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Oracle Application Express (APEX) vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.5
Oracle APEX users appreciate the community support, though geopolitical issues affect service access in regions like Iran and Venezuela.
Sentiment score
6.8
ServiceNow Now Platform's support is praised for responsiveness and expertise, though basic support and configurations face challenges.
 

Room For Improvement

Sentiment score
4.9
Oracle Application Express needs better integration, reporting, UI customization, training resources, performance, AI tools, and collaboration features.
Sentiment score
4.6
ServiceNow needs better mobile features, integration, AI support, user experience, and pricing to enhance usability and adoption.
The user interface needs to be improved.
Historical data isn't as easily available as expected and it requires buying additional licenses for more features.
 

Scalability Issues

Sentiment score
6.8
Oracle APEX offers scalability for diverse use cases, excelling in small-scale applications but requiring adjustments for larger enterprises.
No sentiment score available
ServiceNow Now Platform is scalable for large companies, integrates smoothly, supports growth, and adapts to evolving demands efficiently.
 

Setup Cost

Sentiment score
6.8
Oracle APEX is cost-effective with an Oracle license but can be expensive due to database pricing.
Sentiment score
4.1
ServiceNow's high pricing, influenced by user count and features, is often justified by its valued functionalities.
ServiceNow Now Platform is an expensive product.
 

Stability Issues

Sentiment score
7.2
Oracle APEX is stable, with minor issues typically resolved through updates; some report occasional downtime needing daily monitoring.
Sentiment score
7.5
ServiceNow Now Platform is highly stable and reliable, with minimal downtime, robust performance, and easy adoption globally.
 

Valuable Features

Sentiment score
8.3
Oracle APEX excels in rapid web app development with a low-code setup, seamless database integration, and robust security features.
Sentiment score
8.5
The platform excels in efficiency and productivity with advanced features, user-friendly design, and strong market positioning.
Oracle APEX is very easy to use and comes with a lot of ready-made components that speed up the process of creating reports and dashboards.
The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly.
 

Categories and Ranking

Oracle Application Express ...
Ranking in Rapid Application Development Software
3rd
Ranking in Low-Code Development Platforms
3rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
58
Ranking in other categories
Development Platforms (3rd)
ServiceNow Now Platform
Ranking in Rapid Application Development Software
10th
Ranking in Low-Code Development Platforms
8th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
45
Ranking in other categories
No-Code Development Platforms (3rd)
 

Mindshare comparison

As of November 2024, in the Rapid Application Development Software category, the mindshare of Oracle Application Express (APEX) is 8.8%, down from 9.7% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Syed Azimuddin - PeerSpot reviewer
An easy-to-use format that is flexible and scalable
Our company has a partnership with the solution and we use it as a development platform. We have between 500 to 1,000 users.  The virtual patching feature is valuable.  The solution does its job by providing the needed protection.  The easy-to-use format is flexible and can scale.  The solution…
Fabio QUINTANILHA - PeerSpot reviewer
Allows for seamless integration and sharing of common features
The initial setup is straightforward. There are limited access. If you choose not to use scripts, you can still configure the majority of the settings on the platform. The technical aspect of implementing changes is governed by change management processes. Even simple features require careful consideration of communication, documentation, and governance. Despite the setup being relatively straightforward and typically taking one to two weeks to complete once the desired outcome is identified, the implementation phase can often extend for a month or two due to various factors. I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.
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Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
31%
Government
9%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
18%
Computer Software Company
13%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
Pricing for ServiceNow depends on the model. Some models, like GRC and HRSD, are user-specific and can be quite expensive. Others are less costly but are based on the number of tickets or users.
What needs improvement with ServiceNow Now Platform?
The RPA feature in ServiceNow is quite good, but it is very expensive. If AI were better integrated into ServiceNow, it would lower the RPA costs and make the platform more accessible. Additionally...
 

Also Known As

Oracle APEX
No data available
 

Learn More

 

Overview

 

Sample Customers

Hepart AG, pharmasol, SATLOG, Collège Bois-de-Boulogne
experian, beachbody, health partners
Find out what your peers are saying about Oracle Application Express (APEX) vs. ServiceNow Now Platform and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.