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BMC TrueSight Operations Management Reviews

Vendor: BMC
4.1 out of 5
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2,835 followers
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What is BMC TrueSight Operations Management?

Featured reviews

BMC TrueSight Operations Management mindshare

As of January 2025, the mindshare of BMC TrueSight Operations Management in the IT Infrastructure Monitoring category stands at 0.9%, down from 1.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
IT Infrastructure Monitoring

PeerAnalyst reports

TypeTitleDate
CategoryIT Infrastructure MonitoringJan 9, 2025Download
ProductReviews, tips, and advice from real usersJan 9, 2025Download
ComparisonBMC TrueSight Operations Management vs ZabbixJan 9, 2025Download
ComparisonBMC TrueSight Operations Management vs DatadogJan 9, 2025Download
ComparisonBMC TrueSight Operations Management vs Auvik Network Management (ANM)Jan 9, 2025Download
Suggested products
TitleRatingMindshareRecommending
Datadog4.35.8%96%186 interviewsAdd to research
Zabbix4.112.8%95%103 interviewsAdd to research
 
 
Key learnings from peers

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Room for Improvement

ROI

Pricing

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Service and Support

Deployment

Scalability

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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
14%
Manufacturing Company
8%
Energy/Utilities Company
6%
Government
6%
Healthcare Company
4%
Insurance Company
4%
Retailer
4%
University
3%
Educational Organization
2%
Media Company
2%
Real Estate/Law Firm
2%
Comms Service Provider
2%
Wholesaler/Distributor
2%
Non Profit
2%
Construction Company
2%
Transportation Company
2%
Logistics Company
1%
International Affairs Institute
1%
Hospitality Company
1%
Pharma/Biotech Company
1%
Recreational Facilities/Services Company
1%
Outsourcing Company
1%
Engineering Company
1%
Legal Firm
1%
Performing Arts
1%
Sports Company
1%
Consumer Goods Company
1%

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BMC TrueSight Operations Management reviews

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SF
IT Manager at a manufacturing company with 1,001-5,000 employees
Verified user of BMC TrueSight Operations Management
Jul 18, 2019
Product discussed: v11.3
Single pane of glass has resulted in dramatic improvements; it is bringing people together

Pros

"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."

Cons

"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
Srri G - PeerSpot user
Senior Project Manager - Head of Application Performance Management at a financial services firm with 10,001+ employees
Verified user of BMC TrueSight Operations Management
Jul 12, 2023
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise

Pros

"The major advantage of the product is estate management."

Cons

"The solution is a little obsolete."
Find out what your peers are saying about BMC TrueSight Operations Management. Updated January 2025
830,526 professionals have used our research since 2012.
JR
Vice President of Managed Services at Park Place Technologies
Verified user of BMC TrueSight Operations Management
May 23, 2019
Product discussed: v10.7
Enables us to proactively service our customers and even warn them about problems before they occur

Pros

"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."

Cons

"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
Ayobanji Iluyomade - PeerSpot user
Team Lead, Configuration Management & Service Portfolio at MTN
Verified user of BMC TrueSight Operations Management
Oct 6, 2023
The solution is stable and can be used for monitoring and managing events, but it does not provide application or service monitoring features

Pros

"It works irrespective of the operating system we’re running."

Cons

"The product must provide application or service monitoring features."
Prajakta Solanke - PeerSpot user
Senior System Administrator at a financial services firm with 10,001+ employees
Verified user of BMC TrueSight Operations Management
Jan 19, 2023
Product discussed: 11.3
It improves VM load and has good documentation with easy-to-follow steps on how to set it up, but it has room for improvement in terms of scalability and stability

Pros

"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."

Cons

"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
DG
Sr. Director Operations at a comms service provider with 10,001+ employees
Verified user of BMC TrueSight Operations Management
Aug 26, 2019
Enables us to triangulate, using multiple sets of data - including log, app, OS, network, and more - and find issues

Pros

"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."

Cons

"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
PeerSpot user
General Manager - Sales at a tech services company with 201-500 employees
Verified user of BMC TrueSight Operations Management
Feb 10, 2022
Intelligent and proactive monitoring solution that's reliable and easy to scale

Pros

"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."

Cons

"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
PV
TrueSight Senior consultant
Verified user of BMC TrueSight Operations Management
Nov 6, 2022
Easily build logic and algorithms into a field of events via the event management tool

Pros

"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down. "

Cons

"The dashboard and performance graphs should include a way to automatically schedule and export reports."