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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs GoToMyPC comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
359
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Citrix DaaS (formerly Citri...
Ranking in Remote Access
4th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Virtual Desktop Infrastructure (VDI) (1st), Desktop as a Service (DaaS) (1st)
GoToMyPC
Ranking in Remote Access
31st
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 5.2%, up from 4.8% compared to the previous year. The mindshare of GoToMyPC is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune7.1%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)5.2%
GoToMyPC1.4%
Other86.3%
Remote Access
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
SK
Controller at Wallingford Inn
Accessing multiple PCs from remote locations is easy and reliable with this solution
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a cloud solution, and you can easily scale as your needs grow."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"The ease of applying security policies to applications we deploy is the most valuable feature of Microsoft Intune."
"What I appreciate the most about Microsoft Intune is that it's quick and easy to use from an authenticator perspective. There is simplicity in securing our platform. Microsoft Intune benefits my company because of its simplicity of use and cross-functional integration."
"My favorite feature of Microsoft Intune is the dashboard; the dashboard is very simple and user-friendly, and any person, even without prior knowledge, can understand it easily by seeing the interface dashboard."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"From my perspective, I appreciate the scalability in Microsoft Intune and the portal management, which is extremely intuitive and very simple to use."
"Citrix Workspace allows you to work in a remote environment and gives you data security."
"Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device."
"Good product, our POC proved that Xendesktop required lower bandwidth per machine than competitors."
"XenApp has helped many of my customers with remote access of applications, access on different platforms."
"Its user-friendliness is most valuable. It was easy to log in and navigate. Some of such solutions are not very user-friendly, but this one was."
"If you're a medium-scale or a small-scale business, it works great."
"In the past, when we were using the presentation server from Citrix, login time was taking up to eight minutes, and XenDesktop reduced login time to less than two minutes."
"Citrix is one of the companies that is delivering virtual apps and desktops in a big way; they are mature enough to understand the level of stability required and deliver it."
"The solution is very quick to set up."
"The installation is almost instant."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The technical support is good."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"Technical support is very good and very fast; we find them to be very knowledgeable."
"One of the most convenient features is that I can print from it and do everything as I would if I were sitting at my own desktop."
 

Cons

"With Microsoft technical support, they only fix Teams and when they are open, they're mostly trying to close again at the quickest time."
"Microsoft's technical support isn't very good. They're very slow in responding."
"A major challenge is making all the products work within device management solutions like Intune. It would be beneficial if Microsoft removed support for older products much earlier in the process."
"If your MDM has to be really specific, perhaps Intune is not the better option."
"However, due to access limitations, we are unable to deploy certain security features on end-user devices."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"Customer support is decent overall, but not perfect. Most issues get resolved but sometimes response time can be a bit slow or require multiple follow-ups."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"The biggest area for improvement is in QA testing."
"Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions."
"Citrix does not have an in depth assessment tool."
"The studio is very slow."
"Citrix should consolidate the multiple tools currently required into a single platform."
"There are a lot of shortfalls with supporting printing over XenApp."
"The initial setup is complex."
"This product should include a feature like like App Volume, which their competitor already has."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"The pricing has tripled in a small amount of time and there is not three times better service."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"This solution requires that the PC is "on" in order to reach it remotely. If the PC is hung then it requires a reboot."
"The only problem is they have more than tripled their price in the last three years over what they used to charge."
"If the PC is hung then it requires a reboot."
 

Pricing and Cost Advice

"The purchase of the product was handled by someone else."
"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"Every customer used to purchase licenses based on their needs."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"It is an expensive solution. I rate its pricing a nine out of ten."
"Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."
"Citrix Virtual Apps and Desktops is an expensive solution."
"The purchase price was around $300,000 USD and then the maintenance fees were 20%. There are no other additional fees."
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."
"We spent nearly 1,50,000 Euros for 250 licenses."
"The pricing is a little bit high, but it's good value for the product's stability and efficiency."
"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business158
Midsize Enterprise59
Large Enterprise181
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...
What is your primary use case for Citrix Virtual Apps and Desktops?
The entire development environment is accessed only through the virtual desktop setup using Citrix DaaS.
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
The Lubitz Financial Group, Stitely & Kartsetter PLLC
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. GoToMyPC and other solutions. Updated: April 2026.
894,830 professionals have used our research since 2012.