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Project Engineer at a comms service provider with 51-200 employees
Real User
Jan 23, 2021
Good dashboard, great support, and easy to manage and configure
Pros and Cons
  • "It is easy to manage and configure. The dashboard of Meraki is easy to use."
  • "Currently, only a limited number of clients can connect to these devices."

What is our primary use case?

I use this solution for wireless.

What is most valuable?

It is easy to manage and configure. The dashboard of Meraki is easy to use.

What needs improvement?

Currently, only a limited number of clients can connect to these devices.

For how long have I used the solution?

I have been using this solution for three years.

Buyer's Guide
Cisco Meraki Wireless LAN
January 2026
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the scalability of the solution?

Our clients are small and medium companies, and we didn't have any problems with scalability. Our clients may increase its usage in the future.

How are customer service and support?

Their support is great. Its documentation is also good.

Which solution did I use previously and why did I switch?

I used Juniper Mist. Cisco Meraki Wireless LAN is easy to use in the cloud.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1488774 - PeerSpot reviewer
Senior System Engineer at a tech services company with 51-200 employees
Reseller
Jan 23, 2021
A wireless LAN solution with a robust cloud manageability feature
Pros and Cons
  • "The cloud manageability feature is valuable."
  • "It would be better if they enable full integration with Cisco's cloud-based network in the next release."

What is our primary use case?

We use Cisco Meraki Wireless LAN for enterprise wireless and hospitality wireless. We're using it to cater to all customer needs.

What is most valuable?

The cloud manageability feature is valuable. We can access it from anywhere. We don't have to get customers remote connections, we can simply log in using the internet, and they're easy to manage.

What needs improvement?

It would be better if they enable full integration with Cisco's cloud-based network in the next release. A couple of years back, we did an integration with Cisco Identity Services Engine. There we had some integration issues. Cisco had access in the portfolio, but Cisco Wireless wasn't fully compatible with that integration. If we sell Meraki, we can't promote some other Cisco products because there's a clash. 

For how long have I used the solution?

I've been using Cisco Meraki Wireless LAN for around four years.

What do I think about the stability of the solution?

Cisco Meraki Wireless LAN is a stable and reliable solution. We have a dedicated team to perform maintenance.

What do I think about the scalability of the solution?

Cisco Meraki Wireless LAN is scalable. We have some customers that own 100 branches and they're connected. There was no issue regarding scalability.

How are customer service and technical support?

Cisco's technical support is good.

How was the initial setup?

The initial setup is straightforward. It took us a few weeks to deploy, not much.

What about the implementation team?

We implemented Cisco Meraki Wireless LAN as we're an integrator.

What's my experience with pricing, setup cost, and licensing?

The price is on the high side when compared to Aruba. We pay for Cisco Meraki Wireless LAN on a yearly basis.

What other advice do I have?

If you need a simple feature set, you can use Meraki basically without any issues.

On a scale from one to ten, I would give Cisco Meraki Wireless LAN an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
January 2026
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,665 professionals have used our research since 2012.
Deputy Manager at a tech services company with 501-1,000 employees
Reseller
Jan 6, 2021
Stable, scales according to our customers needs
Pros and Cons
  • "I have found it to be stable."

    What is our primary use case?

    We sell and provide technical support for the solution.

    For how long have I used the solution?

    We have been using the solution for approximately three years.

    What do I think about the stability of the solution?

    I have found it to be stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    What about the implementation team?

    We have 15 employees and we provide support for the solution to our customers.

    What's my experience with pricing, setup cost, and licensing?

    The price of the product could be cheaper.

    What other advice do I have?

    I would recommend the solution to others, we have sold it to over 100 customers.

    I rate Cisco Meraki Wireless LAN a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    reviewer1457697 - PeerSpot reviewer
    Commercial Product Manager at a comms service provider with 10,001+ employees
    Real User
    Dec 26, 2020
    Flexible, stable, scalable, and easy to manage via the portal
    Pros and Cons
    • "Its flexibility, ease of management via the portal, and the variety of access points are the most valuable features."
    • "I would like to see integration with sensors."

    What is our primary use case?

    We mainly are in retail, and we provide all kinds of wireless solutions. We use Cisco Meraki Wireless LAN for all kinds of use cases, and we are using its latest version.

    What is most valuable?

    Its flexibility, ease of management via the portal, and the variety of access points are the most valuable features.

    What needs improvement?

    I would like to see integration with sensors.

    For how long have I used the solution?

    I have been selling this solution for five years.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    It is very scalable. Our customers have around 200,000 users.

    How are customer service and technical support?

    Their technical support is really good. I just have to give them a call. They are there almost 24/7.

    How was the initial setup?

    It is easy to install. I set up my own network within half an hour.

    What's my experience with pricing, setup cost, and licensing?

    The cost is not so much for Wireless LAN, but when you have to get the security license, it costs a lot.

    What other advice do I have?

    I would absolutely recommend this solution. We will keep selling this solution.

    I would rate Cisco Meraki Wireless LAN an eight out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    IT Manager at a comms service provider with 51-200 employees
    MSP
    Nov 8, 2020
    Easy to install and manage, but the customization needs improvement.
    Pros and Cons
    • "The big draw is the ease of installation. It's easy to manage, and it's easy to implement."
    • "The customization needs to be improved because it's pretty locked down."

    What is our primary use case?

    We are MSP, resellers. We provide solutions for customers.

    Meraki is a good entry-level enterprise Wi-Fi solution.

    How has it helped my organization?

    Customers that have gone from SMB solutions into the Meraki have noticed an increase in satisfaction in the work.

    What is most valuable?

    The big draw is the ease of installation. It's easy to manage, and it's easy to implement.

    What needs improvement?

    It's a little bit customizable, but that's where it probably has one of its downfalls. It is not as feature-rich as some of the others.

    The customization needs to be improved because it's pretty locked down. You can't customize it much.

    In the next release of this solution, I would like to see the Radio Control feature included, and improved customization on the radios.

    Also, it needs more ability to control it. It works well but you can really change it a lot.

    For how long have I used the solution?

    We have been working with Cisco Meraki Wireless Lan for approximately 10 years.

    They don't really have versions with Meraki. They have different access points.

    What do I think about the stability of the solution?

    It's a very stable product, very mature.

    What do I think about the scalability of the solution?

    It is scalable, but it definitely suffers during really large implementations.

    How are customer service and technical support?

    Technical support is good. They are pretty solid.

    I think everywhere there's always improvement to be had. That's just kind of the big thing for technical support.

    How was the initial setup?

    The initial setup is straightforward.

    The usual requirements are less than thirty days to install. It's pretty quick.

    We do our pre-installation survey, help design the network, and then implement it, test it, and then make adjustments as required.

    What was our ROI?

    Wi-Fi is a necessary evil. You have to have Wi-Fi, so I think that it's a situation where you have to put something in. 

    Some of the companies have had a return on investments and they will generate revenue off of their Wi-Fi, but that's in hospitality for example.

    It's a little bit different for those customers, who have to put a Wi-Fi solution in. 

    This one from a budgetary standpoint is mid-range. It's not super expensive and it's not super cheap.

    It's a good solution. 

    A lot of customers pick it because it's got decent feature sets and it's not the most expensive in the market.

    What other advice do I have?

    To anyone who is interested in using this solution, make sure that you're happy with their features and that it's the right solution. 

    Look at all of its features and also look at its downfalls and/or weaknesses, as well.

    Cisco Meraki Wireless LAN is good, but not great.

    I would rate this solution a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Director at a tech services company with 501-1,000 employees
    Reseller
    Top 5
    Aug 12, 2020
    Easy to deploy, good technical support, and you can manage multiple locations from a single pane of glass
    Pros and Cons
    • "The most valuable feature is the ease of deployment."
    • "The price could be slightly lowered to make it more competitive in the market."

    What is our primary use case?

    We are a reseller and Cisco Meraki Wireless LAN is one of the network-related infrastructure devices that we sell. Our customers deploy it where they want to have one single management pane across multiple locations.

    What is most valuable?

    The most valuable feature is the ease of deployment.

    What needs improvement?

    The price could be slightly lowered to make it more competitive in the market.

    For how long have I used the solution?

    We have been reselling this product for between one and two years.

    What do I think about the stability of the solution?

    This product is quite stable and we haven't had any issues with our client.

    What do I think about the scalability of the solution?

    Scalability has not been a problem.

    How are customer service and technical support?

    The technical support is good.

    Which solution did I use previously and why did I switch?

    I have used Cisco Aironet as well, and I find the Meraki Wireless much easier to deploy.

    How was the initial setup?

    The initial setup is easier than some other solutions, such as Cisco Aironet. It takes four to five days to complete the deployment.

    What about the implementation team?

    Our in-house team does the deployment for our customers.

    What's my experience with pricing, setup cost, and licensing?

    This solution is slightly more expensive than others, such as Ruckus Wi-Fi. There are no costs in addition to the standard licensing fees.

    What other advice do I have?

    In summary, this is a good product and one that we recommend.

    I would rate this solution a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    PeerSpot user
    Mansukh Bhesania - PeerSpot reviewer
    MD and CEO at a tech company with 51-200 employees
    Real User
    Top 20
    Aug 5, 2020
    Easy to setup and and offers a single point of management
    Pros and Cons
    • "The most valuable feature is cloud management."
    • "The Meraki platform needs better on-premises management options."

    What is our primary use case?

    We are a system integrator and this is one of the Wireless solutions that we implement for our customers.

    What is most valuable?

    The most valuable feature is cloud management.

    What needs improvement?

    The Meraki platform needs better on-premises management options.

    For how long have I used the solution?

    I have been working with this specific product for three years, and more generally with Cisco for 20.

    What do I think about the stability of the solution?

    This solution is scalable and we haven't had any issues with it. I would say that it is for medium-sized and enterprise-level businesses.

    What do I think about the scalability of the solution?

    Meraki Wireless LAN is a stable product.

    How are customer service and technical support?

    We have dealt with Cisco's technical support in the past and we are satisfied with the service.

    Which solution did I use previously and why did I switch?

    We have experience with similar products by other vendors such as Aruba and Arista, and we prefer products by Cisco.

    How was the initial setup?

    The initial setup is very easy. The length of time required for deployment depends on the situation at the client's site, in terms of readiness. It will also vary depending on the number of switches and routers that are in-place or need to be installed.

    Generally, the deployment will not take more than two hours.

    What other advice do I have?

    This is a product that we recommend over other similar ones by other vendors.

    I would rate this solution a ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
    PeerSpot user
    Manager, IT Infrastructure at a consumer goods company with 1,001-5,000 employees
    Real User
    Jun 30, 2020
    A good interface makes it easy to manage, and it provides good connectivity
    Pros and Cons
    • "The interface makes it easy to manage."
    • "When we are using SSID roaming, it is not flexible in terms of which AP it connects to."

    What is our primary use case?

    We use this solution to provide wireless connectivity.

    What is most valuable?

    The interface makes it easy to manage.

    What needs improvement?

    The price of Meraki Wireless should be reduced to make it more affordable.

    When we are using SSID roaming, it is not flexible in terms of which AP it connects to. It will not switch to the closet one, but rather, it will maintain a connection with the first one that it had connected to. This has a negative effect on signal quality because as we move around the building and the signal from the original access point gets weaker, it remains connected to it.

    For how long have I used the solution?

    We have been using the Cisco Meraki Wireless LAN for more than one year.

    What do I think about the stability of the solution?

    The stability is good.

    What do I think about the scalability of the solution?

    Scaling has not been an issue.

    How are customer service and technical support?

    We have been in contact with technical support and they have made suggestions to deal with problems that we have had.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is based on a subscription and is a bit high at the moment.

    Which other solutions did I evaluate?

    I am currently searching for solutions that perform similarly to Cisco Meraki, but are most cost-effective. If in the future, the price of Meraki remains as high, then we will be choosing another product.

    What other advice do I have?

    In summary, I find that this is a really good product and I recommend it. However, improvements with the cost and signal roaming would make it better.

    I would rate this solution a nine out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2026
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    Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.