Microsoft Dynamics AX Reviews

We primarily use the solution for finance and manufacturing. We use it for sharing and planning. It automates things and helps us make decisions in real-time. 

It helps us handle our finance and manufacturing arms. It allows us to automate certain processes and helps us make better decisions. 

The real-time analysis and information we get are very helpful. 

It helps us with forecasting revenue and analyzing costs.

It's scalable. 

Technical support is helpful. 

The pricing is okay.

Change management could be better. 

We'd like to have more budget-planning features available. 

We've used the solution for ten years. 

The stability is okay. It could be better. I'd rate the stability six out of ten. We've had some issues. It's hard to describe. 

The scalability is good. We don't have any issues with scaling. Around 200 people are using it right now. I'd rate the scalability eight out of ten. We do plan to increase usage in the future. 

We've dealt with technical support in the past, and they have been okay. 

Neutral

The initial setup isn't too difficult. I'd rate the process at a seven out of ten. 

It was deployed in about six months. We had ten staff members that could handle the deployment and maintenance. 

We handled the process with the help of an IT specialist.

The pricing is decent. I'd rate the affordability eight out of ten. However, we did have to pay for the installation and consulting services. 

We did look at other options before choosing this solution. 

I'm a customer and end-user. 

I am not sure which version of the solution we're using. It is likely the latest one. 

It would be helpful if the solution was more localized to align with the business processes in our country. It needs to be a bit more specific to on-the-ground realities in Vietnam.

I'd rate the solution seven out of ten.

We are using Microsoft Dynamics AX for everything in our company. Such as in sales, production, and purchasing.

The most valuable feature of Microsoft Dynamics AX is customization.

Microsoft Dynamics AX could improve by offering a cloud version and more reports on the costs.

I have been using Microsoft Dynamics AX for approximately 15 years.

The stability of Microsoft Dynamics AX is highly stable.

The scalability of Microsoft Dynamics AX is very good.

We have approximately 2,000 users using this solution, this includes project managers and developers.

The support here in Turkey could be better. However, the international support is good.

I rate the support from Microsoft Dynamics AX a three out of five.

The initial setup of Microsoft Dynamics AX is easy. It took us approximately six months to deploy.

We choose Microsoft Dynamics AX because it fits our needs the most. It's a very good product builder.

My advice to others is they should use this solution but they need to find a good reseller.

I rate Microsoft Dynamics AX an eight out of ten.

Microsoft Dynamics AX is used to meet my company's needs in terms of finance and financial consolidation, purchasing, recruitment.

We are using this solution. This solution is not provided by us.

Microsoft Dynamics AX meets my requirements.

There are some critical issues that we couldn't fix or that we couldn't workaround to solve, but it's almost non-existent.

At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself. We are in Egypt, and in some cases, such as but not limited to HR, we have a unique profile.

The problem, however, is not with the installation, but with the application itself. When it comes to business intelligence, I don't think it's a good business intelligence application. Give me a viewer and some Excel-based tools to create my report, but it's not a full business intelligence solution.

In the next release, I would like to see better reporting and better integration between modules.

We have been working with Microsoft Dynamics AX since 2014. It's been eight years.

We have deployed this solution on-premise and now are planning to migrate to Microsoft Dynamics 365 or Oracle NetSuite.

We are working with the Dynamics XR3 version.

We can say it's stable, but there are some critical issues. 85% of the time it is a stable solution. On a larger scale, I can't depend on it.

Microsoft Dynamics AX is a scalable solution.

We are an investment company with subsidiaries and sister companies in some cases. For some projects, we can collaborate on all ERP systems across the organization, including all subsidiaries and sister companies. And in such cases, it will be on a larger scale, with a minimum of 15 user enterprise accounts.

We have a long-term plan that will not be implemented in the near future, but I intend to do it in the long run.

I have five business accounts and seven function accounts. So there are approximately 12 users.

Technical support needs improvement. I'm not going to accept Microsoft's assistance.

They almost always take a long time to resolve any problem. For example, a year ago, I had a problem with my management reporter that took more than six months to resolve.

We discovered that there is no problem with the management reporter after conducting an investigation. It had to do with updates or some sort of updates.

I have operated a variety of ERP solutions in the past, some of which were built locally by a small, local vendor, it's not a big brand or vendor, and for manufacturing, we use Verticent ERP Applications.

The installation is extremely simple, and I have had no problems with it.

We are a subsidiary, with subsidiaries and sister companies.

I collaborate and manage their work. 

We have two for this company and 12 for all subsidiaries as well as the sister companies.

I purchased the license once, and there is a license with a partner that I pay for annually.

I would recommend it for a small business, but not on a larger scale. They can, in my opinion, meet their requirements.

I would rate  Microsoft Dynamics AX a seven out of ten.

We have the following modules: Finance, Purchase, CRM, Treasury, and sales. 

Within our company, there are roughly 15 employees using this solution.

I feel that most people are friendly with this solution. Using it, we can provide quick, thorough, and more effective service to our customers.

The relation between CRM and Sales, that's the main strength of this ERP.

They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs.

I would like to have more attractive options to migrate our ERP to the cloud. There should be something to motivate us to migrate our on-premises installation into the cloud installation.

I have been using Microsoft Dynamics AX for four years.

We actually have a lot of problems with the stability of Dynamics AX. We spend a lot of time trying to solve bugs and other issues. However, once all of these issues are solved, it's quite stable. 

We spent two or three months trying to identify some problems related to our balance sheets. It wasn't listing our transactions correctly throughout the modules. 

We have not had any issues with scalability because we are a small company. Scalability-wise, it's great.

Out of ten, I would give the technical support a rating of six.

We used to use a different solution, but It was outdated. That's why we migrated to a mobile ERP.

The initial setup was straightforward. Overall, it took six months. 

We deployed everything at once. Our tech team installed everything from the beginning to the end, solving any problems along the way and moving quickly to go live.

We had a training partner and some consultants that guided us in the implementation — only for supervision purposes.

Overall, I believe eight people were involved in the deployment, including one team manager.

I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper.

Overall, on a scale from one to ten, I would give this solution a rating of eight.

My clients' use cases for the product cover domains like retail, manufacturing, IT communications, and HR. 

The tool makes it easier to manage things. 

Microsoft Dynamics AX needs to improve its support and the developer experience. Developing and programming are more complex. Automation and integration with other apps should be simplified. 

I have been using the solution for more than ten years. 

Microsoft Dynamics AX is very stable. 

The tool's capacity is big and can support hundreds of users. 

The solution's deployment is easy and similar to Windows. 

Microsoft Dynamics AX is not expensive. 

I rate the overall solution a nine out of ten. 

I use the solution for construction companies, project activities, trading, security modules, warehouse modules, and sales modules.

The most valuable feature is the workflow of the modules.

The initial setup can be complex at times and has room for improvement.

The cost of the solution is high and has room for improvement.

I have used the solution for over a year.

As long as the setup is completed properly without much customization, the solution is stable.

The solution is scalable.

The technical support is good.

Positive

The initial setup is mostly straightforward but here are some requisition areas that can be complex.

The price of the solution is high.

I give the solution a nine out of ten.

Some organizations are switching to Odoo because it is cheaper than Microsoft Dynamics AX but it is a new solution and not proven. I prefer Microsoft Dynamics AX because it is an established solution.

The solution is used for inventory information.

The performance is good.

The UI has room for improvement and can be more user-friendly.

I have been using the solution for three years.

The solution is stable.

The solution is scalable.

We have over 50 people using the solution.

The initial setup is straightforward.

The deployment took one year.

The implementation was completed with a consultant.

The solution is on-premises and we do not pay for a license.

I give the solution an eight out of ten.

Microsoft Dynamics AX is good and I recommend the solution.

We use it for the basic functions which are required for finance and HR, and that's it.

It depends on how you deploy it and how you implement it, however, from a feature point of view, Dynamics is easy to use and very user-friendly. It has the same UI and is very similar to any other Microsoft product. Features-wise the navigation bar that they have makes it easy for exporting everything to Excel.

This is considered by Microsoft as an older product and unsupported. Microsoft is urging its clients to move to Dynamics 365, which is going to be coming into the pipeline. While it's a great product, we know that there is no support anymore for it.

The most important thing is to have compatibility with the business types. Microsoft is very rich and therefore it's possible for them to ensure it can apply to various areas.

Microsoft needs more presence in our region to help with management and maintenance. 

I've been using the solution for nine years. 

The solution is mostly stable. It depends on your hardware sources much more than from an application point of view. It still requires much better infrastructure resources to be perfectly stable. 

You cannot scale it too much. 

We have about 30 people using the solution currently. 

Microsoft doesn't support it even if you maintain the support fees on a yearly basis. It's at end-of-life. Users need to move to Dynamics 365. 

While the implementation took place before I came on board, my understanding is it takes around six to seven months to get implemented.

We pay a yearly licensing fee to Microsoft. Compared to the other ERPs, the pricing is reasonable.

I'd advise new users to know first, what kind of business they are going to be, in or if that business needs to be running on top of Dynamics or not. If it's finance, then it's fine. If it's not finance, then they need to take something more industrious and geared towards a specific system.

I'd rate the solution seven out of ten.