CrowdStrike Falcon Complete MDR Reviews

We primarily use the solution for mobile and endpoint protection.

The solution is extremely simple. That's what makes it great. It just works. There's no management of it, really. The sheer simplicity is what has really improved overall.

The threat intel provided is very good. The overall vulnerability and identification, for example, are excellent. As is the malware protection.

CrowdStrike is actually probably the most well-rounded endpoint platform. They're the leader according to Gartner.

The solution is easy to deploy and manage.

The product is able to handle mobile as well as the cloud and various operating systems.

I don't think the solution is really missing any features.

We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity.

I've been using the solution for about a year at this point.

The solution is quite stable. It doesn't fail or freeze. It doesn't seem to have bugs or glitches. We find it very reliable.

The scalability is good. If you need to scale it, you can.

The solution isn't too complex to set up. We found it pretty easy to implement and deploy, actually. We're a small organization, so we didn't have too much complexity, however. We're less than 20 people, so our organization's setup was pretty quick.

We handled the entire implementation process with our own team in-house. We didn't need the assistance of a consultant or integrator.

The company has to make money. I understand why they charge what they do, and I see the value in the product. Therefore, the pricing is fair.

We're the secure digital transformation leader in Canada. We're customers and consultants that use different solutions. We're also a partner. We provide managed services and we actually sell the software.

We're 100% on the cloud and all of our solutions are on the cloud. We're using the latest version of the solution.

Overall, I would rate them ten out of ten. They have a great, holistic platform.

We provide service to our customers based on their XDR requirements, such as multi-platform solutions or whatever they have. We use the solution to provide security for those integrated solutions and service their XDR platforms.

CrowdStrike Falcon Complete will reduce the cost of an IT team. You just download the agent and install the license. It's as simple as that.

Also, because of the prevention the solution provides, our clients can see the threats and they can prevent them at the initial stage.

The XDR features are the most valuable in the solution.

And it is very easy to manage the licenses centrally because these are cloud licenses. There is no need for manual data reports. If the internet is connected, the updates and everything can be automatically downloaded, and they can just click and monitor things.

I would like to see them introduce DLP.

We are a partner for this solution and we have been working with it for more than four years.

The stability is fine. We haven't seen any issues.

We used to use McAfee and Kaspersky. We switched because CrowdStrike has very user-friendly licensing for both the customer and the partner.

We haven't seen any challenges at the time of deployment. It is a cloud solution and is deployed per our customer's requirements. For example, if the customer has an Azure environment, we deploy it for Azure. And if they have on-prem services, we deploy it for those services.

Most of the time it is a remote implementation.

We have not seen any challenges regarding its maintenance.

Our clients definitely see return on investment from CrowdStrike.

The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro. In the Indian market, it is 10 percent higher.

Instead of maintaining on-prem licenses, we suggest CrowdStrike for better performance and better prevention of threats.

I primarily use Falcon Complete to protect against threats.

Falcon Complete's user interface isn't very user-friendly, especially for writing rules.

I've been working with Falcon Complete for one year.

Falcon Complete is stable.

Falcon Complete is scalable.

CrowdStrike's technical support is good, I haven't heard any complaints about it.

The initial setup is easy because Falcon Complete is on-cloud, and it takes around a week to deploy.

Falcon Complete isn't too pricy, and its licensing is available on a yearly basis.

I would recommend Falcon Complete for anyone looking for a cheaper alternative that's almost the same quality as Cortex. I would give Falcon Complete a rating of seven out of ten.

I use Falcon Complete for scanning devices.

Falcon Complete's best feature is detection. The interface is also user-friendly.

There have been some issues with Falcon Complete's performance. They could also improve their reporting. In the next release, I'd like Falcon Complete to include a logging component for user authentication.

I've been working with Falcon Complete for around four months.

Falcon Complete is stable and easy to maintain.

CrowdStrike's technical support is good, though sometimes their responses are delayed.

Positive

I previously used Symantec but switched as Falcon Complete offers more features like detection.

The initial setup was simple, and once it was installed, we could easily handle the upgrades around the console.

Falcon Complete could be a bit cheaper.

I would rate Falcon Complete as eight out of ten.

CrowdStrike Falcon Complete is used to inform the IT or security analyst if there is something happening inside the endpoint. Additionally, the EDR can take an action by itself if there is something abnormal happening inside the endpoint.

If there is something wrong or not normal in the endpoint CrowdStrike Falcon Complete is very responsive. It will give an alert that is very useful and it takes action automatically. There at times needs to be some manual intervention but it is less often.

The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately.

I have been using this solution for approximately one year.

The solution is stable.

I have found the scalability very good.

We have approximately 1,000 users using this solution in my organization.

The technical support is excellent.

The installation is easy. We can install it through Windows Active Directory, send the files to the end-user to install it, or the IT department can install it remotely. The time it took for the full installation throughout our organization took 35 days.

We have four to five people that do the implementation and maintenance of the solution. 

The solution is priced fairly. For the features you receive, it is worth the money.

I would recommend this solution to others.

I rate CrowdStrike Falcon Complete ten out of ten.

It's an EDR group solution. We use it for behavioral-based analysis.

On our endpoints, we have signature-based and behavioral-based analyses, and we use CrowdStrike Falcon Complete for behavioral-based analyses. 

I think it has very good features that help dig deeper while doing an investigation. Its IOCs alerting mechanism is good. I think it is AI based and categorizes behaviors which are unusual.

CrowdStrike Falcon Complete has good instrumentation, and the user interface is good too.

Pricing is definitely a problem. It could be cheaper for licensing.

I've been using CrowdStrike Falcon Complete for 5 years.

It is stable.

It is scalable as well. It's a cloud-based solution, so I don't doubt the scalability. I think it's good.

We have 6,000 end users who are using it.

The technical support is good. You raise a complaint, and they respond immediately.

The installation was smooth and didn't take much time.

We did it by ourselves. We have two or three engineers who run it and perform the rolling, installation, and upgrades.

We have a yearly license, and it could be cheaper.

We evaluated Trend Micro and Sophos before choosing CrowdStrike Falcon Complete.

CrowdStrike Falcon Complete is great, and I would rate it at eight on a scale from one to ten.

If you go with this solution, I think that you should also obtain another service called Hybrid Analysis, the premium edition. I think with this, you'll get malware samples you can correlate, and it will be a good tool for the SOC team.

We implemented this solution to secure everything in our environment, such as our endpoints, servers, and network.

EDR and Next-Generation Antivirus (NGAV) are good features. The Spotlight feature is also good, and it also can detect patching-related vulnerabilities. 

We have also been using Cisco AMP for Endpoints for three years. We have received multiple detections in Cisco AMP for Endpoints, and we had to take some actions, whereas CrowdStrike has not detected anything critical since it has been implemented. Most of the incidents that it has detected are false positives. They should work on the false-positive issue. When it is implemented throughout the organization, it gets very difficult to check each false positive and investigate what is correct and what is not correct. It requires technical and manual intervention.

I have been using this solution for two months.

It is stable and reliable.

We have not scaled it, but we have implemented it across the company.

They have been very responsive. There are no concerns about their service. 

We also use Cisco AMP for Endpoints. Cisco AMP for Endpoints is signature-based, and CrowdStrike is behavior-based. We have received multiple detections in Cisco AMP for Endpoints, whereas CrowdStrike has not detected anything critical since it has been implemented. There are a lot of false positives.

Both Cisco AMP for Endpoints and CrowdStrike are agent-based, but with Cisco AMP for Endpoints, we get a much slower system because it requires a lot of processing power, whereas CrowdStrike doesn't require a lot of processing power. 

In terms of pricing, CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints.

Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints.

I can recommend this solution. It is definitely one of the best products in the market, but so many false positives are its minus point. Cisco AMP for Endpoints is better than this.

I would rate CrowdStrike Falcon Complete a seven out of ten.

We use virtually every module within the solution, including identity protection. It boasts its own robust EDR capabilities, essentially positioning it as the top EDR solution in the market.

The prevention capabilities hold the utmost value.

The only aspect where we've offered feedback for potential enhancement is essentially the user experience.

I have been working with it for two years now.

It exhibits exceptional stability, with no instances of downtime experienced since its implementation.

In terms of scalability, we haven't encountered any issues. We have intentions to expand our usage in the future. Continuously striving for improvement, we aim to broaden the scope of what we utilize within the platform.

The customer service is quite satisfactory, with a reliable response time adhering to the service level agreement. I would rate it nine out of ten.

Positive

It's deployed across all aspects of our infrastructure, providing comprehensive coverage for our entire environment. It requires no maintenance.

The return on investment has been significant, aiding us in various simulated assessments and playing a crucial role in both detecting and preventing incidents early on. Moreover, it has proven beneficial for overall asset management.

While the cost is relatively high, it is justified by the value it brings.

We evaluated nearly fifteen solutions, including some of the top ones in the market. However, we opted for CrowdStrike because it aligns perfectly with our requirements and fits within our budget. Upon testing it out, we found that it effectively fulfills its intended purpose.

Overall, I would rate it nine out of ten.