Try our new research platform with insights from 80,000+ expert users
PeerSpot user
Director at a consultancy with 51-200 employees
Real User
Apr 7, 2019
Underpins solution which streamlines project workflow; the workflow intelligence could be improved
Pros and Cons
  • "The workflow feature is valuable because it enables us to cascade responsibilities."
  • "Workflow is something that can become more intelligent."

What is our primary use case?

We have a customized solution called TeamCenter. The technology behind it is SharePoint.

The use case is to distribute project mandates among team members, track and collaborate on the work that has been done. It creates the work breakdown, and assigns tasks, manages the workflow accordingly. We are able to check what is being done, who is been handling it, and where the workflow is at right now. It eases control, messaging, and provides a common view where we are at.

How has it helped my organization?

Now that this system has been put in place, we have email integration and a lot of work which we were doing manually is now done by Teamcentral, thanks to SharePoint, thanks to Microsoft.

What is most valuable?

The workflow feature is valuable because it enables us to cascade responsibilities. It cyclically keeps tabs on work and to what extent it has progressed, where it is stuck. That feature is really very helpful.

What needs improvement?

There is always room for improvement. Workflow is something that can become more intelligent. I can't say to what extent intelligence can added, but I think there is always a scope for making it more intelligent.

Buyer's Guide
SharePoint
December 2025
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,889 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's going to last until Microsoft revokes the license on which it is built.

What do I think about the scalability of the solution?

Since scale is not challenging me right now, I haven't really paid attention to its scalability. We have 12 users on it. Their roles are primarily deployment, resource management, and fulfilling the technical mandates people are working on.

Which solution did I use previously and why did I switch?

We did not have a previous solution, other than mail-messaging and Excel.

How was the initial setup?

The initial setup was straightforward for sure. I didn't see any complexity in it. The implementation took about three-and-a-half months.

What about the implementation team?

We used a consultant. He was technical enough to use the plug-ins and integrators that were required. He was a specialist.

What's my experience with pricing, setup cost, and licensing?

The pricing works for us.

What other advice do I have?

Workflow is helpful in the allocation of tasks in any close-knit teams, teams which are not sized beyond 20 to 25 at the most. If the workflow can be made more intelligent, adding value to the information rather than just pinging and cascading and shooting of alerts, that can really help with value-add and to save time.

There was one techy who designed and implemented this. Currently he continues looking at what is required, but in terms of continued support I don't have any staff on it. When any fixes are required, he handles them remotely. We don't have anyone on staff to manage it.

We expect the scale to go up and more business to pour in so we expect the number of users is going to increase. We would definitely be looking at a little more intelligent implementation of workflows so that we've got better control and better delegation of mandates.

I would rate it at seven out of ten. It works for me. I haven't seen anything parallel.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Managing Director at a tech services company with 1-10 employees
Real User
Mar 26, 2019
Sharing and workflow are beneficial features, but special implementation and development should be easy

What is our primary use case?

For intranet and file sharing and internal communications.

How has it helped my organization?

Yes, especially reducing the print paper and having a very quick response, and reducing the time between department and people.

What is most valuable?

Sharing and workflow.

What needs improvement?

Special implementation and development should be easy.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Stability is OK.

What do I think about the scalability of the solution?

Scalability is OK.

How are customer service and technical support?

Partner was not good. They did not have so much experience.

Which solution did I use previously and why did I switch?

FileNet and Documentum.

How was the initial setup?

Very hard.

What about the implementation team?

Vendor and partner.

What was our ROI?

I did not measure, but it is useful.

What's my experience with pricing, setup cost, and licensing?

Pricing is very high.

Which other solutions did I evaluate?

No.

What other advice do I have?

No.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
SharePoint
December 2025
Learn what your peers think about SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,889 professionals have used our research since 2012.
CIO with 201-500 employees
Real User
Mar 12, 2019
Creation of communities is very straightforward, but the user experience is very poor

What is our primary use case?

It is used to support Intranet. It has good content handling and MS Office integration, but poor user experience.

How has it helped my organization?

It has allowed documentation control and distribution through the organization, managed easily from the AD.

What is most valuable?

  • The lists handling is perfect, and any kind of content linked to them very easy to publish.
  • Creation of communities is very straightforward.

What needs improvement?

The user experience is very poor. Configuration for new aspect means usually buying add-ons or a very high level of customization.

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1031406 - PeerSpot reviewer
HRIS Consultant at a consultancy with 1,001-5,000 employees
Real User
Mar 11, 2019
It is easy to administer as a business user

What is our primary use case?

  • Shared document repository and communication tool for projects and teams
  • I love SharePoint lists; they are pretty flexible and easy to create and export data from. 
  • You can also restrict the view to customize to specific audiences. 
  • It is also easy to create subsites, and security can be applied to individual pages.

How has it helped my organization?

It is a good tool that makes managing projects and teams much easier. All documents and calendars are in one central location.

What is most valuable?

  • SharePoint lists
  • Calendar
  • Subsites
  • Security
  • Survey
  • It is easy to administer as a business user.

What needs improvement?

The UI could be more flexible out of the box. With coding, you can customize the look and feel to your heart's content, but configuration without coding is limited.

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Delivery Director at a tech services company with 5,001-10,000 employees
Real User
Feb 19, 2019
A central repository for artifacts

What is our primary use case?

Project management activities.

How has it helped my organization?

A central repository for artifacts, and planning for corporate projects.

What is most valuable?

Libraries, lists, and reporting.

What needs improvement?

Better wiki offerings.

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Information Technology Manager at a transportation company with 501-1,000 employees
Real User
Top 20
Feb 11, 2019
Plenty of out-of-the-box solutions for record management projects but they should make changes more infrequently

What is our primary use case?

To initially set up as part of a records management initiative. The company I was working for needed to better track and support how and where documents are located. 

How has it helped my organization?

While there were plenty of out-of-the-box solutions for records management projects, this probably under-utilized aspect of SharePoint can help better track documents and retention. 

What is most valuable?

Ease of implementation. Certainly, IT needs to give appropriate access to a sandbox, but learning is easy and quick.

What needs improvement?

Microsoft seems to always be making changes. Sometimes you will get a message saying some aspect of what they deliver is being discontinued and often you simply never had time to explore what it had to offer in the first place. 

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1007532 - PeerSpot reviewer
Senior Consultant at a tech services company with 501-1,000 employees
Consultant
Feb 11, 2019
Enables teams to work on the same document but search integration across platforms could be worked on

What is our primary use case?

Team place where sharing of documents and co-editing occurs.

How has it helped my organization?

Ease of access to shared documents.

What is most valuable?

Co-editing of documents. This enables teams to work on the same document and the work gets done faster.

What needs improvement?

Search integration across SharePoint, Yammer, Teams, and OneDrive.

For how long have I used the solution?

One to three years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Founder & CEO at a consultancy with 11-50 employees
Real User
Feb 10, 2019
The workflow is a valuable feature

What is our primary use case?

Collaboration.

How has it helped my organization?

Single window information sharing.

What is most valuable?

Workflow.

What needs improvement?

It should have a lighter interface.

For how long have I used the solution?

More than five years.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free SharePoint Report and get advice and tips from experienced pros sharing their opinions.