I work for an elementary school and Meraki's used to cover the entire building with wifi. It's not just a specific location. We're a kindergarten through sixth-grade school — an elementary school.
Technology Systems Manager at a educational organization with 51-200 employees
A straightforward and easily operated system
Pros and Cons
- "We're able to automate as well as manually control as necessary."
- "In terms of a recommendation, it's been a very stable system for us."
- "This solution could benefit from a heat mapping ability so that you can tell where the hotspots are, and where the good signals are."
- "This solution could benefit from a heat mapping ability so that you can tell where the hotspots are, and where the good signals are."
What is our primary use case?
What is most valuable?
In terms of the product, it's been very good for us. They don't have all of the tools built-in that we would like to have such as heat mapping, but when it comes to managing it, it is straightforward and easily operated. We're able to automate as well as manually control as necessary.
What needs improvement?
This solution could benefit from a heat mapping ability so that you can tell where the hotspots are, and where the good signals are. To have that be available from within the management software would be fantastic.
For how long have I used the solution?
We've been using this solution for four years.
Buyer's Guide
Cisco Meraki Wireless LAN
May 2026
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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What do I think about the stability of the solution?
Stability-wise, it's excellent. However, the software cannot tell us where there are issues. It would be nice if it could point them out to us, but without that event's information, it's more of a challenge. In terms of when we see that it's working, we know that it will be working, period. It's simply reliable.
What do I think about the scalability of the solution?
It's very scalable. We could increase the system we have, but because of its age, we actually need to replace the entire thing at once. So instead of doing it piecemeal and having some of the older products remain while we put in a new product, we would rather replace the whole system.
How are customer service and support?
We have not used Meraki support directly. We haven't had any problems that were so horrible that we needed their assistance.
Which solution did I use previously and why did I switch?
We're looking at whether to replace Meraki or go with ruckus or Aruba. There are all sorts of options for us. The signal coverage has been quite good with Meraki, but we just simply are in need of a stronger system than what we have now.
How was the initial setup?
I was very surprised. The initial setup was very straightforward.
What about the implementation team?
We had a company (reseller) install this solution because we needed so many access points. Once they put it in place and did the initial configuration, everything was straightforward and easily managed.
What's my experience with pricing, setup cost, and licensing?
I don't recall the licensing cost. There is a hardware cost and separate licensing. We did buy the free lessons, but I can't recall how much it cost.
What other advice do I have?
In terms of caution, I don't have any advice. In terms of a recommendation, it's been a very stable system for us. However, because our needs grew exponentially when we had to go one-to-one for students, this has made things too complicated. That's why we're looking into upgrading and replacing the whole system. Still, Meraki is not off of our list while we're considering new solutions.
Overall, on a scale from one to ten, I would give this solution a rating of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Manager at Horiba
Well priced and it provides several security advantages
Pros and Cons
- "From a security perspective, this product has several advantages."
- "From a security perspective, this product has several advantages."
- "The user interface needs to be improved."
- "The user interface needs to be improved."
What is our primary use case?
We are a Cisco reseller and the Meraki Wireless LAN is one of the products that we provide to our clients.
What is most valuable?
From a security perspective, this product has several advantages.
What needs improvement?
The user interface needs to be improved.
We would like to see the DNS Proxy and some additional security enhancements in the future.
Which solution did I use previously and why did I switch?
We were using Cisco Wireless and are now migrating to Cisco Meraki.
What's my experience with pricing, setup cost, and licensing?
Having a good price is important when we are providing quotations for projects.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco Meraki Wireless LAN
May 2026
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,164 professionals have used our research since 2012.
VP of IT at a tech services company with 51-200 employees
Easy to operate and configure with cloud-based management, and it scales on demand
Pros and Cons
- "This product offers cloud-based configuration, so you can set it up from anywhere."
- "This product offers cloud-based configuration, so you can set it up from anywhere."
- "They should introduce a grace period of 60 days after license expiry because as it is now, it automatically goes down and there is no grace period."
- "They should introduce a grace period of 60 days after license expiry because as it is now, it automatically goes down and there is no grace period."
What is our primary use case?
We are a solution provider and Cisco Meraki Wireless LAN is one of the products that we recommend to our customers for building their network and offering wireless internet access.
What is most valuable?
This product offers cloud-based configuration, so you can set it up from anywhere.
It is easy to operate and easy to manage.
What needs improvement?
When the license expires, access to the Cisco cloud stops immediately. They should introduce a grace period of 60 days after license expiry because as it is now, it automatically goes down and there is no grace period.
There should be better integration with other products.
For how long have I used the solution?
We have been using Cisco Meraki Wireless LAN for a couple of years.
What do I think about the scalability of the solution?
The product is scalable and can do so on-demand. We have approximately 60 users, and we plan to continue using it in the future.
How are customer service and technical support?
The support is good.
How was the initial setup?
The initial setup is straightforward and installing an access point will take no more than three hours.
What about the implementation team?
We deploy this product with our in house team, and two people are enough for deployment and maintenance.
What other advice do I have?
In summary, this is a good product and I recommend it.
I would rate this solution a ten out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Project Engineer at CIEMTELCOM
Good dashboard, great support, and easy to manage and configure
Pros and Cons
- "It is easy to manage and configure. The dashboard of Meraki is easy to use."
- "It is easy to manage and configure, and the dashboard of Meraki is easy to use."
- "Currently, only a limited number of clients can connect to these devices."
- "Currently, only a limited number of clients can connect to these devices."
What is our primary use case?
I use this solution for wireless.
What is most valuable?
It is easy to manage and configure. The dashboard of Meraki is easy to use.
What needs improvement?
Currently, only a limited number of clients can connect to these devices.
For how long have I used the solution?
I have been using this solution for three years.
What do I think about the scalability of the solution?
Our clients are small and medium companies, and we didn't have any problems with scalability. Our clients may increase its usage in the future.
How are customer service and technical support?
Their support is great. Its documentation is also good.
Which solution did I use previously and why did I switch?
I used Juniper Mist. Cisco Meraki Wireless LAN is easy to use in the cloud.
What's my experience with pricing, setup cost, and licensing?
It is expensive.
What other advice do I have?
I would rate Cisco Meraki Wireless LAN a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
Senior System Engineer at a tech services company with 51-200 employees
A wireless LAN solution with a robust cloud manageability feature
Pros and Cons
- "The cloud manageability feature is valuable."
- "Cisco Meraki Wireless LAN is a stable and reliable solution."
- "It would be better if they enable full integration with Cisco's cloud-based network in the next release."
- "It would be better if they enable full integration with Cisco's cloud-based network in the next release."
What is our primary use case?
We use Cisco Meraki Wireless LAN for enterprise wireless and hospitality wireless. We're using it to cater to all customer needs.
What is most valuable?
The cloud manageability feature is valuable. We can access it from anywhere. We don't have to get customers remote connections, we can simply log in using the internet, and they're easy to manage.
What needs improvement?
It would be better if they enable full integration with Cisco's cloud-based network in the next release. A couple of years back, we did an integration with Cisco Identity Services Engine. There we had some integration issues. Cisco had access in the portfolio, but Cisco Wireless wasn't fully compatible with that integration. If we sell Meraki, we can't promote some other Cisco products because there's a clash.
For how long have I used the solution?
I've been using Cisco Meraki Wireless LAN for around four years.
What do I think about the stability of the solution?
Cisco Meraki Wireless LAN is a stable and reliable solution. We have a dedicated team to perform maintenance.
What do I think about the scalability of the solution?
Cisco Meraki Wireless LAN is scalable. We have some customers that own 100 branches and they're connected. There was no issue regarding scalability.
How are customer service and technical support?
Cisco's technical support is good.
How was the initial setup?
The initial setup is straightforward. It took us a few weeks to deploy, not much.
What about the implementation team?
We implemented Cisco Meraki Wireless LAN as we're an integrator.
What's my experience with pricing, setup cost, and licensing?
The price is on the high side when compared to Aruba. We pay for Cisco Meraki Wireless LAN on a yearly basis.
What other advice do I have?
If you need a simple feature set, you can use Meraki basically without any issues.
On a scale from one to ten, I would give Cisco Meraki Wireless LAN an eight.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Deputy Manager at STBL
Stable, scales according to our customers needs
Pros and Cons
- "I have found it to be stable."
- "I would recommend the solution to others, we have sold it to over 100 customers."
- "The price of the product could be cheaper."
What is our primary use case?
We sell and provide technical support for the solution.
For how long have I used the solution?
We have been using the solution for approximately three years.
What do I think about the stability of the solution?
I have found it to be stable.
What do I think about the scalability of the solution?
The solution is scalable.
What about the implementation team?
We have 15 employees and we provide support for the solution to our customers.
What's my experience with pricing, setup cost, and licensing?
The price of the product could be cheaper.
What other advice do I have?
I would recommend the solution to others, we have sold it to over 100 customers.
I rate Cisco Meraki Wireless LAN a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Commercial Product Manager at a comms service provider with 10,001+ employees
Flexible, stable, scalable, and easy to manage via the portal
Pros and Cons
- "Its flexibility, ease of management via the portal, and the variety of access points are the most valuable features."
- "Its flexibility, ease of management via the portal, and the variety of access points are the most valuable features."
- "I would like to see integration with sensors."
- "The cost is not so much for Wireless LAN, but when you have to get the security license, it costs a lot."
What is our primary use case?
We mainly are in retail, and we provide all kinds of wireless solutions. We use Cisco Meraki Wireless LAN for all kinds of use cases, and we are using its latest version.
What is most valuable?
Its flexibility, ease of management via the portal, and the variety of access points are the most valuable features.
What needs improvement?
I would like to see integration with sensors.
For how long have I used the solution?
I have been selling this solution for five years.
What do I think about the stability of the solution?
It is very stable.
What do I think about the scalability of the solution?
It is very scalable. Our customers have around 200,000 users.
How are customer service and technical support?
Their technical support is really good. I just have to give them a call. They are there almost 24/7.
How was the initial setup?
It is easy to install. I set up my own network within half an hour.
What's my experience with pricing, setup cost, and licensing?
The cost is not so much for Wireless LAN, but when you have to get the security license, it costs a lot.
What other advice do I have?
I would absolutely recommend this solution. We will keep selling this solution.
I would rate Cisco Meraki Wireless LAN an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
IT Manager at a comms service provider with 51-200 employees
Easy to install and manage, but the customization needs improvement.
Pros and Cons
- "The big draw is the ease of installation. It's easy to manage, and it's easy to implement."
- "Customers that have gone from SMB solutions into the Meraki have noticed an increase in satisfaction in the work."
- "The customization needs to be improved because it's pretty locked down."
- "Cisco Meraki Wireless LAN is good, but not great."
What is our primary use case?
We are MSP, resellers. We provide solutions for customers.
Meraki is a good entry-level enterprise Wi-Fi solution.
How has it helped my organization?
Customers that have gone from SMB solutions into the Meraki have noticed an increase in satisfaction in the work.
What is most valuable?
The big draw is the ease of installation. It's easy to manage, and it's easy to implement.
What needs improvement?
It's a little bit customizable, but that's where it probably has one of its downfalls. It is not as feature-rich as some of the others.
The customization needs to be improved because it's pretty locked down. You can't customize it much.
In the next release of this solution, I would like to see the Radio Control feature included, and improved customization on the radios.
Also, it needs more ability to control it. It works well but you can really change it a lot.
For how long have I used the solution?
We have been working with Cisco Meraki Wireless Lan for approximately 10 years.
They don't really have versions with Meraki. They have different access points.
What do I think about the stability of the solution?
It's a very stable product, very mature.
What do I think about the scalability of the solution?
It is scalable, but it definitely suffers during really large implementations.
How are customer service and technical support?
Technical support is good. They are pretty solid.
I think everywhere there's always improvement to be had. That's just kind of the big thing for technical support.
How was the initial setup?
The initial setup is straightforward.
The usual requirements are less than thirty days to install. It's pretty quick.
We do our pre-installation survey, help design the network, and then implement it, test it, and then make adjustments as required.
What was our ROI?
Wi-Fi is a necessary evil. You have to have Wi-Fi, so I think that it's a situation where you have to put something in.
Some of the companies have had a return on investments and they will generate revenue off of their Wi-Fi, but that's in hospitality for example.
It's a little bit different for those customers, who have to put a Wi-Fi solution in.
This one from a budgetary standpoint is mid-range. It's not super expensive and it's not super cheap.
It's a good solution.
A lot of customers pick it because it's got decent feature sets and it's not the most expensive in the market.
What other advice do I have?
To anyone who is interested in using this solution, make sure that you're happy with their features and that it's the right solution.
Look at all of its features and also look at its downfalls and/or weaknesses, as well.
Cisco Meraki Wireless LAN is good, but not great.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: May 2026
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