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Jira vs TestRail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jira
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (3rd)
TestRail
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
Test Management Tools (2nd)
 

Mindshare comparison

Jira and TestRail aren’t in the same category and serve different purposes. Jira is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 22.6%, down 23.3% compared to last year.
TestRail, on the other hand, focuses on Test Management Tools, holds 13.2% mindshare, up 13.2% since last year.
Application Lifecycle Management (ALM) Suites
Test Management Tools
 

Featured Reviews

Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user story map is excellent. The features can be composed into stories and they can be allocated to each of the sprints in a program increment. It allows you to see all that in the user story map, and you have various dashboards to see the stories in various views. You can see them as a backlog view, for example, or you can see as an actual sprint view."
"Jira is very useful for project management for internal projects."
"The solution is extremely stable."
"We have not encountered difficulties with the scalability."
"The roadmap feature and the ability to integrate with Power BI are probably the most valuable features in it. It is a great solution. I absolutely love it. It is a tool that was designed for project management, and it has been awesome to work with it so far. I also love Confluence."
"I have found Jira to be scalable."
"The integration is nice. We can integrate with TeamViewer and many more solutions. We need to go into Jira to complete the secure software delivery."
"This tool can be used anywhere and on any device."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"This is a user friendly solution."
"The product helps us create test cases and reports."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition."
"Integration with Confluence and JIRA."
"The feature that I have found most valuable is the dashboard."
"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."
 

Cons

"My main concern is the administration of projects, especially user groups, and this requires root access rights but there is no concept of layered admin rights."
"Lacks field-level permission in the cloud version."
"I'm mostly focusing on the requirements traceability with my thesis, the integration could improve for other tools. The companies are not only using Jira. For example, for the test cases or for the documents templates, we are using Polarion and we have been having some integration issues."
"The tool should improve its pricing."
"Jira required a significant amount of system resources, particularly for larger organizations with extensive workflows and numerous projects."
"In Jira Cloud, integration with Excel is missing. Previously, I could import our Excel files into Jira, and I could also download a big Jira report in the Excel format, but now, it needs to be manipulated after that, which is not good. It looks like they've done that on purpose, but I don't understand the reason for it."
"Something I do not like about the new version is that there is a need to browse all the way back to the beginning, should a person click on a task that is specifically for his group and wish to go back and look at the other portfolios or people."
"The only thing that JIRA doesn't for us is release management in a way that I can create a list of versions easily."
"This solution has room for improvement. For example, some particular projects need to adjust access or add additional members and this isn't always possible. Role-based access would improve this."
"The reports should be more user-friendly."
"Reporting could be more flexible regarding repeating reports."
"Better prediction of text."
"The test suite management has room for improvement as well as better reporting."
"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language."
"It would be nice if they would add an export to Word."
"The platform needs improvement regarding performance and creating links."
 

Pricing and Cost Advice

"One of my customers told me that they were receiving better pricing for a similar tool from Microsoft."
"Our client handles the licensing aspect. They have not yet purchased the premium version."
"The pricing is much higher than other similar solutions available in the market, and as such, the vendor should think about a price reduction to make this product more affordable."
"The price seems reasonable to me. It's very similar to Splunk."
"We had a perpetual license but have changed to a subscription."
"There is a monthly license required for this solution and it is expensive."
"The cost is about $10 per user, per month."
"For very small companies, if you have less than 10 individuals, it is $10 a year for each of the products. When we were a part of the enterprise and had more than 10 people using it, or before they came up with this solution for small companies, it was $2,500 a year for the license for Jira and Confluence, and I believe something like $600 a year to perpetuate the license. I can't remember if it was $600 or $2,500 annually. It was for up to 25 people at the time, and this was in the early 2000s and mid 2000s."
"Negotiate the best deal you can."
"My advice to others is to shop around for the best deal. Some options out there are free in cyberspace."
"The product is not much expensive."
"The product has a reasonable price in terms of the features."
"Pricing for small teams seems correct with respect to competitors."
"Its price is definitely not more. If they introduce automation, they can charge more."
"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."
"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
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Answers from the Community

HV
Apr 19, 2023
Apr 19, 2023
ALM Octane integrates easily out of the box with Jira, additionally, once you DevSecOps users are onboard to Octane, they will realize Octane does more, so they can reduce their dependence on Jira. Several of my customers have come to this realization. Octane is an Enterprise solution, but Jira is not.
See 2 answers
EB
Nov 16, 2021
Hello @Vishwa-Reddy, @GeorgNauerz, @Agne Gecevice ​and @reviewer1154316, Can you please help @Harshal Vora ​with their question?
reviewer1933914 - PeerSpot reviewer
Apr 19, 2023
ALM Octane integrates easily out of the box with Jira, additionally, once you DevSecOps users are onboard to Octane, they will realize Octane does more, so they can reduce their dependence on Jira. Several of my customers have come to this realization. Octane is an Enterprise solution, but Jira is not. 
 

Top Industries

By visitors reading reviews
Educational Organization
53%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
5%
Computer Software Company
22%
Manufacturing Company
10%
Financial Services Firm
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

Jira Software
TestRail by Gurock
 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites. Updated: February 2025.
837,501 professionals have used our research since 2012.