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Senior Systems Analyst at KWSP
User
Nov 22, 2018
We can monitor when the content is being updated and who is editing it.
Pros and Cons
  • "We can monitor when the content is being updated, and we can see who the person is."
  • "Advise users to update the content."

What is our primary use case?

It's used as the intranet portal. It is used to inform the users about upcoming activities in the company.

How has it helped my organization?

To share information and latest news. We can monitor when the content is being updated, and we can see who the person is.

What is most valuable?

The list library. And also the document libraries. And also other apps like survey which is heavily used in the company.

What needs improvement?

  • Advise users to update the content.
  • Maybe allowing users to change their background and text by themselves.
Buyer's Guide
SharePoint
July 2026
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
909,647 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CIO at MMI Holdings
User
Nov 21, 2018
It has helped with document management and sharing with user-controlled security
Pros and Cons
  • "It is functionalities that improve the efficiency of the employee workforce."
  • "Better collaboration, and team sites (social flavour) mobile enabled More and improved integration capabilities into the eco-system of solutions available."

What is our primary use case?

  • Company intranet and extranet.
  • Enabling the employee workforce to be more efficient in their day-to-day work they need to deliver for the organisation.

How has it helped my organization?

  • Document management and sharing with user-controlled security
  • Ability to use lists, document management, and workflow to manage the hand-off of work efforts internal to the organisation.

What is most valuable?

  • Document libraries (tagging and search)
  • Lists
  • Workflow (added)
  • Security
  • Alerts
  • Publishing features and co-authoring.

It is functionalities that improve the efficiency of the employee workforce.

What needs improvement?

  • Better collaboration, and team sites (social flavour) mobile enabled
  • More and improved integration capabilities into the eco-system of solutions available.

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SharePoint
July 2026
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
909,647 professionals have used our research since 2012.
MichaelSoliman - PeerSpot reviewer
Owner at Alopex ONE UG
Real User
Top 5Leaderboard
Oct 28, 2018
The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution.
Pros and Cons
  • "The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution."
  • "Tech support tops off as excellent."
  • "I think that SharePoint is the best on the market in terms of stability, quality and capability."
  • "The initial setup was very complex."

What is our primary use case?

I have been using SharePoint for over twelve years. 

It's a big solution comprising many services similar to an active directory installation with connections to Skype, Exchange services, metadata services and stuff like that, it can do basically everything you need in order to deliver something like a Twitter website or similar solutions. So I do not think that anything rivals SharePoint on the market. Maybe if a lot of effort is placed upon some WebLogic solutions, this may happen. But, this would need a lot of customizing.

How has it helped my organization?

So if you want to have something like a business, or if you want to have something like a product catalog and you are selling something like Amazon, you want to uniquely identify your product like Amazon does it with its ASIM numbers and these to be identified with a name. So the service identifying these unique ASIM in numbers with their names which might be localized in English, German, Dutch or other languages. These are being identified by a managed Metadata service. Amazon does something very similar to Metadata and SharePoint. So, that's the basic technology everyone needs for this web service experience and order to identify the same object with different names.

What is most valuable?

The metadata services, the WCF service integration and the Voxel feature are three most valuable elements of this solution. The Voxel feature, for obvious reasons, because you want to implement business processes and you do not want them to stop if the machine stops so they have to be automatically started. This is What the Voxel feature in SharePoint does. The managed Metadata allows you to define your own notions or terms denoting notions within your companies. And I if I want to disarm them, or disarm power supplies of different types, I need something to denote the names pointing to entities, any program can identify.

Perceptively it does what people used to do with the pens and pencils, on paper. For Millennials, by taking a note of what to do on the paper or stone or whatever they have been using and let anyone else read it and execute with it. So what any back flow or business process you have did legal one for King Nebuchadnezzar 2,700 years ago or for any business where you are taking a phone call, we two are doing right now and writing down something or I have to remind myself to do whatever and sent that over to pop and be while having receipts from department A and have to digitally sign it and send out the paper. It streamlines everything for us.

All of this business processes, people have been performing solely within their minds. Maybe automatized with the structural feature, but it depends on all the metadata that has been stored within the managed metadata, service, user profile data or whatever. So you can not just say, "Oh, I want to send a car" to whom do you want to send it to. Which car do you want to send? So, all of these parameters have to be stored somewhere else. This is what drives the business process and SharePoint solution allowing you to automatize them.

What needs improvement?

I would be liking to see the talk features included in SharePoint because Microsoft effectively discontinued this talk and put something like logic apps but only for Azure, and most German companies do not like Windows Azure because they do not want to put that data into a cloud where everyone can see it. So, there's a lot of distrust with Azure environments and you need something to have on premises as a similar solution. And this talk is something like a big playing ground. For instance, if you want to play monopoly and anyone wants to move the pieces but moving the pieces on street A to street B means you are changing your business process from, I have been starting tax declaration, to I've been finding it but not yet sending it out. So, if you wanted to have something like a business process be denoted as a board game, which is what Monopoly did in 1945, effectively.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is very stable if you know what you are doing and make some precautions. Microsoft lists these precautions, but these precautions are not automatized. It would be nice to have precautions such as: disk size, backup checks, or whatever automized that can be integrated with the SCCM team foundations server.

What do I think about the scalability of the solution?

Well, that's one of the strengths because it not just using soap web services where it sends some XML file to different machines, but it's using WCF, which is a version of a web service, web services being used if you have a different machine where you want to call a function. The type of machines we are using now are invented by Alan Turing, a guy from the hacking Enigma code and Robert Dennard, who invented RAM. These types of machines do not allow you to, all functions on the remote machine. If you want to do that, you have to send a hint which is what web services does.

How is customer service and technical support?

I have been using the commercial technical support and they're always professional. It's not cheap, but they are always professional. So if there's problems to be solved, Microsoft tops off as excellent.

How was the initial setup?

The initial setup was very complex. We had to keep in mind all of the backup solutions. It is kind of like remodeling a kitchen. You must think of all of the parts, the architecture, the electricity, the air flow, etc.

What was our ROI?

I think that SharePoint is the best on the market in terms of stability, quality and capability. I also suggest that if a company has chosen SharePoint, the company must have at least a two day training prior to implementation.

What's my experience with pricing, setup cost, and licensing?

The cost is expensive, but worthwhile.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Solutions Architect at a transportation company with 1,001-5,000 employees
Real User
Oct 22, 2018
It's just for internet and communication. It's not a busy implementation.
Pros and Cons
  • "It is very stable."
  • "I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve."
  • "We need the storage of the files, the documents right now are in the database. Maybe SharePoint has to improve the capability to store the information in file systems."

What is our primary use case?

It's good but we are not using a lot of load in the system.

How has it helped my organization?

It's the look and feel and maybe the integration with the Office platform.

What is most valuable?

Basically, it's just for internet and communication. It's not a busy implementation.

What needs improvement?

We need the storage of the files, the documents right now are in the database. Maybe SharePoint has to improve the capability to store the information in file systems. In theory right now, it could do that. But, I understand that some functions are lost when you store the information in a file system, so maybe that's a way SharePoint can improve.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is very stable. But, I think it depends on the infrastructure. 

What do I think about the scalability of the solution?

It's scalable because you can add more and more SharePoint's installations and maybe you can divide the content and everything, so it's scalable.

How is customer service and technical support?

We have not yet had a need to contact tech support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Director, Business Development at Armedia
User
Oct 16, 2018
Sometimes it cannot handle the amount of co-editing that we do
Pros and Cons
  • "The ability to have version control and co-editing is vital to our workflows."
  • "SharePoint sometimes cannot handle the amount of co-editing that we do."

What is our primary use case?

We use it for collaboration and document management in the process of developing proposal responses.

How has it helped my organization?

SharePoint has made it easier to collaborate across the company during the process of developing proposals.

What is most valuable?

  • The collaboration is incredibly helpful. 
  • The ability to have version control and co-editing is vital to our workflows.

What needs improvement?

SharePoint sometimes cannot handle the amount of co-editing that we do. Of course, this could be the user, not the tool.

For how long have I used the solution?

Three to five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PCV Engineering & Bus Driving Recruitment Consultant at Likewise Consulting
User
Oct 16, 2018
Helps with document collaboration and workflow
Pros and Cons
  • "Helps with document collaboration and workflow."
  • "Needs improvement on the user interface."

What is our primary use case?

Enterprise collaboration.

How has it helped my organization?

  • Helps with document collaboration and workflow.
  • Provides us with a records center.

What is most valuable?

  • Records center
  • Shared calendar.

What needs improvement?

  • Ease of use.
  • Improvement on the user interface (UI).

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at CTC
User
Oct 15, 2018
The product makes it easy to manage lists, forms, searching, and security
Pros and Cons
  • "The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
  • "SharePoint is a big product with many features including customization flexibilities."
  • "Processing data from multiple site collections is not easy as they reside in different databases."
  • "The management of the product/back-end is complex."

What is our primary use case?

Collaboration and document sharing are the primary reasons for using SharePoint. We have used the product in many government agencies for documents management, workflow, enterprise search, departmental solutions, Intranet, etc.

How has it helped my organization?

SharePoint is a big product with many features including customization flexibilities. We have deployed it in many government agencies which were in much need of process and automation improvements.

What is most valuable?

The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory.

What needs improvement?

  • Processing data from multiple site collections is not easy as they reside in different databases. 
  • The management of the product/back-end is complex.

For how long have I used the solution?

Three to five years.

What's my experience with pricing, setup cost, and licensing?

We have purchased add-ons to handle multiple site collections, form creation, and design. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Consultants.
PeerSpot user
Vice President & Head Technology Transition at a tech services company with 10,001+ employees
Real User
Aug 14, 2018
While the tool has more functionality available, it should have more user-friendly customization
Pros and Cons
  • "It allows for simultaneous users to be on it."
  • "Information is much more readily available."
  • "SharePoint has made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories."
  • "It should have more user-friendly customization, as it still requires developers to get engaged and build sites."
  • "I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities."

What is our primary use case?

My primary use case is largely content management. The product is good.

How has it helped my organization?

  • Information is much more readily available. 
  • There is more functionality available.
  • It allows for simultaneous users to be on it.

What is most valuable?

A combination of:

  • Auditing
  • Logging
  • Collaboration.

It has been very useful and easy to use.

What needs improvement?

It should have more user-friendly customization, as it still requires developers to get engaged and build sites.

I would like it to be more compliant with global regulations. There are certain features which could be included that currently are not there, such as compliance and record management capabilities.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is very stability. I don't foresee any issues.

What do I think about the scalability of the solution?

I have not faced scalability issues.

How are customer service and technical support?

I would rate Microsoft technical support as a six out of 10. They are just okay.

Which solution did I use previously and why did I switch?

Previously, we were using file share. We switched because SharePoint made things easier with the increased functionality for building the portals, microsites, and total integration with Microsoft categories.

How was the initial setup?

The initial setup was fairly complex, but that may just be our environment. A fair amount of design and consolidation needed to go into it.

What other advice do I have?

With this product, have a decent skill set in-house. 

Most important criteria when selecting a vendor: support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Karthic Mohan - PeerSpot reviewer
Cloud Solution Architect at Cloudzant
Reseller
Top 10
Aug 6, 2018
Its cloud-based technology is more accessible, but we would like to see more security features
Pros and Cons
  • "SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible."
  • "Compared to other products, SharePoint is not only a content manager, but a wider product, like enterprise content management."
  • "We would like more security features, like automating."
  • "There are some limitations on storage."

What is our primary use case?

Compared to other products, SharePoint is not only a content manager, but a wider product, like enterprise content management. You can use multiple components in SharePoint. Moreover, SharePoint is already moving to cloud, if you are using SharePoint online, which is cloud-based technology, it is more accessible. 

What is most valuable?

  • Data classification
  • Search

These two elements are cheap.

What needs improvement?

We would like more security features, like automating. 

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

There are some limitations on storage. 

How is customer service and technical support?

The product and technical support teams are really good.

How was the initial setup?

The initial setup is straightforward.

What's my experience with pricing, setup cost, and licensing?

The replacement costs for it are cheaper if you use only SharePoint.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SysMan2876 - PeerSpot reviewer
System Manager at a financial services firm with 11-50 employees
Real User
Aug 6, 2018
Widely used and well known, there are always solutions for any problems we encounter
Pros and Cons
  • "It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."
  • "It's very stable; I call it a multifunctional document system because you can do a lot of things with it, and it's just incredible how much we have been able to automate a few steps that people had to do thanks to the integration with other Office products."
  • "The integration with Outlook could be improved."

What is our primary use case?

The use case is based on internal processes. We want a central place for storing data, documents, and user processes, to automate processes.

In this case, it's a financial program. All customers starting our financial program are automatically created on SharePoint. From there, all the documents that are related to each customer will be stored on SharePoint, and we then use it as a kind of a black box. You put everything in, you do not know where it is. Then we have other applications around it that give you information that you need. Or you can save it and, based on customer information or the kind of document, it knows where to store it on SharePoint.

How has it helped my organization?

It manages processes. I personally think a very strong point is that we use it in combination with OneDrive. Now that we have been handed the GDPR law enforcement, in combination with OneDrive, we can synchronize documents or part of a customer's information to a laptop. If they make changes it will automatically be synchronized back. In the case of a lost or defective device, you always have the information. I think this is a very strong point.

What is most valuable?

It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems.

Another strong feature is the search engine. It can search all documents. It can find everything.

We also have our own developers. What we want with SharePoint, we can program it and create many reports, every kind of information needed. Developers can easily create an application for it and display this information.

What needs improvement?

We are mainly using third-party tools for it, at the moment, for automating processes. In the new version, for 2019, I know that some of the processes are finally in SharePoint. They are a now using third-party tools for it.

Also, the integration with Outlook could be improved.

For how long have I used the solution?

More than five years.

What do I think about the scalability of the solution?

It's fairly easy to scale. You can just add front-ends to it. Just a little installation and it's done. It's very easy to expand.

How are customer service and technical support?

Technical support is very good.

Which solution did I use previously and why did I switch?

The switch was handed to our default supplier of software, in this case, Microsoft. The whole platform we used was based on Microsoft.

It's not a vendor we select, we select a product. After that, we look at the vendor. If the product looks good, promising, and it looks stable - and of course we test it before we go any further with it - then we look at the vendor, especially the support. Then we find other cases, where they have implemented a similar product or feature and ask for their feedback.

How was the initial setup?

A partner initially installed it. That was the start of our use of SharePoint. I believe there was a lack of information or a lack of knowledge on the part of the external party that initiated this project. As our internal IT department has improved, the setup of SharePoint - we migrated to a new version - has improved.

What other advice do I have?

My advice would depend on the use case. SharePoint, for us, is the most suitable because we use mainly Microsoft products. So for us, it's the way to go because the integration is solid. If colleagues have other products, it depends on what they're asking. Look at the best option. It's not that I'm saying, "You have to use this product because it's the greatest." Consider what you need, what you want.

It's very stable. I don't call it a document management system, I call it a multifunctional document system. You can do a lot of things with it. It's just incredible how much. I really like that we have been able to automate a few steps that people had to do. Also, this process was only possible with SharePoint, because of the integration of other Office products. We're using the basic Microsoft suite and integration was a very big part of it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.