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Jira vs TestRail comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Jira
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (3rd)
TestRail
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
Test Management Tools (2nd)
 

Mindshare comparison

Jira and TestRail aren’t in the same category and serve different purposes. Jira is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 23.7%, up 23.6% compared to last year.
TestRail, on the other hand, focuses on Test Management Tools, holds 12.8% mindshare, down 13.2% since last year.
Application Lifecycle Management (ALM) Suites
Test Management Tools
 

Featured Reviews

Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.
StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The board has been a very valuable feature because it can be very simple for teams that are not technical. It can also be highly technical and have lots of data for teams that are technical. So we use it for both instances."
"The most valuable features of this solution are workflow and reporting."
"I found it super useful, as it is customizable for different teams and users."
"The most valuable feature is that it has different APIs available, with good services, and it is completely by the books."
"The most valuable feature is the feature of assigning. Whenever I have an issue, Jira doesn't stop at just letting me describe the issue. I can also assign the issue to a developer, and the developer gets notified about it. After he is able to work on it, he can update the status and revert back to me through the same platform. It really avoids a lot of communication over email and phone. This the feature that I really like about Jira. I always use Jira with my team."
"This solution assists us with being able to quickly and easily start sprints and keep accurate track of them, including billing using a time-tracking add-on."
"We like team collaboration and cross-functional collaboration."
"The most valuable feature is the flexibility of the configuration, being able to configure it to suit your own needs."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
"This is a user friendly solution."
"The ability to time test runs gives the tester the ability to compare calculated times to actual times it takes for a test case to run."
"The most valuable features are the reporting in the dashboard and the general way in which we can create test runs is helpful."
"I use the solution for test management."
"I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked."
"The product helps us create test cases and reports."
 

Cons

"The user interface is very detailed right now. It could be simplified if they consider targeting the user experience."
"Having more seamless integration with Confluence would really help us track our product management activity and other product details in one place."
"Although it covers the overall requirements and measurements, it'll help if they had their own test execution feature."
"If CI/CD is integrated with it, it would be better. I've used Azure DevOps before, and it's nice to have everything, such as CI/CD Repos and other things, integrated. Jira has fewer integrations. Azure DevOps has an easier interface, and it has got everything in one spot. I don't have to jump around in different applications."
"The tool should improve its pricing."
"From an automation perspective, there are more aspects that could be needed, especially regarding natural language reporting in the generative AI context."
"They could improve the solution by having a multiple project dashboard to be able to manage many projects KPI's at once, this would really be helpful."
"We'd like to see more collaboration tools implemented within the product itself."
"It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."
"This solution has room for improvement. For example, some particular projects need to adjust access or add additional members and this isn't always possible. Role-based access would improve this."
"It would be nice if they would add an export to Word."
"There are a number of improvements that have been requested. While I don't have a list of these requests available, many can be found on Gurock's forum."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"Reporting could be more flexible regarding repeating reports."
"The reports should be more user-friendly."
"It would be useful if it had its own issue management system. At the moment, it's purely a test management tool and you have to link to a defect management tool, like JIRA. It would be useful if there was an option to use its own defect management tool so that it's integrated and not two separate tools."
 

Pricing and Cost Advice

"It depends on the type of license. In terms of subscription, it is cheap, and it works pretty well."
"We currently have ten users, and it is free for ten users."
"The price of Jira is reasonable."
"There are other solutions that are free making this solution seem expensive in comparison."
"Compared to the value Jira provides, it’s not that expensive. It has an yearly licensing cost."
"To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
"The license is yearly. It is a large, long-running program."
"The standard package of Jira is for 100 users. They should offer more packages for other increments, such as 500 or 2,000. In my previous company, there was a free package that provided a minimal number of users."
"The product is not much expensive."
"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
"The solution is quite reasonably priced for what it offers and offers a monthly subscription model."
"Negotiate the best deal you can."
"Its price is definitely not more. If they introduce automation, they can charge more."
"The product has a reasonable price in terms of the features."
"I give the price a five out of ten."
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Answers from the Community

HV
Apr 19, 2023
Apr 19, 2023
ALM Octane integrates easily out of the box with Jira, additionally, once you DevSecOps users are onboard to Octane, they will realize Octane does more, so they can reduce their dependence on Jira. Several of my customers have come to this realization. Octane is an Enterprise solution, but Jira is not.
See 2 answers
EB
Nov 16, 2021
Hello @Vishwa-Reddy, @GeorgNauerz, @Agne Gecevice ​and @reviewer1154316, Can you please help @Harshal Vora ​with their question?
reviewer1933914 - PeerSpot reviewer
Apr 19, 2023
ALM Octane integrates easily out of the box with Jira, additionally, once you DevSecOps users are onboard to Octane, they will realize Octane does more, so they can reduce their dependence on Jira. Several of my customers have come to this realization. Octane is an Enterprise solution, but Jira is not. 
 

Top Industries

By visitors reading reviews
Educational Organization
51%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
Computer Software Company
22%
Manufacturing Company
10%
Financial Services Firm
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

Jira Software
TestRail by Gurock
 

Learn More

 

Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites. Updated: November 2024.
824,067 professionals have used our research since 2012.