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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
4th
Ranking in Low-Code Development Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Development Platforms (2nd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
11th
Ranking in Low-Code Development Platforms
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
No-Code Development Platforms (3rd)
 

Mindshare comparison

As of April 2025, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 8.2%, down from 9.4% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Rodrigo-Mesquita - PeerSpot reviewer
Rapid application development empowers big projects in months
The ability to quickly develop applications without needing to code a lot is very valuable. It is very quick to create a page, and one can use AI to speed up software development. It is easy to learn. In my company, we could develop a very big application in a couple of months.
Fabio QUINTANILHA - PeerSpot reviewer
Allows for seamless integration and sharing of common features
The initial setup is straightforward. There are limited access. If you choose not to use scripts, you can still configure the majority of the settings on the platform. The technical aspect of implementing changes is governed by change management processes. Even simple features require careful consideration of communication, documentation, and governance. Despite the setup being relatively straightforward and typically taking one to two weeks to complete once the desired outcome is identified, the implementation phase can often extend for a month or two due to various factors. I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's initial setup phase was straightforward."
"In our experience with Apex, we find that minimizing reliance on HTML and JavaScript is preferable, especially considering our background as seasoned programmers adept in PL/SQL. Incorporating HTML and JavaScript can pose challenges due to potential compatibility issues when updates are made to JavaScript. We also make use of JAPER report integration for generating reports, a practice integral to our reporting procedures."
"Oracle APEX is very easy to use and comes with a lot of ready-made components that speed up the process of creating reports and dashboards."
"Oracle APEX improved our organization by making it possible for us to implement agile project development."
"The solution can build functionalities in a very short time."
"What's most valuable in Oracle Application Express (APEX) is its secure coding functionality, and the solution also has good features."
"The autonomous database is valuable and provides the main structure for code development."
"It has a well-designed architecture and is a simple 3rd party application."
"The tool is generally easy to use, making it a very user-friendly product."
"The main reason that people use ServiceNow is that performance is very good."
"ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred."
"ServiceNow offers a lot of features when it comes to IT service management and IT operations management. What interested me in ServiceNow was that a lot of service management."
"The solution is a seamless tool that can integrate with all applications."
"ServiceNow provides immense options for customization and scalability, allowing users to build and modify the platform according to their needs."
"The simplicity is great."
"The solution is very comprehensive."
 

Cons

"The solution has some stability problems that need to be resolved."
"Maybe there are other technologies that offer what APEX cannot."
"Visual Builder and APEX should meld in one product."
"We would like to see tighter integration with the Oracle Cloud Infrastructure."
"Connections to the application pages are not handled well and at times more than one user can be accessing an application with the same ID."
"Connecting with Oracle and the relation with Oracle at the database as a procedure needs improvement."
"Reporting needs to be accessed via third party tools."
"The solution's layout could be improved for report generation to allow more configuration."
"The Playbooks feature is useful for visualizing steps in a process, however, it lacks support for rollbacks in case of complex customer processes."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"ServiceNow Now Platform's adoption seems to be a main challenge for our clients."
"Bug and defect management are not available in ServiceNow."
"The tool has a lot of limitations."
"The number of API calls processed by the tool, specifically when the API calls increase, will cause a lot of load on the platform, and it tends to not work very efficiently."
"From an improvement perspective, the product's complicated initial setup phase can be made a bit easier."
"The Robotic Process Automation features are not mature enough. ServiceNow could work toward that because we can leverage RP only from this platform."
 

Pricing and Cost Advice

"The solution is free if you are using on Oracle database."
"I believe APEX comes bundled with the database, including autonomous database and other related database products, so the pricing is quite reasonable."
"Oracle Application Express (APEX) is free, so this is another magic of the solution. You just get charged for the database license, which I don't need."
"The pricing is mid-range so is neither expensive nor cheap."
"We have an Oracle basic product license, and then we can use Oracle APEX for free. We have many licenses for Oracle for approximately 20 processors."
"The tool is free with the Oracle Database license."
"The solution is free with your Oracle license or database and that is a good value."
"The pricing is very good and less expensive than Mendix or OutSystems."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"There are extra expenses for maintaining the product apart from the licenses."
"People seem to be buying the tool a lot. I think its licensing is okay."
"The product is very expensive."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Government
9%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
16%
Computer Software Company
10%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Oracle Application Express (APEX)?
Oracle APEX is part of our on-premises solution included in our agreement with Oracle E Business Suite, though I don't know the cost specifics. Power BI is licensed by the user.
What needs improvement with Oracle Application Express (APEX)?
Using AI to analyze data without needing much code would be better. Also, although the interface is easy to change, it could have more features.
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
The user interface could be modernized and made more attractive for users.
 

Also Known As

Oracle APEX
No data available
 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.