Cisco Meraki Wireless LAN Reviews

The cost for the solution's license could be better.

We have used the solution for seven years.

It is a stable solution.

It is a scalable solution. We had 50 solution users in our organization.

The solution's technical support service is good.

Positive

One executive is required for the solution's maintenance.

It is an expensive solution. There are additional costs apart from standard licenses as well.

It is a good product. I recommend it to others and rate it as a nine.

We primarily use the solution for our campus environment.

The solution has worked very well in our campus environment. 

The solution has proven itself to be very stable so far.

The product is very easy to use.

The initial setup is very straightforward and easy.

We've found the connectivity to be excellent.

We would like the solution to work on the pricing of the solution. It would be ideal if it could bring the overall costs down.

We haven't even used the solution for a year yet. We've used it for about six months or so. It hasn't been that long just yet.

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. It's been good so far.

The solution can scale quite well. If a company needs to expand it, it can do so fairly easily.

We currently use the solution in order to cover 500 users at our company.

Our company does plan to increase usage in the future.

Technical support has been fine. We've found them to be helpful and responsive. We're satisfied with the level of support we receive.

The installation was very straightforward, from what I recall. A company shouldn't have any trouble with the initial setup. It's not overly complex or difficult. 

The deployment is pretty fast. It only took us about two hours or so. 

We did not need the assistance of a consultant or integrator. We handled the initial implementation ourselves. We handled it in-house.

The pricing could be cheaper. It's the one pain point.

We pay a monthly fee.

We are using the latest version of the solution. I can't speak to the actual version number.

I'd rate the solution at a nine out of ten. We haven't used it for that long, however, we have been quite satisfied with its overall capabilities.

I'd recommend the solution to other organizations and users.

They were for our Sheriff's department.

What I liked about these is that they worked. I didn't touch them or do anything with them. They were up and running when I came here. Once they are set up and running, you don't have to worry about them.

It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution.

It has been over three years.

They have been very stable. We didn't see any issues.

I didn't have to scale it. We had 26 users. They included secretaries and deputies to Sheriff.

I never used them. I never had to.

They were set up before I got here.

It is expensive.

I would advise others to take a look at Juniper. We were using Cisco Meraki devices, but they are kind of end-of-life. We're changing our systems because of a policy change about the use of wireless solutions. So, we don't need them anymore. Juniper seems to have a lot more to offer for future expansion.

I would rate Cisco Meraki Wireless LAN a nine out of ten. It works well.

The solution is very easy to use. The user interface is very nice.

There are really great dashboards available. Users can see everything they need to on one pane of glass.

Users have the capability of capturing business insights on the solution. For example, we can see who uses the WiFi or monitor movement.

The solution should be open to introducing more IoT sensors and to have a more complete solution to medium-sized customers.

The solution could saturate more of the market, as likely 80% of the market would like to see more simple solutions such as Meraki.

It would be ideal if you didn't necessarily have to go to professionals to get a product like this. It should be sold more in the retail space. 

It would be great if the solution could integrate with Amazon Alexa. We'd be able to leverage Meraki and build more intelligent homes and businesses. It would help us build new items we could deliver to our clients, and to build better B2C relations.

It would be nice to have licensing that stays in place while the system is being renovated or changed. If there was a way to have remote WiFi to support local connections during issues, so that technical support doesn't have to shut down the entire network, that would be great. If there was something like a robot that could continue running the network while there are licensing or technical issues, so that WiFi never goes down, that would be an ideal situation.

We used to sell other Cisco solutions, however, now we only really focus on Meraki.

The solution from Meraki is more public cloud, however, if we need to we have an internal team that manages alarms, and coordinates action zone disputes to changes devices when it is needed, and have support to our customers.

We have partners that can sell the solution to us, and we in turn offer them to our clients. We're similar to a reseller.

In general, I would rate the solution at an eight out of ten.

The Dashboard, with its centralized "cloud" interface is the most valuable feature of Meraki. If you are a smaller organization, have a small IT staff, and/or basic wireless needs Meraki provides the perfect solution. That is not to say that larger more educated organizations might not also find Meraki to be a great fit.

We use Meraki as a managed service provider for several clients that found the product and price a fit for their organization.

One of the virtues of the product could possibly be viewed as an achilles heel. The product is straightforward and does not have lots of features and fine tuning available vendors such as Cisco and Aruba. Some may be available when unlocked by Meraki TAC, but the product is not as feature rich as non-cloud offerings. This may be viewed as a positive by many users that do not want the complexity that comes with the extra features.

I have been certified and used this product for 3 years.

Very few issues. TAC works well with standard requests. If one needs something very advanced and rarely needed the TAC has difficulty escalating quickly.

The product is completely stable in our implementations.

The Meraki products scale quite well by allowing multiple organization with subdivisions of "networks" APs can be added to networks and tagged with other information as well. I would say that it works best for organizations with many diverse locations with smaller numbers of APs.

I would say that customer service is an 8/10

For basic technical support I give a 9/10. Once in the BETA program Irate Meraki a 10/10. The area in between basic support and "white glove" BETA program support is a little rough as I think most Meraki users keep things simple.

My company implements Cisco and Meraki and are certified for both. As I am also Aruba certified we occasionally service Aruba implementations.

Setup is very straightforward. The GUI is very intuitive.

We are the vendor doing the implementation and often maintenance/monitoring.

Pricing is directly tied to licensing. Longer terms are a better value than shorter ones, but the customer needs to determine which options is best.

yes we evaluated all the competition.

I think the IoT integration is the most valuable. I started applying IoT solutions 12 years ago on location-based services. Aruba had implemented this at the time. So I think the integration, particularly into the applications and stuff, is pretty interesting in Meraki. It's a substantial network from my point of view. It's good.

You're starting to see CO2-type sensors come into the classrooms and stuff like that. So it would be nice to build some "if-then" functions into IoT-type sensors. For instance, if a classroom has high CO2 levels, you could automatically open the Windows and use heat exchange to bring in fresh air into the room. At the same time, you could have the temperature control adjust automatically so it doesn't get too hot or too.  So you would need to plug in some configurable where you collect the output from the sensors and have it carry out some small actions based on that. I think it's well within Meraki's capabilities. 

I've been working in IT for 40 years. I was working on Nortel products even before Cisco, so I have more than 20 years of experience in WiFi alone.

Everything works. I can't knock the product. I know a lot of the senior management within Meraki and used to work with them at Nortel. I know many people who work on the product side, and I've never had a problem. I've deployed Meraki for one customer with 2,500 sites in the UK, and I don't think I've ever had a wireless AP go faulty on me. We've just never had a failure, to be quite honest. That's unusual.

The only thing that always causes problems with Meraki is the license. It's a bit of a bugbear with Meraki, and it remains today. So it's an unusual concept compared to the other products in the marketplace, but then it does cause a bit of a nuisance from time to time. The license they sell is difficult.

I've worked on Meraki and other Cisco products as well as Hewlett Packard, Aruba, Siemens, and Aerohive. Aruba's first-class product is easy to work with, and I've done a lot of the complicated location with services on the Aruba kit. Most of the WiFi solutions are pretty good. The main difference between products is the application integration for location-based or IoT services, and Meraki has a good lead. You can buy IoT centers that work. So I know they're pretty basic sensors, and they are a bit expensive. However, I don't think you can beat Meraki when you're talking about multiple deployments, particularly in retail and stuff like that. It's very good for that. With loads of different sites and small amounts of kit, it works perfectly. I haven't had many problems, and in the many times I've worked with the kit, it's never failed me. That's unusual.

I rate Cisco Meraki WLAN mine of 10. However, it would be a 10 out of 10 if it could apply some conditional logic where the result from a sensor triggers an action on another IoT device, such as a motorized heat exchanger, to bring fresh air into the building. If you were able to do something like that, it would improve things even more. It's a good LAN, but there's always room for improvement. There are some things that I'd like to see, such as more applications, integrations, and stuff like that, but apart from that, it's pretty good.

When you look at the benefits, some wireless solutions are more flexible than others. Meraki is easy to configure and monitor. The best thing Meraki can do is give them a test AP on their network because there is some problem with APN allowing other kits on the network and letting people test, but handover between the APs is satisfactory. I've got four APs in my home that go between the office, workshop, and high space, and the handover is still seamless. The coverage is brilliant from my point of view. I deployed it in a large warehouse, and handover was seamless. It was covered. To me, the easiest way is to get a customer to test their network with two, so they can do a handover and allow them to test and configure. That's plug-and-play.

I work for an elementary school and Meraki's used to cover the entire building with wifi. It's not just a specific location. We're a kindergarten through sixth-grade school — an elementary school.

In terms of the product, it's been very good for us. They don't have all of the tools built-in that we would like to have such as heat mapping, but when it comes to managing it, it is straightforward and easily operated. We're able to automate as well as manually control as necessary.

This solution could benefit from a heat mapping ability so that you can tell where the hotspots are, and where the good signals are. To have that be available from within the management software would be fantastic.

We've been using this solution for four years.

Stability-wise, it's excellent. However, the software cannot tell us where there are issues. It would be nice if it could point them out to us, but without that event's information, it's more of a challenge. In terms of when we see that it's working, we know that it will be working, period. It's simply reliable.

It's very scalable. We could increase the system we have, but because of its age, we actually need to replace the entire thing at once. So instead of doing it piecemeal and having some of the older products remain while we put in a new product, we would rather replace the whole system. 

We have not used Meraki support directly. We haven't had any problems that were so horrible that we needed their assistance.

We're looking at whether to replace Meraki or go with ruckus or Aruba. There are all sorts of options for us. The signal coverage has been quite good with Meraki, but we just simply are in need of a stronger system than what we have now. 

I was very surprised. The initial setup was very straightforward. 

We had a company (reseller) install this solution because we needed so many access points. Once they put it in place and did the initial configuration, everything was straightforward and easily managed.

I don't recall the licensing cost. There is a hardware cost and separate licensing. We did buy the free lessons, but I can't recall how much it cost.

In terms of caution, I don't have any advice. In terms of a recommendation, it's been a very stable system for us. However, because our needs grew exponentially when we had to go one-to-one for students, this has made things too complicated. That's why we're looking into upgrading and replacing the whole system. Still, Meraki is not off of our list while we're considering new solutions.

Overall, on a scale from one to ten, I would give this solution a rating of ten.

We mainly are in retail, and we provide all kinds of wireless solutions. We use Cisco Meraki Wireless LAN for all kinds of use cases, and we are using its latest version.

Its flexibility, ease of management via the portal, and the variety of access points are the most valuable features.

I would like to see integration with sensors.

I have been selling this solution for five years.

It is very stable.

It is very scalable. Our customers have around 200,000 users.

Their technical support is really good. I just have to give them a call. They are there almost 24/7.

It is easy to install. I set up my own network within half an hour.

The cost is not so much for Wireless LAN, but when you have to get the security license, it costs a lot.

I would absolutely recommend this solution. We will keep selling this solution.

I would rate Cisco Meraki Wireless LAN an eight out of ten.