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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs GoToMyPC comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Remote Access
5th
Average Rating
8.4
Number of Reviews
124
Ranking in other categories
Application Virtualization (1st), Virtual Desktop Infrastructure (VDI) (3rd), Desktop as a Service (DaaS) (1st)
GoToMyPC
Ranking in Remote Access
28th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Remote Access category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 7.3%, down from 8.5% compared to the previous year. The mindshare of GoToMyPC is 1.3%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

DavidWood1 - PeerSpot reviewer
Mar 16, 2023
Flexible Deployment, reliable performance, and fast transmission speeds
Provisioning Server is a fantastic option for image management in Citrix Virtual Apps and Desktops. It offers excellent performance and reliability. On the other hand, while Machine Creation Services can be scaled easily, they can significantly increase storage consumption. For instance, creating a Windows 10 image in MCS typically requires at least 80 GB of storage, in addition to any separate disks needed. To store changes made by users in Machine Creation Services, the differencing disk must be equal in size to the base disk, leading to significant storage consumption. On the other hand, Provisioning Server uses image versioning, creating a new image version every time it's modified. As a result, virtual machines streamed from the server revert to their original state after a reboot, which is similar to their state during the first boot. Using the provisioning server, I start by configuring a virtual machine with either a 2016 or 2019 server operating system. I install the necessary Citrix client provisioning server target device software, followed by installing the required applications. After that, I capture the entire configuration to a file share. The image is then streamed from the file share to the hypervisor, which can handle multiple machines. In some large-scale deployments, we have used a single image to provision thousands of servers. Once the image is captured and stored on the file share, it is set to read-only mode, and any changes made to it are not accepted until it is put in read-write mode. When a virtual machine is rebooted, it returns to its previous state before the changes were made. This feature can be beneficial in situations like a virus outbreak, where a simple reboot of the virtual machines can remove any malicious code or changes. A provisioning server offers a faster recovery time from a bad change and is generally faster than machine creation services. With the provisioning server, changes are not accepted until the read-write mode is enabled, and if a virus outbreak occurs, rebooting the machines restores them to the previous state. On the other hand, machine creation services' speed is dependent on the storage's speed, and recovery time from a bad change can take longer, especially with a large number of devices. If a bad change is made with machine creation services, the replication process can take a while to revert, whereas, with a provisioning server, all machines can be rebooted quickly. Within thirty minutes, I can restore my system to its previous state using the provisioning server.
SK
Sep 23, 2020
Accessing multiple PCs from remote locations is easy and reliable with this solution
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution."
"The most valuable feature of the solution stems from the convenience and the ease of setup the tool provides."
"The installation and maintenance are good.​"
"It virtualizes the application on your desktop."
"This is a very stable solution which you can feel confident using."
"The most valuable feature of the solution is that it supports team clients."
"Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device."
"Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage"
"The technical support is good."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"The solution is very quick to set up."
"The installation is almost instant."
"I can do anything from a remote desktop as if I were sitting at my own PC."
 

Cons

"The product has some bugs, making it an area of concern where improvements are required."
"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."
"The initial setup is complex."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"Citrix Virtual Apps and Desktops is a complex solution."
"We had an issue when we were using the Citrix server. We needed to install the Citrix Runtime in the server where the application was hosted."
"Pricing and technical support needs improvement."
"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"If the PC is hung then it requires a reboot."
"The pricing has tripled in a small amount of time and there is not three times better service."
 

Pricing and Cost Advice

"The tool is expensive."
"You have to do some hard work in order to get the suitable licenses."
"I don't quite remember the specifics of what we had. I believe we had a 25-user license, and I don't recall it being overly expensive."
"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
"The solution is affordable."
"Citrix is expensive."
"Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
"Implementing Citrix DaaS with thin clients, rather than physical laptops, has resulted in savings of 27% to 29%. Additionally, moving 1,000 users from physical laptops to thin clients and VDI solutions can save around 40,000 kilograms of carbon emissions, benefiting both the environment and the company's economy, provided thin clients are used."
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Government
8%
Computer Software Company
18%
Manufacturing Company
8%
Real Estate/Law Firm
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
Ask a question
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Also Known As

Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Learn More

 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
The Lubitz Financial Group, Stitely & Kartsetter PLLC
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. GoToMyPC and other solutions. Updated: October 2024.
814,649 professionals have used our research since 2012.