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Jira vs TestRail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
No sentiment score available
TestRail is efficient and dependable for small to medium user bases, easily scalable, though minor issues may occur at larger scales.
 

Valuable Features

No sentiment score available
Sentiment score
7.5
TestRail excels with robust reporting, JIRA integration, user-friendly interface, flexible test management, and effective real-time tracking tools.
 

Room For Improvement

No sentiment score available
Sentiment score
6.1
TestRail users seek better integration, enhanced reporting, improved usability, faster support, UI improvements, and more competitive pricing.
 

Customer Service

No sentiment score available
No sentiment score available
TestRail users had mixed support experiences, with some finding it responsive but ineffective, while others relied on online resources.
 

Stability Issues

No sentiment score available
No sentiment score available
Users rate TestRail's stability highly, experiencing no significant issues, and are satisfied with its performance.
 

Setup Cost

No sentiment score available
No sentiment score available
TestRail is priced annually per user from $300 to $400, with discounts and monthly plans available, plus extra costs for on-premise.
 

Categories and Ranking

Jira
Average Rating
8.0
Number of Reviews
267
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (4th)
TestRail
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
Test Management Tools (2nd)
 

Mindshare comparison

Jira and TestRail aren’t in the same category and serve different purposes. Jira is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 23.5%, down 23.9% compared to last year.
TestRail, on the other hand, focuses on Test Management Tools, holds 13.1% mindshare, down 13.3% since last year.
Application Lifecycle Management (ALM) Suites
Test Management Tools
 

Featured Reviews

Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.
report
Use our free recommendation engine to learn which Application Lifecycle Management (ALM) Suites solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Answers from the Community

HV
Apr 19, 2023
Apr 19, 2023
ALM Octane integrates easily out of the box with Jira, additionally, once you DevSecOps users are onboard to Octane, they will realize Octane does more, so they can reduce their dependence on Jira. Several of my customers have come to this realization. Octane is an Enterprise solution, but Jira is not.
See 2 answers
EB
Nov 16, 2021
Hello @Vishwa-Reddy, @GeorgNauerz, @Agne Gecevice ​and @reviewer1154316, Can you please help @Harshal Vora ​with their question?
reviewer1933914 - PeerSpot reviewer
Apr 19, 2023
ALM Octane integrates easily out of the box with Jira, additionally, once you DevSecOps users are onboard to Octane, they will realize Octane does more, so they can reduce their dependence on Jira. Several of my customers have come to this realization. Octane is an Enterprise solution, but Jira is not. 
 

Top Industries

By visitors reading reviews
Educational Organization
50%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
Computer Software Company
22%
Manufacturing Company
10%
Financial Services Firm
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
The product is quite expensive. It costs approximately 1.2 million rand per year. It's a fixed price, depending on the modules that you get. You have specific tools, that's what you pay for. I rate...
 

Comparisons

 

Also Known As

Jira Software
TestRail by Gurock
 

Learn More

 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites. Updated: October 2024.
816,406 professionals have used our research since 2012.