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Senior Research Analyst - Security, Privacy, Risk & Compliance at Info-Tech Research Group
Real User
Top 5
Offers excellent threat detection and investigation capabilities in a stable solution
Pros and Cons
  • "The detection and investigation capabilities are my favorite parts of the solution. It has good threat intelligence and threat-hunting features."
  • "I want better integration with other security solutions; integrating with third-party apps wasn't as seamless as I expected."

What is our primary use case?

Typically, we use the solution for detection, as we outsourced the response element to an MSSP. It also gives us visibility into security threats and allows us to find and eliminate them. For issues that outweigh our capacity, we escalate to our third-party MSSP.

What is most valuable?

The detection and investigation capabilities are my favorite parts of the solution. It has good threat intelligence and threat-hunting features.  

What needs improvement?

I want better integration with other security solutions; integrating with third-party apps wasn't as seamless as I expected.

For how long have I used the solution?

I've been using the solution for one to two years. 

Buyer's Guide
CrowdStrike Falcon Complete MDR
November 2024
Learn what your peers think about CrowdStrike Falcon Complete MDR. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

I can't say because our usage remained flat; we didn't up or downscale.

How was the initial setup?

On a scale of one to ten, I put the difficulty of the initial setup at five, right in the middle.

What's my experience with pricing, setup cost, and licensing?

CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route.

What other advice do I have?

I rate the solution eight out of ten.

My advice is to be clear in the negotiation phase about your expectations, the strengths and weaknesses of the solution, and how much of the implementation CrowdStrike will be doing for you. It's good to keep in mind what the required integrations are based on existing infrastructure to understand what is and isn't feasible in the integration.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1326963 - PeerSpot reviewer
FSE at a computer software company with 1,001-5,000 employees
Reseller
A competitive, highly stable and scalable solution with a good engine
Pros and Cons
  • "CrowsStrike Falcon Complete is a good solid endpoint protection solution; it has a good engine and is on par in terms of efficacy with SentinelOne, and with Microsoft Defender for endpoint protection."
  • "I prefer to put a pound into the prevention and an ounce into the cure, but CrowdStrike put more focus into the EDR. This works as a business model for them, as they get a lot of customers purchasing their MDR services, usually SMBs lacking the staff to leverage the EDR tool themselves adequately. We have many such customers. I would much rather see more refinement and investment into the prevention side of the equation, though CrowdStrike has a good engine. The solution is as effective as SentinelOne and Windows Defender for Endpoint; it's an excellent endpoint protection solution."

What is our primary use case?

We don't use the solution internally, but our clients' use cases are primarily EDR and endpoint protection, with peripheral use cases including web app protection.

What is most valuable?

CrowsStrike Falcon Complete is a good solid endpoint protection solution; it has a good engine and is on par in terms of efficacy with SentinelOne, and with Microsoft Defender for endpoint protection. 

What needs improvement?

I prefer to put a pound into the prevention and an ounce into the cure, but CrowdStrike put more focus into the EDR. This works as a business model for them, as they get a lot of customers purchasing their MDR services, usually SMBs lacking the staff to leverage the EDR tool themselves adequately. We have many such customers. I would much rather see more refinement and investment into the prevention side of the equation, though CrowdStrike has a good engine. The solution is as effective as SentinelOne and Windows Defender for Endpoint; it's an excellent endpoint protection solution.

I would like to see more integration capabilities and expansion into vulnerability management. I'd like to see it go beyond that into unified endpoint management, a unified security solution that doesn't just tell me what's wrong; it helps me fix it operationally.

For how long have I used the solution?

We have been a reseller of the solution since 1989.

What do I think about the stability of the solution?

The solution is very stable. 

What do I think about the scalability of the solution?

It is a very scalable solution, there is no question about that. 

How are customer service and support?

The technical support is good; it's not bad and not the best.

How was the initial setup?

The setup is relatively complex. Post-setup, the maintenance is light, but deployment is more complicated compared to some competitors, including SentinelOne or Cylance. Falcon Complete requires more tuning.

Once the product is implemented, I would say most of our customers require around a quarter of an FTE for maintenance. 

What's my experience with pricing, setup cost, and licensing?

This product is one of the more expensive ones on the market. 

What other advice do I have?

I'd rate the product an eight out of ten because there's always room for improvement in my mind. There are enough other solutions in the market space that are on par with the features and capabilities of CrowdStrike that bump it down from a nine to an eight. It's a pretty level playing field.

Most of my customers are small to medium size businesses. They don't have the people, the knowledge or the time to spend on complex setups and tuning. Any solution has to be simple out of the gate, easy to understand, and it has to be quick to deploy. Therefore, many of my clients use the implementation and managed services, and I have firsthand experience of some issues that can cause. Companies may hold off on more complicated features or configurations they don't fully understand, sometimes even permanently. This isn't unique to Falcon Complete; there are many solutions with features that are never fully leveraged by some clients. The issue is when the solution is not as effectively deployed and configured as possible because it's not a small investment.

When it comes to this solution, my advice is to shop around. CrowdStrike is an excellent brand with an outstanding reputation, but it's also the most expensive or one of the most expensive solutions. If price is a concern, other solutions can do the same job for you or be just as effective. Falcon Complete has few features that make it a big market differentiator nowadays. It makes sense if you need the product's specific features or have the staff to fully leverage the EDR without paying for the MDR.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
CrowdStrike Falcon Complete MDR
November 2024
Learn what your peers think about CrowdStrike Falcon Complete MDR. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Senior Account Manager at a tech services company with 201-500 employees
Real User
Comes with good threat-hunting and behavior-based analysis capabilities, and provides quick protection against new threats
Pros and Cons
  • "The most valuable feature is that it has a zero-day approach. It does not work with the signature itself. It looks into what is happening on an endpoint and protects you better against threats that are not yet known but are captured in a signature. It provides far better detection than when it is only signature-based. You get much quicker protection against any new threat. This is the most important feature of the CrowdStrike solution."
  • "They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage."

What is most valuable?

The most valuable feature is that it has a zero-day approach. It does not work with the signature itself. It looks into what is happening on an endpoint and protects you better against threats that are not yet known but are captured in a signature. It provides far better detection than when it is only signature-based. You get much quicker protection against any new threat. This is the most important feature of the CrowdStrike solution.

They have very good knowledge of how to hunt for threats. It is all about the intelligence you put into a solution for detection. It is about making sure that if you see a number of things, you can interpret them correctly and take the right action against them. They're one of the best vendors because they come from that background. 

What needs improvement?

They are doing very well in continuously improving their product. The only thing is that it is completely cloud-based, and some customers don't really like that type of approach, but you can only provide such a solution when you have cloud-based intelligence. On the other end, we know that it is sometimes a breaking point for some of the customers. They could potentially have an on-prem or hybrid solution. Any antivirus needs to have its features updated. If there could be a relay between them, it would be helpful, but that's very hard to do. So, you either accept that approach and have the benefit with this little disadvantage. 

For how long have I used the solution?

I have been working with this solution for three years.

What do I think about the stability of the solution?

We don't see any specific limitations on that at the moment. 

What do I think about the scalability of the solution?

We have large implementations, and we don't really see any issues with the scalability of the solution. It seems to be able to scale up fairly quickly within the environment.

How are customer service and support?

Their support is top-notch. They're very dedicated. Their experts are online when you need them. 

How was the initial setup?

It is very straightforward. It takes very limited time to set it up. People get used to it very quickly.

Being a cloud-based solution, you don't really have to do a lot of installation. They have their own cloud. It is maintaining itself. There are automatic updates. That's one of the reasons why you want to go to the cloud-based approach. It is very easy in terms of maintenance.

What other advice do I have?

I would advise anyone interested in such a solution to try it out. It is very easy to try it out. 

It is an absolute requirement to get an EDR solution in place. You should go with the ones that really have the most advanced capabilities for threat hunting. It is best to go with the experts. They've had some competition from Microsoft, which is not a bad solution, but Microsoft is not a security expert. CrowdStrike knows very well how to identify threats and link them to specific behavior. That's what you really want to have in there, and that's their strength. One of the reasons why they're still leading is that they are the only ones who can say, "We manage your network, and we would give you money back if we could not detect the issues upfront." That's one of their strong points.

If they don't do any specific scanning, they will adapt themselves to that. If it is a new system, they would need to learn that. If there is something new in there, it could be harder for them to detect it because they don't yet know the behavior, and they have to learn about it. That's the only negative element I see in it. 

They're doing quite a bit of work in improving it. They are doing a good job in evolving the product. I don't see any specific needs at this given moment on that. You could ask a lot, but in the end, you still need to make sure that the core is functioning well. They should stick with what they do best. Evolve that but not start doing everything. That's because it will not work. I'd rather have them stick to their niche.

I would rate it a nine out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Global IT Infrastructure Manager at TMF Group
Real User
Top 20
Easy to use, simple to set up and provides easy management
Pros and Cons
  • "It is very simple to use and not overly technical."
  • "They need to continuously integrate with other security tools such as CyberArk or Mimecast, to cover the entire IT infrastructure."

What is our primary use case?

We primarily use the solution for security purposes. We use it to protect our endpoints and prevent any kind of malicious attacks on our company.

How has it helped my organization?

In terms of Endpoint security, we feel very secure. Sandboxing is in a place where we can analyze everything before releasing anything into the production environment. It has really helped in terms of how we can prevent the malware from spreading across Endpoints, especially in these scenarios where work from home is common and where users are directly connected to a potentially insecure network.

What is most valuable?

The best part of CrowdStrike is the integration with various other tools and technologies such as, for example, Mimecast. We use Mimecast for email security and detection via Crowdstrike. If we have a backend integration of Mimecast logs with Crowdstrike, that's an excellent way for us to secure email.

The initial setup is straightforward. 

The stability and performance have been pretty good overall. 

The solution has proven to be very easy to implement and easy to manage.

It is very simple to use and not overly technical. 

The product gives us very low false positives. 

What needs improvement?

Considering the recent SolarWinds attacks in November or December last year, we were looking for something that could secure the EDR first tokens. It would be helpful if that was on offer.

They need to continuously integrate with other security tools such as CyberArk or Mimecast, to cover the entire IT infrastructure. They should keep in mind that there is a risk in the ADFS web environment. From an Endpoint perspective, it's all good, however, they need to explore the origins via something like Crowdstrike.

The customization could be improved upon. As of now with the area first and web security tokens, we don't see the EDR. We are looking for some solution that can provide EDR solution on the EDR first web environment.

For how long have I used the solution?

We've been using the solution since 2017. It's been about three years or so. We've used it for a while.

What do I think about the stability of the solution?

The stability is very good. We don't see anything currently that can negatively impact the Endpoint as the agent is installed, however, the processing does not consume the CPU or memory. It's giving us great anti-malware detection along with a very good performance on the Endpoint as well.

What do I think about the scalability of the solution?

The solution is fairly easy to scale, as it's not specific to any domain we can implement CrowdStrike on a standalone server, or multi-forest. In terms of scalability, it can support the multi-cloud strategy as well.

We have about 12,000. places in which the solution is being used. It's on 9,000 devices as a user Endpoint, which is Windows 10, and approximately 3000 servers.

We do intend to increase usage. Every year is we see a5% to 10% increase in usage.

How are customer service and technical support?

We get a lot of proactive support from Crowdstrike. Before anything enters our environment, we get a lot of information from our account manager and there is an annual assessment as well. Overall, it's very good in terms of how they provide us with support services.

How was the initial setup?

The initial setup is usually straightforward. We don't see any challenges with the implementation in general, however, there are a few connectivity issues when the ports are not open from our internal network to the Crowdstrike servers. Otherwise, it's very easy.

What's my experience with pricing, setup cost, and licensing?

We always get pressured to reduce the cost, however, considering the importance of security, it's worth paying the current rate. Overall it's a good investment when it comes to security practices.

Which other solutions did I evaluate?

When we started off with this POC, we were exploring Carbon Black alongside Crowdstrike. Taking into consideration the overall scalability and compatibility in our environment, we decided to go for Crowdstrike.

What other advice do I have?

We are customers and end-users.

We don't have the agent or on-premise servers. This solution is SaaS and we don't need those in order to use it. 

I'd rate the solution at a nine out of ten considering the experience we've had over the last three years. The only downside is, in certain cases, that we still see the same gaps we have seen in SolarWinds. CrowdStrike is aware of those and is aware of what they need to do. As the first step, for example, what I've seen in the last six months is the integration with Mimecast which is quite a positive development. 

If you look at the Gartner or other rating agencies, where you can compare the features of Crowdstrike versus others leaders such as Trend Micro or Carbon Black, CrowdStrike is shown to be easy to implement, easy to manage, and very simple to use. You don't need a core skillset to manage a Crowdstrike in your environment. It's very friendly. At the same time, it gives very accurate results. You'll get fewer false positives.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1829853 - PeerSpot reviewer
Senior Product Executive at a tech services company with 51-200 employees
Real User
Top 20
Our clients can see threats and prevent them at the initial stage
Pros and Cons
  • "It is very easy to manage the licenses centrally because these are cloud licenses. There is no need for manual data reports."
  • "I would like to see them introduce DLP."

What is our primary use case?

We provide service to our customers based on their XDR requirements, such as multi-platform solutions or whatever they have. We use the solution to provide security for those integrated solutions and service their XDR platforms.

How has it helped my organization?

CrowdStrike Falcon Complete will reduce the cost of an IT team. You just download the agent and install the license. It's as simple as that.

Also, because of the prevention the solution provides, our clients can see the threats and they can prevent them at the initial stage.

What is most valuable?

The XDR features are the most valuable in the solution.

And it is very easy to manage the licenses centrally because these are cloud licenses. There is no need for manual data reports. If the internet is connected, the updates and everything can be automatically downloaded, and they can just click and monitor things.

What needs improvement?

I would like to see them introduce DLP.

For how long have I used the solution?

We are a partner for this solution and we have been working with it for more than four years.

What do I think about the stability of the solution?

The stability is fine. We haven't seen any issues.

Which solution did I use previously and why did I switch?

We used to use McAfee and Kaspersky. We switched because CrowdStrike has very user-friendly licensing for both the customer and the partner.

How was the initial setup?

We haven't seen any challenges at the time of deployment. It is a cloud solution and is deployed per our customer's requirements. For example, if the customer has an Azure environment, we deploy it for Azure. And if they have on-prem services, we deploy it for those services.

Most of the time it is a remote implementation.

We have not seen any challenges regarding its maintenance.

What was our ROI?

Our clients definitely see return on investment from CrowdStrike.

What's my experience with pricing, setup cost, and licensing?

The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro. In the Indian market, it is 10 percent higher.

What other advice do I have?

Instead of maintaining on-prem licenses, we suggest CrowdStrike for better performance and better prevention of threats.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1905225 - PeerSpot reviewer
Head Of Information Security at a financial services firm with 501-1,000 employees
Real User
Easy to set up, has multiple dashboards, and offers competitive pricing
Pros and Cons
  • "What I found most valuable in CrowdStrike Falcon Complete is that it has a lot of monitoring dashboards and use cases, and I saw that it's a very good product, but my company has only tested it, so it's not been used for real use cases. My company hasn't tested the complete license for CrowdStrike Falcon Complete, so the team hasn't checked the open fiber rooms for zero-day attacks, IOAs and IOCs, or any indicators of fraudulent activities. I was also amazed at the solution and its licensing. My company did a competitive analysis of many EDR solutions, but it went with CrowdStrike Falcon Complete. It's one of the top-rated solutions on CyberRatings as well."
  • "At the moment, nothing is missing in CrowdStrike Falcon Complete. I'm amazed by it. It's perfect and I'm not aware of any other vendors that provide its features, but it would also depend on the configuration and policy management of the solution, for example, I can bring you an EDR solution and configure it badly, so it won't do anything. It also depends on the people, not just the technology you're obtaining, so this is the most important thing to do for all solutions, even for firewalls. You can obtain a firewall and if you permit everyone to go through it, then it's useless. What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."

What is our primary use case?

We use CrowdStrike Falcon Complete internally and externally according to the MITRE ATT&CK framework. MITRE ATT&CK describes most of the TTPs and explains them, including the default use cases and deployed policies. Our internal use case for the solution is specifically for internal fraud cases to use in our internal forensics team.

How has it helped my organization?

CrowdStrike Falcon Complete has helped in improving my company in terms of achieving strategies and executing frameworks.

What is most valuable?

What I found most valuable in CrowdStrike Falcon Complete is that it has a lot of monitoring dashboards and use cases, and I saw that it's a very good product, but my company has only tested it, so it's not been used for real use cases. My company hasn't tested the complete license for CrowdStrike Falcon Complete, so the team hasn't checked the open fiber rooms for zero-day attacks, IOAs and IOCs, or any indicators of fraudulent activities.

I was also amazed at the solution and its licensing. My company did a competitive analysis of many EDR solutions, but it went with CrowdStrike Falcon Complete. It's one of the top-rated solutions on CyberRatings as well.

What needs improvement?

At the moment, nothing is missing in CrowdStrike Falcon Complete. I'm amazed by it. It's perfect and I'm not aware of any other vendors that provide its features, but it would also depend on the configuration and policy management of the solution, for example, I can bring you an EDR solution and configure it badly, so it won't do anything. It also depends on the people, not just the technology you're obtaining, so this is the most important thing to do for all solutions, even for firewalls. You can obtain a firewall and if you permit everyone to go through it, then it's useless.

What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky.

For how long have I used the solution?

I've been using CrowdStrike Falcon Complete for six months.

What do I think about the stability of the solution?

CrowdStrike Falcon Complete is too stable, but I still have to test it in a forensic case before I could comment on the stability of the solution.

What do I think about the scalability of the solution?

We usually follow TMMI, so in terms of the maturity and scalability of CrowdStrike Falcon Complete, it's fine, so far.

How are customer service and support?

Our only experience in terms of contacting the technical support team for CrowdStrike Falcon Complete was during implementation.

How was the initial setup?

Setting up CrowdStrike Falcon Complete was too easy because it's a cloud solution, so it was too easy to implement. There's nothing to do, for example, you just need to install the agent from the PCs on the endpoint.

In terms of the deployment time for CrowdStrike Falcon Complete, the infrastructure team implemented the endpoints which took one week, then there's the tuning of the policies, so overall, the deployment took one month.

What about the implementation team?

There's a third party or a partner either for implementation or support for CrowdStrike Falcon Complete, but my company did it in-house.

What was our ROI?

We haven't seen ROI from CrowdStrike Falcon Complete because we've just done a POV for the top management and there are limited attacks in our organization. We've done some use cases or POCs on a zero-day attack, changing the binaries, etc., and CrowdStrike Falcon Complete was perfect and detected all of the behaviors, isolated them, and did all the functions we expected it to do.

What's my experience with pricing, setup cost, and licensing?

The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect.

Which other solutions did I evaluate?

My company evaluated another solution that was also top-rated: FireEye (now called Trellix).

What other advice do I have?

CrowdStrike Falcon Complete currently has five thousand users in my company and the roles vary from top management to C-level to endpoint users to high privilege users, so a lot of people and a lot of money.

My company recommends CrowdStrike Falcon Complete for the financial, military, and oil and gas sectors. It's by sector, not by people. All the roads now move toward security and securing the business, and it also depends on the criticality of the assets you own and how you're securing the assets. Whenever or whoever has a critical asset should go for a strong security solution such as CrowdStrike Falcon Complete.

In terms of how extensively the solution is being used in my company, there's no 100% security, so my company is always developing security solutions that can handle new attacks, future attacks, and more sophisticated attacks, so I'm unable to give a percentage of the extent of usage of CrowdStrike Falcon Complete, but if I can just measure this from a governance perspective, it's 80%, specifically from a compliance perspective.

At the moment, I'm unable to give my advice to others looking into implementing CrowdStrike Falcon Complete because I need to use the solution on a real test or real compromise first.

I'm rating CrowdStrike Falcon Complete eight out of ten because of its management console being on the cloud. My company doesn't prefer this setup, even if it has an NDA with the vendor because if the cloud itself was compromised, the management is also compromised, and all users will be isolated, so this isn't good from a risk perspective.

My company is a customer of CrowdStrike Falcon Complete.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1699974 - PeerSpot reviewer
Lead Systems Engineer at a computer software company with 10,001+ employees
Real User
Light on resources, effective signatureless detection, beneficial vulnerability assessments
Pros and Cons
  • "CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."
  • "CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future."

What is our primary use case?

We have been testing CrowdStrike Falcon Complete but we have not implemented it in our production at this time. However, we have found useful features in CrowdStrike.

What is most valuable?

CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful.

The vulnerability assessment feature is a great benefit that provides detailed assessments of vulnerability. There are plenty of visualization of the threat; if any attack happens they explain in a visualization how the attack happens, how much the system has been affected, and what is the source. This information has allowed us to make the appropriate action.

What needs improvement?

CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future.

For how long have I used the solution?

I have been using CrowdStrike Falcon Complete for a short period of time.

What do I think about the scalability of the solution?

The solution is scalable.

Our customers are mostly large organizations. A recent customer has approximately 15,000 endpoints.

How are customer service and support?

We only raised one case with the technical support and they solved the issue very quickly. Since we only had this one occasion we dealt with the support we are not aware of the consistency of their support.

Which solution did I use previously and why did I switch?

I have previously used Trend Micro Apex One with Trend Micro Managed XDR.

How was the initial setup?

The initial setup was straightforward. It is easy to install for an end-user system from a third-party application. For a single installation, it can be done with a few clicks of the mouse, it is not complicated, anyone can install it.

What about the implementation team?

We have a team of approximately three that can manage CrowdStrike Falcon Complete from System Center Configuration Manager (SCCM). We do not need to go to every system and install it, all of it can be done through the SCCM.

What other advice do I have?

I would recommend CrowdStrike Falcon Complete to others.

I rate CrowdStrike Falcon Complete an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Suzan Demir - PeerSpot reviewer
Sales Operations Specialist at ADEO IT Consulting Services
Real User
Top 5
Cheap but quality product despite non-user-friendly interface
Pros and Cons
  • "I would recommend Falcon Complete for anyone looking for a cheaper alternative that's almost the same quality as Cortex."
  • "Falcon Complete's user interface isn't very user-friendly, especially for writing rules."

What is our primary use case?

I primarily use Falcon Complete to protect against threats.

What needs improvement?

Falcon Complete's user interface isn't very user-friendly, especially for writing rules.

For how long have I used the solution?

I've been working with Falcon Complete for one year.

What do I think about the stability of the solution?

Falcon Complete is stable.

What do I think about the scalability of the solution?

Falcon Complete is scalable.

How are customer service and support?

CrowdStrike's technical support is good, I haven't heard any complaints about it.

How was the initial setup?

The initial setup is easy because Falcon Complete is on-cloud, and it takes around a week to deploy.

What's my experience with pricing, setup cost, and licensing?

Falcon Complete isn't too pricy, and its licensing is available on a yearly basis.

What other advice do I have?

I would recommend Falcon Complete for anyone looking for a cheaper alternative that's almost the same quality as Cortex. I would give Falcon Complete a rating of seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free CrowdStrike Falcon Complete MDR Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free CrowdStrike Falcon Complete MDR Report and get advice and tips from experienced pros sharing their opinions.