SharePoint Reviews

We use SharePoint for intranet purposes.

The most valuable feature is the ability to easily build intranet sites for communicating within teams, storing documentation, product information, pricing policies, updates on product infrastructure, and other related news.

Perhaps it would be possible to add more design tools to improve the platform. While the current design is good, other similar platforms, such as Wix.com, offer better design tools. Wix.com is a website-building site that specializes in this area. Microsoft could take inspiration from them and incorporate similar tools.

The initial setup is complex and has room for improvement.

The documentation is poor and has room for improvement.

I have been using SharePoint for a few years.

I give SharePoint's stability an eight out of ten because of the mobile app integration issues.

I give SharePoint's scalability a ten out of ten.

The technical support is inadequate, and this appears to be a common experience shared by many online.

The initial setup process is complicated, and unfortunately, the available documentation and guidance are inadequate. As a result, we have to resort to watching online tutorials, reading forums, and even asking friends for help. The most challenging aspect of the setup is integrating the website with the mobile app.

I give the initial setup a six out of ten.

My team took two weeks to complete the deployment. We began by collecting the necessary documentation to include on the intranet site. Then, we created four design templates for the pages and utilized them to develop product information, pricing policies, news postings, and the most effective communication menu for our team.

The implementation was completed in-house.

SharePoint is included with our Microsoft license.

SharePoint is more complex and less intuitive than Wix.com, making it harder to design and create templates.

I give SharePoint an eight out of ten.

We have 30 technical people that use SharePoint within our organization.

I recommend that prospective users watch the instructional videos before searching extensively, as this will save them time. While the accompanying documentation may be lacking, many helpful videos can be found on YouTube and other platforms. I believe that investing time in these videos will ultimately result in time saved.

We are a company that provides Microsoft cloud services and data sourcing. Our business involves reselling licenses and equipment.

It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata. More complex solutions may involve workflow up receipt of the content.

Replace paper file cabinets with electronic images which can be duplicated for disaster recovery purposes. Workflow can be used to notify or obtain approval covering the document.

Too many versions being released in a short time period. Too much time being devoted to migration planning.

Over 10 years, working with different versions up through 2013.

Stability issues are usually related to poor architecture planning, or solutions developed without a knowledge of how the tool works.

If properly deployed, the solution is very scalable. It’s really easy to have many servers in a farm solution, and many farms in an enterprise solution.

Trying to get technical support from Microsoft is always challenging. It seems large Fortune 1000 companies can get support.

You can deploy a web/database solution but it will take a lot of development time. SharePoint is a Rapid Application Development platform where a simple library, indexed, can be deployed in minutes.

The setup is straightforward, however many of the architecture issues should be discussed prior to deployment. Matching the setup to the organization’s needscan make the installation complex.

It’s not cheap. Through version 2010, there was a "free" version called Foundation. All of the good features are in the Standard and Enterprise versions. Starting with 2013, the Foundation version was discontinued.
Licensing can be by server or by seat.

There are similar solutions, like Lotus Notes/Domino and open source versions.

Open source rarely offers support, and I wouldn’t want to have a systems issue with all of my content locked up.

As long as you work within the constraints of the software, working with out-of-the-box tools, the product is great. If you start to customize the solution too much or install code on the servers, migrations and upgrades become a problem.

Spend some time and money up front discussing your wants and needs with someone who is knowledgeable. For content management, think about the whole lifecycle, from receipt to purging the content from your system.

SharePoint is a backend for Microsoft Teams. We predominantly use Teams and OneDrive. We use them to manage all our systems integration and documents. We collaborate with documents and design. The product is the central repository for our business. We also use it for document control.

The product provides flexibility in collaboration. It is a simple tool. We use it across the board for scheduling and resource management. I use a lot of the add-ons. It is a very valuable product.

The solution doesn’t support PDF signatures on Android. My staff has tablets and phones. We couldn’t sign the documents on Android. It was quite problematic.

I have been using the solution for five to six years.

We haven't had any issues with the tool’s stability.

I never had an issue with the tool’s scalability. I rate the scalability a ten out of ten. We have 120 users.

I have deployed the tool for two businesses. It is not easy to navigate. The initial setup process is not intuitive. Other platforms are intuitive with the setup. Once it's set up, it's good. It is a cloud-based solution.

The pricing is competitive.

Overall, I rate the solution a nine out of ten.

Among the most useful features I like are: the site permissions (distributed governance model), the social enterprise features (micro blogs, activity feeds, community sites, Following, Likes and Reputations), app store, search and query, external data access, security, site management and site customizations.

It's been a process-improvement catalyst in the sense that it enabled and empowered real-time collaboration and dashboard tracking of business intelligence reports and performance analytics. It's certainly reduced the number of hours needed to create, update and maintain worksheets and forms hosted on legacy systems, databases and it also reduced overhead on obsolete file repositories.

Well, for SharePoint Online, the add-on features which are free tend to expire within a month or earlier. It would be great if these free add-on features would last longer or last permanently.

I have been using SharePoint since 2012.

We have not encountered any deployment issues, fortunately.

We have not encountered any stability issues.

We have not encountered any scalability issues.

The customer service I would rate a 3.5 out of 5 (5 being highest); responsive, timely, proactive.

The tech support I would rate a 3.5 out of 5 (5 being highest); responsive, strategic, proactive and precise.

We used an open-source CMS (Joomla-based) and due to the limitations, we switched to SharePoint.

Very straightforward setup and not that complex.

We used our in-house support team to deliver the implementation.

Not sure about ROI.

Do your due diligence first and conduct an in-depth discovery session with stakeholders prior to designing your solution that uses SharePoint as a platform

We evaluated Alfresco and Confluence, and then decided on SharePoint.

Ease of use, ease of setup, ease of administration, ease of configuration, ease of customization... what's not to like? SharePoint's got exactly what you need. Just don't expect too many frills, bells, whistles in terms of UI, but even then, it gets the job done.

I use the solution as a document repository to back up personal data.

The solution is easy to use. It worked well for collaboration. People could easily access it. The integration was okay.

I am not a big fan of the user interface. The navigation is confusing. The UI should be more user-friendly.

I have been using the solution for four years.

The tool is stable enough. I rate the stability a nine out of ten.

The tool is scalable. I have never seen anything go down because of the load. I rate the scalability a ten out of ten. I have never seen the product break down. We have 4800 to 5000 users. We use the product regularly.

The setup is straightforward. It is a website. I had a link to it. I did not have to set up anything. It is all in the cloud.

The solution enables me to access my documents from anywhere.

I will not discourage people from using the product. Overall, I rate the product a six out of ten.

We use SharePoint to save client-specific and internal documents.

SharePoint has an option where you can open files on the browser, whereby more than five people can make amendments to one Excel online file. The best option on SharePoint is that it can be opened from your desktop. If I map the URL of SharePoint to my desktop, I can see the files on my desktop. That is a fantastic feature I don't see in many other service providers. SharePoint's interface is very good.

SharePoint’s scalability could be improved. I don't know how much an organization pays to scale SharePoint, but I have seen quite a few organizations opting out of SharePoint. The reason may be its scalability or because it is less cost-effective.

I have been using SharePoint for six to eight years.

SharePoint is a stable solution.

My organization is an enterprise business, and half of my organization is using SharePoint.

SharePoint's initial setup is not complex. It's good for any new customer to adapt and understand.

I advise users to think about SharePoint's scalability if they have a huge use case. Otherwise, SharePoint is a good option to save internal and external files.

Overall, I rate SharePoint a seven out of ten.

We internally use SharePoint for all of our document management, and we integrate that with D365. We use CRM and SharePoint to manage our sales pipeline and all documentation related to Sales and subsequent projects are stored on SharePoint. We use the Power platform for certain workflows, for example, approvals of Business Proposals. 

We have created our own custom modules within D365 for our project billing. 

SharePoint allows us to manage the full lifecycle of documents within our organization. 

I do like the collaboration around documents. The versioning history has proven useful in some instances as well. 

It's also very easy to use. I like the fact that we can integrate with various other applications.

For my role, it personally covers all my requirements. 

I've been using this solution for about twenty years. we have always used the latest version of SharePoint, as well as CRM, which is now D365.

I haven't had any issues around that. It's all very stable once it's deployed.

Based on things I've heard, I'd rate it a six out of ten. Just from the feedback I've had from developers working with SharePoint Designer, they do feel that there are some limitations. For SharePoint, most of our clients are medium-sized organizations.

We do most of the support for our clients, but I do know that on very odd occasions, which was a few years ago and doesn't happen as much nowadays because it is more stable, when we have logged support calls with Microsoft, they have always been great. Over the last few years, their support has certainly improved from 14 years ago when support was difficult. I'd rate them a nine out of ten.

Positive

I wasn't involved in its deployment, but I can think back to projects that we have done with SharePoint with customers. Obviously, the project itself will be dependent on how many customizations they need, but they are generally not very long projects. We have had some that are done in two to three weeks including customization and deploying everything. It isn't a difficult deployment process from my experience.

It's a good buy for small to medium businesses that are looking for a basic document management solution. If you have a Microsoft environment, you obviously got the benefit of it natively integrating with the whole Office suite. It's quite easy to integrate with other applications as well, but if you're looking for something more scalable and robust, you may want to investigate other products before making that choice.

I'd rate it an eight out of ten.

We work with the on-premise version of this product at our client's site. The solution is used in specific industries like banks and insurance companies where a local solution is needed to satisfy document storing requirements. 

The organization where the sharepoint solutions are deployed have benefited immensely in terms of the document managment system requirements. Storing all their digital assets in document format. Scanned documents and later use it for reference and legal and regulatory requirements.

Other features being the collaboration, web content management, workflows, analytics available within the product has helped the organization in not going in for separate products. Cost is a big factor when it comes to IT implementations and products usage.

SharePoint has many good features. You can store files of any type, whether office-related documents, videos or MP4 recordings. Metadata can also be stored which makes searching, categorizing and grouping of documents easier. At the same time, the database doesn't take a huge amount of space because documents are on a storage device, unlike other solutions. You can also create forms, have workflows, approvals, scan and upload documents. The solution also has OCR capabilities which are key for the banking and insurance industries. It also has a good forms feature and approval. The DocuWare archive fits very well with that. The solution is cost-effective and has a perpetual license per environment. The product fits neatly within small and medium enterprise banks. It's very cost-effective.

The solution lacks collaboration features so that I am unable to collaboratively create and work on a document with others. The second element that is lacking is compliance or records management so that certain documents, of a legal nature, for example, are only accessible to certain users. I would really like to see that kind of feature.

From a compliance perspective like GDPR  and if the document or data contains personally identifiable data PII data, the SharePoint feature for records management should allow to identify the data being PII data and also provide feature for GDPR wherein the customer is asked for confirmation if needs to be stored and how the data and documents will be used and for what purpose.

If the customer does not confirm should not allow storage of documents and data that contains personal information should not be stored without customers consent. It should allow for archiving feature post the period for which the customer has given the consent for the data and document to be stored  is over should allow to delete the data and document.

Looking for GDPR and other compliance features built into the product as a workflow

I've been using this solution for 21 years. From its 1st version in 2001 till date. We have moved to the cloud version and offering of SharePoint i.e. 0365/SharePoint Online as well.

For a company like ours with around 25,000 users, this product is good and quite stable. We need to explore what happens when the data increases beyond 1 million or 10 million records. At that point, we may need to look again at scalability and what the product can support. They have support for vertical or horizontal scaling. They have a feature where you can increase server hardware, but that needs to be checked. We have two people assisting with maintenance. 

The solution has a good ability to scale up in terms of number of documents and number of users.

Microsoft has the best customer service and support both on web, online, on calls, emails and if you are one of those partners it becomes all the way easy to get the support needed.

Some of our client were first time users of SharePoint so going from no prior system for document storage, collaboration, content management, workflows, application development platform was a boon.

For all of our client who have moved from one version to another version of the product, they always found the product improved in terms of features and functionality and performance.

They have good documentation for deployment so it was quite straightforward. I was involved along with the vendor, setting up the environment, setting up the product, the infrastructure and configuration. We had some minor issues but deployment was quite seamless. It took two or three hours, we had one infrastructure and one technical person working on it, that was enough for us. 

This was implemented using Vendor as well as an in-house team with the client. A kind of hybrid development team created for application development, product deployment and configuration.

I should say if an organization has decided to go for the flagship Microsoft product i.e. Sharepoint, then they should start thinking ahead and plan a roadmap of moving their department applications to Sharepoint and also use the other pillars/features to their advantage the ROI and TCO will be shorten and the organization will gain immensely from early usage of the product for all their development needs.

The license is a one-time cost when you purchase the solution, but there is an annual support fee.

I have worked with products similar to SharePoint such as Documentum, and others. They are heavily loaded with a lot of features, which small and medium enterprise banks, catering to anywhere up to 20,000 users, may not require. 

I rate this solution nine out of 10.