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Jira vs TestRail comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Jira
Average Rating
8.0
Number of Reviews
267
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (4th)
TestRail
Average Rating
8.0
Number of Reviews
21
Ranking in other categories
Test Management Tools (2nd)
 

Mindshare comparison

Jira and TestRail aren’t in the same category and serve different purposes. Jira is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 23.5%, down 23.9% compared to last year.
TestRail, on the other hand, focuses on Test Management Tools, holds 13.1% mindshare, down 13.3% since last year.
Application Lifecycle Management (ALM) Suites
Test Management Tools
 

Featured Reviews

Saroj Ekka - PeerSpot reviewer
Apr 10, 2024
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
StuartBarker - PeerSpot reviewer
Sep 4, 2023
A tool that provides effective test management and real-time reporting capabilities
We use the solution for test management during projects The solution helps us with the general management of projects. It provides us with visibility on progress and quality. The most valuable feature of the solution is that it's an excellent repository for TestRail suite. TestRail provides…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are a lot of plugins in Jira and we purchase the ones we need."
"The most valuable feature of Jira is the reporting feature, which allows us to track our team's tasks."
"We have the best community to support any problems that we have."
"When we run the Jenkins pipeline, the build is already automatically connected to Jira. We've been able to integrate the ecosystem we created using this automation tool."
"It includes by default all the necessary tools for a project manager to work and make their work more efficient."
"Overall, it is very intuitive. It is so lightweight and easy to use. It is easy to manage our product backlog and user stories, and it produces great reports."
"It was very easy to learn Jira. As a scrum master, I run daily stand-ups, and they are run directly from Jira. The feature that I really love in Jira is called Issue Navigator. It allows me to customize how I want to show the user stories within Jira to my squad."
"We have around 2000 plus users, so scale wise, there are no issues. We can easily scale up with multiple users."
"The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition."
"The solution is very stable. We've never had any issues with it."
"The features that I have found most valuable are that there are various test case templates and test artifact maintenance."
"The feature that I have found most valuable is the dashboard."
"From a testing perspective, the management is awesome. I am able to do testing and then add the reporting and the evidence. It is fair in terms of the price that you're paying. You get what you're paying for."
"This is a user friendly solution."
"Integration with Confluence and JIRA."
"The API to support integration of the homemade automated testing tool."
 

Cons

"The reporting needs to be better."
"Scripts should be more readily available for implementing projects."
"I'd like some more features around software testing. I'd like to see some more stuff done around data testing. That's what I'm most interested in."
"So at one point in time, they did a huge UI upgrade. At that time, I felt like they had changed something, so it was hard to figure out. Now that we are habituated, it's not an issue now."
"Jira's collaboration and integration with other apps and tools could be improved."
"The solution's stability could be improved, and it could be made more robust."
"The solution heavily focuses on the Agile framework, which might only suit some business use cases. This particular area needs enhancement."
"Because I am a developer, I would like integration with Git Source Code Management so that for tickets, we can reference the code where the change has happened and where the issue is. This feature might be there, and I probably haven't discovered it."
"The test suite management has room for improvement as well as better reporting."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."
"It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."
"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."
"TestRail should improve its pricing."
"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."
"It would be nice if they would add an export to Word."
 

Pricing and Cost Advice

"Almost everybody uses JIRA nowadays because it is the most cost-effective solution."
"It is very cheap if you forego the local instance and stick to the cloud."
"For very small companies, if you have less than 10 individuals, it is $10 a year for each of the products. When we were a part of the enterprise and had more than 10 people using it, or before they came up with this solution for small companies, it was $2,500 a year for the license for Jira and Confluence, and I believe something like $600 a year to perpetuate the license. I can't remember if it was $600 or $2,500 annually. It was for up to 25 people at the time, and this was in the early 2000s and mid 2000s."
"I don't deal with licensing in my current consultant position."
"It is certainly a long-term solution for our company and for previous companies that I have worked for. They have these long-term term licenses, but I'm not sure if they really pay on a yearly basis. They are certainly using it for a really long period and for a lot of users."
"The pricing for Jira is reasonable, although I think they can bring it down because the plugins cost extra."
"Jira is expensive and a lot of people are choosing DevOps because they are cheaper, open-source, easy to use, and have basic licenses. Jira should decrease its price to be more competitive."
"We have an enterprise license that includes cloud service and support."
"I give the price a five out of ten."
"Negotiate the best deal you can."
"Pricing for small teams seems correct with respect to competitors."
"My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."
"The product has a reasonable price in terms of the features."
"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."
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Answers from the Community

HV
Apr 19, 2023
Apr 19, 2023
ALM Octane integrates easily out of the box with Jira, additionally, once you DevSecOps users are onboard to Octane, they will realize Octane does more, so they can reduce their dependence on Jira. Several of my customers have come to this realization. Octane is an Enterprise solution, but Jira is not.
See 2 answers
EB
Nov 16, 2021
Hello @Vishwa-Reddy, @GeorgNauerz, @Agne Gecevice ​and @reviewer1154316, Can you please help @Harshal Vora ​with their question?
RL
Apr 19, 2023
ALM Octane integrates easily out of the box with Jira, additionally, once you DevSecOps users are onboard to Octane, they will realize Octane does more, so they can reduce their dependence on Jira. Several of my customers have come to this realization. Octane is an Enterprise solution, but Jira is not. 
 

Top Industries

By visitors reading reviews
Educational Organization
50%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
Computer Software Company
22%
Manufacturing Company
10%
Financial Services Firm
10%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
The product is quite expensive. It costs approximately 1.2 million rand per year. It's a fixed price, depending on the modules that you get. You have specific tools, that's what you pay for. I rate...
 

Comparisons

 

Also Known As

Jira Software
TestRail by Gurock
 

Learn More

 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites. Updated: October 2024.
814,649 professionals have used our research since 2012.