TeamViewer Reviews

We use TeamViewer to do remote troubleshooting with our technology provider.

The most valuable feature of TeamViewer is its ease of use.

TeamViewer could improve by having support for other operating systems, such as Linux.

I have been using TeamViewer for approximately two years. 

TeamViewer is quite stable. We don't have any issues with it.

We have only used TeamViewer for approximately three or four users maximum for logging in at the same session. We have not tested the scalability.

We have approximately 20 users using TeamViewer. We do not have plans to increase usage.

I have not contacted technical support.

I use Anydesk and TeamViewer in parallel. Some people use one and some the other.

We use the free version of TeamViewer.

I would recommend this solution to others.

I rate TeamViewer a nine out of ten.

Most of the time, I use TeamViewer. There was some remote work to be done at the time.

We use TeamViewer for remote access. The login uses a key to gain remote control of someone else's desktop.

From my perspective, the most important is the login. That's the most important because you need that key, and everything else.

In my opinion, the user interface is good.

When the application is minimized I often close it in error.

When the application is minimized, I frequently close it by accident, but I'm not sure why; perhaps there is a way to improve the stability of TeamViewer with the minimize or close or not to close it accidentally, and then you must reconnect, and so on.

Unfortunately, I don't know what additional features I would like to see included right now. I only use the main functionality, and it's fine for me the way it is now. I can't think of any new features right now.

I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone.

I have been working with TeamViewer for a couple of years. I still use it when it is needed.

There are some issues with the stability of TeamViewer.

I would rate the stability a seven out of ten.

TeamViewer is easy to scale. It is a scalable solution.

We have two or three users in my department.

I have not contacted technical support.

I stopped using SmartBear, and TestComplete Mobile a year ago. That was a requirement at the company where I now work. I am currently assigned to another project and don't use TestComplete.

I am familiar with GitLab, but with limited experience. I don't have much experience with GitLab. I last worked with GitLab six months ago.

I am currently using some companies in specific test tools. We are developing some test tools at the company where I work, and this was one of them. In the past, I used Selenium mostly for web applications and some other dedicated desktop test tools, but that was also in the past.

I worked with SeleniumHQ a few years ago. Now I only work with dedicated test tools.

In this company, I only wrote a few JavaScript tests.

I have used a virtual machine in the past, but that is different from TeamViewer. I don't recall using another solution before TeamViewer.

From my perspective, the setup is simple enough. It is not complex.

I used the free version of TeamViewer.

I would recommend this solution to others who are interested in using it.

I would rate TeamViewer an eight out of ten.

• No configuration required; it starts quickly and is easy to use.
• High security.
• International (more than 30 languages).
• Multi-platform (PC, mobile phones, etc.).

Users can be easily supported remotely.

It would be nice to see TeamViewer load screens faster.

I have used this product since 2009.

I would rate technical support as 8/10.

I’m using two solutions due to company policies.

The initial configuration is very simple. There is no need to be computer literate to do it.

We evaluated RemotePC, Windows Remote Desktop and Microsoft Lync.

Go ahead, it’s the best of all the remote access software products.

• Cross platform compatibility
• File exchange
• Remote control

Saves travel time.  Wide support of platforms allows for a single solution.

• Full integration of computer's user account system.  Be able to login using the local computer's credentials rather than setting up a unique Teamviewer account/password.
• Multiple session support.   Be able to login into the same computer but have multiple sessions for each user. Concurrent login.
• Speed

I use TeamViewer for remote access to other systems. If somebody needs help and I don't have direct connectivity to their external systems, they will start a TeamViewer session to allow me to access their system. I provide my technical expertise over those systems by directly accessing them through TeamViewer.

I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution.

In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously. 

I have used TeamViewer on and off whenever there is a sudden requirement.

TeamViewer is a stable solution. 

The initial setup is very straightforward. In less than a minute, I'm able to install and connect.

I implemented this solution by myself.

Clients ask me to connect on TeamViewer, but it's not my preferred tool.

On a scale from one to ten, I would give TeamViewer an eight.

Accessing unattended servers, Mac, Linux, Windows, Raspberry.

Unattended access with "single" login.

The price is a killer for the amount I normally use it.

• Quick support option
• File transfer
• No firewall or port configuration

- Quicker and easier to connect to our customers’ PCs to resolve software issues

- An easier way to share and combine contact lists

I have used it for over four years.

I have not encountered any stability issues so far.

I have not encountered any scalability issues.

I have not had to use technical support.

I previously used VNC and pcAnywhere. They are obsolete; had to configure firewalls and ports.

Initial setup was simple. It was easy to install; add a license key and set up a contacts list.

Our customers use the free version, as they rarely need to use it.

Before choosing this product, we also evaluated LogMeIn.

Get the license that suits your needs and causes the least conflict with their clients when new versions are released.