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CA Unified Communications Monitor vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Unified Communications M...
Ranking in Network Monitoring Software
87th
Ranking in IT Infrastructure Monitoring
67th
Average Rating
6.6
Number of Reviews
2
Ranking in other categories
Unified Communications Monitoring (3rd)
PRTG Network Monitor
Ranking in Network Monitoring Software
5th
Ranking in IT Infrastructure Monitoring
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Cloud Monitoring Software (8th)
 

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of CA Unified Communications Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of PRTG Network Monitor is 3.3%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
PRTG Network Monitor3.3%
CA Unified Communications Monitor0.5%
Other96.2%
Network Monitoring Software
 

Featured Reviews

itarchit489981 - PeerSpot reviewer
IT Architect at a comms service provider with 10,001+ employees
Good end-to-end voice quality monitoring and offers valuable features
The solution should have automatic baseline detection. On the per hour, per base, per week. That's usually the best. And on a per individual CI level. I know that they're working on it and when that's available then we will definitely implement it because it will reduce the effort we need to maintain all the products. Right now we have to set thresholds for every location, and it needs to be actually dynamic so if we have better thresholding, we'll have faster alarms across all our locations. We won't have to expend effort on it by resetting or checking them on a regular basis.
madhan kumar hs - PeerSpot reviewer
software engineer at Capgemini
Alerting precision has reduced incident response times and improved department-level network visibility
The auto-pause sensor during the maintenance window is good without any false alerts, and it prevents me from getting flooded with alerts during planned maintenance, helping department heads understand their own network usage better. It has reduced incident response time by giving clearer ownership of each alert, ensuring alerts go to the proper recipient. SNMP testers and auto-pause are among the best features of PRTG Network Monitor, which is particularly useful for different departments such as HR and finance, where alerts can be filtered accordingly. The alerting features and dashboard of PRTG Network Monitor are very helpful, especially in our industry. However, the dashboard can look cluttered on smaller screens, which is one negative aspect. PRTG Network Monitor has impacted us positively; we have stopped getting flooded with alerts during planned maintenance or unplanned outages. Compared to others, this gives specific alerts very quickly and helps department heads understand their own network usage better, thus reducing incident response time so that each alert has clear ownership.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use the solution to meet the needs of the customer."
"Good end-to-end monitoring"
"The feature I like is that it can easily do a lot of mapping."
"The alerting system is very stable, and it's helpful whenever any sensor is down."
"PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things."
"The initial setup is very simple."
"PRTG Network Monitor is perhaps the most accurate tool we have used to monitor the capacity of the WAN connection."
"The tool is integrated with our email for the alerts."
"It helps the entire organization become digitally enabled."
"It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices."
 

Cons

"All the features and functions of the solution can be improved."
"The solution should have automatic baseline detection."
"The technical support from PRTG needs significant improvement."
"There is room for improvement in this solution for the performance and third-party monitoring protocols. They need to be updated to the latest ones."
"The Desktop app is good but it can be really sluggish at times, especially when you're editing different elements."
"The technical support could respond a little bit quicker."
"I know we're going to move to Docker applications and I understand that PRTG does some monitoring regarding this. I do not know if it is complete. If it's not yet complete, it's something they should consider improving."
"The user interface could be more modern as it is quite dated. PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use."
"PRTG Network Monitor could improve interaction with customers by offering direct support involvement instead of just mail responses."
"I would like to see a more robust platform and a new dashboard. In addition, the code is good, but it needs improvement."
 

Pricing and Cost Advice

Information not available
"Sensors on free version can run out quick."
"We have an unlimited license for this solution."
"The pricing is okay and it is cheaper than some competing products."
"There is a license to use PRTG Network Monitor and it is annually."
"Licenses are very expensive, so I would like to see cheaper licensing."
"PRTG Network Monitor's price is a little high."
"The price of PRTG Network Monitor is more expensive than other solutions, such as OP Network Manager."
"We are using the basic PRTG that we can download for free. For now, we only need to monitor less than 100 devices. For more than 100 devices, we would need to buy a license. PRTG is much cheaper than SolarWinds."
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Comparison Review

it_user174738 - PeerSpot reviewer
IT Developer at a tech services company with 51-200 employees
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
10%
Financial Services Firm
8%
Comms Service Provider
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise19
Large Enterprise49
 

Questions from the Community

Ask a question
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What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
What is your experience regarding pricing and costs for PRTG Network Monitor?
The pricing was higher at the beginning, but the recurring licensing cost is affordable and reasonable. Overall, the pricing, setup cost, and licensing is fair for our industry. They have quoted us...
 

Also Known As

CA UC Monitor
No data available
 

Overview

 

Sample Customers

BBVA Compass
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about CA Unified Communications Monitor vs. PRTG Network Monitor and other solutions. Updated: February 2026.
881,928 professionals have used our research since 2012.