Salesforce Platform vs Tricentis Tosca comparison

Why PeerSpot?

Salesforce and Tricentis are both solutions in the Regression Testing Tools category. Additionally, 89% of Salesforce users are willing to recommend the solution, compared to 96% of Tricentis users who would recommend it.

Salesforce Platform

Read 97 Salesforce Platform reviews

13,698 Views
3,835 Comparison Views

89% willing to recommend

Tricentis Tosca

Read 114 Tricentis Tosca reviews

24,024 Views
9,610 Comparison Views

96% willing to recommend

Salesforce Platform

Tricentis Tosca

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Executive Summary

We performed a comparison between Salesforce Platform and Tricentis Tosca based on real PeerSpot user reviews.

Find out what your peers are saying about Tricentis, OpenText, Katalon Studio and others in Regression Testing Tools.

To learn more, read our detailed Regression Testing Tools Report (Updated: September 2026).

Buyer's Guide

Regression Testing Tools

September 2026

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Helped 915,383 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.0

Salesforce Platform improves efficiency and revenue, reduces silos, and boosts productivity, with ROI evident through increased revenue and time savings.

Sentiment score

6.4

Tricentis Tosca accelerates test automation, enhancing efficiency and ROI, but high costs may challenge smaller companies.

Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.

Yasser_Anter

Independent Business Consultant at Freelance

In terms of productivity, my ROI is definitely at an eight or nine out of a scale of one to ten.

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

For more quotes and insights, download the Salesforce Platform report

Tasks that typically take ten hours are reduced to two to three hours, representing a threefold productivity gain.

PrabhuKrishnamoorthy

Senior Director at Ascendion

For more quotes and insights, download the Tricentis Tosca report

Customer Service

Sentiment score

6.8

Salesforce support is praised for responsiveness and collaboration but mixed ratings exist due to some preferring internal resources.

Sentiment score

6.7

Tricentis Tosca's customer service is praised for expertise and efficiency, though some users face occasional response delays.

No quotes available

For more quotes and insights, download the Salesforce Platform report

My experience has been positive; their response to emails or phone calls in tech support is fast, usually between eight to ten hours.

PrabhuKrishnamoorthy

Senior Director at Ascendion

The overall competence of the support has declined; previously, the support was very good, but recently, it has become difficult to reach them and get solutions, and it's taking a lot of time.

Jayachandrap In

Technical Architect at MOURI Tech

The support team engages actively, providing solutions and scheduling calls for more complex queries, making it easy to get assistance.

AKSHAYRATHI

Senior engineer at Nagarro

For more quotes and insights, download the Tricentis Tosca report

Scalability Issues

Sentiment score

7.7

Salesforce Platform offers scalable solutions for all company sizes, although customization is key to managing its feature-rich environment.

Sentiment score

7.2

Tricentis Tosca excels in scalability, efficiently managing large test volumes and diverse environments with minimal scaling issues.

Salesforce's scalability was not a problem.

Yasser_Anter

Independent Business Consultant at Freelance

Salesforce Platform is absolutely scalable for us.

Ashwin Lakshminarayan

Director at GenRocket

We are using it globally in thirty countries.

reviewer1722801

Sr. Vice President and Business Head at a computer software company with 10,001+ employees

For more quotes and insights, download the Salesforce Platform report

Tosca should focus on AI capabilities to provide additional features such as script writing in Playwright type scripts, offering options for both module-based and custom script test cases while ensuring cost efficiency.

AKSHAYRATHI

Senior engineer at Nagarro

It covers a breadth of applications and products, demonstrating excellent scalability that I have seen in reality.

PrabhuKrishnamoorthy

Senior Director at Ascendion

Scalability is excellent with Tricentis Tosca.

reviewer2740515

Senior Software Engineer 2 at a tech services company with 51-200 employees

For more quotes and insights, download the Tricentis Tosca report

Stability Issues

Sentiment score

8.1

Salesforce Platform is stable and reliable, with minimal issues, maintaining high performance and receiving strong user ratings for stability.

Sentiment score

7.4

Tricentis Tosca is stable and reliable, with minor issues resolved quickly and improved performance in newer versions.

On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.

Yasser_Anter

Independent Business Consultant at Freelance

We have never had any problems with it.

reviewer1722801

Sr. Vice President and Business Head at a computer software company with 10,001+ employees

It is definitely very stable.

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

For more quotes and insights, download the Salesforce Platform report

For performance and stability, Tricentis Tosca deserves a 10 out of 10.

reviewer2740515

Senior Software Engineer 2 at a tech services company with 51-200 employees

The stability of Tricentis Tosca is rated ten out of ten. It is very stable.

PrabhuKrishnamoorthy

Senior Director at Ascendion

I find stability issues when using the Vision AI feature; Tricentis Tosca is not very stable.

Soumya Jain

Test Automation Specialist at Accenture

For more quotes and insights, download the Tricentis Tosca report

Room For Improvement

Salesforce faces integration, cost, and customization challenges with inadequate reporting, UI issues, costly storage, and limited search functionality.

Users seek improvements in Tricentis Tosca's object recognition, interface, integration, licensing, support, and AI-enhanced automation features.

Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.

Haytham El-Sharawy

Account Manager at Red Hat

Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.

Yasser_Anter

Independent Business Consultant at Freelance

Using AI extensively to make the platform easier to use would also be beneficial.

Ashwin Lakshminarayan

Director at GenRocket

For more quotes and insights, download the Salesforce Platform report

The self-healing process should automatically handle any changes in web applications; for instance, if properties change inside the application, the tool should automatically take care of it, unlike other tools such as Mabl and TestComplete that have better self-healing capabilities.

Jayachandrap In

Technical Architect at MOURI Tech

Many companies prefer using Tosca due to data security, which is crucial.

AKSHAYRATHI

Senior engineer at Nagarro

Moving to a cloud-based application rather than a desktop one could improve Tosca.

Aditya Chakradhar Nanduri

Sr Test Automation Architect at a tech services company with 501-1,000 employees

For more quotes and insights, download the Tricentis Tosca report

Setup Cost

Salesforce Platform is costly but valued for features; pricing varies, necessitating careful evaluation to manage expenses effectively.

Tricentis Tosca's high pricing is offset by robust features, appealing to enterprises despite being costly for smaller businesses.

Salesforce Platform may be on the expensive side.

Ashwin Lakshminarayan

Director at GenRocket

It is on the expensive side, unfortunately.

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

For more quotes and insights, download the Salesforce Platform report

The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense.

PrabhuKrishnamoorthy

Senior Director at Ascendion

A yearly license costs around 20,000 euros.

Soumya Jain

Test Automation Specialist at Accenture

For enterprise customers, the cost is manageable because it provides solutions for multiple applications they want to automate.

Aditya Chakradhar Nanduri

Sr Test Automation Architect at a tech services company with 501-1,000 employees

For more quotes and insights, download the Tricentis Tosca report

Valuable Features

Salesforce Platform excels in scalability, customization, integration, analytics, and low-code development, enhancing productivity with automation and real-time insights.

Tricentis Tosca offers scriptless testing with reusable data, drag-and-drop features, and integration, enhancing test automation for all users.

This integration allows us to manage customers from all aspects in one place, providing a clear view.

ShellyZlotnik

Senior Acount Executive for Financial Services at a tech vendor with 5,001-10,000 employees

The biggest benefit is seamless usage in terms of an easy-to-use interface and GUI that makes it easy to interact with the entire platform and generate reports effortlessly.

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.

Haytham El-Sharawy

Account Manager at Red Hat

For more quotes and insights, download the Salesforce Platform report

Tricentis Tosca positively impacts my organization because it provides a full end-to-end automation solution, whether it is mainframe, DB, API, mobile, Windows application, web application, SAP applications, or any kind of application.

AKSHAYRATHI

Senior engineer at Nagarro

It allows for drag-and-drop functionality and demo automation in SAP-based applications, which can be challenging with other automation tools.

Aditya Chakradhar Nanduri

Sr Test Automation Architect at a tech services company with 501-1,000 employees

The most useful features of Tricentis Tosca include API scanning, basic web application automation, and data validation capabilities.

Soumya Jain

Test Automation Specialist at Accenture

For more quotes and insights, download the Tricentis Tosca report

Categories and Ranking

Salesforce Platform

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

PaaS Clouds (8th), Mobile Development Platforms (3rd), Rapid Application Development Software (8th), Low-Code Development Platforms (7th), No-Code Development Platforms (2nd), Business Orchestration and Automation Technologies (13th)

Tricentis Tosca

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

114

Ranking in other categories

Service Virtualization (2nd), Functional Testing Tools (1st), Mobile App Testing Tools (1st), Regression Testing Tools (1st), API Testing Tools (6th), Test Automation Tools (1st)

Featured Reviews

Sunny Nair

Solution Architect And Senior Consultant at Keysight Technologies

Automated weekly analytics have improved case tracking and boosted research productivity

In terms of customization and requesting features that need to be enabled, the process is longer than ideal. As a user, I have very limited access rights to Salesforce Platform, which limits my capability. If a user were granted access to consume more features from Salesforce Platform and the system could show exactly who needs to grant that particular access, that would be a very good improvement. If I need to gain access to a specific feature within Salesforce Platform, it should point me to who in my organization manages it. If the system is able to tell me who exactly is managing it, I can get in touch with that particular user to understand whether I can gain access. This particular feature seems to be lacking, not only in Salesforce Platform, but in any CRM application.

Read full review

AKSHAYRATHI

Senior engineer at Nagarro

End-to-end regression automation has accelerated delivery and now secures complex test data

I think Tosca can be improved, particularly in AI capabilities because right now Tosca does not have any strong API capabilities. It has some AI features in the newer version, but many organizations have not adopted these due to version-specific problems, as some are still using older versions. From an AI point of view, they can enhance reliability since the world is moving towards AI, and every tool must be integrated. While Tosca has made attempts, I have not used them and they are not widely adopted, so they are stuck in the testing phase in my organization. I would also mention that while I am currently using Tosca Mobile, the loading part and connectivity issues need improvement. They should better integrate AI features that are already present but not widely used across many organizations. Reliability on the AI aspect needs enhancement for practical application. From the perspective of governance and security, I believe Tosca can develop its own LLM or leverage third-party LLMs while maintaining security and risk management regarding client data. Many companies prefer using Tosca due to data security, which is crucial. An in-house LLM could significantly enhance its debugging power and provide helpful solutions upon test case failure.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Outsourcing Company

10%

Manufacturing Company

Construction Company

Manufacturing Company

12%

Financial Services Firm

10%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	40
Midsize Enterprise	25
Large Enterprise	44

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	24
Large Enterprise	75

Questions from the Community

How would you choose between Microsoft PowerApps and Salesforce Platform?

I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...

See all answers

How does Salesforce Platform compare with Azure?

Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...

See all answers

Do you build applications using low-code or pro-code builders on Salesforce Platform?

At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...

See all answers

How does Micro Focus UFT One compare to Tricentis Tosca?

We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...

See all answers

How does Tricentis Tosca compare with Worksoft Certify?

Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...

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What is your experience regarding pricing and costs for Tricentis Tosca?

The pricing for Tricentis Tosca is extremely high, and I rate it as ten in terms of expense. It is really pricey in the market, making it more suitable for large enterprises rather than small or me...

See all answers

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Compared 16% of the time

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Compared 3% of the time

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Compared 3% of the time

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Product Reports

Buyer's Guide

Salesforce Platform

September 2026

Download Salesforce Platform product report

Buyer's Guide

Tricentis Tosca

September 2026

Download Tricentis Tosca product report

Also Known As

Salesforce1, Force.com, Salesforce App Cloud

Orchestrated Service Virtualization

Overview

Salesforce Platform offers a flexible, scalable CRM solution with user-friendly customization, robust mobile access, seamless third-party integration, and real-time data visibility, making it ideal for businesses to manage customer relationships and drive marketing efforts efficiently.

Salesforce Platform delivers comprehensive CRM capabilities with a focus on customization and integration with third-party tools. Users benefit from a robust mobile app, global reach, and the ability to handle diverse business requirements through scalable infrastructure. Automated workflows and dashboards enhance productivity, while detailed reporting and analytics support targeted marketing and data-driven decision-making. Despite the strengths, areas for improvement include search capabilities, data storage affordability, and user interface simplification. Users also seek better automation and AI-based features alongside quicker support services and more intuitive documentation.

What are the notable features of Salesforce Platform?

User-friendly interface: Simplified navigation and access to essential tools streamline usage.
Seamless integration: Connects easily with third-party tools for comprehensive workflow management.
Real-time data access: Facilitates timely decision-making with up-to-date information.
Robust mobile app: Enables remote CRM management with a feature-rich mobile experience.
Customization flexibility: Tailors functionalities to meet specific business demands.

What benefits should users look for in Salesforce Platform reviews?

Increased productivity: Automated processes and dashboards streamline operations.
Enhanced scalability: Adapts to growing business needs without compromising performance.
Efficient customer management: Centralizes interaction tracking for improved relationship nurturing.
Comprehensive insights: Detailed analytics and reporting for informed strategic decisions.

In industries like sales, marketing, and project management, Salesforce Platform is a trusted tool for CRM, lead tracking, and process standardization. Its versatile nature makes it valuable for roles focusing on communication management, opportunity tracking, and sales forecasting, delivering tailored insights for enhanced customer interactions.

Salesforce

Tricentis Tosca offers model-based testing that supports both technical and non-technical users through a user-friendly interface, enabling scriptless automation and seamless integration with UI and non-UI applications.

Tosca's modular approach enhances test maintenance and reuse while delivering comprehensive automation for diverse testing environments. Backed by risk-based testing and automated data management, it supports end-to-end testing across API, SAP, and desktop applications. Tosca's integration capabilities extend to environments like Salesforce, PHP webshops, and mobile apps, effectively enhancing Agile team workflows. Despite its strengths, room remains for improved reporting, object recognition, and more efficient upgrade processes. Enhancing documentation and mobile testing support could further elevate its functionality for many.

What key features does Tricentis Tosca offer?

User-friendly interface: Simplifies interactions for non-technical users.
Model-based testing: Facilitates the easy creation of automated test cases.
Scriptless automation: Enables quick test development without coding.
Integration capabilities: Supports connections with multiple platforms like SAP and Salesforce.
Modular approach: Enhances the reuse and maintenance of test components.

What benefits to expect from Tricentis Tosca?

Efficiency: Streamlines the testing process for faster release cycles.
Versatility: Suitable for diverse application environments including web and desktop.
Productivity: Boosts Agile team integration for comprehensive testing.
Risk-based testing: Prioritizes testing efforts based on potential impact.

In retail, Tricentis Tosca automates inventory and transaction testing, ensuring efficient system updates. Financial services employ it for regulatory compliance through automated test scenarios in mainframe and PDF environments. Telecommunication companies utilize Tosca for API testing, aligning services across network platforms seamlessly.

Tricentis

Sample Customers

ADP

HBO, AMEX, BMW Group, ING, Bosch, Austrian Airlines, Deutsche Bank, Henkel, Allianz, Bank of America, UBS, Orange, Siemens, Swiss Re, Vodafone

Buyer's Guide

Regression Testing Tools

September 2026

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