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it_user1161036 - PeerSpot reviewer
Senior Network Specialist at a real estate/law firm with 501-1,000 employees
Real User
Good technical support, but not stable and has poor functionality
Pros and Cons
  • "Cisco's technical support is very good and better than other vendors."
  • "In the next release, I would like to see a third-party high tech center to connect multiple users to a particular network."

What is most valuable?

This is a cloud-based solution that is easily managed. You can manage the visibility and the cloud controller.  

It's a cloud solution that we can access from anywhere, on a mobile phone or any device. We can connect to it, manage it, and we can configure it. It's simple, really easy.

What needs improvement?

The stability of this solution is not good. It needs improvement.

Operation-wise this solution has some problems and the functionality is not very good.

In the next release, I would like to see a third-party high tech center to connect multiple users to a particular network.

For how long have I used the solution?

I have been using this solution for fifteen years.

What do I think about the stability of the solution?

This solution is not stable.

This solution is still evolving and sometimes the authentication stops working and the client is not able to browse anything even though it is connected. It's quite an unstable solution. 

Buyer's Guide
Cisco Meraki Wireless LAN
December 2024
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

What do I think about the scalability of the solution?

This solution is scalable. It's good and we have no issues.

How are customer service and support?

Cisco's technical support is very good and better than other vendors.

What other advice do I have?

I would rate this solution a five out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1609476 - PeerSpot reviewer
Infrastructure Manager at a non-profit with 51-200 employees
Real User
Very easy installation, stable, and scalable
Pros and Cons
  • "The visibility of the site is most useful."
  • "Its licensing can be better."

What is our primary use case?

We're using Meraki for our AP. We're also using Meraki for our SD-WAN.

What is most valuable?

The visibility of the site is most useful.

What needs improvement?

Its licensing can be better.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

It is pretty stable.

What do I think about the scalability of the solution?

We have scaled it. There is no problem.

We have 230 users, and they don't even know that it exists.

How was the initial setup?

It is straightforward and very easy. It is basically plug-and-play.

It is very quick. It probably takes more time to actually do the physical installation. 

What about the implementation team?

I did one site myself. The rest were done by others. They were IT guys.

We have four people for deployment and maintenance. They are SMEs or system specialists.

What's my experience with pricing, setup cost, and licensing?

Its price is okay for an enterprise. Its licensing is the most painful. If you hear anything bad about Cisco, it's about that. We're supposed to be one of the resellers but had to come back down to become a user. It's really bizarre.

Which other solutions did I evaluate?

We did evaluate other options. It was a long ago.

What other advice do I have?

I would recommend this solution to others. I would rate Cisco Meraki Wireless LAN an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
December 2024
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Ammar_Farhat - PeerSpot reviewer
Head of IT at Hubtech
Real User
Good monitoring and reporting features, and easy to install
Pros and Cons
  • "The most valuable features are the management tools, including monitoring and reporting."
  • "In the future, I would like to see IP telephony in Saudi Arabia."

What is most valuable?

The most valuable features are the management tools, including monitoring and reporting.

It can also be used for monitoring photos for all iPhones. It's an awesome application!

What needs improvement?

The price is good, but it could be improved.

The camera needs improvement because currently, it only accepts a 128-gigabyte memory card. It's too small to record a video.

In the future, I would like to see IP telephony in Saudi Arabia. It is currently not available.

For how long have I used the solution?

I have been using this solution for one month.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability of this solution is good.

How are customer service and technical support?

The support for this solution is good. They're brilliant.

How was the initial setup?

The initial setup was very easy to install.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Anoop-Kumar - PeerSpot reviewer
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Real User
HIPAA compliant, with good wireless monitoring but the throughput could be better
Pros and Cons
  • "Cisco Meraki is HIPAA compliant."
  • "The throughput of the switches for wireless could be improved."

What is our primary use case?

We are implementors. We implement solutions for our clients.

What is most valuable?

All of the compliances are available with Cisco Meraki. For example, you have all of the HIPAA compliance. Cisco Meraki is HIPAA compliant.

Because of HIPAA compliance, it can be used in the pharmaceutical industries.

I like cloud-based monitoring.

What needs improvement?

The throughput of the switches for wireless could be improved. I am expecting more from it. The bandwidth should be improved. It should be increased.

For how long have I used the solution?

We have been dealing with this solution for six months.

What do I think about the stability of the solution?

It's a stable solution. There are no issues with stability.

What do I think about the scalability of the solution?

There is no problem with scaling. It's a scalable product.

Which solution did I use previously and why did I switch?

We have recently provided a client the complete Aruba solution. It's both on-premises and on the cloud, for switching, for wireless, and monitoring. It is called Aruba Central.

What other advice do I have?

I would rate this solution a seven out of then.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Deputy Manager at STBL
Reseller
Stable, scales according to our customers needs
Pros and Cons
  • "I have found it to be stable."

    What is our primary use case?

    We sell and provide technical support for the solution.

    For how long have I used the solution?

    We have been using the solution for approximately three years.

    What do I think about the stability of the solution?

    I have found it to be stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    What about the implementation team?

    We have 15 employees and we provide support for the solution to our customers.

    What's my experience with pricing, setup cost, and licensing?

    The price of the product could be cheaper.

    What other advice do I have?

    I would recommend the solution to others, we have sold it to over 100 customers.

    I rate Cisco Meraki Wireless LAN a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    PeerSpot user
    Co-Founder at a tech services company with 51-200 employees
    Consultant
    I can manage and monitor all the clients of my network whenever I want and wherever I am.

    What is most valuable?

    Cloud networking is perfect, I can manage and monitor all the clients of my network whenever I want and wherever I am.

    How has it helped my organization?

    The Layer-7 capability let me control traffic and block unwanted services.

    What needs improvement?

    Although Layer-7 helps, it could still be improved.

    What was my experience with deployment of the solution?

    We had no issues with the deployment.

    What do I think about the stability of the solution?

    We had no issues with its stability.

    What do I think about the scalability of the solution?

    We have had no issues scaling.

    How are customer service and technical support?

    Meraki support is really good.

    Which solution did I use previously and why did I switch?

    We also use Meraki MR and Aerohive devices.

    How was the initial setup?

    Meraki setup is easy.

    What other advice do I have?

    Both Meraki and Aerohive are good products, and I prefer Meraki. I work with Meraki products in production. Meraki are more intuitive than Aerohive.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1023120 - PeerSpot reviewer
    Network Engineer at a computer software company with 501-1,000 employees
    Real User
    Reliable and easy to set up but support varies in quality
    Pros and Cons
    • "Provided reliability and a good price."
    • "Quality of technical support varies."

    What is our primary use case?

    The main use case is as an enterprise network for the user working in the office and for guests.

    How has it helped my organization?

    This solution has provided reliability and a good price for my organization.

    What is most valuable?

    The most valuable feature is wireless connectivity.

    For how long have I used the solution?

    I've been using this solution for two to three years.

    What do I think about the scalability of the solution?

    This is a scalable solution.

    How are customer service and support?

    The quality of technical support varies, sometimes it's very good, sometimes not.

    Which solution did I use previously and why did I switch?

    I also work with Cisco Wireless LAN. We choose to work with Meraki because we are familiar with the technology from selling the solution.

    How was the initial setup?

    The initial setup is quite straightforward. In general, setup should not take more than one or two days.

    What's my experience with pricing, setup cost, and licensing?

    Licensing is available on a yearly basis. A higher subscription fee may be necessary if extra features are required.

    What other advice do I have?

    Cisco Meraki is quite reliable and provides good support, on a par with other brands. It also requires less time to implement and maintain the network, and it can save running and operating costs. I would rate this solution as seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1192146 - PeerSpot reviewer
    Director at a tech services company with 51-200 employees
    Reseller
    Easy to deploy, good technical support, and you can manage multiple locations from a single pane of glass
    Pros and Cons
    • "The most valuable feature is the ease of deployment."
    • "The price could be slightly lowered to make it more competitive in the market."

    What is our primary use case?

    We are a reseller and Cisco Meraki Wireless LAN is one of the network-related infrastructure devices that we sell. Our customers deploy it where they want to have one single management pane across multiple locations.

    What is most valuable?

    The most valuable feature is the ease of deployment.

    What needs improvement?

    The price could be slightly lowered to make it more competitive in the market.

    For how long have I used the solution?

    We have been reselling this product for between one and two years.

    What do I think about the stability of the solution?

    This product is quite stable and we haven't had any issues with our client.

    What do I think about the scalability of the solution?

    Scalability has not been a problem.

    How are customer service and technical support?

    The technical support is good.

    Which solution did I use previously and why did I switch?

    I have used Cisco Aironet as well, and I find the Meraki Wireless much easier to deploy.

    How was the initial setup?

    The initial setup is easier than some other solutions, such as Cisco Aironet. It takes four to five days to complete the deployment.

    What about the implementation team?

    Our in-house team does the deployment for our customers.

    What's my experience with pricing, setup cost, and licensing?

    This solution is slightly more expensive than others, such as Ruckus Wi-Fi. There are no costs in addition to the standard licensing fees.

    What other advice do I have?

    In summary, this is a good product and one that we recommend.

    I would rate this solution a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Buyer's Guide
    Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
    Updated: December 2024
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    Buyer's Guide
    Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.