Service and Support
AWS Secrets Manager's customer service and support are highly rated. Many organizations have dedicated Technical Account Managers and benefit from responsive, professional technical support. Enterprise account holders receive more tailored assistance, while those without may find support less optimal. Some entities prefer documentation for guidance, but those who engage with the support service find it efficient and helpful. The support team is noted for conducting thorough infrastructure analyses and resolving concerns effectively.
Deployment
AWS Secrets Manager's initial setup is generally described as easy and straightforward. Many express satisfaction with the minimal complexity involved, noting that the service's managed nature requires no deployment. Some mention using Terraform for implementation, involving a DevOps engineer and taking about ten days. A few find it complex, rating it lower. Integration with other AWS services is smoothly aligned, while automatic secret rotation eliminates manual intervention, enhancing user experience.
Scalability
AWS Secrets Manager is considered highly scalable by users. Managed by AWS, it comes with built-in scalability options, making it versatile across different instances and deployments. Users report no scalability issues, often praising its performance. With usage ranging from individuals to teams, users often rate its scalability ten out of ten. As companies expand, many anticipate increased reliance on AWS Secrets Manager, confirming its ability to handle growing demands efficiently.
Stability
AWS Secrets Manager is noted for its stability, with many reporting smooth access and no significant errors. Stability is frequently rated high, often reaching ten out of ten. Some users initially faced challenges due to unfamiliarity, yet successful adaptation followed. Occasional stability issues were noted, including package alignment bugs and service downtime. Rate limits were also mentioned. However, the general experience tends towards a stable and reliable performance.