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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
4th
Ranking in Low-Code Development Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Development Platforms (2nd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
11th
Ranking in Low-Code Development Platforms
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
No-Code Development Platforms (3rd)
 

Mindshare comparison

As of April 2025, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 8.2%, down from 9.4% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Rodrigo-Mesquita - PeerSpot reviewer
Rapid application development empowers big projects in months
The ability to quickly develop applications without needing to code a lot is very valuable. It is very quick to create a page, and one can use AI to speed up software development. It is easy to learn. In my company, we could develop a very big application in a couple of months.
Fabio QUINTANILHA - PeerSpot reviewer
Allows for seamless integration and sharing of common features
The initial setup is straightforward. There are limited access. If you choose not to use scripts, you can still configure the majority of the settings on the platform. The technical aspect of implementing changes is governed by change management processes. Even simple features require careful consideration of communication, documentation, and governance. Despite the setup being relatively straightforward and typically taking one to two weeks to complete once the desired outcome is identified, the implementation phase can often extend for a month or two due to various factors. I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Oracle APEX is its comprehensive set of features for creating user-friendly and visually appealing applications."
"The product's initial setup phase was straightforward."
"The product is easy to use."
"The product is fast."
"This product will speed up development time with helpful production aids."
"The most valuable features are security, stability, and ease of implementation."
"By using Express, we are able to load the data and integrate it into our data map."
"The most valuable features of Oracle Application Express (APEX) are the ease and speed of development. Instead of engaging a large team of middleware, front-end, and database engineers, we can have professional look at the front end and have the user interface up and running in a matter of days. However, if you want to go far and implement very custom features, it doesn't require a lot of knowledge of front-end development, such as HTML, JavaScript, or other aspects."
"It is a scalable and a stable platform."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"It is a stable solution...It is a scalable solution."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"The solution is a seamless tool that can integrate with all applications."
"We have seen a big improvement in the experience that we want to create for our end users."
"The solution is very comprehensive."
"It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
 

Cons

"The migration process is difficult in Oracle Application Express."
"Currently, APEX doesn't have a building workflow engine. I think that's the most important improvement that could be made at this point."
"One area for improvement in Oracle APEX is its workflow orchestration capabilities."
"Connecting with Oracle and the relation with Oracle at the database as a procedure needs improvement."
"There is a problem with security because the applications store passwords in the configuration files."
"Some of the application interfaces of Oracle Application Express are not very attractive and could be improved."
"The format is not recognized by Microsoft Word products."
"The solution does not support the Linux platform."
"The basic reporting system is rather static."
"The solution's user interface is very average, and it needs to be more enriched and user-friendly."
"They should reduce the solution's cost and make it more affordable for buyers."
"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"The user interface could be modernized and made more attractive for users."
"It would be great if the ServiceNow Now Platform supported satellite technologies in its telecom models and integrated with tools like OpenAI, LLaMA, or any Google AI platforms such as Vertex AI or Bard."
"The UI is not intuitive."
"The tool has a lot of limitations."
 

Pricing and Cost Advice

"It is expensive in comparison to other products."
"To my understanding, my organization is using the free version of Oracle Application Express (APEX), but I'm unsure because I haven't checked the pricing or licensing cost for it."
"The pricing is mid-range so is neither expensive nor cheap."
"The tool is free with the Oracle Database license."
"Oracle Express comes with the Oracle license, it is a bundle."
"Apex is not priced separately; instead, it is associated with the Oracle database. A free option for Oracle database and Apex can be downloaded and installed on this complimentary database version. This aligns with our current approach."
"The solution is moderately priced, where it is neither cheap nor expensive."
"The solution is free with your Oracle license or database and that is a good value."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"It's expensive and if you need some analytical views of your activity, there is an additional cost."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"The solution is expensive."
"It is expensive only."
"The price of the product falls on the higher side of the spectrum."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
"People seem to be buying the tool a lot. I think its licensing is okay."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Government
9%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
16%
Computer Software Company
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
Oracle APEX is part of our on-premises solution included in our agreement with Oracle E Business Suite, though I don't know the cost specifics. Power BI is licensed by the user.
What needs improvement with Oracle Application Express (APEX)?
Using AI to analyze data without needing much code would be better. Also, although the interface is easy to change, it could have more features.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
The user interface could be modernized and made more attractive for users.
 

Also Known As

Oracle APEX
No data available
 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.