JumpCloud vs Sophos Mobile comparison

JumpCloud and Sophos are both solutions in the Enterprise Mobility Management (EMM) category. Additionally, 100% of JumpCloud users are willing to recommend the solution, compared to 89% of Sophos users who would recommend it.

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Executive Summary

We performed a comparison between JumpCloud and Sophos Mobile based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed JumpCloud vs. Sophos Mobile Report (Updated: October 2024).

Buyer's Guide

JumpCloud vs. Sophos Mobile

October 2024

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Categories and Ranking

Microsoft Intune

Featured Reviews

Gaurav Chandola

Senior Associate Specialist at a financial services firm with 1,001-5,000 employees

Dec 22, 2022

We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy

Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.

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Brian Reichow

President/Owner at Escape

Sep 18, 2023

Time saving, effective cloud directory and single sign-on authentication, with rapid implementation

JumpCloud could improve its synchronization of groups with Microsoft 365. At this point, only mail-enabled security groups can be synced. This leaves plenty of situations where I still have to create groups in Office 365 because I can't make them in JumpCloud and have them synchronize. If this was possible, I wouldn't have to go into the Office 365 dashboard for user management as much as I do. I would like to see the continued addition of premade integrations with various cloud applications and services. There are hundreds of them in the solution currently, but there could always be more.

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Bien A.Vitorillo

IT Manager at Atlas Fertilizer Corporation

Jun 13, 2024

Easy to manage, cheaper cost and efficient for security needs

Sophos is very simple and direct to the point. I cannot recall any challenges with the deployment process. Deployment time: For a single device, it only takes two to three minutes, it also depends on the connectivity. But with a reliable connection, it takes only two to three minutes to install the software. Once installed, as long as there is an internet connection, the device can be discovered in our cloud deployment. Our network support team works on Sophos. I believe we have integrated it into our Active Directory. Deployment model: The subscription itself, Sophos Central, is already cloud-based. It's software as a service, directly from Sophos.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We were trying to solve many issues, mainly the lack of centralized management. Before Microsoft Intune, we had to manually support devices one by one, installing applications and configuring policies individually. When we implemented the tool, it became much easier to manage our devices. We enroll them in Microsoft Intune and can manage all devices with a few clicks. For application management, it's the same process. If we want to deploy applications to hundreds or thousands of devices, we can do it easily with just a few clicks. This also applies to policies."

"Among the most valuable features are the Company Portal that is built into Intune, and the update rings so that we can manage what types of future updates the devices get."

"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."

"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."

"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."

"The solution is stable."

"It supports end-users who tend to lock their devices quite frequently. Its conditional access policy helps us keep the users logged into their devices."

"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."

More Microsoft Intune pros

"The usual authentication and authorization, which were all controlled into one portal, are very convenient."

"After deploying to the cloud, we had remote device management on all of our corporate laptops."

"Azure Cloud services are on time and run well and if we use a JumpCloud, the benefits we receive are the ease of management and the solution is completely user-friendly. End users can do identity management easily."

"Ability to integrate all applications."

"The product enables device management."

"Scalability-wise, I rate the solution a ten out of ten."

"The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them."

"The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable."

More JumpCloud pros

"The utmost importance lies in mobile security and its performance."

"I like the level of interaction that the product offers with the other products in our company's environment."

"One of the most valuable features of Sophos Mobile is the Wifi password."

"The most significant features of Sophos Mobile include controlling user installations and managing features like the camera, which can be disabled or enabled."

"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."

"Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases."

"The solution is quite user-friendly."

"The remote management and cloud-based maintenance features of this solution are very useful for our organization."

More Sophos Mobile pros

Cons

"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."

"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."

"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."

"The solution requires Mac support."

"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."

"I rate Microsoft support four out of 10. Support is one area where Microsoft needs to improve a lot. I recently raised a ticket for a Microsoft Azure issue, and it took two and a half weeks for support to reply. They need to improve support across their entire catalog of products."

"Intune could add more features that are relevant to the core application control functions. For example, it would be helpful if it had more control over the on-prem environment from the cloud platform. Greater Teams availability in the Saudi market would also be helpful."

"I think that there is room for improvement with the reporting. If this is done, it will be a better product."

More Microsoft Intune cons

"The visual tool and interface must be more fine-tuned."

"For improvement, the tool should introduce more customization options."

"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."

"There are a few aspects that could be improved. Their API was a little spotty when I last used it, and some of those use cases were around removing systems from our environment."

"A nice feature called patch management with different kinds of licensing is not included in JumpCloud."

"JumpCloud could improve by providing more features. They are only giving the three standard features, such as SSO radius. I would like there to be multi-tenant features. For example, my colleague is from a different organization, and he's using different applications and I'm using different applications, I wanted to access his applications and database with my JumpCloud credentials. However, since it is a multi-tenant instance. I would like it to be open-ended where we can gather all these multi-level organizations to put in a single domain to access one authentication for all the different applications."

"The product needs to create its own self-service feature which has been requested by all the admins in the community."

"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."

More JumpCloud cons

"The application might have issues with other software."

"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."

"To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not."

"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."

"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."

"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."

"The features of Sophos Mobile could improve. The way the system works together could be better. Additionally, the integration with other Sophos products could improve."

"There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile."

More Sophos Mobile cons

Pricing and Cost Advice

"Our enterprise agreement includes Microsoft Intune at no additional cost."

"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."

"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."

"I rate Intune five out of 10 for pricing. It's expensive."

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."

"The pricing of Endpoint Manager is fine. The licensing is not that complex, but small and midsized organizations might have challenges with the pricing plans. There are a lot of categories—E2, E3, E5—to choose from."

"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."

"The licensing costs we leave up to the customer and these vary from one to another."

More Microsoft Intune pricing and cost advice

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."

"We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."

"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."

"JumpCloud's monthly license costs around $25 for the complete solution."

"The solution is pretty expensive."

"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."

"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."

"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."

More JumpCloud pricing and cost advice

"The licensing is paid on a yearly basis."

"Sophos Mobile is inexpensive."

"It is a cost-effective solution."

"The product is not suitable for smaller companies because its price is high."

"My company needs to make yearly payments for the licensing charges attached to the product."

"Apple is starting to do beta testing with their own solutions and for much cheaper than Sophos Mobile's price."

"The licensing fees are paid based on a one-year or two-year subscription."

See which vendors are best for you

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814,649 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

26%

Computer Software Company

11%

Financial Services Firm

Government

Computer Software Company

17%

Financial Services Firm

Comms Service Provider

Government

Computer Software Company

21%

Construction Company

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about JumpCloud?

The product enables device management.

See all answers

What is your experience regarding pricing and costs for JumpCloud?

The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can...

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What needs improvement with JumpCloud?

We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in ...

See all answers

What do you like most about Sophos Mobile?

I like the level of interaction that the product offers with the other products in our company's environment.

See all answers

What is your experience regarding pricing and costs for Sophos Mobile?

The product is free.

See all answers

What needs improvement with Sophos Mobile?

The most important area for improvement is the mobile threat detection, especially regarding Instagram and Facebook h...

See all answers

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Product Reports

Buyer's Guide

Microsoft Intune

October 2024

Download Microsoft Intune product report

Buyer's Guide

JumpCloud

October 2024

Download JumpCloud product report

Buyer's Guide

Sophos Mobile

October 2024

Download Sophos Mobile product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Resmo

Mobile Control

Learn More

Microsoft

JumpCloud

Sophos

Overview

Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

Microsoft Intune Device Management Key Features

With Microsoft Intune Device Management you can:

Ensure devices and apps are compliant with your security requirements.
Rapidly deploy and authenticate apps on all company devices.
Remotely access devices to troubleshoot issues or to remove data from them.
Generate reports for all devices in the system.
Monitor the way users access and share information to protect company information.
Set rules and configure settings on personal and organization-owned devices to access data and networks.
Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

Mobile Application Management

Mobile application management in Intune is designed to protect your organization’s data at the application level.

With Microsoft Intune Application Management you can:

Configure apps to run with specific settings enabled.
Update existing apps that are already on the device.
See reports on which apps are used and monitor their usage.
Selectively wipe organization data from apps.
Add mobile apps to user groups and devices.

As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

Reviews from Real Users

Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

JumpCloud enables organizations to manage devices, users, and applications across platforms like Windows, Mac, Linux, iOS, and Android. It offers centralized authentication, identity and access management, single sign-on, directory services, security policy enforcement, and cloud service integration.

Organizations leverage JumpCloud for its robust device management, policy management, and seamless integration with applications such as Microsoft 365 and Google Workspace. Its flexibility, stability, scalability, and ease of use make it a strong choice for managing business directories, executing scripts on-demand, synchronizing system access, and implementing mobile device management. Key features include remote access, Windows Out of Box Experience, strong authentication and authorization controls, centralized user and device management, efficient onboarding and offboarding processes, and extensive security and reporting features.

What are the most important features?

Device Management: Centralized control over devices across multiple platforms.
Single Sign-On: Simplified access to multiple applications with one set of credentials.
Policy Management: Enforcement of security policies across different systems and devices.
Application Integration: Integration with major applications like Microsoft 365 and Google Workspace.
Remote Access: Secure remote access capabilities for users.
Script Execution: Efficient execution of scripts and job scheduling across systems.
Comprehensive Reporting: Detailed security and activity reports to help monitor and manage access.

What benefits or ROI should be considered?

Flexibility: Adaptable to different business needs and environments.
Stability: Reliable performance with minimal downtime.
Scalability: Easily scales to accommodate growing user and device numbers.
Ease of Use: User-friendly interface supports efficient management tasks.
Enhanced Security: Strong controls and policy enforcement reduce security risks.
Streamlined Processes: Simplified onboarding and offboarding processes increase efficiency.

In specific industries, JumpCloud is utilized to manage a wide array of tasks such as automating administrative functions in healthcare, ensuring secure access to sensitive data in finance, and supporting remote work needs in technology sectors. Its ability to integrate with diverse platforms and provide centralized control makes it suitable for managing complex IT environments.

Sophos Mobile is a Unified Endpoint Management (UEM) and security solution that helps businesses spend less time and effort to manage and secure traditional and mobile endpoints. The only UEM solution that integrates natively with a leading next-gen endpoint security platform, Sophos Mobile supports management of Windows 10, macOS, iOS, and Android devices.

Sample Customers

Mitchells and Buzzers, Callaway

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare

VIST Bank

Buyer's Guide

JumpCloud vs. Sophos Mobile

October 2024

Free Report: JumpCloud vs. Sophos Mobile

Find out what your peers are saying about JumpCloud vs. Sophos Mobile and other solutions. Updated: October 2024.

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