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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
4th
Ranking in Low-Code Development Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Development Platforms (3rd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
11th
Ranking in Low-Code Development Platforms
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
No-Code Development Platforms (3rd)
 

Mindshare comparison

As of March 2025, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 8.3%, down from 9.4% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Rodrigo-Mesquita - PeerSpot reviewer
Rapid application development empowers big projects in months
The ability to quickly develop applications without needing to code a lot is very valuable. It is very quick to create a page, and one can use AI to speed up software development. It is easy to learn. In my company, we could develop a very big application in a couple of months.
Fabio QUINTANILHA - PeerSpot reviewer
Allows for seamless integration and sharing of common features
The initial setup is straightforward. There are limited access. If you choose not to use scripts, you can still configure the majority of the settings on the platform. The technical aspect of implementing changes is governed by change management processes. Even simple features require careful consideration of communication, documentation, and governance. Despite the setup being relatively straightforward and typically taking one to two weeks to complete once the desired outcome is identified, the implementation phase can often extend for a month or two due to various factors. I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that Oracle Application Express (APEX) is powerful and attractive, allowing my organization to modernize forms within two months. I also found its PWA feature very powerful because you can produce substantial mobile applications."
"What I like best about Oracle Application Express (APEX) is that it doesn't require hard coding for reporting and building applications. It's a GUI-based application builder that even end-users with little development and language knowledge can develop applications on Oracle Application Express (APEX). The software is also very user-friendly, which I find valuable."
"In our experience with Apex, we find that minimizing reliance on HTML and JavaScript is preferable, especially considering our background as seasoned programmers adept in PL/SQL. Incorporating HTML and JavaScript can pose challenges due to potential compatibility issues when updates are made to JavaScript. We also make use of JAPER report integration for generating reports, a practice integral to our reporting procedures."
"The autonomous database is valuable and provides the main structure for code development."
"It's fairly easy to make a user-friendly interface."
"Personally, I would say that Oracle Application Express (APEX) is a powerful tool...Stability-wise, I rate the solution a nine out of ten."
"The most valuable applications within the organization are primarily data forms and extended reports."
"I like the way that it automatically goes into the spreadsheets and the users can deal with it."
"ServiceNow Now Platform has one thing that no other tool offers, which is the dataset, specifically the management of the dataset."
"It is a stable solution...It is a scalable solution."
"In ServiceNow, the best features are the reports. We have more options there."
"It's very intuitive and easy to use. The flexibility and user-friendliness of ServiceNow are key reasons it's such a popular cloud solution."
"The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly."
"The initial setup is very straightforward."
"It is a scalable and a stable platform."
"ServiceNow provides immense options for customization and scalability, allowing users to build and modify the platform according to their needs."
 

Cons

"Visual Builder and APEX should meld in one product."
"The solution could provide more AI functionalities or AI assistance."
"It can only be deployed on Oracle Database."
"The solution has some stability problems that need to be resolved."
"It has been reported that the technology is very hard to learn, and the service is expensive."
"There is a bit of a learning curve involved when first using the solution."
"There is not a lot of Wiki help or in Google, but there is some."
"We would like to see tighter integration with the Oracle Cloud Infrastructure."
"The basic reporting system is rather static."
"The cost has room for improvement. It is currently expensive."
"ServiceNow Now Platform's technical support needs to improve."
"It's not quick or cheap."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
"When it comes to integration, it can be complex compared to other tools I'm currently using."
"The solution's user interface is very average, and it needs to be more enriched and user-friendly."
"It would be great if the ServiceNow Now Platform supported satellite technologies in its telecom models and integrated with tools like OpenAI, LLaMA, or any Google AI platforms such as Vertex AI or Bard."
 

Pricing and Cost Advice

"We have an Oracle basic product license, and then we can use Oracle APEX for free. We have many licenses for Oracle for approximately 20 processors."
"The solution is free with your Oracle license or database and that is a good value."
"The solution is cheap. It's a free solution. I rate the solution's pricing a six or seven out of ten."
"It is expensive in comparison to other products."
"Oracle Express comes with the Oracle license, it is a bundle."
"When buying the data license, APEX is included."
"I believe APEX comes bundled with the database, including autonomous database and other related database products, so the pricing is quite reasonable."
"I do not think this would be an ideal option for a small sized company or a startup when considering the salary requirements for Oracle DBA'a and developers."
"The product is very expensive."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"The pricing of this solution is done annually and it is very expensive."
"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."
"It is expensive only."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
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Top Industries

By visitors reading reviews
Educational Organization
32%
Government
9%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
18%
Computer Software Company
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
Oracle APEX is part of our on-premises solution included in our agreement with Oracle E Business Suite, though I don't know the cost specifics. Power BI is licensed by the user.
What needs improvement with Oracle Application Express (APEX)?
The user interface needs to be improved. It should be more user-friendly.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What needs improvement with ServiceNow Now Platform?
The analytics should be more readily available on the base product. Historical data isn't as easily available as expected and it requires buying additional licenses for more features.
 

Also Known As

Oracle APEX
No data available
 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.