Service desk capabilities, an integral part of the CA Service Management solution, can enable you to deliver efficiencies in IT service management to business consumers, power users and decision makers. Mobility and collaborative self-service capabilities provide a modern user experience for accessing services and performing tasks, which can help drive user adoption, satisfaction and productivity.
Type | Title | Date | |
---|---|---|---|
Category | IT Service Management (ITSM) | Dec 23, 2024 | Download |
Product | Reviews, tips, and advice from real users | Dec 23, 2024 | Download |
Comparison | Clarity SM vs ServiceNow | Dec 23, 2024 | Download |
Comparison | Clarity SM vs JIRA Service Management | Dec 23, 2024 | Download |
Comparison | Clarity SM vs ManageEngine ServiceDesk Plus | Dec 23, 2024 | Download |
Title | Rating | Mindshare | Recommending | |
---|---|---|---|---|
ServiceNow | 4.2 | 26.0% | 91% | 214 interviewsAdd to research |
JIRA Service Management | 4.1 | 11.7% | 93% | 81 interviewsAdd to research |
Learn More: https://www.ca.com/us/products...
Clarity SM was previously known as CA Service Desk Manager, Clarity Service Management, CA Service Management, Unicenter Service Desk, CA SDM, CA Service Catalog, CA Business Service Insight.
Banco G&T Continental City of Perth, FEMSA, Fujitsu, Manpower, Muslim Commercial Bank - MCB, Punjab National Bank, Santa Clara County Social Services, Stefanini