CrowdStrike Falcon Complete MDR Reviews

We use CrowdStrike as our endpoint protection solution for all of our devices.

The previous solution that we had for our endpoints was lacking. It was a blacklist/whitelist solution and every time you tried to run something, it would get stuck in a model of having to check the file, update the system, check the server, get approval to run a piece of software, and so forth. It was just a nightmare.

Its machine learning and AI features are good.

The real-time updates that it gets with respect to threats are very good.

It would be nice to have full-scale ESR reporting.

In the future, I would like to see better reporting and better SIEM integration.

We have been using CrowdStrike Falcon for about a year.

The stability seems fine and we haven't had any problems.

This product is cloud-based, so there is plenty of room for it to grow. I think that there are about 250 endpoints including everything from customer service to warehouse functions to C-suite.

I have been in contact with technical support and they seemed competent, as well as quick to respond. I would rate them a nine out of ten. Nothing is perfect and there is always a little bit of room for improvement. Ideally, there would be fewer canned responses for the first go around.

Prior to CrowdStrike Falcon, we were using Carbon Black. It was more of a blacklist-type software and it was just cumbersome to do anything for any of my users.

The initial setup was pretty simple, once the implementor showed us a couple of the tips and tricks, and what the nomenclature is.

The price is okay, although you're not going to get away cheap when it comes to security.

My advice for anybody who is implementing CrowdStrike Falcon Complete is to get the training and make sure that they understand the system. If they are going to be doing their own admin work then they have to make sure that they understand it all.

I would rate this solution an eight out of ten.

CrowdStrike Falcon Complete is used for endpoint protection, which includes anti-malware, and some MDR capabilities, such as threat hunting.

The most valuable feature of CrowdStrike Falcon Complete is the overall endpoint protection.

CrowdStrike Falcon Complete could improve the threat visibility and have remediated vulnerabilities that they find.

I have been using CrowdStrike Falcon Complete for approximately four years.

We have not had any problems with the solution.

I rate the stability CrowdStrike Falcon Complete a nine out of ten.

The scalability is good.

We have approximately 20,000 users that are using this solution.

I rate the scalability CrowdStrike Falcon Complete an eight out of ten.

I have not used the support.

We are looking to move to SentinelOne because of the lack of threat visibility.

My advice to others is to take the full package of the solution to determine what are the most useful features and then adjust the package later.

I rate CrowdStrike Falcon Complete an eight out of ten.

It is working well. I tried a ransomware attack myself, and they were very fast in mitigating. I am very convinced of this product, and I am very satisfied with how it is working.

The team behind the program itself is very valuable. If you don't have your own security team, they can do a great job for you. If your IT team isn't in the company, this can be of great value to you.

Its documentation is very good. They have many different dashboards, and they do have a lot of information. Sometimes, it can be a bit overwhelming how much information is there, but once you find your way through with them, everything is very logical.

Some dashboards can be very complex, but once you get to know them, it is very logical.

I have been using this solution since 2019.

It is absolutely stable.

It is very scalable. It really doesn't matter whether you are a company using 100 endpoints or more than 2,000 endpoints. We have around 1,700 people in our company. There are around 200 people that need to be onboarded again.

They were very fast in responding. If you have a technical question, it only takes a couple of hours before they answer your questions. They are very skilled.

We had Symantec endpoints previously. They were very traditional points. There isn't a resemblance between these two solutions because CrowdStrike is more into machine learning in terms of the behavior of the system. Symantec is more of a traditional antivirus that starts scanning your computer and new files. They both are very different in the way they work.

Its setup is fairly basic. It is not very complex. We had the support of the Falcon Complete team to set it up. It took a couple of days.

 The Falcon Complete team introduced the platform.

It is a fairly firm price. It is not the cheapest solution, but if you take the complete team into consideration, it is a great value. 

You need to know that CrowdStrike is different in the way it works as opposed to the traditional software. It is fairly self-explaining, but you just need to know that this endpoint is based on the behavior. This means that if you introduce a USB stick with malicious software on it and the software or the file isn't opened yet or is dormant, CrowdStrike won't detect it. The minute you are trying to use that file, and the file is trying to execute things, CrowdStrike detects it instantly and takes action to mitigate a problem.

I would rate CrowdStrike Falcon Complete a nine out of ten. It is a great product. For our company, it is the right product. It is company deployed, and we will stick with CrowdStrike.

Typically, we use the solution for detection, as we outsourced the response element to an MSSP. It also gives us visibility into security threats and allows us to find and eliminate them. For issues that outweigh our capacity, we escalate to our third-party MSSP.

The detection and investigation capabilities are my favorite parts of the solution. It has good threat intelligence and threat-hunting features.  

I want better integration with other security solutions; integrating with third-party apps wasn't as seamless as I expected.

I've been using the solution for one to two years. 

The solution is stable. 

I can't say because our usage remained flat; we didn't up or downscale.

On a scale of one to ten, I put the difficulty of the initial setup at five, right in the middle.

CrowdStrike offers training at an additional cost, so many organizations wouldn't want that route.

I rate the solution eight out of ten.

My advice is to be clear in the negotiation phase about your expectations, the strengths and weaknesses of the solution, and how much of the implementation CrowdStrike will be doing for you. It's good to keep in mind what the required integrations are based on existing infrastructure to understand what is and isn't feasible in the integration.

We primarily use this solution for our clients.

The solution is stable.

We found the initial setup to be quick and easy for the most part.

The product can scale if you need it to.

The pricing of the product is okay. It's not too expensive.

The reporting could be better. It's not as good as it could be. If they could improve that a bit, and make it more robust, that would be ideal.

We've been using the solution for one and a half years. It hasn't been a very long time just yet.

The solution is quite stable. We find it reliable. It doesn't crash or freeze. There aren't bugs or glitches. It's been good so far.

The solution can scale If a company needs to expand it, they should be able to do so with relative ease.

We have about 10,000 users in our company that benefit from the solution.

We will continue to use the product and may even increase usage in the future.

I haven't contacted technical support. Therefore, I can't make an assessment of their services.

We previously used Kaspersky. We used it up until around 2018 and then we switched.

The installation is not so complex. In fact, it's relatively straightforward. A company shouldn't have issues implementing it.

The deployment is pretty fast as well. It took us about one month to have everything up and running.

We had about five people who worked on the setup and deployment in our organization.

We handled the deployment ourselves. We didn't require any outside assistance. We didn't hire an integrator or consultant. It was all handled in-house.

We've found the pricing to be reasonable. We pay a certain amount for licensing and that's it. It's not too much.

It's my understanding that we are using the latest version of the solution.

I would definitely recommend this product to other companies. 

I'd rate the solution, on a scale from one to ten, at a nine. We've been quite happy with it so far.

We use the solution for protecting the endpoints.

The solution simplified our structure.

The Falcon Spotlight is a most valuable feature.

While the pricing does not bother us, it is a bit on the high side. It could be lower.

An MDM, Mobile Device Manager, should be added in the next release. 

We just started implementing CrowdStrike Falcon Complete a couple of weeks ago. 

We have only recently started to implement the solution, so I am not in a position to comment on its stability. 

We have not had occasion to contact technical support. 

We did not use a different solution in the past. 

The initial setup was easy.

We handled the initial setup on our own. We make use of CrowdStrike's help.

The pricing could be lower. The solution is a bit expensive. 

In addition to CrowdStrike Falcon Complete, we also looked at FireEye from Palo Alto and at other solutions from Symantec. We decided to go with CrowdStrike Falcon Complete.

I rate CrowdStrike Falcon Complete as an eight out of ten.

We primarily use the solution for mobile and endpoint protection.

The solution is extremely simple. That's what makes it great. It just works. There's no management of it, really. The sheer simplicity is what has really improved overall.

The threat intel provided is very good. The overall vulnerability and identification, for example, are excellent. As is the malware protection.

CrowdStrike is actually probably the most well-rounded endpoint platform. They're the leader according to Gartner.

The solution is easy to deploy and manage.

The product is able to handle mobile as well as the cloud and various operating systems.

I don't think the solution is really missing any features.

We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity.

I've been using the solution for about a year at this point.

The solution is quite stable. It doesn't fail or freeze. It doesn't seem to have bugs or glitches. We find it very reliable.

The scalability is good. If you need to scale it, you can.

The solution isn't too complex to set up. We found it pretty easy to implement and deploy, actually. We're a small organization, so we didn't have too much complexity, however. We're less than 20 people, so our organization's setup was pretty quick.

We handled the entire implementation process with our own team in-house. We didn't need the assistance of a consultant or integrator.

The company has to make money. I understand why they charge what they do, and I see the value in the product. Therefore, the pricing is fair.

We're the secure digital transformation leader in Canada. We're customers and consultants that use different solutions. We're also a partner. We provide managed services and we actually sell the software.

We're 100% on the cloud and all of our solutions are on the cloud. We're using the latest version of the solution.

Overall, I would rate them ten out of ten. They have a great, holistic platform.

We provide service to our customers based on their XDR requirements, such as multi-platform solutions or whatever they have. We use the solution to provide security for those integrated solutions and service their XDR platforms.

CrowdStrike Falcon Complete will reduce the cost of an IT team. You just download the agent and install the license. It's as simple as that.

Also, because of the prevention the solution provides, our clients can see the threats and they can prevent them at the initial stage.

The XDR features are the most valuable in the solution.

And it is very easy to manage the licenses centrally because these are cloud licenses. There is no need for manual data reports. If the internet is connected, the updates and everything can be automatically downloaded, and they can just click and monitor things.

I would like to see them introduce DLP.

We are a partner for this solution and we have been working with it for more than four years.

The stability is fine. We haven't seen any issues.

We used to use McAfee and Kaspersky. We switched because CrowdStrike has very user-friendly licensing for both the customer and the partner.

We haven't seen any challenges at the time of deployment. It is a cloud solution and is deployed per our customer's requirements. For example, if the customer has an Azure environment, we deploy it for Azure. And if they have on-prem services, we deploy it for those services.

Most of the time it is a remote implementation.

We have not seen any challenges regarding its maintenance.

Our clients definitely see return on investment from CrowdStrike.

The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro. In the Indian market, it is 10 percent higher.

Instead of maintaining on-prem licenses, we suggest CrowdStrike for better performance and better prevention of threats.