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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
4th
Ranking in Low-Code Development Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
58
Ranking in other categories
Development Platforms (2nd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
11th
Ranking in Low-Code Development Platforms
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
No-Code Development Platforms (3rd)
 

Mindshare comparison

As of January 2025, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 8.4%, down from 9.6% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.7%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Ashraf Hamza - PeerSpot reviewer
Efficient with good data retrieval but improvement needed in user interface
Oracle APEX is very easy to use and comes with a lot of ready-made components that speed up the process of creating reports and dashboards. It is part of our agreement with Oracle E Business Suite and offers seamless data retrieval and performance. Additionally, we utilize its dashboard and reporting capabilities.
Fabio QUINTANILHA - PeerSpot reviewer
Allows for seamless integration and sharing of common features
The initial setup is straightforward. There are limited access. If you choose not to use scripts, you can still configure the majority of the settings on the platform. The technical aspect of implementing changes is governed by change management processes. Even simple features require careful consideration of communication, documentation, and governance. Despite the setup being relatively straightforward and typically taking one to two weeks to complete once the desired outcome is identified, the implementation phase can often extend for a month or two due to various factors. I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable aspect is its Graphics Form Design."
"You can customize the solution to create a console where only business users can access and download files if they want to extract the data."
"One of the most valuable features is that we can develop everything locally and deploy it for different kinds of operators in different locations, so we can do our job in one piece. The benefit of that is that others can use these applications. They connect to the internet to do these kinds of applications based on the permissions for those users."
"The most valuable feature of Oracle APEX is its comprehensive set of features for creating user-friendly and visually appealing applications."
"I particularly enjoy the web builder capabilities, especially the Page Designer. It offers so many elements or components to choose from, which is a major plus for me."
"This product will speed up development time with helpful production aids."
"The solution can efficiently translate from English to another language including Arabic using the XLIFF format."
"Oracle APEX improved our organization by making it possible for us to implement agile project development."
"ServiceNow provides immense options for customization and scalability, allowing users to build and modify the platform according to their needs."
"The solution is in Gartner's Magic Quadrant."
"It can integrate anywhere, and you can make any kind of workflow."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"It is a stable solution...It is a scalable solution."
"Now Platform's best features are collaboration, configurability, and customizability."
 

Cons

"There is a problem with security because the applications store passwords in the configuration files."
"The solution has some stability problems that need to be resolved."
"It can only be deployed on Oracle Database."
"When exporting, we can't export dynamic reports, only static reports. For example, when we want to export charts or tables it is only exported as a static report so we can't drop down on these reports; however, we can see this information when we are on the dashboard itself."
"Occasionally when trying to un a page, I would be faced with an error number; however, not much information would be provided on the error itself outside of the programming language. It would be nice if more information could be provided."
"One area for improvement in Oracle APEX is its workflow orchestration capabilities."
"The solution could provide more AI functionalities or AI assistance."
"It has a bit of a strict framework, you have to make all the time adjustments in their JavaScript. Another downside is that it's only available for Oracle databases."
"In ServiceNow Now Platform, UI is an area with certain shortcomings requiring improvements."
"The number of API calls processed by the tool, specifically when the API calls increase, will cause a lot of load on the platform, and it tends to not work very efficiently."
"The licensing for this solution, with respect to the user, needs to be improved."
"The tool has a lot of limitations."
"We would like to see AI used to automate some of the functionality in this solution."
"The basic reporting system is rather static."
"When it comes to integration, it can be complex compared to other tools I'm currently using."
"The Playbooks feature is useful for visualizing steps in a process, however, it lacks support for rollbacks in case of complex customer processes."
 

Pricing and Cost Advice

"I do not think this would be an ideal option for a small sized company or a startup when considering the salary requirements for Oracle DBA'a and developers."
"I believe APEX comes bundled with the database, including autonomous database and other related database products, so the pricing is quite reasonable."
"The solution is free."
"If you have a license to Oracle database, you can access APEX."
"The solution is moderately priced, where it is neither cheap nor expensive."
"The pricing is mid-range so is neither expensive nor cheap."
"Oracle Application Express (APEX) is free, so this is another magic of the solution. You just get charged for the database license, which I don't need."
"When you have a licensed database in an Oracle environment, APEX is free."
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
"The price of the product falls on the higher side of the spectrum."
"There are extra expenses for maintaining the product apart from the licenses."
"It is expensive only."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"The pricing of this solution is done annually and it is very expensive."
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Top Industries

By visitors reading reviews
Educational Organization
33%
Government
9%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
19%
Government
10%
Computer Software Company
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
Oracle APEX is part of our on-premises solution included in our agreement with Oracle E Business Suite, though I don't know the cost specifics. Power BI is licensed by the user.
What needs improvement with Oracle Application Express (APEX)?
The user interface needs to be improved. It should be more user-friendly.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What needs improvement with ServiceNow Now Platform?
The analytics should be more readily available on the base product. Historical data isn't as easily available as expected and it requires buying additional licenses for more features.
 

Also Known As

Oracle APEX
No data available
 

Learn More

 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.