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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs GoToMyPC comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
362
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Citrix DaaS (formerly Citri...
Ranking in Remote Access
4th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Virtual Desktop Infrastructure (VDI) (1st), Desktop as a Service (DaaS) (1st)
GoToMyPC
Ranking in Remote Access
31st
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Remote Access category, the mindshare of Microsoft Intune is 7.1%, down from 10.5% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 5.2%, up from 4.8% compared to the previous year. The mindshare of GoToMyPC is 1.4%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune7.1%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)5.2%
GoToMyPC1.4%
Other86.3%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack Solutions Pvt Ltd
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
SK
Controller at Wallingford Inn
Accessing multiple PCs from remote locations is easy and reliable with this solution
The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Maturity makes it a stable product."
"I mainly use Microsoft Intune analytics for taking that data that exists and bringing it into Power BI dashboards to make it visible to our clients, showing them all the operating systems in their environment and where the latest patches are, and then from there creating plans."
"This product works very well for companies already using the full Microsoft suite."
"These capabilities have made a significant impact in my work, providing a comprehensive view of all devices and features in a single platform."
"If I assess Intune's user experience, I would say it is perfect and simple."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"The mobile device management is very useful."
"We were able to deploy about 65 computers in under two weeks to a completely remote user base without touching any of the machines."
"The remote desktop feature allows employees to work from home."
"It is a good product. I don't have any complaints."
"Citrix, among all these products, has added value because of the user experience and its printing capabilities."
"Getting access to the applications for which we otherwise have to be on-site is probably the biggest advantage"
"Before we adopted a VDI storage solution, our customers' personal information was leaked. This happened a lot. But since we adopted a VDI solution, these kinds of issues have happened rarely."
"We recouped 60 to 70 percent of the hardware costs."
"You can try XenDesktop as an alternative to VMware View, and the Express edition allows you to use up to 10 machines or users."
"It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."
"One of the most convenient features is that I can print from it and do everything as I would if I were sitting at my own desktop."
"Technical support is very good and very fast; we find them to be very knowledgeable."
"I can do anything from a remote desktop as if I were sitting at my own PC."
"The installation is almost instant."
"The solution is very quick to set up."
"The technical support is good."
 

Cons

"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"Microsoft Intune could be faster with client to server communication. Whenever I push something, it takes time; sometimes it takes more than one hour to deploy on the Windows side."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"Sometimes, updating a client policy is very difficult. This needs to be improved."
"Some enrollment features could be improved."
"We face multiple scenarios where IT decision-makers request specific policy implementations, however, due to product limitations, we cannot fulfill these requests."
"The portal of Microsoft Intune is slow for me, but otherwise I think it is an acceptable product."
"The reporting part needs improvement, and it would be beneficial if it could integrate with third-party tools instead of just Power BI."
"The dashboard should be more user-friendly as the tabs are not organized clearly."
"Scalability depends on the server and the number of users in the organization."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"If Citrix can develop something which can have more reach towards the backend infrastructure, other components of the Citrix environment, that would be ideal."
"Pricing can be lower and roaming profiles need to be fixed to work consistently."
"At the moment, if you want better monitoring, you need to buy a third license."
"Tech support can be slow if you do not receive help from the US representatives."
"The speed and connectivity of Citrix DaaS could be improved."
"The pricing has tripled in a small amount of time and there is not three times better service."
"This solution requires that the PC is "on" in order to reach it remotely. If the PC is hung then it requires a reboot."
"The only problem is they have more than tripled their price in the last three years over what they used to charge."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."
"If the PC is hung then it requires a reboot."
 

Pricing and Cost Advice

"Microsoft Intune is available for individual purchase at a low per-device cost."
"It's affordable for the protection it gives. There are no additional costs."
"The pricing needs improvement."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"Pricing can be improved."
"We use Defender ATP and E5 licenses."
"Microsoft licenses are costly."
"The cost of the license and the features are justified for myself as a technical person."
"It is an expensive solution. I rate its pricing a nine out of ten."
"I don't quite remember the specifics of what we had. I believe we had a 25-user license, and I don't recall it being overly expensive."
"We have more than a million seats under management so we get the best price."
"My company opts for the yearly subscription model to pay towards the licensing costs attached to the solution."
"The licenses are affordable, but the support is a bit expensive, though worth the value.​"
"The licensing of Citrix Workspace is worth it. However, it is expensive. Citrix is probably more competitive now than VMware, but it is still a costly solution."
"The price of Citrix Virtual Apps and Desktops is approximately $300 for the new version called Dash and the license is approximately $900 annually."
"The product, XenServer, is free to use, and XenApp has a one month free license."
"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."
"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business165
Midsize Enterprise60
Large Enterprise182
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...
What is your primary use case for Citrix Virtual Apps and Desktops?
The entire development environment is accessed only through the virtual desktop setup using Citrix DaaS.
Ask a question
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

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Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
The Lubitz Financial Group, Stitely & Kartsetter PLLC
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. GoToMyPC and other solutions. Updated: April 2026.
895,272 professionals have used our research since 2012.