TeamViewer Reviews

I mostly use it for remote access to my three computers. I also use it for a pilot when I'm speaking to my inspectors out in the field.

It is a subscription, so we have the latest version.

The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones.

Its pricing can be improved. It would be nice if it is cheaper.

I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers.

There is a limitation on the number of participants you can have in a meeting. That's the only reason I use Zoom in addition to this.

I have been using it for a year. I use it every day.

It is stable.

There is a limit on the number of people who can attend a meeting. Currently, I use Zoom for our pre-construction meetings because I can have up to 25 people. I would like to use TeamViewer, but I can't have everybody participate at the same time. Zoom allows me to have more people.

I used them once when I was trying to get my prescription renewed. Before TeamViewer, they had Blizz. When they phased Blizz out to something else, there was an issue in transferring or going from one subscription to another, but we got through it.

Before TeamViewer, they had Blizz. I was using Blizz.

It was pretty easy.

It would be nice if it is cheaper.

My advice would be to have a deep pocket. Other than that, it is a great product.

I would rate TeamViewer a 10 out of 10.

TeamViewer allows the capture of the screens of the colleagues on the network.

For example, when the user works with his screen for a process and encounters a problem, he informs us or reaches out on WhatsApp. We get control of his screen and try to understand the problem and then try to solve the problem.

Without going to the actual user or colleague, I can access his screen. This is the value of the solution for me.

It is quite simple to set up.

It is stable. 

Voice communication and screen communication or face-to-face communication could be improved. The screen should be something like Zoom when I want to talk with my counterpart. I want to communicate with my counterpart while also seeing the screen.

I've used the solution for three years. 

The solution is stable. It is reliable. There are no bugs or glitches. It doesn't crash or freeze. The performance is good. 

We have 13 licenses. For the time being, the solution is fine and we do not plan to increase usage.  

I've never used technical support from TeamViewer. 

Sometimes we use AnyDesk. However, it gets disconnected suddenly. TeamViewer is very good. It doesn't happen. 

The solution is easy to set up and quick to deploy. You can have it up and running in one day. 

We have three to five people in the IT department that can handle deployment and maintenance tasks. They are IT technicians.

I don't handle the licensing. I can't speak to the costs. However, my understanding is that it is reasonably priced. 

I'm not sure which version of the solution we're using. 

I'd rate the product nine out of ten. 

I would recommend the solution to others. 

I use TeamViewer for technical support remotely. 

The most valuable features of I use TeamViewer are the ease of access and frequent updates.

In a future release of TeamViewer, they should improve password access. Every time one of my clients access the free version of TeamViewer, the password changes and they cannot update the password. Even if the solution is provided for free, it should allow them to update or set the fixed password because it is very difficult to type the complicated password. 

I have been using TeamViewer for approximately three years.

TeamViewer is highly stable.

I have not contacted the support, I have not had any issue needing the support.

Positive

I use VMware Workspace ONE in parallel with TeamViewer.

The implementation of TeamViewer is simple. In terms of the configuration for the server, the IT team does it. I only need to install the client, which is very simple, but I don't know much about the backend configuration.

Usually out client does the configuration of TeamViewer on the backend.

For 100 TeamViewer users, we would need a team of 10 to manage the maintenance.

After trying free version, you can buy proper license. 

I evaluated VMware Workspace ONE before choosing TeamViewer. However, our company uses both for different purposes. We use VMware Workspace ONE for accessing company assets and we use TeamViewer to support some clients in some projects.

I rate TeamViewer a nine out of ten.

TeamViewer can be used for remote accessing computer systems.

The most valuable feature of TeamViewer is user-friendliness.

I have been using TeamViewer for approximately five years.

We have 200 people in my company, but not all of them are using TeamViewer. We do not have plans to increase usage.

The support could improve their speed.

I rate the support from TeamViewer a three out of ten.

The initial setup of TeamViewer is straightforward. It took us approximately two weeks to deploy.

We have a team of four that does the implementation of TeamViewer in-house.

I would recommend this solution to others. It is a good solution.

I rate TeamViewer a seven out of ten.

Basically, the solution is being used in order for the IT department to assist me in any problem I have with my computer. It’s for them to have remote access.

It doesn't take any effort for me to fix something that I can’t. I can just call IT and they can just connect and take over the control of my computer and fix it for me, and that’s it.

The implementation process is simple.

It's pretty limited on the options they have. I'm pretty sure they can expand the program a bit and have some more options.

If they, for example, access your computer, I’d like them to be able to diagnose and find any other issues on the computer when they are on there for something else.

The connection and reconnection sometimes lag and can cause problems. They need to look into that. If they can work on the pause button to make it easier to start and stop without lagging, it would be ideal.

I’ve been using the solution for approximately two years.

When we actually pause the connection for a little bit, then we have some problems reconnecting or taking control again. The stability is a bit of an issue.

The scalability has been okay. We haven’t seen any issues there.

We have 200 people using the solution right now.

I’ve never dealt with technical support in the past. I can’t speak to how they would be if someone needs help.

The initial setup is very straightforward. It’s not overly complex or difficult.

The solution may be free to use. However, I’m not 100% sure on this.

I am a customer and end-user.

I’m not 100% sure which version of the solution we’re on.

The solution is mostly on-premises. However, we do use it on the cloud as well.

I’d advise users to go for it and try it out. It saves time for IT, allowing them to remote in from wherever they are. They don’t have to come to you. It makes troubleshooting simple.

I would rate the solution an eight out of ten.

We use TeamViewer for remote access and it can be used for meetings.

The solution is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use.

I have been using TeamViewer for approximately three years.

TeamViewer is stable and this is why many people use it.

I have not used technical support.

The initial setup for the personal version is easy. I do not have experience with the enterprise version. It most likely will be very easy too. You only need to set it up on your system and there's no need for integration. However, if you have to implement the enterprise version, I think you would need an integrator to be able to complete it.

We did the implementation ourselves.

There is a free version that has limitations, such as the time of the session with be terminated after a set timeframe. If you buy the license, it's a very good tool for monitoring and for remote access. There are a number of functions you can do with it. When you have virtual teams and they are across remote areas, it provides a means of collaboration. That's why it is very good.

There are many other options available, such as PCAnywhere. Many of the larger and multinational companies deploy these types of solutions.

The price of the license could be less expensive.

We are not using the full version of the solution. Other companies use it for the management of all the application deployments. If my organization gets larger then we hopefully will have the full version. It is a good tool.

I recommend TeamViewer to a lot of people. Sometimes if I have to do a job for someone and it's remote, I ask the customer if they have TeamViewer or PCAnywhere. If they do not have one of them I ask them to download it and they will use the trial version. I then can help them with the problem they are facing. As time goes on, people will start to realize the fact that they need to make it official for them to earn a lot of revenue from it.

I rate TeamViewer a nine out of ten.

The most valuable feature of TeamViewer is the ability to remote into another device.

TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE.

I have been using TeamViewer for approximately five years.

TeamViewer is stable.

The scalability of TeamViewer is good.

The initial setup of TeamViewer is straightforward.

We are using the standard free version of TeamViewer.

I rate TeamViewer a ten out of ten.

TeamViewer allows administrators to access computers remotely. 

The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access.

TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data.

In a feature update, if there was a bios install option it would be helpful. This feature would allow TeamViewer to connect in the background to the internet and then we can switch on the computer, which would be very helpful.

I have been using TeamViewer for approximately 20 years.

TeamViewer is stable.

I rate the scalability of TeamViewer a nine out of ten.

I did not use the support from TeamViewer.

I have used previously Microsoft Quick Assist, and it was very fast and has high availability. I preferred it to TeamViewer because you don't need to download anything separately, it comes with Microsoft Windows, you can access it quickly, and it's encrypted so you can easily access those without having security concerns.

The initial setup of TeamViewer is straightforward and basic.

TeamViewer has the base option for remote access in the market.

I rate TeamViewer an eight out of ten.