"It would be good if there were better graphical interfaces when you have it on multiple monitors... Because we have so many servers, things can get lost in the fog a little bit. Maybe having a better way of showing different geographies, Flash, etc., would help."
 

Pricing and Cost Advice

Information not available
"We have an unlimited perpetual license, so we just pay support costs and it can scale throughout the organization."
"It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible."
"When you buy PRTG, everything comes in one bundle. Licensing is very easy."
"Cost was a factor when selecting this solution, but it just did everything we wanted it to do."
"PRTG Network Monitor is very expensive."
"The pricing is reasonable for the features provided."
"We have unlimited devices and sensors, and it is a bit pricey, but we do have unlimited sensors. With all things considered the price is fine, related to the solution itself. PRTG Network Monitor is good value for money."
"We bought a license for 4000 sensors."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
50%
Computer Software Company
8%
Government
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The prices are very high for PRTG Network Monitor. That's why I'm using the free100 sensor license.
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about CA Unified Communications Monitor vs. PRTG Network Monitor and other solutions. Updated: April 2025.
848,270 professionals have used our research since 2012.