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Namra Saif - PeerSpot reviewer
IT Sales Engineer at Comstar - Information Systems Associates Ltd.
Real User
Top 5
Offers flexibility and a centralized dashboard
Pros and Cons
  • "The product offers HA solutions and redundancy features to ensure reliable operations."
  • "There needs to be some work done on security because, with time, some viruses may emerge that one may not know about."

What is our primary use case?

I have sold Cisco Meraki Wireless LAN in Pakistan's market since its cloud management features are good.

The product is useful for security purposes, specifically network security or to secure a network. It is useful for our company's clients who want to secure their network over the cloud. The product helps to manage your network centrally.

How has it helped my organization?

The product offers solutions for businesses ranging from small to large companies. The product offers HA solutions and redundancy features to ensure reliable operations. Some products don't offer the aforementioned features. The tool offers products for small businesses and large enterprises, with high availability and redundancy features.

What needs improvement?

There needs to be some work done on security because, with time, some viruses may emerge that one may not know about. The tool provides basic security features for VPNs like IPS and IDS. The tool should have its own lab where engineers can work on new viruses or upcoming and undefined viruses.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for more than two years. I am a seller of the product.

Buyer's Guide
Cisco Meraki Wireless LAN
February 2025
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
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What do I think about the stability of the solution?

The product's stability is good. The product can improve in the area of security. The switches provided by the product are good and are commonly used in Pakistan. There is also demand for used switches in Pakistan. In Pakistan, businesses cannot afford new switches, or they face some import-related issues when it comes to products like the Cisco Meraki Wireless LAN. Pakistan market has a few network switches in stock as a backup. In terms of network switches, the tool is good, and I rate it an eight and a half out of ten. In terms of security, the product needs to improve.

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

If I compare the other brands in the market, like Sangfor or Sophos, with Cisco in terms of security, I see that Cisco is not a part of the Gartner Report. Cisco is deployed in multinational companies and not in small to mid-sized organizations.

How are customer service and support?

The solution's technical support is good. Through Google, you can get support from the product's community website, on which you can reach out to comments to help you deal with the areas where you are stuck with the product.

How was the initial setup?

The product's initial setup phase is not complex. It is quite easy to configure or deploy it due to its simple and centralized backbone.

The solution is deployed on the cloud model.

The deployment process is easy since you just need to connect the firewall. You can log in to Cisco portal and put in your password and user information, after which it opens your dashboard. You can configure whatever policy you want to implement and use it as per your requirements. You can activate your license by simply putting in the license key. If you face any issues with the tool, you can open a ticket with Cisco's support team or approach resellers. I also help people who face issues with the product. I can align my technical team to help those who have issues with the tool.

Which other solutions did I evaluate?

Against Cisco Meraki Wireless LAN, I offer tools like Sangfor and Sophos. Many of my company's customers opt for Sophos, considering its visibility in the Gartner Report.

What other advice do I have?

only sold a few Cisco Meraki Wireless LANs in the market. My company's clients had asked me about the specific models of the product, and I had them in stock, so I sold them without having to convince them or tell them the technical features of the tool. My company's clients already know about the product via its website and how easy it is to integrate and use the scalability features. My company's clients are also aware of the tool's subscription and base licensing that Cisco offers. As I am a salesperson, I don't think it's difficult to convince IT people to use the tool since they already know about Cisco. It is a positive thing how Cisco has captured the market.

The most valuable feature of the product for network management stems from the fact that the product is flexible, has a centralized dashboard, and offers a yearly subscription-based licensing model and support while being scalable, reliable, and cloud-centric. The tool is already popular in the market.

The tool's analytics are quite capable of securing a user's network, and the insights from Cisco Meraki ITM are good as they allow organizations to get valuable insights in areas like visitor behavior, traffic patterns, and device presence in an environment. There are a lot of resellers that deal in Cisco, so its availability is not difficult.

In terms of the tool's built-in security features, VPN capabilities are quite good. Intrusion detection systems and intrusion prevention systems (IPS) can filter out malicious content and offer advanced security features. The product can offer protection against malware and offer a threat intelligence platform. The tool provides basic features that can be used as default or built-in functionalities.

Considering the technical support and security features, I recommend the product to those who plan to use it.

The scalability of the tool aligns with my organization's goals.

I rate the overall tool out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Octavian Andrei Drugu - PeerSpot reviewer
Presales Manager at IXODRON
Real User
Top 10
The outstanding visibility offered by the tool to its users makes it a tool that can be easily deployed and managed
Pros and Cons
  • "The initial setup of Cisco Meraki Wireless LAN was very easy."
  • "The solution's mobile application and management of dashboards are areas with shortcomings that need improvement."

What is our primary use case?

My company deals with Cisco Meraki Wireless LAN since it provides better visibility, from my point of view, making it easier to manage. With Cisco Meraki Wireless LAN, you don't need to create something else to create controllers. You can just enter in your internet browser to deploy and manage it from there. L7 firewall is also a very good sync option available with Cisco Meraki Wireless LAN.

What is most valuable?

The most valuable feature of the solution is the simplicity of operating it, which is its biggest asset. The product also has similar, if not better, capabilities than traditional wireless access points.

What needs improvement?

As a daily user of the solution, I haven't found anything that needs improvement. The solution's mobile application and management of dashboards are areas with shortcomings that need improvement.

Though there are a few features that I would like to see in future releases of the product, they cannot be made possible.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for a year. I am an integrator and not an end-user of the solution. I don't remember the product version I use.

What do I think about the stability of the solution?

It is a very stable solution. Besides a few outages from my power supply, I had no problems with the solution.

What do I think about the scalability of the solution?

It is a scalable solution, though I never tried to use its scalability option. I don't even know how many devices you can add to the product.

How are customer service and support?

I have, unfortunately, never interacted with the technical support team of the product. Based on the opinions of others, I came to know that the product's technical support team is very good.

Which solution did I use previously and why did I switch?

I don't have any experience with other solutions at a business level. I work with Huawei and TP-Link at home, though I find Cisco Meraki Wireless LAN comparatively superior. Huawei and TP-Link's costs are very low, while Cisco Meraki Wireless LAN is more reliable from both hardware and security point of view.

How was the initial setup?

The initial setup of Cisco Meraki Wireless LAN was very easy.

Though, I don't remember the steps involved in the deployment process of the solution since it was done a year ago. The deployment process was very simple because I only had to make a few clicks to create an account on the device to complete the deployment process. In the last stage of the deployment process, you need to put your license into the product and configure your SSID.

What's my experience with pricing, setup cost, and licensing?

Cisco Meraki Wireless LAN is not a reasonably priced product for home use. Cisco Meraki Wireless LAN is a reasonably priced product for enterprise-sized businesses.

What other advice do I have?

Apart from the firmware upgrades, no other processes are followed to maintain the solution.

I wouldn't recommend the product to those planning to use it at their home. I recommend the product to those planning to use it commercially in a certain industry or market.

I rate the overall product an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
February 2025
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Senior Product Manager at a tech services company with 1,001-5,000 employees
Real User
A flexible solution that provides great in-depth visibility for network analytics
Pros and Cons
  • "The most amazing part is that their Access Points have the ability to connect to multiple conference devices at different times, and it shows you the very in-depth Wi-Fi analytics through their dashboard."
  • "We would like to see Wi-Fi 6 support for devices sold in the Middle East."

What is our primary use case?

We are a solution integrator and this is one of the products that we provide to our customers.

I develop, market, and strategize products.

We have customers in all sorts of market segments including large businesses, government, SMEs, retail, hospitals, hotels, and others. We have a lot of clients who use this product.

How has it helped my organization?

Well since we are reselling the Meraki as Partner product, the aim was to choose the vendor for the organization as revenue-generating and enhance customer experience product, Meraki happened to be the best fit in this regard. We marketed this product according to regional market trends, and it generated potential sales leads for the company. 

What is most valuable?

One of the best features of this solution is that it has enough in-depth visibility for the people who connect to their wireless technology.

This solution is quite flexible and compatible with other devices.

The most amazing part is that their access points have the ability to connect to multiple conference devices at different times, and it shows you the very in-depth Wi-Fi analytics through their dashboard.

This solution is simple and easy to use.

What needs improvement?

These products are more suitable for SMB rather than an enterprise for one of the listed Access Points like MR-20, Whereas MR-33 and above models covers and target the Enterprise customers.

We would like to see Wi-Fi 6 support for devices sold in the Middle East, however, Meraki has introduced WiFi-6 where we would strategize our GTM plans for WiFi 6, where we would offer WiFi 6 to specific customers with extensive needs of high WiFi availability in KSA.

For how long have I used the solution?

I have been working this solution for almost one year.

What do I think about the stability of the solution?

It's a very stable solution, the stability of wireless networks depends upon a lot of factor like how much and complex the requirement is for the customer, its not always necessary to have bulk Access Point installed on customer site, in case of Meraki as of different model option and feature like high-density broadcasting, few access points would be enough to cover WiFi coverage, The solution itself is stable. As its cloud-based Access Points, The stability in Meraki networks is autonomous. 

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and technical support?

The service with them has been amazing. I would rate their technical support a nine out of ten.

Which solution did I use previously and why did I switch?

We did competitive and comparative analysis while we were in the ideation phase for the company, having said that, after reaching conclusion to our ideation study, we found Meraki as a market leader in WiFi technology from a commercial perspective as well as features and benefits to end customers. Thus we choose to go with Meraki as our Strategic Partner for our standard WiFi product. 

How was the initial setup?

The initial setup of this solution is plug and play and very straightforward.

What about the implementation team?

We never used vendor teams to install or configure rather we have our own certified people working to install the configure the Meraki network at customer premises. In fact, we have our own business processes which the organization follows. 

What's my experience with pricing, setup cost, and licensing?

The setup cost varies from Service Provider to others, how they want to build the cost model. The licensing part for Meraki is extensible, it depends on which model you would choose to offer to the market as SP. Mostly pricing models are yearly contractual fees, but normally you would pay as one time cost as SP. In our case, we followed the international pricing trend for WiFi where you Bundle connectivity Per Access Point on a flat-rate monthly fee, and the customer doesn't want to pay extra charges and want easy to install plug and play solutions. In that specific case, you transfer the ownership of the hardware to the customer, while you charge only for Monitoring and Management which are minimal fees. 

Which other solutions did I evaluate?

We did look into other options, there are pros and cons, but since the company strategy was to focus on SME's, we found Meraki was the most suitable option. The option that we were looking for the Field Operations for Site Survey, Meraki Access Point had features like Site Survey Mode where Access Point would detect the signal strength and adjust its broadcasting range to premises where it was installed. In other vendors, we did not find that feature. This was important for us to make an easier job for our Field Operations teams who would visit the customer site to install the WiFi Solution, it saved time and efforts and especially the Site Survey cost which was Plus in reducing the Operations Opex for WiFi.

What other advice do I have?

The implementation and suitability of this product depend on the client and the want they want to achieve.

When it comes to Wi-Fi wireless technology, you also have to consider 5G. The 5G is already here and it's the fastest, ever, wireless network. There is going to be a conflict between Wi-Fi and 5G when it comes to what enterprises are using. Wi-Fi 6 will help to keep the technology in the market.

I would rate this solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
reviewer1073604 - PeerSpot reviewer
Presale Consultant at a comms service provider with 10,001+ employees
Real User
User-friendly with a great dashboard and very good scalability
Pros and Cons
  • "The solution is easily scalable. There are not really any limits for the customer in terms of expanding if they need to."
  • "Meraki should share their viability roadmap. It is really hard to know which functionality will appear or when they will be available. It is also hard to know which features are available now but are not visible on the dashboard."

What is most valuable?

The dashboard is the solution's most valuable feature. It's very user-friendly. It's a good solution for people that don't have a big technical team.

What needs improvement?

In many wireless solutions, there are a lot of things that can be added, like WiFi 6. 

Meraki should share its viability roadmap. It is really hard to know which functionality will appear or when they will be available. It is also hard to know which features are available now but are not visible on the dashboard.

In France, there's a law that requires we should keep a log of connection for 1 year, so it would be really nice to have a solution or feature that allows us to keep a log in the cloud during the year with log rotations and secure log authorizations. Right now, in France, it is not possible.

For how long have I used the solution?

I've been dealing with the solution for 25 years.

What do I think about the stability of the solution?

So far, we haven't had issues with stability. 

What do I think about the scalability of the solution?

The solution is easily scalable. There are not really any limits for the customer in terms of expanding if they need to.

How are customer service and technical support?

The technical support of Meraki is very good. They're always quick to answer. You can create a case on your dashboard and after a maximum of 30 minutes, they contact you. This is a great process. Many other solutions should copy their support model. 

How was the initial setup?

The initial setup is easy; it's not complex at all.

In terms of deployment, depending on the customer, it can be installed rather quickly. A customer can even handle the installation themselves.  Some may need more help with design, and it can take a bit more time to do that, but overall it's rather simple. 

What other advice do I have?

We're a partner with Cisco. We create architecture for customers and design solutions for surveillance products. We also deploy WiFi production engineers from our company.

My advice to others considering implementation is to be aware of Meraki limitations. If you are not sure if the features you need are available, you should verify that with Meraki. It will keep you from having any surprises down the road.

I'd rate the solution nine out of ten. It's a really good product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Oscar Cerdas - PeerSpot reviewer
Network and Telecommunications Coordinator at Grupo Monge
Real User
Beneficial cloud management, reliable, and good support
Pros and Cons
  • "The most valuable features of Cisco Meraki Wireless LAN are the ease of use and the ability to manage it from the cloud."
  • "The initial setup was simple. However, the full deployment could be easier."

What is our primary use case?

We are using Cisco Meraki Wireless LAN for our corporate network for internal users. 

What is most valuable?

The most valuable features of Cisco Meraki Wireless LAN are the ease of use and the ability to manage it from the cloud.

For how long have I used the solution?

I have been using Cisco Meraki Wireless LAN for approximately one year.

What do I think about the stability of the solution?

The stability of good for Cisco Meraki Wireless LAN.

What do I think about the scalability of the solution?

Cisco Meraki Wireless LAN is scalable.

How are customer service and support?

The support from Cisco Meraki Wireless LAN is good.

Which solution did I use previously and why did I switch?

We used Cisco Aironet before we switched to Cisco Meraki Wireless LAN.

How was the initial setup?

The initial setup was simple. However, the full deployment could be easier.

What about the implementation team?

We used a local partner for the implementation. We use four technicians for the maintenance and deployment of the solution.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco Meraki Wireless LAN could be improved, it is too expensive. We pay for the solution on an annual basis.

Which other solutions did I evaluate?

We evaluated other solutions before choosing Cisco Meraki Wireless LAN.

What other advice do I have?

I would recommend this solution to others.

I rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Info Sec Consultant at Size 41 Digital
Real User
Top 5
We can easily monitor the up/down time so establishing KPIs and SLAs for the IT department becomes something attainable, but there can be problems if using older POS devices.
Pros and Cons
  • "The dashboard to keep track of 30 or so APs, switches, routers and logs, is invaluable. I liked the UX on this."
  • "The error logs need to be much more comprehensive."

What is most valuable?

The dashboard to keep track of 30 or so APs, switches, routers and logs, is invaluable. I liked the UX on this.

Notifications (minus the techno-speak so it's obvious what the problem is) help us respond to access points down or rogue access points attempting connections.

Tracking the usage of staff, access points, switches and routers becomes an insanely easy thing and so do producing reports for your Exec team.

Splash screens for T&C sign off by users are very easy to implement - it takes about 30 seconds to put a splash screen up. RADIUS and SSO are possible with similar ease.

Networks can be segmented into SSIDs very easily for those needing to provided users, office, POS, Events, etc, with seperated access. You can then monitor the usage down to a single MAC address for great granularity.

Reporting is easy - press two buttons et viola!

How has it helped my organization?

It's cut down the amount of time administering an expansive WiFi network spread over 43 acres.

We can easily monitor the up/down time so establishing KPIs and SLAs for the IT department becomes something attainable.

Adding APs is a very simple process. Plug in. Turn on. Meshes with the existing network. In an emergency, almost anyone can do it.

What needs improvement?

The error logs need to be much more comprehensive.

For how long have I used the solution?

4 years

What do I think about the stability of the solution?

There can be problems if using older POS devices, WiFi APs, and you have a lot of people with mobiles around. So, say, a large event. The mix of signals can kill the WiFi APs and then you are left hard wiring "mobile" tills. Be aware if you're carrying old equipment.

How is customer service and technical support?

Customer Service:

Good.

Technical Support:

Very good. Some times the odd problem may drag and require a dog-with-a-bone approach but that's the same everywhere.

What's my experience with pricing, setup cost, and licensing?

Negotiate the deal put in front of you!

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user312267 - PeerSpot reviewer
it_user312267Head of Infrastructure at Whistl
User

i had problem with zebra hand scanner with 802.11b devices. it connected but doesn't roaming, end up upgrading old hand scanners cost more than APs.

See all 4 comments
CTO at Mechkar
Real User
Easy to use, straightforward to set up, and very stable
Pros and Cons
  • "The solution has worked very well in our campus environment."
  • "We would like the solution to work on the pricing of the solution. It would be ideal if it could bring the overall costs down."

What is our primary use case?

We primarily use the solution for our campus environment.

What is most valuable?

The solution has worked very well in our campus environment. 

The solution has proven itself to be very stable so far.

The product is very easy to use.

The initial setup is very straightforward and easy.

We've found the connectivity to be excellent.

What needs improvement?

We would like the solution to work on the pricing of the solution. It would be ideal if it could bring the overall costs down.

For how long have I used the solution?

We haven't even used the solution for a year yet. We've used it for about six months or so. It hasn't been that long just yet.

What do I think about the stability of the solution?

The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. It's been good so far.

What do I think about the scalability of the solution?

The solution can scale quite well. If a company needs to expand it, it can do so fairly easily.

We currently use the solution in order to cover 500 users at our company.

Our company does plan to increase usage in the future.

How are customer service and technical support?

Technical support has been fine. We've found them to be helpful and responsive. We're satisfied with the level of support we receive.

How was the initial setup?

The installation was very straightforward, from what I recall. A company shouldn't have any trouble with the initial setup. It's not overly complex or difficult. 

The deployment is pretty fast. It only took us about two hours or so. 

What about the implementation team?

We did not need the assistance of a consultant or integrator. We handled the initial implementation ourselves. We handled it in-house.

What's my experience with pricing, setup cost, and licensing?

The pricing could be cheaper. It's the one pain point.

We pay a monthly fee.

What other advice do I have?

We are using the latest version of the solution. I can't speak to the actual version number.

I'd rate the solution at a nine out of ten. We haven't used it for that long, however, we have been quite satisfied with its overall capabilities.

I'd recommend the solution to other organizations and users.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Director at Madison County
Real User
Stable, works well, and you don't have to worry about it
Pros and Cons
  • "What I liked about these is that they worked. I didn't touch them or do anything with them. They were up and running when I came here. Once they are set up and running, you don't have to worry about them."
  • "It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution."

What is our primary use case?

They were for our Sheriff's department.

What is most valuable?

What I liked about these is that they worked. I didn't touch them or do anything with them. They were up and running when I came here. Once they are set up and running, you don't have to worry about them.

What needs improvement?

It is expensive. Juniper seems to have a lot more to offer for future expansion. Juniper has some features that are not there in this solution.

For how long have I used the solution?

It has been over three years.

What do I think about the stability of the solution?

They have been very stable. We didn't see any issues.

What do I think about the scalability of the solution?

I didn't have to scale it. We had 26 users. They included secretaries and deputies to Sheriff.

How are customer service and technical support?

I never used them. I never had to.

How was the initial setup?

They were set up before I got here.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would advise others to take a look at Juniper. We were using Cisco Meraki devices, but they are kind of end-of-life. We're changing our systems because of a policy change about the use of wireless solutions. So, we don't need them anymore. Juniper seems to have a lot more to offer for future expansion.

I would rate Cisco Meraki Wireless LAN a nine out of ten. It works well.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
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Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.