Microsoft Dynamics AX Reviews

The product helps us to operate in various sectors apart from producing associated calls. They cover areas like warehouse management, finance, and more. We usually have medium to large enterprises as customers.

Supply Chain Management is an excellent feature. Finance also performs well. There's an element of project management present, which I think makes it a good overall product.

There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system. The ability to manage different currencies like USD or Euro while maintaining separate books of accounts requires improvement without the need for customization.

I am using Microsoft Dynamics AX for three years.

The stability has been satisfactory and there haven't been any other areas of concern.

It is scalable. 

The overall support is good, however, I haven’t processed it myself. 

Positive

I initially worked with SAP solutions. The difference relies on the user's needs, as they are highly competitive and operate across various industries. Thus, they are equally proficient.

The setup is straightforward but, there have been certain problems. However, with Microsoft, there are ample resources available on the platform to address these issues effectively. This is definitely a positive aspect.

The solution is deployed on the cloud and requires two to three people for maintenance. 

In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run.

 I recommend the solution and I would rate it a seven out of ten overall.

We use Microsoft Dynamics AX to fulfill our requirements. From production and the supply chain to finish, with everything, it meets our requirements. 

Before we had it deployed on-prem, but now we are using it on the cloud. 

The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance. 

Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. 

The customization of upgrades should also be faster. We would also like to see more security features. 

We have been using this solution for 13 years. 

This solution is stable and the performance is okay. 

This solution is scalable, and we haven't had any issues. 

There are 100 end users of this solution in our organization. 

Microsoft's technical support is good. 

The initial setup was straightforward, but data customization took time to upgrade to 365. If it's just an upgrade, then it's easy, but the customization upgrade took time. We did it ourselves, but we obtained some outside help. 

We implemented this solution through an in-house team of two admins, but had some outside help. 

We pay for licensing yearly to use Microsoft Dynamics AX. 

I rate Microsoft Dynamics AX an eight out of ten. 

Whether or not someone should implement this solution depends on their user requirements. For us, it's for 100 people, so it's good, but I'm not sure if it would be good for more than 100 people. For a medium-sized business, it's good. 

We belong to a manufacturing automobile company, and we are using this application for:

• end-to-end ERP 
• Enterprise resource planning application right from our stores
• Production planning to logistics
• Finance
• Quality.

The solution has improved our organization because, at that point in time, our whole isolated function came into a single system. It was the first step to digitizing the machine process.

The most valuable feature I've found is the UI functionality, user interface functionality. It's great. 

The biggest improvement needed with the solution is security control or rights control to internal users. There is much improvement needed in that product line. Gradual level controls were missing, or if we are allowed some controls, then it will automatically go to different ones. We cannot give proper controls or user rights to internal user sections.

There is also slowness in database backup.

We started our journey with Microsoft Dynamics AX in 2009 and have been using the solution since early 2011.

In terms of functionality, it's a stable product, but frankly speaking, looking at the market footprint in the Indian market, there are two fewer customers in India for Microsoft ERP. If there is some kind of new functionality required, then there is very high dependability on specific partners. The technicality exporting that level of that product from that partner community is limited, compared to other established products like SAP or other solutions.

The scalability is similar to stability. It's generally scalable.

We've had up to 200 users but we currently have around 100 with no plan to increase usage.

We have not taken much support from the Microsoft tech team directly. We generally deal with that from our partner community.

Before we switched to Microsoft Dynamics, we were using Fox ERP Solutions. It was a solution
with limited functionality and isolated functions. There is no scalability at all from the FoxPro application. At that time, we had five locations, and each location we had to keep altogether with a different kind of setup, different servers, different team to manage that, but we want an integrated feature, so we move from the Fox ERP solution to Microsoft.

The initial setup is not so simple or not so complex as well. It's a three-tier architecture. We have the application tier, database tier, and presentation level. It's a moderate setup at first. The full deployment took around six months.

We implemented with help from an external team, Godrej Infotech. They implemented that solution for us in our organization.

It depends on the scale of the organization or the functionality of the product, but to maintain this product in-house, will require around four or five people.

We have been using the product for the last 10 years, so we have some return on our investment.

When we first implemented the solution, Microsoft licensing was cames with the concurrent use licensing. Nowadays, even if we procure the license, the additional cost of the operating system, the additional cost of database licenses, the additional cost of Visual Studio, and the additional cost for Microsoft Office and that all. If we need to access that from remote locations, multiple branches, then we need to procure remote desktop services licenses. So apart from licenses of Microsoft ERP, there are multiple licenses, supporting licenses we need to procure. That is the disadvantage of the solution. The ownership cost or, rather, whatever the initial investment cost goes up due to this hidden cost. Initially, that is not considered in many things.

Before we switched to Microsoft Dynamics, we also consider Baan, Oracle, and SAP at that point in time.

I would rate the solution a six out of ten.

It will serve all basic purposes but from an analytics perspective, there will be some limitations. You will not get ready-made things from the solution. You need to develop or you need to integrate with multiple products to see that kind of reporting from it.

The use case includes pretty much everything from finance to warehouse to production.

The production is a valuable feature. 

The general speed of the solution needs improvement.

I have experience using Microsoft Dynamics AX for a year. 

The solution is highly stable. I rate the nine out of ten. 

Twenty five users are using the solution. 

The initial setup is complicated. The deployment takes eight months. 

Overall, I rate the solution an eight out of ten. 

We are a solution provider and Dynamix AX is one of the products that we implement for our clients. It is primarily used for the Industrial Field in Egypt, although we have implemented solutions for doctors and trading companies, like Pingu for kids' games and toys.

We also focus on trading and investors, especially in the food industry.

Microsoft Dynamics is a great product. All Dynamic products are great.

It is stable, suitable for businesses, and covers all business needs. 

It's very flexible and easy to use.

There is no Arabic interface in Microsoft Business Central, which is a big weak point. There is, however, an Arabic interface for Dynamics AX, but not Dynamics AX Business center. This is an area that needs to be focused on. 

In the next release, I would like to see an Indian-Arabic interface.

Taxation may need some enhancements for vendors. They need a discount scheme for selling.

Also, they need more features.

We have been using Microsoft Dynamics AX since 2007.

It's very stable.

Microsoft Dynamics is scalable. Most of our clients are medium-sized businesses but some are enterprise companies.

We follow Sure Step Methodology and provide the Sure Step documents for our customers.

Pricing for Dynamics is costly and needs to be improved. To boost the users to purchase a minimum license to end-users on the Cloud is expensive.

It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult.

The Business Central price is quite suitable. It is $70.00 per user per month and $100 per month as a package, which is better.

My advice is to focus on the size of the business when it comes to creating a solution. 

For example, if it's a medium-sized company, don't offer Business Central. Instead, offer them AX for finance and operations. Or, or if they are not medium don't sell them finance and operations, sell them the Business Center it would be a better choice.

Give the user what they need.

I would rate this solution a ten out of ten.

I use the solution for construction companies, project activities, trading, security modules, warehouse modules, and sales modules.

The most valuable feature is the workflow of the modules.

The initial setup can be complex at times and has room for improvement.

The cost of the solution is high and has room for improvement.

I have used the solution for over a year.

As long as the setup is completed properly without much customization, the solution is stable.

The solution is scalable.

The technical support is good.

Positive

The initial setup is mostly straightforward but here are some requisition areas that can be complex.

The price of the solution is high.

I give the solution a nine out of ten.

Some organizations are switching to Odoo because it is cheaper than Microsoft Dynamics AX but it is a new solution and not proven. I prefer Microsoft Dynamics AX because it is an established solution.

The solution is used for inventory information.

The performance is good.

The UI has room for improvement and can be more user-friendly.

I have been using the solution for three years.

The solution is stable.

The solution is scalable.

We have over 50 people using the solution.

The initial setup is straightforward.

The deployment took one year.

The implementation was completed with a consultant.

The solution is on-premises and we do not pay for a license.

I give the solution an eight out of ten.

Microsoft Dynamics AX is good and I recommend the solution.

Microsoft Dynamics is a tool that we use for both online requirements and customer changes, as well as for development purposes. The main advantage of this tool is that it allows us to take change requests online, which speeds up the implementation process.

The response time of the solution is very good. We can change or take action on change requests very easily and that can be accessed at any time for all users and from all development sides.

I have used the solution within the last 12 months.

The solution is stable.

The initial setup is straightforward. The implementation was completed within one month.

I give the solution a nine out of ten.

As of this time, I have not encountered any areas for improvement for Microsoft Dynamics AX. I have not explored the solution in its entirety.

There are over 500 people using the solution.

I recommend the solution for any organization where Microsoft Dynamics AX meets its requirements.