CrowdStrike Falcon Complete MDR Reviews

I use Falcon Complete for scanning devices.

Falcon Complete's best feature is detection. The interface is also user-friendly.

There have been some issues with Falcon Complete's performance. They could also improve their reporting. In the next release, I'd like Falcon Complete to include a logging component for user authentication.

I've been working with Falcon Complete for around four months.

Falcon Complete is stable and easy to maintain.

CrowdStrike's technical support is good, though sometimes their responses are delayed.

Positive

I previously used Symantec but switched as Falcon Complete offers more features like detection.

The initial setup was simple, and once it was installed, we could easily handle the upgrades around the console.

Falcon Complete could be a bit cheaper.

I would rate Falcon Complete as eight out of ten.

We use the solution for protecting the endpoints.

The solution simplified our structure.

The Falcon Spotlight is a most valuable feature.

While the pricing does not bother us, it is a bit on the high side. It could be lower.

An MDM, Mobile Device Manager, should be added in the next release. 

We just started implementing CrowdStrike Falcon Complete a couple of weeks ago. 

We have only recently started to implement the solution, so I am not in a position to comment on its stability. 

We have not had occasion to contact technical support. 

We did not use a different solution in the past. 

The initial setup was easy.

We handled the initial setup on our own. We make use of CrowdStrike's help.

The pricing could be lower. The solution is a bit expensive. 

In addition to CrowdStrike Falcon Complete, we also looked at FireEye from Palo Alto and at other solutions from Symantec. We decided to go with CrowdStrike Falcon Complete.

I rate CrowdStrike Falcon Complete as an eight out of ten.

CrowdStrike Falcon Complete is used to inform the IT or security analyst if there is something happening inside the endpoint. Additionally, the EDR can take an action by itself if there is something abnormal happening inside the endpoint.

If there is something wrong or not normal in the endpoint CrowdStrike Falcon Complete is very responsive. It will give an alert that is very useful and it takes action automatically. There at times needs to be some manual intervention but it is less often.

The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately.

I have been using this solution for approximately one year.

The solution is stable.

I have found the scalability very good.

We have approximately 1,000 users using this solution in my organization.

The technical support is excellent.

The installation is easy. We can install it through Windows Active Directory, send the files to the end-user to install it, or the IT department can install it remotely. The time it took for the full installation throughout our organization took 35 days.

We have four to five people that do the implementation and maintenance of the solution. 

The solution is priced fairly. For the features you receive, it is worth the money.

I would recommend this solution to others.

I rate CrowdStrike Falcon Complete ten out of ten.

It's an endpoint detection and response tool. I am using its latest version.

It improves our security posture.

Its ease of use is valuable. Nothing is left to you.

Its price and integration into a pre-existing process could be better.

In terms of features, I'm quite happy with where they're at the moment in their roadmap as a company.

I have been using this solution for four years.

It's very stable. I'd rate it a ten out of ten in terms of stability.

It's scalable. I'd rate it a nine out of ten in terms of scalability. It would be a ten if it was cheaper.

In my organization, there are 100 users, but we have also deployed it elsewhere. They have over 10,000 users. It goes on every device irrespective of the role.

They're good on official channels and non-official channels.

We were using another solution. We switched because of our partners.

It's easy as long as you've got something to deploy on LAN. Otherwise, it's a bit of a pain. For me, it took less than 10 minutes.

I installed it on my own. One person is enough for its maintenance.

It's expensive. Its price varies because it's a modular solution. I'd rate it a six out of ten in terms of pricing.

Overall, I'd rate it an eight out of ten.

It's an EDR group solution. We use it for behavioral-based analysis.

On our endpoints, we have signature-based and behavioral-based analyses, and we use CrowdStrike Falcon Complete for behavioral-based analyses. 

I think it has very good features that help dig deeper while doing an investigation. Its IOCs alerting mechanism is good. I think it is AI based and categorizes behaviors which are unusual.

CrowdStrike Falcon Complete has good instrumentation, and the user interface is good too.

Pricing is definitely a problem. It could be cheaper for licensing.

I've been using CrowdStrike Falcon Complete for 5 years.

It is stable.

It is scalable as well. It's a cloud-based solution, so I don't doubt the scalability. I think it's good.

We have 6,000 end users who are using it.

The technical support is good. You raise a complaint, and they respond immediately.

The installation was smooth and didn't take much time.

We did it by ourselves. We have two or three engineers who run it and perform the rolling, installation, and upgrades.

We have a yearly license, and it could be cheaper.

We evaluated Trend Micro and Sophos before choosing CrowdStrike Falcon Complete.

CrowdStrike Falcon Complete is great, and I would rate it at eight on a scale from one to ten.

If you go with this solution, I think that you should also obtain another service called Hybrid Analysis, the premium edition. I think with this, you'll get malware samples you can correlate, and it will be a good tool for the SOC team.

We use CrowdStrike Falcon Complete for the management of endpoints, which are located onshore and offshore. 

CrowdStrike Falcon Complete is mainly for endpoint protection, and we used it alongside Microsoft Defender, to secure our assets, which are either domains or newgroups.

CrowdStrike Falcon Complete's most valuable features are efficient dashboards and their ease of management.

The improvements needed for CrowdStrike Falcon Complete are in the way the agent updates. The overall management of endpoints needs to be better.

In the next release of CrowdStrike Falcon Complete, they should include more security towards endpoints, add device management, and PAM solutions along with their endpoint solutions.

I have been using CrowdStrike Falcon Complete for approximately two years.

CrowdStrike Falcon Complete is stable. If they make any changes in the backend, then they leave their clients with very little choice, they either have to force manage everything or they can be left out.

The scalability of CrowdStrike Falcon Complete is good. We are in the cloud making scalability not a problem.

The support for CrowdStrike Falcon Complete is not good. They take a very long time to respond, it takes 24 to 28 hours for them to get back to us.

I have used previously Microsoft Defender for Endpoints.

Microsoft Defender for Endpoints is a very basic endpoint security solution. I cannot even compare it with CrowdStrike Falcon Complete.

The initial implementation of CrowdStrike Falcon Complete, including the creation of policies and aspects, is fairly easy. However, the only challenge is to roll out the endpoints individually onto all systems. If you have a large network and you don't have an SCCM or any other solution through which you can roll out, it becomes cumbersome. The solution does not come with any auto ruling platform feature.

The price of this solution is expensive compared to others solutions.

I have been using CrowdStrike Falcon Complete a seven out of ten.

We implemented this solution to secure everything in our environment, such as our endpoints, servers, and network.

EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities. 

We have also been using Cisco AMP for Endpoints for three years. We have received multiple detections in Cisco AMP for Endpoints, and we had to take some actions, whereas CrowdStrike has not detected anything critical since it has been implemented. Most of the incidents that it has detected are false positives. They should work on the false-positive issue. When it is implemented throughout the organization, it gets very difficult to check each false positive and investigate what is correct and what is not correct. It requires technical and manual intervention.

I have been using this solution for two months.

It is stable and reliable.

We have not scaled it, but we have implemented it across the company.

They have been very responsive. There are no concerns about their service. 

We also use Cisco AMP for Endpoints. Cisco AMP for Endpoints is signature-based, and CrowdStrike is behavior-based. We have received multiple detections in Cisco AMP for Endpoints, whereas CrowdStrike has not detected anything critical since it has been implemented. There are a lot of false positives.

Both Cisco AMP for Endpoints and CrowdStrike are agent-based, but with Cisco AMP for Endpoints, we get a much slower system because it requires a lot of processing power, whereas CrowdStrike doesn't require a lot of processing power. 

In terms of pricing, CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints.

Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints.

I can recommend this solution. It is definitely one of the best products in the market, but so many false positives are its minus point. Cisco AMP for Endpoints is better than this.

I would rate CrowdStrike Falcon Complete a seven out of ten.

We use virtually every module within the solution, including identity protection. It boasts its own robust EDR capabilities, essentially positioning it as the top EDR solution in the market.

The prevention capabilities hold the utmost value.

The only aspect where we've offered feedback for potential enhancement is essentially the user experience.

I have been working with it for two years now.

It exhibits exceptional stability, with no instances of downtime experienced since its implementation.

In terms of scalability, we haven't encountered any issues. We have intentions to expand our usage in the future. Continuously striving for improvement, we aim to broaden the scope of what we utilize within the platform.

The customer service is quite satisfactory, with a reliable response time adhering to the service level agreement. I would rate it nine out of ten.

Positive

It's deployed across all aspects of our infrastructure, providing comprehensive coverage for our entire environment. It requires no maintenance.

The return on investment has been significant, aiding us in various simulated assessments and playing a crucial role in both detecting and preventing incidents early on. Moreover, it has proven beneficial for overall asset management.

While the cost is relatively high, it is justified by the value it brings.

We evaluated nearly fifteen solutions, including some of the top ones in the market. However, we opted for CrowdStrike because it aligns perfectly with our requirements and fits within our budget. Upon testing it out, we found that it effectively fulfills its intended purpose.

Overall, I would rate it nine out of ten.