OpsRamp vs PRTG Network Monitor comparison

OpsRamp and Paessler GmbH are both solutions in the IT Infrastructure Monitoring category. OpsRamp is ranked #29 with an average rating of 7.3, while Paessler GmbH is ranked #6 with an average rating of 7.7. OpsRamp holds a 3.1% mindshare in IM, compared to Paessler GmbH’s 4.5% mindshare. Additionally, 81% of OpsRamp users are willing to recommend the solution, compared to 91% of Paessler GmbH users who would recommend it.

OpsRamp

Read 11 OpsRamp reviews

3,316 Views
2,279 Comparison Views

81% willing to recommend

PRTG Network Monitor

Read 100 PRTG Network Monitor reviews

7,851 Views
5,289 Comparison Views

91% willing to recommend

OpsRamp

PRTG Network Monitor

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Nov 24, 2024

PRTG Network Monitor and OpsRamp compete in the network monitoring and IT operations management category. OpsRamp seems to have the upper hand in predictive analysis and integration with cloud-centric capabilities, appealing to larger enterprises.

Features: PRTG Network Monitor offers rapid deployment, ease of use, and supports mixed technology environments with numerous sensors and robust monitoring capabilities. OpsRamp provides comprehensive monitoring especially for hybrid infrastructures, with cloud-centric capabilities, and a single-pane-of-glass approach for ease of management.

Room for Improvement: PRTG users suggest improvements in template management, dashboard capabilities, and better integration with non-Windows platforms. OpsRamp could enhance its ITSM functionalities, reduce false alerts, and streamline its interface.

Ease of Deployment and Customer Service: PRTG supports both on-premises and hybrid deployments with a straightforward setup, though its support relies heavily on forums and email. OpsRamp's deployment favors the public cloud, which aligns with cloud users, but its customer interactions might benefit from more direct support.

Pricing and ROI: PRTG is cost-effective for smaller environments with a flexible licensing model but can become costly with increased license requirements. Its ROI is often realized through reduced downtime. OpsRamp's competitive pricing with a bundle approach is ideal for larger organizations, providing substantial cost-effectiveness and ROI.

To learn more, read our detailed OpsRamp vs. PRTG Network Monitor Report (Updated: December 2024).

Buyer's Guide

OpsRamp vs. PRTG Network Monitor

December 2024

Download the complete report

Helped 824,067 peers since 2012

Categories and Ranking

OpsRamp

Ranking in IT Infrastructure Monitoring

29th

Average Rating

8.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Event Monitoring (6th), AIOps (13th)

PRTG Network Monitor

Ranking in IT Infrastructure Monitoring

6th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

100

Ranking in other categories

Network Monitoring Software (5th), Cloud Monitoring Software (8th)

Mindshare comparison

As of December 2024, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 3.1%, up from 1.6% compared to the previous year. The mindshare of PRTG Network Monitor is 4.5%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Muhammad Umair Gulfam

Implementation Engineer at a computer software company with 201-500 employees

Automates Azure resource monitoring and inventory management but slow with real-time patch status

There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.

Read full review

Noman-Saleem

Network Support Officer at Habib Metropolitan Bank Ltd

Detects suden changes but significant pricing concerns affect the effectiveness of network traffic troubleshooting

We use PRTG Network Monitor for monitoring traffic on interfaces and the behavior of network traffic. If there are sudden changes in traffic or any configuration issues, we can sort them out using PRTG. It's very helpful for troubleshooting and monitoring traffic utilization on our interfaces…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We find the products seamless integration with Zendesk to be extremely valuable to our business."

"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."

"The technical support is fantastic, and they are fast to respond."

"Most features work fine."

"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."

"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."

"The most valuable features of OpsRamp include a single pane of glass, event correlation, personalized dashboards, and a single platform solution."

"It is a pretty stable solution."

More OpsRamp pros

"My opinion is that this solution is not very expensive."

"The initial setup was easy. We didn't have any issues with the process and everything rolled out smoothly."

"The solution provides us response times to issues."

"I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server."

"Nice product with an easy interface to use and a large variety of sensors."

"The remote probes are very useful. They allow us to provide a reference across different areas in the network. In trying to localize issues, that's very useful."

"Every monitoring session features similar capabilities."

"The most valuable features of PRTG Network Monitor are the threshold notification when certain traffic increases and goes beyond the defined threshold. The up and down status email notifications and other notifications are useful. Additionally, it is user-friendly, and customizable, and there are many features available."

More PRTG Network Monitor pros

Cons

"An area of improvement would be application monitoring."

"OpsRamp had shortcomings associated with its network capabilities."

"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."

"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."

"Automation is currently quite complex and needs to be improved."

"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."

"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."

"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."

More OpsRamp cons

"We've had some issues previously with the performance of the sensors. We tend to deploy quite a bit of WMI, which is quite processor-intensive, and we've found that that impacts the sensors quite a bit."

"They should work on syncing the solution with Gmail."

"We would like more cloud native sensors for AWS, Azure, Google Cloud, etc. A lot of businesses are moving in that direction, so having something where we can pull performance stats out of these cloud services would be great for us."

"I've encountered a challenge in my functions, particularly in adding and printing."

"More training videos for installing and configuring this software would have been nice, especially when working with a lot of devices."

"Needs ability to monitor standard notification time (notify after X time)."

"The only sort of limitation is the actual probes. So, if you don't have enough probes on there, you can over flip them and cause the WMI sensors and SNMP sensors to sort of overload. Sometimes, they might timeout for a minute, but they do come back."

"I would like to see them take their graphing tools and convert them into a collector so that we can point telemetry to them"

More PRTG Network Monitor cons

Pricing and Cost Advice

"There is an annual licensing fee to use OpsRamp."

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."

"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."

"OpsRamp is a cost-effective solution."

"All monitoring system is close to the same pricing scheme."

"PRTG is now available as PRTG Enterprise Monitor, and the price varies depending on the total number of sensors the customer buys"

"I'm paying something like €1000 per year for the maintenance. I've got unlimited sensors."

"We looked at PRTG and SolarWinds. From a cost side perspective, compared to PRTG, and from what you get back from it, PRTG was sort of a hands down the winner."

"Right now, the smallest sensor pack that they have is just a bit out of range for me, as a business. This kills me, as I need the product. Therefore, there is always a balance between needing to buy it or continuing their free version."

"The price of PRTG Network Monitor is reasonable."

"It is about £4,500 for the first year, then about another 15 to 20 percent annually after that. So, we are looking at about £1000 running costs a year. When you think about how much an outage costs per minute, it's negligible."

"There is a license to use PRTG Network Monitor and it is annually."

More PRTG Network Monitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

824,067 professionals have used our research since 2012.

Comparison Review

it_user174738

IT Developer at a tech services company with 51-200 employees

May 31, 2015

Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor

I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

13%

Financial Services Firm

11%

Insurance Company

Educational Organization

53%

Computer Software Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpsRamp?

Most features work fine.

See all answers

What is your experience regarding pricing and costs for OpsRamp?

OpsRamp is a cost-effective solution.

See all answers

What needs improvement with OpsRamp?

OpsRamp had shortcomings associated with its network capabilities. When my company introduced OpsRamp at a discussion, I saw that its network capabilities, which were not there, were in the process...

See all answers

What is the best network monitoring software for large enterprises?

PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...

See all answers

What do you like most about PRTG Network Monitor?

The tool is integrated with our email for the alerts.

See all answers

What is your experience regarding pricing and costs for PRTG Network Monitor?

PRTG comes in different bands: there are options with 500, 1500, 2500, and so on. Pricing is by the number of devices, not by sensor.

See all answers

Comparisons

ServiceNow IT Operations Management vs OpsRamp

Compared 15% of the time

Datadog vs OpsRamp

Compared 13% of the time

Dynatrace vs OpsRamp

Compared 12% of the time

SolarWinds NPM vs OpsRamp

Compared 11% of the time

Nagios XI vs OpsRamp

Compared 2% of the time

More OpsRamp Competitors

Zabbix vs PRTG Network Monitor

Compared 7% of the time

Centreon vs PRTG Network Monitor

Compared 7% of the time

LibreNMS vs PRTG Network Monitor

Compared 7% of the time

SolarWinds NPM vs PRTG Network Monitor

Compared 6% of the time

Nagios XI vs PRTG Network Monitor

Compared 6% of the time

More PRTG Network Monitor Competitors

Product Reports

Buyer's Guide

OpsRamp

December 2024

Download OpsRamp product report

Buyer's Guide

PRTG Network Monitor

December 2024

Download PRTG Network Monitor product report

Learn More

OpsRamp

Paessler GmbH

Overview

OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

OpsRamp Features

OpsRamp has many valuable key features. Some of the most useful ones include:

Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.

Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.

Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization

Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.

Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.

Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.

Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

OpsRamp Benefits

There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.

Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.

Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.

Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.

Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.

Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.

PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies

Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank

Buyer's Guide

OpsRamp vs. PRTG Network Monitor

December 2024

Free Report: OpsRamp vs. PRTG Network Monitor

Find out what your peers are saying about OpsRamp vs. PRTG Network Monitor and other solutions. Updated: December 2024.

DOWNLOAD NOW

824,067 professionals have used our research since 2012.

See our OpsRamp vs. PRTG Network Monitor report.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.