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Ammar_Farhat - PeerSpot reviewer
Head of IT at Hubtech
Real User
Good monitoring and reporting features, and easy to install
Pros and Cons
  • "The most valuable features are the management tools, including monitoring and reporting."
  • "In the future, I would like to see IP telephony in Saudi Arabia."

What is most valuable?

The most valuable features are the management tools, including monitoring and reporting.

It can also be used for monitoring photos for all iPhones. It's an awesome application!

What needs improvement?

The price is good, but it could be improved.

The camera needs improvement because currently, it only accepts a 128-gigabyte memory card. It's too small to record a video.

In the future, I would like to see IP telephony in Saudi Arabia. It is currently not available.

For how long have I used the solution?

I have been using this solution for one month.

What do I think about the stability of the solution?

The stability is very good.

Buyer's Guide
Cisco Meraki Wireless LAN
January 2025
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The scalability of this solution is good.

How are customer service and support?

The support for this solution is good. They're brilliant.

How was the initial setup?

The initial setup was very easy to install.

What other advice do I have?

I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
IT Specialist at a tech services company with 11-50 employees
Real User
Easy solution if implemented on the cloud
Pros and Cons
  • "The monitoring device enables you to see the network health."
  • "Concern when there are a number of concurrent users."

What is our primary use case?

With Meraki Wireless Solutions of Cisco Wireless, I can manage them from the cloud. We are a partner of Cisco.

What is most valuable?

Being able to manage in the cloud is a valuable feature. The other valuable feature is the monitoring device, you can see the network health.

What needs improvement?

I have some problems when I want to connect some users when there are a lot of users and they disconnect.

Another pain point is that we have to manually do the frequency settings, especially the power of the access points.

What do I think about the stability of the solution?

Cisco Meraki is quite stable.

What do I think about the scalability of the solution?

This solution is scalable.

What's my experience with pricing, setup cost, and licensing?

Pricing of Cisco Meraki Wireless LAN could be better.

What other advice do I have?

The solution is easier if you implement it with the cloud. 

I would rate Cisco Meraki an 8 out of 10 because of the problems we have with concurrent users.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
January 2025
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
reviewer1023120 - PeerSpot reviewer
Network Engineer at a computer software company with 501-1,000 employees
Real User
Reliable and easy to set up but support varies in quality
Pros and Cons
  • "Provided reliability and a good price."
  • "Quality of technical support varies."

What is our primary use case?

The main use case is as an enterprise network for the user working in the office and for guests.

How has it helped my organization?

This solution has provided reliability and a good price for my organization.

What is most valuable?

The most valuable feature is wireless connectivity.

For how long have I used the solution?

I've been using this solution for two to three years.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and support?

The quality of technical support varies, sometimes it's very good, sometimes not.

Which solution did I use previously and why did I switch?

I also work with Cisco Wireless LAN. We choose to work with Meraki because we are familiar with the technology from selling the solution.

How was the initial setup?

The initial setup is quite straightforward. In general, setup should not take more than one or two days.

What's my experience with pricing, setup cost, and licensing?

Licensing is available on a yearly basis. A higher subscription fee may be necessary if extra features are required.

What other advice do I have?

Cisco Meraki is quite reliable and provides good support, on a par with other brands. It also requires less time to implement and maintain the network, and it can save running and operating costs. I would rate this solution as seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Deputy Manager at STBL
Reseller
Stable, scales according to our customers needs
Pros and Cons
  • "I have found it to be stable."

    What is our primary use case?

    We sell and provide technical support for the solution.

    For how long have I used the solution?

    We have been using the solution for approximately three years.

    What do I think about the stability of the solution?

    I have found it to be stable.

    What do I think about the scalability of the solution?

    The solution is scalable.

    What about the implementation team?

    We have 15 employees and we provide support for the solution to our customers.

    What's my experience with pricing, setup cost, and licensing?

    The price of the product could be cheaper.

    What other advice do I have?

    I would recommend the solution to others, we have sold it to over 100 customers.

    I rate Cisco Meraki Wireless LAN a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    MD and CEO at Aster Networks
    Real User
    Easy to setup and and offers a single point of management
    Pros and Cons
    • "The most valuable feature is cloud management."
    • "The Meraki platform needs better on-premises management options."

    What is our primary use case?

    We are a system integrator and this is one of the Wireless solutions that we implement for our customers.

    What is most valuable?

    The most valuable feature is cloud management.

    What needs improvement?

    The Meraki platform needs better on-premises management options.

    For how long have I used the solution?

    I have been working with this specific product for three years, and more generally with Cisco for 20.

    What do I think about the stability of the solution?

    This solution is scalable and we haven't had any issues with it. I would say that it is for medium-sized and enterprise-level businesses.

    What do I think about the scalability of the solution?

    Meraki Wireless LAN is a stable product.

    How are customer service and technical support?

    We have dealt with Cisco's technical support in the past and we are satisfied with the service.

    Which solution did I use previously and why did I switch?

    We have experience with similar products by other vendors such as Aruba and Arista, and we prefer products by Cisco.

    How was the initial setup?

    The initial setup is very easy. The length of time required for deployment depends on the situation at the client's site, in terms of readiness. It will also vary depending on the number of switches and routers that are in-place or need to be installed.

    Generally, the deployment will not take more than two hours.

    What other advice do I have?

    This is a product that we recommend over other similar ones by other vendors.

    I would rate this solution a ten out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    it_user1161036 - PeerSpot reviewer
    Senior Network Specialist at a real estate/law firm with 501-1,000 employees
    Real User
    Good technical support, but not stable and has poor functionality
    Pros and Cons
    • "Cisco's technical support is very good and better than other vendors."
    • "In the next release, I would like to see a third-party high tech center to connect multiple users to a particular network."

    What is most valuable?

    This is a cloud-based solution that is easily managed. You can manage the visibility and the cloud controller.  

    It's a cloud solution that we can access from anywhere, on a mobile phone or any device. We can connect to it, manage it, and we can configure it. It's simple, really easy.

    What needs improvement?

    The stability of this solution is not good. It needs improvement.

    Operation-wise this solution has some problems and the functionality is not very good.

    In the next release, I would like to see a third-party high tech center to connect multiple users to a particular network.

    For how long have I used the solution?

    I have been using this solution for fifteen years.

    What do I think about the stability of the solution?

    This solution is not stable.

    This solution is still evolving and sometimes the authentication stops working and the client is not able to browse anything even though it is connected. It's quite an unstable solution. 

    What do I think about the scalability of the solution?

    This solution is scalable. It's good and we have no issues.

    How are customer service and technical support?

    Cisco's technical support is very good and better than other vendors.

    What other advice do I have?

    I would rate this solution a five out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    reviewer1621110 - PeerSpot reviewer
    NETWORK PRODUCT MANAGER at a tech vendor with 51-200 employees
    Reseller
    Average, unremarkable, and basic
    Pros and Cons
    • "The initial setup is pretty straightforward."
    • "There's nothing that special about it."

    What is our primary use case?

    We primarily use the product as a wireless solution. We only deal with wireless. 

    What is most valuable?

    The pricing of the solution is excellent. They tend to offer special pricing, which our clients appreciate.

    The product is very reliable and offers great performance. Our clients never complain about it. It doesn't cause any problems.

    The initial setup is pretty straightforward.

    It's very easy to manage in the control panel. The option to manage and review the connection in the dashboard is very interesting. This is a very easy way to view the signal and it works online.  

    The product works and offers a good connection for the users. 

    What needs improvement?

    This is just an option that customers can choose from. There's nothing that special about it. As a basic solution it does the job, however, I can't say it's fabulous.

    What do I think about the stability of the solution?

    The stability of the product is good. It doesn't crash or freeze and there are no bugs or glitches. It's a reliable solution.

    Which solution did I use previously and why did I switch?

    We also work with Aruba and Ruckus. We offer all three to our clients and they tend to choose which one they want to work with, or which has the best price point for them.

    How was the initial setup?

    The setup and onboarding process is fine. It's pretty straightforward. I wouldn't describe it as overly complex or difficult. A company shouldn't have any issues with the process. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing is pretty good. Customers don't seem to mind it. It's reasonable. 

    What other advice do I have?

    We're partners and resellers.

    It's important for us to present to our customer with some options. However, normally, our customers have a specific budget. In this case, we only move with the needs of our customers. In terms of Meraki, Ruckus, Aruba, et cetera, all work fine. We don't have problems. We don't have interference, or need a box reset, or face other kinds of problems.

    Overall, I would rate the solution at a four out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Anoop-Kumar - PeerSpot reviewer
    Video conferencing Admin at Akshara Enterprises India Pvt Ltd
    Real User
    HIPAA compliant, with good wireless monitoring but the throughput could be better
    Pros and Cons
    • "Cisco Meraki is HIPAA compliant."
    • "The throughput of the switches for wireless could be improved."

    What is our primary use case?

    We are implementors. We implement solutions for our clients.

    What is most valuable?

    All of the compliances are available with Cisco Meraki. For example, you have all of the HIPAA compliance. Cisco Meraki is HIPAA compliant.

    Because of HIPAA compliance, it can be used in the pharmaceutical industries.

    I like cloud-based monitoring.

    What needs improvement?

    The throughput of the switches for wireless could be improved. I am expecting more from it. The bandwidth should be improved. It should be increased.

    For how long have I used the solution?

    We have been dealing with this solution for six months.

    What do I think about the stability of the solution?

    It's a stable solution. There are no issues with stability.

    What do I think about the scalability of the solution?

    There is no problem with scaling. It's a scalable product.

    Which solution did I use previously and why did I switch?

    We have recently provided a client the complete Aruba solution. It's both on-premises and on the cloud, for switching, for wireless, and monitoring. It is called Aruba Central.

    What other advice do I have?

    I would rate this solution a seven out of then.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
    PeerSpot user
    Buyer's Guide
    Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
    Updated: January 2025
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    Buyer's Guide
    Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.