monday.com Reviews

Monday.com runs nearly our entire organization from inventory to CRM, and from our inbound lead management to our ERP. We rely on Monday.com to keep everything organized and everyone on the same page. We are a packaging company and we also manage our entire design department across full-time on-site, full-time remote, and freelance remote employees. Our prepress department also runs entirely on Monday.com. Without Monday.com we would have to use several other software solutions - which sounds like a pain.

Before Monday.com, we were using a program called Asana. It was very superficial for our needs and resulted in much of the more sophisticated functionality is lacking. We then switched much of what we were doing to some other software like Trello, however, I personally didn't like the interface and the UX as much. One of our employees actually found Monday.com and we began using it for smaller things. Over time, we were able to move almost 90% of our workflow into Monday.com. It has been a game-changer for us. 

One of my favorite features is the ability to segment work from each department into boards all while giving everyone on the team access to all of the information. We run our entire design department on Monday.com even given the fact that our team is full-time on-site, full-time off-site, and part-time remote. It allows us to get everyone on the same page at their local terminal without having to sync everyone on ten different software solutions. The mobile app is supremely helpful as well given how easy it is to view, use, and manipulate information. 

There are two main areas I would like to see Monday.com really improve: 

1) Integrations with QuickBooks Online, and 

2) Easier transfer of data, sheets, and specifically calculations from Google Sheets. 

Currently, we run our accounting on Quickbooks Online and we are forced to use their reporting tools to bring out the data we want to see. I would much rather have Quickbooks integration that allows us to more seamlessly pull transactions into Monday in real-time and allow us to manipulate that data on the Monday interface. 

With Google Sheets, we are using a large spreadsheet that has many calculations in it. I would like to move all of that to Monday.com. We are limited on a number of columns currently, and, when we tried to transfer everything over, none of it worked. That was disappointing. 

I've used the solution for three years.

The solution is fairly stable. There are some bugs when inputting data into certain places. Otherwise, the platform is rather stable.

The product is very easily scalable. 

My personal experience is non-existent. However, my team says the support is phenomenal. 

Positive

We have previously used Asana and Trello in an effort to manage our business. 

Asana was too superficial at the time when we used it. Trello's interface was not as intuitive as Monday.com's. We switched when we saw the ease of use and the ease of manipulating both the data and the appearance.

The setup is straightforward and very intuitive and there are plenty of tutorials online via YouTube. 

We handled the solution in-house. I wasn't aware there were vendor teams.

It's tough to say what our ROI is since we consider Monday a fixed cost. 

I would advise using the free version as long as possible. 

We paid for the program after we decided it was a good fit, however, I would let a team work with the program on a smaller, more isolated project first, and then decide if it is a good fit as you scale the team on the software.

Before switching we did evaluate other options. 

The first option we used was an Excel spreadsheet. That didn't last long. We then switched to Google Sheets, which has worked for some of our businesses, however, ultimately, as we scaled, it became too cumbersome for multiple people to work at the same time. 

We then tried Asana, which was superficial in its capabilities for our workflows. From there we tried Trello. I prefer the column and row approach to managing my data, so Trello's wasn't a great fit for me personally. 

I'd advise users to get the QuickBooks integration.

monday.com is our CRM and task management system. We also use Jira, which was formerly our core solution. The company syncs monday.com, Workforce, and Jira because everything in monday.com's CRM can be transferred to Jira. We have an on-prem Jira data center and use monday.com as a cover layer for our sales team and some of our biz devs.

We have several branches in Baku and Latvia. A small part of the business is in Moscow serving customers we have committed to supporting until the year's end. We have a multi-language team. Our primary language is Russian, but we also speak English, Serbian, Mian, and several languages. It helps us to cover all the processes at a company-wide scale. We currently have 50 employees using monday.com.

monday.com helped our company get organized. For example, we have a special sales funnel. Every business process is the same as before, but some features and sub-processes cannot be handled with a different tool. monday.com is flexible and compatible with how our processes work. We could finally automate our process, which wasn't easy with other CRMs. The other CRMs are more rigid. monday.com provides better insight into how long and difficult our process steps are. 

The collaborative features are nice. monday.com lets us add extra users to our account, which is helpful when sharing data with customers and outside contractors. We can grant them limited access to our boards so that they can add or download data. It's free to add these additional users.

The platform helps managers make some decisions. However, not all decisions are based on process information. monday.com is helpful for middle managers, but executives also require some financial information that monday.com does not provide. Sometimes it's not secure to connect your system to your financial base. The top management bases its decisions on information from various sources.

While we don't use monday.com for project management, many of my customers have used it to control their budgets and project timelines. It also helped make their teams' capacities more understandable and transparent. 

I like monday.com's automation capabilities the most, but the reporting is also excellent. Jira and our other tools provide decent reporting, but monday.com adds another layer. We can drill further down into processes, problems, and issues. These reports helped us to control our sales funnel. 

Our non-technical staff members find monday.com highly accessible. The interface is nice and it's much more modern than others.

They have a private report, but it's a bit weak, and you cannot get everything you need from it. They could add some more dimensions to split the data into different slices. At the same time, I understand that monday.com isn't a BI tool, but it would be helpful as a senior manager to have sliceable data. 

The data linkage could also be improved. For example, sometimes you cannot automate item creation when you link different items to each other. You cannot connect the data deeply from field to field. It's somewhat complicated to link a contact to some account fields and automate the contact's behavior based on the value of those fields. The data is sometimes not structured enough for deep processing.

To do automated decision-making, monday.com's main feature, it isn't enough to link one item to another. Depending on the field or number, you need to make the system act a certain way. The logic is plain and not configurable enough. However, we aren't only automating end-to-end processes. If you have WorkOS, which is positioned as a top level of every system in your company, you will need to automate end-to-end processes. 

Depending on the process criteria, it isn't easy to get end-to-end reporting. At the top level, you aren't interested in who is assigned to a task. You want a helicopter view of your company, its goals, and how those objectives are achieved. Sometimes, monday.com doesn't provide the whole picture because automation, when the boards are connected, isn't easy.

In large enterprises, you must split your data into different boards to ensure your internal processes work as they should, and you will need to link those data sets to each other. You need to connect tasks from marketing, design, sales, production, etc. This linkage is not configurable and not reflected in the reporting. 

They could also have more extensive tutorial articles to reduce the learning curve. For example, you sometimes can't find enough information in the knowledge base or the forums to help you when learning to create integrations. You have to figure it out alone or ask someone from monday.com or another integrator to explain how to do this. It was a little tricky for us at the deep tech level. However, I think the documentation is good enough for the average end-user. 

I've used monday.com for a little over three years.

We've used monday.com for a long time, and the system has become unstable several times, but the issue was quickly fixed each time. 

monday.com is scalable, but large enterprises need to plan before scaling up. When scaling, you need to consider the design of the data, how it is stored, and the way processes are designed. The risk of mistakes increases as you add users and boards. 

If you add a flawed process to the system from the beginning, the mistakes in the design will be replicated on a larger scale. You will succeed if you are thoughtful in your piloting and testing at the start.

We may expand our user base, but we are unsure. We are SOC 1-compliant, so there are limitations on where data can be stored. For non-production processes, we will probably switch several teams to monday.com because it's well-integrated with other tools. Our accounting and legal teams will also likely move to monday.com.

I rate monday.com support a six out of ten. Explaining your issue to them can be frustrating because they make you go through these silly troubleshooting steps first. They ask you to check if your laptop is turned on and connected to a power source. 

Neutral

We used to work in Russia and used local solutions like amoCRM, Wrike, and 1C. We had another solution, but it wasn't good enough. We gave up on trying to find anything until we discovered monday.com. monday.com stood out because of its features, and it had the flexibility to fit our process.

Setting up monday.com is straightforward. We started by automating the critical areas, such as customer collaboration, billing management, and paperwork. For example, we want to see which invoices have been paid, so we don't lose some money on the way. This sometimes happens in our country. The initial setup and configuration took around a week, and we finished implementing the CRM in a month. The deployment involved three people, including me. I was the architect who built the data structure, and two contractors implemented it. 

Platform maintenance is done via requests to the monday.com team. You can reach out if something isn't working as it should or if you need new processes, integrations, or features. Every user can submit a request, so you don't need an administrator to answer your questions. You will just write a separate one, and that's it.

It took us three weeks to create our first project, but it was a highly complicated one. The CRM took three or four weeks. After deploying the project, it only took some fine-tuning. You sometimes need to correct a mistake or address some unexpected behavior.

Once we completed the first project, It was much easier to scale because the templates were ready. They have templates, and you can copy the board. You can clone your settings and leave the board empty with only the settings fixed. It's a handy feature because several branches use identical business processes. We cloned our entire workspace and group of boards. It only took one day to repeat the process at another brand.

We see an ROI in time and resources. We spend a lot less time on tasks and have been able to assign additional tasks to our teams because monday.com freed up their time. Our capacity has increased dramatically since adopting the solution, so we generate more profit. 

monday.com reduced manual work by around 40 percent because we previously spent a lot of time manually creating offers and collecting documents for tenders. Now, everything is automated, so our offers are generated automatically. We fill in the details about prices, the number of licenses, etc., and it produces the document. Before, sales managers needed to spend several hours creating an offer, but they can do it now in five minutes.

The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable. 

I rate monday.com an eight out of ten. monday.com is highly flexible, and you can shape your business processes using templates. However, if you have many users involved in your processes, you must think about the design first to avoid mistakes.

It has some limitations in data linkages, but I can't think of any other tools I would rate higher than seven. monday.com is still my favorite.

We use Monday.com to track all of our open projects.  

We have multiple workflows that are separated onto their own boards, with one central board showing all of the projects and statuses using mirror columns. We have a board for items that are ordered readymade, a board for custom projects that require materials and assembly, and also a board for service requests.  

We have recently implemented forms on our website to automatically create an item when a customer fills them out. When projects are ready, they are automatically sent to our scheduling board to complete the project.

I can't believe we ever got by without having Monday.com to manage our projects. Not only can we see jobs and statuses at a glance, but we are able to automate messages regarding backorders or other problems so nothing slips through the cracks. We had record sales numbers in 2021 and were able to handle the increased volume with a lower headcount that in previous years. We also spend less time looking for job folders and calling one another to check on project statuses since all of the information is available on Monday.com.

The automation is huge. We have about 25 employees across three different locations, so communication regarding projects has always been an issue. Now, notifications are sent to the salespeople about their projects with the click of a button. We also use automation to create new items on the scheduling page after they are marked as ready. This is a small thing, however, the couple of minutes it saves on every project amounts to a huge time saver.

The map locations are also a huge help when we are scheduling. Items are color-coded by group, so we can look for unscheduled items nearby and create efficient routes.  

Sometimes automation is delayed, which can lead to duplicate items being created. 

There are occasional outages, however, they are usually resolved quickly. 

We also use the program to track our scheduling. Any kind of integration with scheduling software would be a great help. 

As I mentioned, we have been implementing the forms, however, it would be great if we had the option to view the items created by the forms in that same form format.  

I haven't tried the calendar integrations recently, however, it would also be great if a scheduled item could link to an Outlook calendar and also export all of the item information into that calendar item.

We started using the product in October 2018.

Overall, the stability is great.  There are occasional outages such as connectivity issues or delayed automations which can be an issue given how much we rely on it.  These issues are usually resolved quickly and the Monday.com twitter account provides prompt updates on the problems they are experiencing and estimated resolution times. 

It is scalable, however, the data entry aspect is getting to be cumbersome as we grow.  

Any integrations/automation to create new items can solve this in the future.

We have had a few instances where we were having issues or just had some questions on functionality. Customer service is always responsive and helpful.  We also follow the Twitter account so we know quickly when there are outages or other issues occurring.

Positive

We did not have any kind of project management system in place prior to Monday.com. We recognized the need as we were spending so much time chasing papers and folders around the office.

Most of the complexity came from figuring out how it would best serve our needs. Once I gained an understanding of the different columns and automations, the picture became clear and made for an easy setup.

We implemented the system in-house. It is still something we continue to tailor and improve almost weekly. I recommend having at least one person in an organization understand the program and gather feedback to make it as efficient as possible.

We have cut at least one salary by implementing the system while increasing our sales. Based on our yearly rates, it is at least a 20X return.

The pricing is certainly fair. We started with just five active users while we were in a beta phase and figuring out how it would work for us. We have since upgraded to ten active users. We don't even come close to hitting our automation threshold.  

I love that we are able to have viewer-only members, so our whole organization can be subscribed and get updates without having everyone count against our total.

We considered using Netsuite and some other manufacturing software. The cost of such a system made it a nonstarter.

Overall, Monday.com has been essential to our growth over the last couple of years. The setup can take some time, however, the ability to completely customize the system to the needs of your organization makes it well worth it.

We use Monday as a CRM. We use the boards to organize client details, details of all our projects, and sensitive information such as telephone numbers and addresses. 

We also use the boards to update and provide site reports to other members of the team. In addition to this, Monday has been useful for the team to note down their daily tasks so that everyone is aware of what the team is doing, updating people's calendars, and keeping up to date with completed projects that we have done, so if clients have any questions after the install we can keep this up to date. 

Monday has been really beneficial in allowing us to place all of our records in one place. We were previously using Google Drive files, which took up quite a bit of time to continually update and edit. 

Monday has saved us time and allowed us to easily take on more projects as the admin side is so much easier. The easy-to-edit interface means we can quickly add or change things in our meetings, assign team members to certain tasks, and quickly look up a particular client's details whenever we need to access them. 

The most valuable features for us would be workspaces, boards, and file upload capability. 

The workspaces are clearly laid out and allow us to fill in details of clients and tasks organized into categories. For us, this includes projects we're currently working on, projects we have worked on, and projects we're planning to work on in the future. 

The boards on Monday have meant we've been able to easily assign tasks for ourselves and others, and file upload means we can see all relevant documents in one place. 

Constant updates mean the service is down sometimes, which isn't ideal. 

There are many features we haven't explored yet so sometimes we find the database slightly clunky. However, this could be because we haven't explored the range of apps available. 

Since our team didn't use Monday until more recently, it can mean they're not used to knowing all of its advantages and apps. This means we can double up on information being inputted into Monday. Again, I would put this down to user error over the effectiveness of Monday. 

We've been using Monday for approximately 18 months.

The stability is good most of the time

In terms of capability for scale, I would say it is very good, however, the price point would be off-putting for a smaller business. For example, the cost of our membership is £140 per month because we have 6 seats. It may be a good option to have different prices for 6, 7 or 8 team members, rather than jump from 5-10 which for small businesses is quite a significant number. 

Customer service is fairly good, although, due to the time difference in the UK, it can be difficult to get instant support. You also never speak to the same person twice. 

Neutral

Our previous CRM was simply Google Drive files. We switched due to the fact that we wanted a simpler system in one place. 

The initial setup was straightforward

We handled the setup in-house.

I would advise considering the cost and whether it is worthwhile for how much you're going to use it. 

We evaluated the choice of using a CRM, however, Monday was the first that we tried. 

J'utilise monday.com pour suivre mes prospects et mes clients. Je peux envoyer des SMS de suivi via le web et gérer ma facturation. Je peux également planifier mon calendrier éditorial pour les blogs, les newsletters et les publications LinkedIn. Lorsque des articles sont programmés, cela me rappelle de les publier ou de les préparer. 

Monday.com peut créer un espace de travail personnalisé pour chaque client. Par exemple, l'un est un installateur de cuisines et de salles de bains sous-traitant pour de grandes entreprises, il doit donc prendre de nombreux rendez-vous pour les installations et les services après-vente. Je peux voir rapidement quels fichiers n'ont pas été reçus ou voir les clients que je dois contacter, etc.

Monday.com me fait gagner du temps car il est simple d'extraire des données au format Excel et de produire des statistiques pour mes clients. J'utilisais uniquement des tableaux Excel dans le passé. Je peux aujourd'hui utiliser des tableaux agréables à lire, ajouter ou supprimer des colonnes, faire des calculs simples. Ensuite, je fais mes extractions sur Excel, à la demande, pour les clients qui n'ont pas l'opportunité d'utiliser Monday. C'est simple et très rapide. J'ai testé Trello ou Asana, mais je cherchais un format de tableau facile à manipuler et à personnaliser.

Monday.com est facile à utiliser. Vous pouvez le personnaliser pour l'adapter à vos besoins et à votre style de travail. Le produit est beau et intuitif, ce qui rend le travail agréable. 

Les nombreux modèles pré-enregistrés sont excellents. Vous pouvez tester différents modèles pour trouver les outils appropriés. Les différentes vues accessibles, comme les calendriers, les diagrammes, le Gantt, etc., sont essentielles et j'aime passer de l'une à l'autre. 

Les informations manquantes ou les délais non respectés ne sont pas toujours visibles dans le format de tableau classique. Passer à un autre permet d'avoir des données qui sautent immédiatement aux yeux. Je reçois beaucoup de satisfaction quand je vois la colonne "statut" devenir 100% verte. 

J'archive les données, mais je ne sais pas où les trouver ni comment. Lors de mes tests, j'ai cru voir tous les fichiers archivés triés sans ordre et sans savoir d'où ils venaient. 

J'ai toujours du mal à comprendre comment connecter des colonnes entre elles d'une table à l'autre. Enfin, lorsque vous souhaitez transférer certains éléments d'une table à une autre cela ne fonctionne pas sans colonnes préexistantes. Vous devez recréer les colonnes. Il se peut que j'aie besoin de formation, mais je n'ai pas beaucoup de temps pour cela.

J'utilise monday.com depuis deux ans.

J'ai rencontré des problèmes la semaine dernière pour la première fois. Je ne sais pas pourquoi, mais il était impossible de travailler. 

Leur support était très réactif lorsque je posais une question ou que j'avais besoin d'aide.

Positive

J'ai déjà travaillé avec  Trello  et  Asana

L'installation ne pourrait pas être plus facile.

Monday.com me fait gagner du temps et de l'argent.

Monday.com a une version gratuite qui peut suffire pour une personne. Une fois qu'on a testé la version payante, on ne peut plus s'en détacher. Par contre, je trouve ça très cher, surtout quand on est freelance. C'est un investissement important.

Je note monday.com 10 sur 10. J'adore ce produit. C'était la solution que je cherchais.

Our company is a small business and we're using this platform mainly for task delegation and communication between in-office workers and out-of-office workers. 

We are a dance studio that offers classes to students ages 2.5 to 18. We offer over 85 classes per season (August-May) and then we also offer summer camps and intensives. We use Monday.com for project delegation, scheduling our year out in advance, creating meeting agendas, and much more. As a dance studio, we also use Monday.com to help with the planning of our end-of-year recital. 

It has definitely streamlined our communication process with our business owners, managers, and staff. All from Monday.com, we can assign a task, communicate to the assigned person to complete the task, and see when there is a status update without using any other platform to communicate. 

We also use the calendar feature to visualize when certain tasks or milestones in various projects need to be completed. we also utilize the documents feature quite often to brainstorm or just to get everything out "on paper". From there, we can go back and organize our discussions into task boards.

The boards are very helpful in task delegation. Being able to customize the boards to our needs as a dance studio with a smaller staff team has been very helpful. 

We use the "subitems" column quite a bit on larger projects, and being able to assign different tasks within a project is helpful for everyone to see who is working on what. 

The status column is helpful especially when someone is stuck on a task and a question can be asked and answered via the notes section. 

We have also formatted our boards so that when a task is marked "Done" it gets moved to a separate board, so it is automatically taken off of the to-do list.

Coordination with different social media platforms would be a convenient feature. If the scheduled posts from Monday.com could somehow actually get posted from the Monday.com schedule without the user having to go in and post at the scheduled time, that would be a time saver. 

A Zoom-like feature or a conference call feature would also be cool to see. It would convenient to have the video call within Monday.com, and a split-screen or a shared screen feature so everyone could see specifically which task, board, or document the speaker was looking at. 

I've used the solution for two years.

The stability is ten out of ten.

The scalability is ten out of ten.

Customer service is great. We've only had the site crash a few times in the last few years we have used Monday.com, and it gets back online within the day most of the time within a few hours.

Positive

We used Google Docs previously. We still currently use all of the features in Google Drive, but communication via Google Drive was not streamlined enough.

The initial setup was straightforward. Most of us are hands-on learners, so learning how to make Monday.com work for us took us going into the website and applying it for ourselves, however, it is very user-friendly.

No, we did not.

The different price options and feature access is nice. I would test Monday.com first and take advantage of the trial period to make sure it will work with your business.

No, we did not. One of our business owners saw research and found Monday.com.

Definitely take time to look into all of the features of Monday.com yourself to see how it can best fit into your workspace.

We primarily make use of this solution to manage projects and collaborations between various departments.

We build various embedded Linux SBCs running a custom kernel and this as you may or may not know requires many developers to be involved, Monday.com has made project tracking and collaborating substantially easier with developers who are now largely working from home.

Feedback can be given easily along with some great record keeping. It has become the center of our organization's project management.

Overall we have noticed the following:

1 - It's easy to outline a project.

2 - It's easy to set up deadlines with reminders on various projects.

3 - Collaboration between developers, support staff and admin staff has become easier.

4 - Management of expectations with stakeholders becomes easy as you no longer need to hassle someone for an update. Monday.com sends you updates as they take place so it makes a PM's job a bit easier.

5 - It is easy to put a recurring project into a template/checklist making deployment substantially quicker.

The mobile application is an absolute breeze to work with. My team is able to provide updates on a whim even when remote. 

Being able to mass update items is a great feature to have, the UI has been well thought out and is intuitive to make use of, we found very little difficulty migrating from our previous platform to Monday.com as the learning curve was not steep and all our users were happy.

Being able to assign responsibility to a user for a task makes collaboration easy and clears up any potential misunderstandings, if there is anything that is unclear the user can then simply comment on the task and ask for clarity/assistance.

I would love to see better integration with Google Suite. It would be nice to be able to update/delete/move tasks/items from within a Google Chat window.

Built-in metrics regarding the performance of a specific user or project would be great so that we are able to accurately predict future delays or pitfalls.

I would love a Linux Ubuntu app for Monday.com and not just have it browser-based. It would be beneficial in our environment if I could tie Monday.com updates in with my Git push/pulls commentary. 

We have been making use of Monday.com for about a year now.

It's based in the cloud and we have not experienced any downtime whatsoever. 

This solution has scaled tremendously within our organization and is now a focal point of our project planning, deployment, and implementation. 

I haven't had any need to engage with the support team and the sign on process was as easy as can be.

Positive

We made use of a free solution by another vendor which was unfortunately clunky to use. It filled the immediate need but had many limitations that were difficult to overcome.

The setup is absolutely straightforward and quite easy to migrate from another vendor since you can copy and paste like-for-like.

We did the setup all in-house.

I am unable to comment on this as I do not handle the billing side of things. 

You absolutely get bang for your buck with Monday.com. Whatever package you select, pay it and enjoy it. We have had almost no issues since inception other than a few user errors.

We explored the option of developing an in-house solution and Jira, however, after demo-ing Monday.com we went ahead.

Much like with anything new in life, approach it with an open mind and try not to outright compare it with your current solution.

I am a Marketing Specialist and we use this solution to monitor the projects we are working on. It allows us to see who is working on a specific project and the level of completion based on the updates. We also monitor the time spent on each work and it helps us identify which area we need to improve to achieve the efficiency required by the client and the company.

Monday.com also makes our productivity review faster and easier as we can easily access projects that are completed on time and the ones that are completed behind schedules. This is very important for our HR in terms of giving out incentives and bonuses to the right people.

It helps us properly monitor each project and we can easily track who is accountable for a specific task at a certain time. This solution also helps us manage the workload of each employee in our organization because we can easily see who has a lot of assignments and who needs help. This solution helps us to improve our productivity in general. 

It also helps us to avoid errors as we can easily jump into a specific project when we noticed that it was behind due dates. With the thread feature, we can also easily identify where the issue happened so we can address it more accurately.

For me, the update tracker and time tracking help a lot. This helps me properly prioritize tasks that need immediate action. I also appreciate how the interface is so easy to view and easy to understand. 

I also love how you can easily integrate Monday.com with other communication apps like Slack. With this integration, we can easily communicate with the people who are working with us on a specific project. It is also great that the process of integration is so easy. 

In general, this solution is very user-friendly and I will definitely recommend it to other people if I am given the chance.

It would be great if there was a setting where you could customize the email reminders. It is nice to get reminded about your tasks, however, if you are working on different projects at the same time, it is kinda annoying to get 75 email reminders in a day. 

If Monday.com can add a feature where you can simply tick yes or no on each project if you want to get a reminder or update about it, it would be great. This will help us save time on clicking and archiving email reminders that we get on a daily basis. This might be unimportant for others but if you are time conscious employee like me. Saving 3-5 minutes a day can make a lot of difference. 

I've need using this solution for nine months now.

So far I can say that the stability is satisfactory. For the past 9 months, I have only experienced system glitches twice.

It is totally great and beyond my expectations in terms of scalability.

As of this moment I have not experienced any serious complaints that required me to contact customer service or support. 

Positive

I previously used Evergreen, Trello, and Asana before. I found Monday.com easier to use.

The initial setup was very straightforward.

We implemented it in-house; we have our own tech team that helps us manage production.

I'm not really sure about this. A high productivity rate is vital in our business, and Monday.com has helped us achieve that.

Monday.com is easy to set up and cost-efficient. I forgot how much an Evergreen subscription was, however, compared with Trello and Asana, Monday.com is cheaper and at the same time a lot easier to use.

I was able to evaluate the other options (Trello, Evergreen, Asdana) while working with my previous clients. 

I hope they keep on developing this solution. Every update in the past nine months has been really great. I am really looking forward to what they can improve as so far it is pretty amazing.