We are using Cisco Meraki Wireless LAN for our corporate network for internal users.
Network and Telecommunications Coordinator at Grupo Monge
Beneficial cloud management, reliable, and good support
Pros and Cons
- "The most valuable features of Cisco Meraki Wireless LAN are the ease of use and the ability to manage it from the cloud."
- "The initial setup was simple. However, the full deployment could be easier."
What is our primary use case?
What is most valuable?
The most valuable features of Cisco Meraki Wireless LAN are the ease of use and the ability to manage it from the cloud.
For how long have I used the solution?
I have been using Cisco Meraki Wireless LAN for approximately one year.
What do I think about the stability of the solution?
The stability of good for Cisco Meraki Wireless LAN.
Buyer's Guide
Cisco Meraki Wireless LAN
November 2024
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
What do I think about the scalability of the solution?
Cisco Meraki Wireless LAN is scalable.
How are customer service and support?
The support from Cisco Meraki Wireless LAN is good.
Which solution did I use previously and why did I switch?
We used Cisco Aironet before we switched to Cisco Meraki Wireless LAN.
How was the initial setup?
The initial setup was simple. However, the full deployment could be easier.
What about the implementation team?
We used a local partner for the implementation. We use four technicians for the maintenance and deployment of the solution.
What's my experience with pricing, setup cost, and licensing?
The price of Cisco Meraki Wireless LAN could be improved, it is too expensive. We pay for the solution on an annual basis.
Which other solutions did I evaluate?
We evaluated other solutions before choosing Cisco Meraki Wireless LAN.
What other advice do I have?
I would recommend this solution to others.
I rate Cisco Meraki Wireless LAN a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Infrastructure Engineer at a non-tech company with 501-1,000 employees
Enables you to monitor traffic so you can see if the network is having issues and allows you to easily locate computers in the cloud
Pros and Cons
- "If you're trying to identify one of the switches or pinpoint a computer or pinpoint something, you could find it just like that and change the IP address. It's easiest to do it that way."
- "Documentation could be improved, but everything else has been spot-on."
What is our primary use case?
We sent everybody home because of the new variant. People were trying to be safe, so we decided if you want to connect to our network, use this solution.
The solution is deployed on a private cloud. The cloud provider is Microsoft Azure.
How has it helped my organization?
Instead of having to go the old-fashioned dinosaur way and look for the computers, you could just look in the cloud, find the computer, and change the IP address. That helped so much. I was like, "This is the Mac address. Find it up there, change the IP address from A to B," and then we could continue doing work from there.
What is most valuable?
You can monitor traffic so you can see if the network is having issues or laggy or what people are doing. You can point them out and say, "Stop doing that." If you're trying to identify one of the switches or pinpoint a computer or pinpoint something, you could find it just like that and change the IP address. It's easiest to do it that way.
What needs improvement?
Documentation could be improved, but everything else has been spot-on.
For how long have I used the solution?
I have been using this solution for a couple of years.
What do I think about the stability of the solution?
There have been no issues with stability. The solution is being used every day in my organization.
The solution doesn't require a lot of maintenance. It's easy to do. If you go on the cloud, you can just push the updates from there.
What do I think about the scalability of the solution?
The solution is scalable. There are 200-300 users in our organization. There are plans to increase usage in the future.
How was the initial setup?
Implementation was straightforward. It took a couple of months to set up, implement, and start using.
For initial setup, you have to do the access once and then you have to go to the cloud to make sure they connect.
What about the implementation team?
We used a consultant from Cisco.
What other advice do I have?
I would rate this solution 10 out of 10.
It makes life easier. You don't have to go cabling. It saves time. It saves man hours. It's just better. My advice is to use this solution instead of using the old-fashioned one. It will save you headaches.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Meraki Wireless LAN
November 2024
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Infrastructure/Telcom Coordinator at Schnellecke Group AG & Co. KG
Friendly to manage and good in office environments
Pros and Cons
- "The most valuable feature is that the solution is friendly to manage."
- "An area for improvement would be that Meraki doesn't work well in a warehouse environment. The device is too sensitive to other wireless devices, which provokes noise and can require a reboot to erase this."
What is our primary use case?
My primary use of this solution is to provide WiFi to users and guests.
What is most valuable?
The most valuable feature is that the solution is friendly to manage.
What needs improvement?
An area for improvement would be that Meraki doesn't work well in a warehouse environment. The device is too sensitive to other wireless devices, which provokes noise and can require a reboot to erase this. In addition, the cost of the product could be better.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The stability of this product is good.
What do I think about the scalability of the solution?
This solution has good scalability.
How are customer service and support?
Cisco's technical support is good.
Which solution did I use previously and why did I switch?
Previously, I used TP-Link, but it's designed for use in the home, so I switched to Cisco, which is a better product for the office.
How was the initial setup?
The initial setup is easy.
What about the implementation team?
I used a partner team to implement, which took around thirty minutes.
What's my experience with pricing, setup cost, and licensing?
My yearly license costs $200.
What other advice do I have?
This is a good solution for the office but not for warehouses. I would give this solution a rating of eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Virtual IT Director at a educational organization with 11-50 employees
Stable, no issues and meets specifications
Pros and Cons
- "The most valuable thing to me is the stability of the product."
- "The price could be slightly better, but then again, we negotiate deals every time so the market price isn't really relevant."
What is our primary use case?
I do networking fit-outs for schools. I'm an advisor to about 30,000 schools.
What is most valuable?
The most valuable thing to me is the stability of the product.
For how long have I used the solution?
I've been in the business 47 years, and I've been using Meraki for as long as they've been in business, which is about 14 years now.
What do I think about the scalability of the solution?
I don't have an issue. It meets specifications.
How are customer service and technical support?
I don't get involved on that end of it.
How was the initial setup?
I don't get involved in the setup or installation.
What's my experience with pricing, setup cost, and licensing?
The price could be slightly better, but then again, we negotiate deals every time so the market price isn't really relevant.
What other advice do I have?
I would rate it eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Advanced IT Executive at a tech services company with 1,001-5,000 employees
A solid product with good network security and the potential to scale
Pros and Cons
- "The network security the solution provides is its most valuable aspect."
- "The licensing could be a bit better."
What is our primary use case?
The product is used mainly for wireless switching security. I like to call it network security, however, they also have products on that end, such as FC LAN. I don't focus too much on the wireless stuff. I focus on the services and products.
What is most valuable?
The network security the solution provides is its most valuable aspect.
Overall, it's a very solid product. I really like it.
The initial setup is pretty straightforward.
The solution scales very well.
We've found the product to be quite stable.
What needs improvement?
On the performance side, there are always updates to different versions. It's more just getting it out to the client-side that's often the issue.
The licensing could be a bit better.
They should market Meraki as a mid-level solution for SMBs. There are a lot of SMBs out there, and they could use this technology.
For how long have I used the solution?
I've used the solution for a while, however, it's hard to give a timeframe. I use it as clients use it. They can go on and off of it, or I can be on different accounts.
What do I think about the stability of the solution?
The stability has been very good. It's very solid. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution can scale very well. There are not problems expanding it if you need to as an organization. It's easy enough to do. Even on an enterprise-level, you can scale.
How are customer service and technical support?
Technical support is more channeled to the partner side of things. However, Cisco is a great product and has a great team.
Which solution did I use previously and why did I switch?
I can name a lot of companies that do network security, however, we pull up Cisco Meraki and we read off everything they do.
How was the initial setup?
The initial setup isn't overly complex. It's pretty straightforward. A company shouldn't have trouble implementing it.
What's my experience with pricing, setup cost, and licensing?
I don't deal with pricing directly, however, it's my understanding that it is around $40 per unit. I'm not well versed in MDM pricing, to be honest. It's not something I work with.
I'm more on the managed services, professional services, which includes getting everything set up and dealing with all the problems around it, versus the actual licensing part.
What other advice do I have?
We're partners with Cisco. Meraki is probably one of the number one solutions. On my team that's all we've talked about or sold. Cisco is 100%, one of our top partners.
Just in terms of network security, there's a lot of digital transformation happening. There will be a lot of moving to the cloud for many customers and you'd be surprised how many enterprises still just aren't prepared for the changes that are coming their way.
I'd rate the solution at an eight out of ten. It's a legitimate switch and a legitimate solution. It does what it says and it gets the job done.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Head of Digital Solutions at a computer software company with 201-500 employees
Easy to use with great dashboards and good business insights
Pros and Cons
- "The solution is very easy to use."
- "It would be nice to have licensing that stays in place while the system is being renovated or changed."
What is most valuable?
The solution is very easy to use. The user interface is very nice.
There are really great dashboards available. Users can see everything they need to on one pane of glass.
Users have the capability of capturing business insights on the solution. For example, we can see who uses the WiFi or monitor movement.
What needs improvement?
The solution should be open to introducing more IoT sensors and to have a more complete solution to medium-sized customers.
The solution could saturate more of the market, as likely 80% of the market would like to see more simple solutions such as Meraki.
It would be ideal if you didn't necessarily have to go to professionals to get a product like this. It should be sold more in the retail space.
It would be great if the solution could integrate with Amazon Alexa. We'd be able to leverage Meraki and build more intelligent homes and businesses. It would help us build new items we could deliver to our clients, and to build better B2C relations.
It would be nice to have licensing that stays in place while the system is being renovated or changed. If there was a way to have remote WiFi to support local connections during issues, so that technical support doesn't have to shut down the entire network, that would be great. If there was something like a robot that could continue running the network while there are licensing or technical issues, so that WiFi never goes down, that would be an ideal situation.
Which solution did I use previously and why did I switch?
We used to sell other Cisco solutions, however, now we only really focus on Meraki.
What other advice do I have?
The solution from Meraki is more public cloud, however, if we need to we have an internal team that manages alarms, and coordinates action zone disputes to changes devices when it is needed, and have support to our customers.
We have partners that can sell the solution to us, and we in turn offer them to our clients. We're similar to a reseller.
In general, I would rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Technical Consultant at Alstix
Stable solution and has good technical support service
Pros and Cons
- "It is a scalable solution."
- "Its pricing could be better."
What needs improvement?
The cost for the solution's license could be better.
For how long have I used the solution?
We have used the solution for seven years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. We had 50 solution users in our organization.
How are customer service and support?
The solution's technical support service is good.
How would you rate customer service and support?
Positive
How was the initial setup?
One executive is required for the solution's maintenance.
What's my experience with pricing, setup cost, and licensing?
It is an expensive solution. There are additional costs apart from standard licenses as well.
What other advice do I have?
It is a good product. I recommend it to others and rate it as a nine.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Cubit technologies at Cubit technologies LLC
Highly scalable but not very stable
Pros and Cons
- "The single dashboard of Cisco Meraki Wireless LAN is the most valuable feature for me."
- "It is not a very stable solution."
What is our primary use case?
We provide use cases for hospital systems and enterprise solutions where customers connect to Wi-Fi for office purposes. We also provide guest solutions.
What is most valuable?
The single dashboard of Cisco Meraki Wireless LAN is the most valuable feature for me.
What needs improvement?
In terms of improvement, the time taken to update to the cloud can be made better. There is a small delay, so if there is a way to make it real-time, exactly like a real-time update, that would be the best option. Log monitoring and log view features can also be improved upon.
For how long have I used the solution?
I have been using this solution for more than eight years.
What do I think about the stability of the solution?
It is not a very stable solution.
What do I think about the scalability of the solution?
It is a super scalable solution. There are no limitations to the number of devices you can add.
How are customer service and support?
The customer service team is awesome. Each time we call, we're connected with a new engineer who can quickly assess our issue and provide helpful guidance. However, Meraki should follow Cisco's approach, which would be more helpful for us.
How would you rate customer service and support?
Neutral
How was the initial setup?
I would rate my experience a seven out of ten. It was easy.
What other advice do I have?
It's a must-try, completely cloud-managed solution. It can be used for non-critical environments.
Overall, I would rate the solution a seven out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros
sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros
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