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Microsoft Exchange Online Reviews

Vendor: Microsoft
4.3 out of 5
Badge Leader

What is Microsoft Exchange Online?

Featured Microsoft Exchange Online reviews

Microsoft Exchange Online mindshare

As of April 2026, the mindshare of Microsoft Exchange Online in the Email Applications category stands at 9.8%, down from 14.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Microsoft Exchange Online9.8%
Google Workspace14.1%
Microsoft Exchange9.2%
Other66.9%
Email Applications

PeerResearch reports based on Microsoft Exchange Online reviews

TypeTitleDate
CategoryEmail ApplicationsApr 17, 2026Download
ProductReviews, tips, and advice from real usersApr 17, 2026Download
ComparisonMicrosoft Exchange Online vs Google WorkspaceApr 17, 2026Download
ComparisonMicrosoft Exchange Online vs Microsoft ExchangeApr 17, 2026Download
ComparisonMicrosoft Exchange Online vs Amazon WorkMailApr 17, 2026Download
Suggested products
TitleRatingMindshareRecommending
Google Workspace4.114.1%95%106 interviewsAdd to research
Microsoft Exchange4.29.2%93%95 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
Company SizeCount
Small Business37
Midsize Enterprise14
Large Enterprise33
By reviewers
By visitors reading reviews
Company SizeCount
Small Business183
Midsize Enterprise90
Large Enterprise177
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
9%
Computer Software Company
7%
Manufacturing Company
7%
Comms Service Provider
7%
Educational Organization
7%
Marketing Services Firm
5%
Healthcare Company
5%
Construction Company
5%
University
4%
Retailer
4%
Government
4%
Media Company
4%
Insurance Company
4%
Outsourcing Company
3%
Performing Arts
3%
Energy/Utilities Company
3%
Legal Firm
2%
Pharma/Biotech Company
2%
Wholesaler/Distributor
2%
Hospitality Company
2%
Non Profit
2%
Real Estate/Law Firm
2%
Transportation Company
1%
Recreational Facilities/Services Company
1%
Logistics Company
1%
Consumer Goods Company
1%

Compare Microsoft Exchange Online with alternative products

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Microsoft Exchange Online customers

Related questions

 
Microsoft Exchange Online Reviews Summary
Author infoRatingReview Summary
Assistant General Manager, IT Infrastructure at SAMI Pharmaceuticals (Pvt.) Limited.4.5I find Microsoft Exchange Online highly valuable for its rich features, flexibility, and scalability, integrating well with Microsoft 365. However, mobile features are limited, and support response times need improvement. Cost is a concern for future expansion.
IT Officer at a financial services firm with 501-1,000 employees5.0I use Microsoft Exchange Online for team collaboration and value its flexibility and security features, though support could be more localized. Pricing is fair, but accessibility and affordability remain challenges in developing countries.
Deputy Manager at AIIM Global Limited4.5I've used Microsoft Exchange Online for four years for official emails and find it easy to configure, reliable, and well-integrated with Microsoft tools, though admin role changes and evolving portal features can be frustrating at times.
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees4.0I rate Exchange highly for its stability, scalability, and version control. However, I find its development aspect deeply frustrating due to the extensive programming and scripting knowledge required, making it not end-user friendly for me.
Technical presales engineer at Avetium Consult Ltd4.0Microsoft Exchange Online serves as a comprehensive platform for email management, seamlessly integrating with Microsoft Teams and SharePoint. Its user-friendly interface and security features make it valuable, despite concerns about pricing. We previously used Zoho Mail and Google Workspace.
Senior Consultant at DP World3.5I use Microsoft Exchange Online mainly for sending and receiving emails through user and application mailboxes. The most valuable feature is the online archive. However, clearer documentation for configuration and troubleshooting would significantly enhance our IT team's efficiency.
Sourcing Purchasing Manager at Nexans autoelectric GmbH4.5I find Microsoft Exchange Online valuable for its global usability, especially in the sourcing department. However, it could benefit from optimization and better pricing. Although we considered no alternatives, the solution supports our task reporting and contact-saving needs.
Senior VMware /Storage Administrator at QNB Group4.0I use Microsoft Exchange Online at my workplace primarily for receiving emails. I find it to be a very stable solution, though it could benefit from improved API integrations. I have not considered or used any alternate solutions.