Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs GoToMyPC comparison

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. GoToMyPC

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2026, in the Remote Access category, the mindshare of Microsoft Intune is 8.0%, down from 10.7% compared to the previous year. The mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 4.7%, down from 4.9% compared to the previous year. The mindshare of GoToMyPC is 1.2%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	8.0%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)	4.7%
GoToMyPC	1.2%
Other	86.1%

Remote Access

Featured Reviews

Abhinandan Yadav

Network Security Engineer at Arrow PC Network Pvt Ltd

Modern endpoint management has transformed onboarding and strengthened remote security controls

The features of Microsoft Intune are straightforward, including Windows Autopilot, zero-touch deployment, centralized device management, and conditional access security controls. Using zero-touch deployment and Windows Autopilot in Microsoft Intune has significantly improved my workflow and organization. New laptops are shipped directly to users with no IT handling needed, and there is no manual imaging or configuration required. These features have a real impact. They save hours of manual setup per device, reduce dependency on the IT team for basic provisioning, and ensure every system is configured consistently and securely. Microsoft Intune has positively impacted my organization by improving device management. Devices are managed from a single cloud console. It has reduced manual work for provisioning and configuration. It has faster onboarding using Autopilot. It has enhanced security posture through enforced compliance policies, encryption, antivirus, and password rules. Conditional access ensures only trusted devices can access resources. I have better support for remote users, as devices can be managed from anywhere with no dependency on office network or VPN for basic management. It has easy troubleshooting and policy updates.

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Sorin Neacsu

Technical Lead on Virtual Desktop at Orange

Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently

I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.

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SHARLENE KIESLICH

Controller at Wallingford Inn

Accessing multiple PCs from remote locations is easy and reliable with this solution

The solution works very well, I do not have any problem with it at all. The only problem is they have more than tripled their price in the last three years over what they used to charge. A price reduction would probably be warranted as I am not getting three times the service. My husband uses it too and he agrees that a price reduction would be the only thing he would be looking for. The vendor more than tripled the price in the last three years — so it has doubled and then doubled again. They have just kind of gone through the roof when it comes to pricing and I think that they are justifying that because of the demand.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like the group policy management feature, which performs application monitoring and device enrollment."

"It is very easy to use. It has a very easy interface."

"We have definitely seen a good return on investment with Microsoft Intune, as it saved us a lot of time on manual tasks and reduced the need for extra tools, so overall costs went down as well."

"The most reliable feature is the integration with Microsoft XDR, which grants administrators and solution architects like me the ability to bring value to a business."

"Intune simplifies compliance. The ability to manage software updates and policies on endpoints has helped us meet contract requirements."

"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."

"Autopilot is definitely the most valuable feature for me, because as an MSP supporting some clients with 300 to 400 users, once it is configured correctly we use Microsoft Intune so that when a laptop is sent directly to a remote user they just log in with their email address and password and their machine is ready to go with Wi-Fi, SharePoint access, OneDrive backup, Outlook, and all the applications they need automatically configured and deployed."

"We have ROI because we are retiring AirWatch, so we're spending less and making the most of the free stuff."

More Microsoft Intune pros

"This is a very good tool for virtualizing your application."

"The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues."

"XenApp has helped many of my customers with remote access of applications, access on different platforms."

"Citrix is a pricey product, but it is the best product for large corporate companies that want to squeeze to the last buck the life of their existing computers."

"For a remote solution and connectivity I think it's the best that there is on the market compared to the other two, big, competing products."

"XenDesktop has helped our users to work remotely with a better user experience."

"In terms of Citrix Workforce features, the most valuable for managing our remote workforce is security, especially AppProtect. Users cannot simply copy and paste data to their local devices. This prevents data breaches, as data can't be copied to OneDrive or Google Drive. Screenshots from local PCs are also blocked, though data can still be manually copied using a phone."

"Protects web infrastructure Ensures business continuity and IT disaster recovery Consolidated multiple remote access solutions Lowers WAN costs"

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."

"The solution is very quick to set up."

"The technical support is good."

"This solution has allowed us to have a highly flexible remote access solution in DR/BC situations."

"Technical support is very good and very fast; we find them to be very knowledgeable."

"One of the most convenient features is that I can print from it and do everything as I would if I were sitting at my own desktop."

"The installation is almost instant."

"I can do anything from a remote desktop as if I were sitting at my own PC."

Cons

"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."

"I would like more clarity on how Intune is migrating control from Active Directory group policies, especially as we move over to Windows 11. It seems inefficient to manage some settings in Active Directory and others in Intune."

"There are a couple of issues with stability."

"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."

"It is not very stable. Sometimes, it works instantly, and sometimes, something goes wrong, and you get stuck there."

"Logs and similar deployment/remediation detail for application delivery to Windows 10 computers should to be improved Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."

"I expect Microsoft Intune to have more features in the cloud because there are two major functionalities that we need to be added. This is software metering and license management."

"In my opinion, Microsoft Intune has room for improvement. The pricing could be a little better, and the reporting could be a little better as well."

More Microsoft Intune cons

"The place where this application can most probably be improved is in the integration with other environments."

"These days, Citrix lacks innovation, so I would rate the current product stack as an eight out of 10."

"We're running into all kinds of speed issues and reliability issues. There are frequent disconnects, and we're not sure whether that's a problem with the product, with the way the product has been deployed, or with server capacity or bandwidth. Our IT department pays attention to that, but we are feeling the impact of that."

"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."

"The cost of Citrix Virtual Apps and Desktops is high and has room for improvement."

"Dependency on server virtualization after v7.x is an issue which I encountered in small environments."

"At the moment, if you want better monitoring, you need to buy a third license."

"The product should expand its capabilities for integrating with other environments."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"Integration could be improved. I'd prefer if the solution could integrate with our support and report tools as well as our timesheet reporting."

"The only problem is they have more than tripled their price in the last three years over what they used to charge."

"If the PC is hung then it requires a reboot."

"This solution requires that the PC is "on" in order to reach it remotely. If the PC is hung then it requires a reboot."

"The pricing has tripled in a small amount of time and there is not three times better service."

Pricing and Cost Advice

"We use Defender ATP and E5 licenses."

"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."

"The pricing is good because customers are not complaining about it."

"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

"It's monthly for us, but it's built into the license cost that we pay our IT each month. It's maybe 129 Kroner per head, which translates to £10. There are some additional costs. Our IT had to set up and configure their own server, so there is an extra cost for that, but I'm not sure what that costs."

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."

More Microsoft Intune pricing and cost advice

"Where Citrix really needs to improve is in their support and in the way that they manage their licenses. Everything else comes second because if I'm not in a position where I can get proper support or manage my own licenses in an easy way, then it is pointless. Today, I am at a point where I may not be able to use Citrix anymore because they want to take away some of the licenses that I bought, pretending they are not valid anymore. That is frankly unacceptable. If they don't solve this, everything comes second because I cannot use my product."

"As for the cost, it is neither cheap nor expensive. Personally, I find it quite expensive, especially if you want to add more features. The security features we use include App Protect and Endpoint Protection."

"The licensing is $125 USD per user."

"They offer licensing per user. From time to time, they give discounts. Because it's a hybrid model, you can deploy some portion of it on cloud and some portion your on-prem."

"It's costly in the market. But it is not expensive for the company. For the company, it's relatively inexpensive because the core of the work is compensated with the price."

"We spent nearly 1,50,000 Euros for 250 licenses."

"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."

"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"It was cheap and now it is comparably expensive. It costs me $484 to use the solution with just two physical PCs."

"We pay approximately 2,000 Euros a year for the solution. The licensing is all-inclusive; you don't have to pay for extra add-ons or services."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Performing Arts

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	129
Midsize Enterprise	55
Large Enterprise	170

By reviewers
Company Size	Count
Small Business	45
Midsize Enterprise	21
Large Enterprise	69

No data available

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. ...

What is your primary use case for Citrix Virtual Apps and Desktops?

The entire development environment is accessed only through the virtual desktop setup using Citrix DaaS.

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Download GoToMyPC product report

Remote Access

March 2026

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

No data available

Interactive Demo

Demo not available

Microsoft

Citrix

Demo not available

GoTo

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

GoToMyPC is a remote access platform that enables professionals to access, manage, and transfer files, data, and programs from remote desktops. AES encryption, dual passwords, and end-to-end authentication are included in the platform; these ensure safe access to hosts and clients using desktops, iPads, iPhones, and Android devices.

GoToMyPC allows businesses to issue URL invites to guest users, allowing for one-time sessions for demonstrations, technical support, and presentations, among other things. Role-based permissions, screen zoom, remote printing, Wi-Fi network management, secure login, user & account management, and API access are all features that are included in the solution. In addition, professionals can use the document editing feature to cut, copy, and paste content between connected devices.

GoToMyPC can help users access the device keyboard, auto-correction, and Bluetooth support.

Managers can use reports to track sessions and acquire insight into the time, connection type, and duration of connections.

GoToMyPC Features

GoToMyPC has many valuable key features. Some of the most useful ones include:

Remote access: Work on your device from any location. Remote deployment and simple installation. Users can download GoToMyPC and use it to deploy, install, and configure their computer from any location.

Robust security: Stay safe with 256-bit AES encryption, multi-factor authentication, dual passwords, and host access credentials.

Stability: Real-Time Diagnostics provides continuous insight into your connectivity status while allowing you to connect in seconds and experience highly stable in-session performance.

Remote printing capability: Send documents to printers on your remote or local computer.

Simple privacy: To preserve your privacy, simply lock the remote keyboard and turn off the computer's screen.

Easy diagnostics when issues arise: You'll have complete visibility into device connectivity and performance with Real-Time Diagnostics, so you won't have to wait for answers. With in-dashboard fix suggestions, Real-Time Diagnostics empowers you to resolve common connectivity issues caused by your computer's hardware, Internet / Wi-Fi, or RAM.

File transferring: Transfer a file between machines with ease. No more sending files to oneself via email. Support for multi-monitors. View all monitors linked to your PC.

Shortcuts to desktop: Create shortcuts to your PC that skip the browser's normal login page.

Guest invitations: Invite someone to join you on your computer for a short time. This is ideal for demonstrations or technical support.
Sound: Listen to your music or voicemail on the computer you're using.
Usage reports: Keep track of your connections, including their origin, time, type, and duration.
Free support and upgrades: Free software upgrades, service upgrades, and technical support are available 24/7.

Bitdefender-powered GoTo Antivirus: Safeguard your PCs from cyber-threats such as malware, viruses, and sophisticated internet threats.

GoToMyPC Benefits

There are many benefits to implementing GoToMyPC. Some of the biggest advantages the solution offers include:

Boost productivity: Access everything you need to get your job done securely when away from the office, while giving exceptional service to your colleagues, customers, or teams.

Access all your work from home: Work on your files, applications, and programs, and network as if you were at your desk in real time.

GoTo

Sample Customers

Mitchells and Buzzers, Callaway

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

The Lubitz Financial Group, Stitely & Kartsetter PLLC

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. GoToMyPC