Try our new research platform with insights from 80,000+ expert users
reviewer1621029 - PeerSpot reviewer
Domain Architect at a comms service provider with 10,001+ employees
Real User
Reasonably price and easy to set up but not a fit for enterprise-level customers
Pros and Cons
  • "The product has been very stable over the years."
  • "Meraki is still very much a small office type of solution. It is not a fit for large enterprise networks, as it doesn't have tunneling functionalities."

What is our primary use case?

I haven't deployed it for myself. I have deployed it for customers. I work for a systems integrator.

We use it for Branch-type of installations where you have a small branch. You just need to manage it via the internet. You don't need a controller-type of environment there, for a small office-type of deployment.

How has it helped my organization?

It's a cheaper resource that helps manage a company's WiFi network.

What is most valuable?

The solution's ease of use is great.

The ease of management has been great.

The initial setup is easy.

The product has been very stable over the years. 

Technical support is okay.

The pricing is reasonable. 

What needs improvement?

Meraki is still very much a small office type of solution. It is not a fit for large enterprise networks, as it doesn't have tunneling functionalities. 

If you are configuring Meraki as a RADIUS client, you have to add individual 100 or whatever devices on the site as a RADIUS client. There is no RADIUS proxy option. Therefore, it is pretty much still a good use case for small networks, however, it's not a great use case for larger networks. 

The product needs to offer role-based access. 

Buyer's Guide
Cisco Meraki Wireless LAN
March 2025
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,152 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for more than ten years now. It's been a decade or so. I have quite a bit of experience with it.

What do I think about the stability of the solution?

The solution is very stable. As long as your internet links are stable, Meraki works perfectly fine. There are no bugs or glitches. it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

Meraki is not a very scalable solution. It has its own limitations on the number of devices you can deploy. I would say it's not a very scalable solution.

How are customer service and support?

I've contacted technical support a couple of times. They were okay. I didn't have any issues with them; they are fine.

Which solution did I use previously and why did I switch?

I've used Cisco EROs, Cisco Meraki, Catalyst 9800, Aruba, and Instant Aruba, controller-based.

How was the initial setup?

The initial setup is not complex or difficult. It's very straightforward. 

What's my experience with pricing, setup cost, and licensing?

The pricing is okay. However, they don't have a perpetual license option. Regardless of what type of functionality a customer is looking for, they have to go for subscription-based licensing.

What other advice do I have?

I'm a Cisco partner.

Meraki is a public cloud. With Meraki, you don't have a private cloud solution.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
IT Manager at Horiba
Reseller
Well priced and it provides several security advantages
Pros and Cons
  • "From a security perspective, this product has several advantages."
  • "The user interface needs to be improved."

What is our primary use case?

We are a Cisco reseller and the Meraki Wireless LAN is one of the products that we provide to our clients.

What is most valuable?

From a security perspective, this product has several advantages.

What needs improvement?

The user interface needs to be improved.

We would like to see the DNS Proxy and some additional security enhancements in the future.

Which solution did I use previously and why did I switch?

We were using Cisco Wireless and are now migrating to Cisco Meraki.

What's my experience with pricing, setup cost, and licensing?

Having a good price is important when we are providing quotations for projects.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
March 2025
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,152 professionals have used our research since 2012.
Diburaj KP - PeerSpot reviewer
Cubit technologies at Cubit technologies LLC
Real User
Top 10
Highly scalable but not very stable
Pros and Cons
  • "The single dashboard of Cisco Meraki Wireless LAN is the most valuable feature for me."
  • "It is not a very stable solution."

What is our primary use case?

We provide use cases for hospital systems and enterprise solutions where customers connect to Wi-Fi for office purposes. We also provide guest solutions.

What is most valuable?

The single dashboard of Cisco Meraki Wireless LAN is the most valuable feature for me.

What needs improvement?

In terms of improvement, the time taken to update to the cloud can be made better. There is a small delay, so if there is a way to make it real-time, exactly like a real-time update, that would be the best option. Log monitoring and log view features can also be improved upon.

For how long have I used the solution?

I have been using this solution for more than eight years. 

What do I think about the stability of the solution?

It is not a very stable solution.

What do I think about the scalability of the solution?

It is a super scalable solution. There are no limitations to the number of devices you can add.

How are customer service and support?

The customer service team is awesome. Each time we call, we're connected with a new engineer who can quickly assess our issue and provide helpful guidance. However, Meraki should follow Cisco's approach, which would be more helpful for us.

How would you rate customer service and support?

Neutral

How was the initial setup?

I would rate my experience a seven out of ten. It was easy.

What other advice do I have?

It's a must-try, completely cloud-managed solution. It can be used for non-critical environments.

Overall, I would rate the solution a seven out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager, IT Infrastructure at a consumer goods company with 1,001-5,000 employees
Real User
A good interface makes it easy to manage, and it provides good connectivity
Pros and Cons
  • "The interface makes it easy to manage."
  • "When we are using SSID roaming, it is not flexible in terms of which AP it connects to."

What is our primary use case?

We use this solution to provide wireless connectivity.

What is most valuable?

The interface makes it easy to manage.

What needs improvement?

The price of Meraki Wireless should be reduced to make it more affordable.

When we are using SSID roaming, it is not flexible in terms of which AP it connects to. It will not switch to the closet one, but rather, it will maintain a connection with the first one that it had connected to. This has a negative effect on signal quality because as we move around the building and the signal from the original access point gets weaker, it remains connected to it.

For how long have I used the solution?

We have been using the Cisco Meraki Wireless LAN for more than one year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

Scaling has not been an issue.

How are customer service and technical support?

We have been in contact with technical support and they have made suggestions to deal with problems that we have had.

What's my experience with pricing, setup cost, and licensing?

The pricing is based on a subscription and is a bit high at the moment.

Which other solutions did I evaluate?

I am currently searching for solutions that perform similarly to Cisco Meraki, but are most cost-effective. If in the future, the price of Meraki remains as high, then we will be choosing another product.

What other advice do I have?

In summary, I find that this is a really good product and I recommend it. However, improvements with the cost and signal roaming would make it better.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer919731 - PeerSpot reviewer
Information Technology Manager at a pharma/biotech company with 51-200 employees
Real User
Everything can be done through the GUI, easy to set up, and very stable
Pros and Cons
  • "It is easy to set up. You can do everything on the GUI. You don't need to trace cables. You don't need to connect to the switch. Everything is there, right in front of you."
  • "They're great. If there's anything that they need to change, it is just simplifying the site to which you go to make changes on the admin side."

What is our primary use case?

We use it for wireless and our network. All our switches and our APs are Meraki.

We are using its latest version. The device is on-prem, but everything is on the cloud. Meraki has its own cloud.

What is most valuable?

It is easy to set up. You can do everything on the GUI. You don't need to trace cables. You don't need to connect to the switch. Everything is there, right in front of you.

What needs improvement?

They're great. If there's anything that they need to change, it is just simplifying the site to which you go to make changes on the admin side.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is very stable.

What do I think about the scalability of the solution?

I can add or remove without any issues. So, scalability is no issue. It is being extensively used in the organization at the moment.

How are customer service and support?

I have never contacted their support. It has always been great.

Which solution did I use previously and why did I switch?

We used to have just the plain Cisco, and we just switched to Meraki. We switched because in the past, for you to trace or change VLANs and all that, you actually needed to log into the actual switch and make the changes there. You had to run a lot of commands and all that, but with Meraki, you could just go to their portal and make the changes there. Everything is kind of right in front of you. So, it makes things so much easier.

How was the initial setup?

It is easy to set up. It took weeks because we had to install it, but the setup itself only took an hour or two.

What about the implementation team?

It was done in-house. In terms of maintenance, it is very lightweight. I'm the admin for it. We do have other IT staff, but they don't really have to do much.

What other advice do I have?

I would advise others to go and get it now. If you don't have it, get it.

I would rate it a nine out of 10 for the ease of use.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network Engineer at Saffron networks pvt ltd
Real User
Stable with good performance and excellent features
Pros and Cons
  • "You can scale the solution easily."
  • "If they could work on the Meraki firewall hardware, and add SSL decryption as well as more application control and deep packet inspection, that would be ideal."

What is most valuable?

With Cisco Meraki, I've tried motherboard, switches, and wireless, and everything is good. If you want to complete visibility, then you are required just a firewall and switches, and wireless. 

The solution offers good features and good performance. It's quite stable. We have never faced challenges just from our ID access point.

You can scale the solution easily.

What needs improvement?

The problem with the solution is that if you go for firewall, then there is no SSL encryption available. If you are talking about deep packet inspection, that is not available. If you want SSL encryption, then you have to integrate with Cisco Umbrella

If they could work on the Meraki firewall hardware, and add SSL decryption as well as more application control and deep packet inspection, that would be ideal. 

Also in Cisco Meraki access points, MAC filtering is not available. If they could add that feature, that would be great.

For how long have I used the solution?

I've been using the solution for two or three years at this point. It's been a while. 

What do I think about the stability of the solution?

The stability is very good. There are no bugs. There are no glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

This is a cloud-based product and the best thing about a cloud-based product is if you have a cloud controller and access point, then you don't have to worry about that key for licenses. If you've got 70 access points, you can register there. If you have 1,000 and 2,0000, you can also register there. There is no need to change any controller hardware as that is a cloud-based product, which makes it fully scalable. You can add to it and still maintain a single point of management. 

What other advice do I have?

This is a pure cloud-based solution and everything is managed by the cloud.

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Principal at WATERTOWN SCHOOL DISTRICT 14-4
Real User
A scalable and trouble-free solution with multiple SSDs and good record-keeping
Pros and Cons
  • "I like the record that is being kept and multiple SSDs."
  • "Its price could be improved."

What is our primary use case?

We are using it in our school. We are using an old version. It is five years when my contract expires.

How has it helped my organization?

It has improved the way our school functions.

What is most valuable?

I like the record that is being kept and multiple SSDs.

What needs improvement?

Its price could be improved.

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

It is stable. I didn't have any issues with its stability.

We have probably 30 to 40 users.

What do I think about the scalability of the solution?

It is scalable. I need to add a couple more and upgrade to four.

How are customer service and technical support?

I did not use their technical support.

Which solution did I use previously and why did I switch?

I didn't use any other solution.

How was the initial setup?

It was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

It is expensive, but it is a good product.

What other advice do I have?

If you have some money, it is a good thing to buy. It is a trouble-free product.

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AlanChan5 - PeerSpot reviewer
Pre-Sales Consultant at Tconnex
Real User
A stable solution that is easy to deploy and has an excellent management console
Pros and Cons
  • "The management console is valuable."
  • "Cisco Meraki must improve the integration between its own family of products."

What is most valuable?

The management console is valuable. It helps manage everything.

What needs improvement?

The solution is limited to Meraki products. It does not extend to Catalyst products. Our customers have a mixture of Catalyst and Meraki products. They cannot manage Catalyst products. Cisco Meraki must improve the integration between its own family of products. It is a disadvantage.

For how long have I used the solution?

I have been using the solution for two to three years.

What do I think about the stability of the solution?

The tool is stable. It is quite good.

Which solution did I use previously and why did I switch?

We work with products like Ruckus, ExtremeCloud, and Aruba Central. Cisco Meraki is easier to deploy than other tools. Cisco Meraki supports both wireless products and switches.

What's my experience with pricing, setup cost, and licensing?

For some customers, Cisco is not the first choice when it comes to pricing. The solution is pretty expensive.

What other advice do I have?

I am a reseller. Overall, I rate the tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Product Categories
Wireless LAN
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.