monday.com Reviews

I use the solution for project management for my startup - which involves development. I also use it to invite costumers or clients that would follow up with me in the process of making the projects true before an official launch. 

It also serves to track the time to actually make payments to my assets. Even though is not fully optimized for the new Mac Book Pro line up M1, M1 Pro, and Max, the app still works for our main purposes. Definitely improving the intuitive interface is a must.

The solution lets me track just about every single task that I assign to a team member. It's a pretty straightforward tool. Not only can team members or assets take place in the Monday platform - my clients can too. I basically duplicate what boards I need to and the just simply change the users from assets to clients. It's kind of an inverted process to save me some time. 

Monday still isn't perfect and the automations are not updated. It will take some time for my notifications to not confuse me once these are shot.

Automation is an essential feature. Alerts come in pretty handy every once in a while just to keep up. However, creating them can get you confused depending on how many members or guests you currently have assigned to an specific board. 

The new UX updates have helped a little, however, since Monday has so many features, I kind of miss a lot of things that might come in handy to me. I really don't know which are the best, meaning sometimes I kind of feel I'm wasting my money as the Monday platform isn't cheap.

The new Apple Mac Book Pro lineup was launched more than two years ago and still, this platform is not compatible with the Mac App. This doesn't mean it won't work, however, the optimizing process and experiences could work better and exactly like the Web App you currently use when browsing Safari, Mozilla, Chrome, etc. Rosetta comes in handy, however, the M1 Max compatibility for the new Macs is a must. Also, there are a lot of features that the Mac App doesn't offer and the Web App does - such as payments and other things.

I've used the solution for more than five years.

It's very laggy a lot of times. Scrolling isn't smooth and it is really a pain when you try to open tasks with lots of content.

The scalability is good, although there are many features that get lost on their radar. A lot of instructions are missing in terms of the walkthrough process to set up integrations, etc.

They're fast yet sometimes inaccurate. More examples could be better.

Positive

I used to work with Asana, however, the UX/UI was terrible. Back in the day, when Monday was called Da Pulse, I gave it a go and for 5 years now I've been a loyal customer.

The initial setup is complex. As I said before, it has a lot of features you might even get to know.

The initial setup was done in-house. Everything was done by myself.

The ROI has been 50% to maybe 60% in a good month - enough to cover Monday's cost.

The solution is pricy, however, after seeing all the benefits, it definitely is worth it.

I might have looked at other options, however, I can't remember the names right now. I definitely looked at Trello as it was in the radar, however, finally, Da Pulse won.

The company needs to keep this updated as often as they can; the iOS App needs a huge UX/UI redesign, and voice notes are just a joke.

This initiation of a systematic approach allowed me to seamlessly track progress and engage in efficient communication with the project lead. The structured workflow enhances visibility and fosters a collaborative environment, reinforcing the symbiotic relationship between my role as a designer and the leadership provided by the project lead. This deliberate coordination on monday.com by streamlined processes and heightened productivity ensures that the design projects unfold with precision and creativity.

monday.com has significantly enhanced our organizational efficiency and collaboration. The platform serves as a centralized hub where design briefs are assigned to me every day. This feature streamlines communication with the project lead, enabling real-time updates and fostering a transparent workflow. The visual nature of monday.com ensures that project timelines and task statuses are easily trackable, contributing to improved project management.

The platform's interactive interface has facilitated seamless communication and reduced the likelihood of misunderstandings, creating a more cohesive work environment. Additionally, the ability to attach files and leave comments directly on tasks has streamlined the exchange of information, making collaboration more efficient.

The most valuable features of monday.com for our organization are undoubtedly the dashboards, checklists, calendar functionalities, and file-sharing capabilities. Dashboards serve as a visual command center, offering a comprehensive overview of project progress, deadlines, and key performance indicators. This visual representation enhances decision-making and facilitates a quick understanding of the project landscape.

Checklists play a pivotal role in task management, allowing for a structured approach to project execution. The ability to create, edit, and update checklists within the platform ensures that team members stay organized, tasks are completed in a systematic manner, and project timelines are adhered to.

While monday.com has been an invaluable tool for our organization, there are areas where improvements could enhance user experience. Specifically, expanding pulses could be more user-friendly. Currently, users need to click on a small text line to expand pulses, which can be somewhat cumbersome. A more intuitive approach would be to enable users to click on the entire table cell for pulse expansion. This modification would streamline the process, making it more accessible and reducing the risk of oversight.

Additionally, it would be beneficial to consider incorporating features that enhance the platform's customization capabilities in the next release. Providing users with more options to tailor their boards, dashboards, and views would contribute to a more personalized and adaptable user experience. This could include advanced formatting options, customizable templates, or the ability to incorporate additional data visualization tools.

I have been using monday.com for about four to five years

We previously used Trello, however, have found monday.com to have a greater product offering.

I have a three-person team (plus myself), where my team works offshore and I'm US-based. We use Monday.com primarily as a project management tool. However, I also use it heavily as a CRM and personal task management tool. 

I love that I can integrate it with our Google Workspace accounts efficiently. We're a design team, so sharing drafts of work is constant. 

I plan my team's daily workload with detailed steps, often up to 75-100 customizes steps, and respond to drafts across the project journey. 

For the CRM, I am manually entering leads that come through a combination of Dripify + LinkedIn + LI Sales Navigator, although I do wish there was better optimization and integration with that. 

Communication and file organization are centralized (instead of emails and file share via Google). I chose Monday.com over Trello, Wrike, or other competitors due to the user interface and ease of customization. 

Emails alone were becoming extremely challenging, especially with finding specific files or emails. We just started sending emails to boards as well which has been a game-changer. I know these are somewhat standard project management solutions, however, Monday.com does it in a way that's far more intuitive and easy to customize. That's the key difference for my team. 

Customization is #1 for me. Since I'm using it for a variety of purposes, not just project management, I can customize boards and workspaces based on the needs of that particular workflow. 

Communication tools have been fantastic, and my team has adopted them well. 

Time tracking is pretty good. It could be more robust, however, it's been fine so far. Previewing of files has been fantastic as well. I love not having to download every single file to see it. 

I live in the notifications; it's what I visit first thing every morning to see my team's updates. 

I'd like better CRM integrations. It currently does not stand up to HubSpot or SalesForce when it comes to integrating well as a CRM. Improvements there would be huge. 

I'd hugely appreciate a more price effective solution to scaling up and down my employees as well. It gets very expensive to scale. 

Also having a "lite" version of the application for executive user's who just don't have the ability or time to dive into the full version of the platform. Something like a customizable view link for either execs or clients who just need snapshots of specific things. 

I could also use the ability to separate companies. I run two companies in Monday.com and it's very challenging to separate notifications for different users and companies. 

Also, I need more features for mobile. I can't seem to delete action items on mobile or have other basic abilities that would allow me to be more independent from my computer. Also, I'd like better integration with iCloud for managing files on mobile. 

Lastly, they should offer PDF annotation directly in-app would. I could provide feedback without the need to download the file or use external applications. 

I've used the solution for about two years.

The stability is not so great. It needs improvement for sure. When it goes down it is dead in the water until fixed and brings my business to a grinding halt. In terms of day to day the web version is generally not very buggy, it's more about the times where everything just stops working. The desktop version is quite buggy because it's essentially just pushing the data out to the web version on the fly. So I often find things don't update, or the desktop app in general can be buggy. I will sometimes add detailed items then they won't save. It's not often, but when it does happen it's quite frustrating. So I abandoned the desktop version in favor of the web version which is generally a lot more stable (when its not down that is).

From a cost standpoint it's not ideal for smaller businesses like mine. Technically the platform is easy to scale team members and section them off. 

Support is very good, fast, and knowledgeable - especially with more custom "what if?" kinds of questions that are more about custom workflow solutions. They are quick to provide potential workarounds or integrations that could work.

Positive

I've used Trello and Wrike in the past with companies I worked as an employee of. I never liked them. Once I started my own company I wanted something way more customizable. I went with Monday.com and have been very happy.

The setup offers plenty of videos that are easy to understand and I also like the sample boards a lot. Support responds fairly quickly with answers so I'd rate the ease of implementation very high. 

I personally handled all setup, training, and implementation. 

I'd say I've seen an average ROI. I cringe when I get the bill each year, however, I know I need it. If it were much more though, I'd have to reconsider out of sheer survival. 

I'd advise new users to expect to pay a lot more than you're used to. Also, that scaling is a pain. However, if they need something more user-friendly and customizable, it's the only way to go. 

I had already evaluated Trello and Wrike through direct experience. 

The system has been pretty buggy as of late. I've abandoned trying to use the desktop application and the iOS app is super buggy as well. I will add items, with detailed comments, and they will just disappear. Stability should be a priority over enhancements in my opinion - at least until they are solved. My business comes to a grinding halt when the platform goes down, which has been nearly once a week this past month.

We use monday.com for recruiting new staff and scheduling tasks that need to be done on a timely basis. Before implementing monday.com, we had to email every new applicant, so some would fall through the cracks. Now each applicant gets added to the recruitment pipeline on monday.com.

We use monday.com to assign staff members to various tasks in the hiring process and go through the steps in a quick and orderly fashion. 

This solution keeps us on task and organized. We can keep all the applicants for the different positions in one place and schedule interviews. Monday.com tracks everyone involved in the process and our progress recruiting new staff. We keep all of their information in one spot and share it with the team members that need to stay in the loop.

Monday.com sends email notifications to keep us all on task. I love the email reminders asking me where I am with the assigned task and if I need some help. I have used this to get things done on time, and it also encourages me to acknowledge when I need some help because I have not been able to complete the task.

I can set interviews and move applicants around to different created buckets. For example, I can make a bucket for applicants being considered for various positions and tag our HR staff to ask them to do the onboarding.

When we moved offices, we used Monday.com to keep us on task, and everyone was given job duties to support the process. I liked how we could set deadlines for everything that needed to get done during the move. Monday.com serves as a live document, so we can see in real-time when things get done. Specific tasks needed to be finished before we moved on to the next, and we would send emails to ensure everything was completed on deadline.

We've been using monday.com for about five or six months.

I have not contacted customer service yet, but when we asked questions at the webinars, we always got the answers.

Positive

My director handled the installation. He is incredibly knowledgeable of the product and what it can do.

I don't know what monday.com costs precisely, but I'm told it is fairly priced.

I rate Monday.com 10 out of 10. My advice is to take advantage of the webinar training. It's helpful. 

In our advertising agency, we use Monday to collaborate, schedule tasks, share items, and coordinate among the team. 

It's a solid solution that allows us to create a more streamlined workflow and connect in an organized way with clients. 

With Monday.com we're also able to share deliverables and get them reviewed or approved by clients keeping everything in the same place. 

The software is used also to coordinate among Collaborating Professionals that can have access to specific boards and have tasks assigned there.

The Monday.com software solution has improved our ability to get things done in an organized and streamlined way. 

Every task can be set, scheduled, and assigned with easy access. The UI is simple but at the same time strong enough to provide ease of use with many levels of detail that can be added progressively.

The Monday.com software also improved our ability to connect with clients in a very organized and detailed way: clients can leave comments on topics and change task status, those aspects together with the notification system combine into a great solution.

The notification system is well done. 

The UI is very easy to use and improves progressively. 

The templates provided also are a great resource. The items are well displayed in many kinds of display resolutions which can vary from ultra-wide screens to 13" notebooks. The really impressive and most valuable aspect of the Monday.com software is the fact that it simply works. From past experience with other similar software that used to be fully packed with as many features as possible, with Monday.com you can create really tailor-made working boards.

There aren't so many areas in which the software from Monday.com could improve. 

The solution could use a more streamlined Google Calendar integration. 

The ability to preview Google Drive links that are strictly connected to images, videos, or text files could be a huge improvement for those who work with a collaboration between the two software solutions. 

Also, the ability to match with the Google calendar from teammates with task assignments with visual alerts could be a great addition.

I've used the solution for two years.

The stability is rock solid.

The solution offers great scalability.

We didn't need any help from support yet.

Positive

We did use Asana, however, it had a heavy interface.

The solution is easy to set up.

We did an in-house implementation.

We have seen ROI in terms of customer satisfaction.

You can grow at your own pace. The software is great, however, it costs accordingly.

We looked into Trello, however, it was not as deeply organized as Monday.com.

We use the product mainly as a project management tool. We need to provide an impact report every year to different stakeholders. These reports have different deadlines and usually need the participation of several members of our organization. We are a large organization and we close several partnerships year after year, and the amount of reporting that needs to be produced and coordinated is very high. Also, these reports are crucial for the continued success of our unit.

Monday.com has helped us to automate processes and develop a space where different members of our team can communicate and share information. 

Monday.com has helped us to meet all our deadlines by allowing us to be proactive and develop the different reports way in advance. 

Monday.com is able to show us on one page all the different commitments we have in the future, allowing us to assign responsibilities and manage our resources efficiently. Ultimately, Monday.com is a tool that has improved our internal communication.

The number one feature is the ability to automate pretty much everything. This feature has allowed me to save so much time by avoiding repetitive tasks. 

I love how flexible and easy to customize it is. I have been able to build a different board for different projects, and every single time Monday.com has been able to provide the right tool to build something that works for my team. 

Monday.com is a user-friendly platform. It is very intuitive and easy to use. I am able to build new tools or boards in no time.

I have small criticisms since it's excellent and simple to use. 

I would recommend developers to continue focusing on the user experience and putting the consumer at the core of their functionality. Due to the fact that it is so comprehensive, it can be difficult to understand each functionality at times. 

The tool is beneficial for some businesses yet prohibitively expensive for others. 

Something that would be beneficial for me would be the ability to download or export many of the graphs or boards so that I can quickly share them with other colleagues who don't use Monday.

I've used the solution for two years.

As a national medical practice consulting firm, we use Monday.com to manage all of our team member's daily tasks and all our client projects. We also use Monday.com to manage all of our marketing, website, and speaking engagement projects, as well as our lead nurturing process. 

We have created boards for each client and are sure to keep track of items that we've worked on for our clients by month and have created a time tracking column where we're able to log how much time was spent and bill our clients accordingly. 

We're able to seamlessly stay on top of all deadlines for our marketing, website, and speaking engagement initiatives and Monday.com is a huge contributor to our success in staying on top of our lead management.

Monday.com is an amazing project management tool. I cannot say enough great things about it. 

It has helped us to stay organized and on track with deadlines. We're also able to effectively manage our to-do lists and can easily track what deadlines are overdue, due today, due this week, and due next week in the "My Work" section. 

We love how we can create boards specifically focused on one topic and have all tasks and projects pertaining to that in one place. We can communicate well as a team in the updates section, add notes, links, files, etc. The platform is always updating so there's now a collaborative doc we can use similar to Google Docs and also we love the automation.

The features of Monday.com that our consulting firm has found the most valuable include the time tracking column, the ability to create multiple boards for each specific client as well as projects/tasks pertaining to a specific area in our company (marketing), automatons that move items once they are complete as well as automation that notifies our team when a task is complete with specific details we've customized (who completed the task, for which client and how long it took them to complete).

The "My Work" section is my ultimate favorite part of the tool. 

Making adjustments to the My Work section so that it includes deadlines for multiple columns on a board instead of just one column, would be very useful. Since the update/transition was done not too long ago from the previous " My Week" section, this has been a major flaw in the My Work section. Many of our boards have multiple deadline columns and it would be great to see all of the columns in the "My Work" section, not just one. We believe this may be an issue for multiple teams, not just ours.

I've used the solution for three years.

I'm very confident that Monday.com is a stable solution. The team is great and they're providing wonderful customer service. They are extremely knowledgable, skilled, and innovative - creating a seamless platform that is always growing and improving to be even more efficient!

Monday.com has given me one of the best customer service experiences I've ever had. They are extremely responsive and helpful.

Positive

We previously used HighRise. It was not a strong enough tool for project management. 

Yes, we evaluated Asana. 

Monday.com is the best and we are huge fans.

I use the product for project and task management and communications between different departments. It's great for design requests and updates on deliverables. 

We use the software at the marketing agency, where having different clients sure gets overwhelming at some points. How we’ve designed our boards, makes it easier to keep track of all the clients and the progress status of their services as well as review the weekly KPI analytical reporting for each client. 

The platform is also pretty easy and straight forward to use. 

It has helped us be super creative with how we divide our boards between departments. 

Now we have one main workspace for launching clients, one for waiting, one for recurring, and one for internal. 

Under the internal we have it sectioned per department, per client and per service signed up. We also have sections for analytics reporting so that we have all our info in one place. Each client gets a board with all their needed information and links. 

This has definitely made it easier for everyone on the team to be updated.

The templates they provide are super helpful to make you start off right the way. The automation available is also a great way to take things off of your hands by automating the process behind it. The ability to track the timelines of every single project and see all the comments and updates makes it easier for upper management to easily review work and keep track of the progress we’ve come through. 

We actually base all our internal team meetings on Monday, where we start going through each workspace and client boards. 

Often we receive technical difficulties on the platform and the entire website will be down. We’ve noticed this happens more often recently which interrupts our internal process as we work on the platform on a daily basis. 

It would be great if the platform has a Kanban look and board to track all projects and tasks from backlog, to to-do, to in progress, in review, approved, and all the steps necessary so all requests are going through all steps to ensure seamless operations between all departments.

I've used the solution for over four years now.

The stability looks promising.

The platform needs to be more US-focused with local offices and local talent. 

We've never gotten into Monday support.

Positive

We used Asana and Jira. Monday has better aesthetics.

The setup is pretty simple and easy to get the hang of.

We handled the initial setup in-house.

We've seen an ROI of at least 5X.

The enterprise plan can be a bit cheaper.

We evaluated Asana and Jira.