We use Cisco Meraki Wireless LAN for the wireless network connection inside the company.
3rd Level Support Engineer at Valeo IT
Provides fast wireless network connection inside the company
Pros and Cons
- "The most valuable feature of Cisco Meraki Wireless LAN is that it is fast and does the job."
- "The initial setup of the solution can be improved and made easier."
What is our primary use case?
What is most valuable?
The most valuable feature of Cisco Meraki Wireless LAN is that it is fast and does the job.
What needs improvement?
The initial setup of the solution can be improved and made easier.
For how long have I used the solution?
My company has been using Cisco Meraki Wireless LAN for three years.
Buyer's Guide
Cisco Meraki Wireless LAN
March 2025

Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
What do I think about the stability of the solution?
I rate Cisco Meraki Wireless LAN a ten out of ten for stability.
What do I think about the scalability of the solution?
I rate Cisco Meraki Wireless LAN a ten out of ten for scalability. 2000 people are using Cisco Meraki Wireless LAN in our company.
How was the initial setup?
The initial setup is complex according to me. We require 12 people to deploy and maintain Cisco Meraki Wireless LAN.
What about the implementation team?
Cisco Meraki Wireless LAN was implemented through an in-house technical person.
What's my experience with pricing, setup cost, and licensing?
Users have to pay a yearly license fee for the solution. The pricing of Cisco Meraki Wireless LAN is good.
What other advice do I have?
Cisco Meraki Wireless LAN is a very good tool that users can use without problems.
Overall, I rate Cisco Meraki Wireless LAN a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Infrastructure/Telcom Coordinator at Schnellecke Group AG & Co. KG
Friendly to manage and good in office environments
Pros and Cons
- "The most valuable feature is that the solution is friendly to manage."
- "An area for improvement would be that Meraki doesn't work well in a warehouse environment. The device is too sensitive to other wireless devices, which provokes noise and can require a reboot to erase this."
What is our primary use case?
My primary use of this solution is to provide WiFi to users and guests.
What is most valuable?
The most valuable feature is that the solution is friendly to manage.
What needs improvement?
An area for improvement would be that Meraki doesn't work well in a warehouse environment. The device is too sensitive to other wireless devices, which provokes noise and can require a reboot to erase this. In addition, the cost of the product could be better.
For how long have I used the solution?
I've been using this solution for three years.
What do I think about the stability of the solution?
The stability of this product is good.
What do I think about the scalability of the solution?
This solution has good scalability.
How are customer service and support?
Cisco's technical support is good.
Which solution did I use previously and why did I switch?
Previously, I used TP-Link, but it's designed for use in the home, so I switched to Cisco, which is a better product for the office.
How was the initial setup?
The initial setup is easy.
What about the implementation team?
I used a partner team to implement, which took around thirty minutes.
What's my experience with pricing, setup cost, and licensing?
My yearly license costs $200.
What other advice do I have?
This is a good solution for the office but not for warehouses. I would give this solution a rating of eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Cisco Meraki Wireless LAN
March 2025

Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
Founder, Director at Tres Infosol Pvt. Ltd.
Offers very good integration and allows for cloud-based management of your Wi-Fi network
Pros and Cons
- "Allows for cloud-based management of your Wi-Fi network."
- "If you lose connectivity with the controller, your Wi-Fi network is immediately impacted."
What is most valuable?
I've worked on this solution for a couple of clients who already had it deployed. It has many good features and good integration. This is more of a hybrid setup where the switch takes over a lot of responsibility depending upon what you have deployed. It takes a lot of control and allows for cloud-based management of your Wi-Fi network.
What needs improvement?
One of the key problems is that, similar to a solution like Ruckus, if you lose connectivity with the controller, your Wi-Fi network is immediately impacted and users are unable to connect to the network. It's a challenge because then your budget inflates as you have to invest in a high availability kind of solution and have more than one controller. If you are spread across a large area geographically, then you may want to have multiple controllers at different sites so that if one fails you always have a backup to go to and you're not dependent on the links that connect to your offices. It can become costly as a result.
There is nothing much that can change but I believe the hardware could become more economical. The licensing part is okay, and compared to other cloud-managed Wi-Fi's, Meraki is well placed on the pricing, but the hardware costs a bomb. If they could reduce the price of the hardware, the access points, that would be a great benefit for them.
What do I think about the stability of the solution?
The solution is stable and more secure when you compare it to Ruckus because if you have an MX firewall, you automatically get the firewall features over your Wi-Fi as well. The outcome is that all the data passing through the Wi-Fi definitely passes through the firewall.
What do I think about the scalability of the solution?
Meraki is quite scalable.
How are customer service and support?
Thanks to my experience with Wi-Fi, I haven't needed tech support from Meraki. One good point about Meraki and Cisco overall would be the documentation. It's extremely comprehensive so that you don't need to call tech support unless you encounter a specific problem, and you can find most things by doing a Google search.
How was the initial setup?
I believe the initial setup is pretty straightforward although I've never deployed the solution - I've managed it for clients. We currently have three companies that are using this product. From a maintenance perspective, it requires a couple of maintenance staff to keep a tab on the solution, depending upon your work environment.
What's my experience with pricing, setup cost, and licensing?
Licensing is on an annual basis and there is also the hardware inventory. If the firewall goes down, for example, that could cause a problem. The point of failure and the work involved around it makes it a more costly solution.
What other advice do I have?
For anyone looking for a simple management solution in a geographically spread-out network, Meraki is a good bet compared to Ruckus. However, they lose points on the cost as well as on the complexity of its multiple-tiered structure, where you have an MX firewall or a switch, your Wi-Fi access points, and then the cloud. It's too much and could be as easy as having the cloud and access points, but the product has an additional tier integrated, which makes it somewhat complex.
I would place them at eight out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
3rd Level Support Engineer at Valeo IT
Excellent performance with an impressive speed
Pros and Cons
- "The solution is fast."
- "The initial setup could be made easier."
What is our primary use case?
We use the solution for wireless network connection in the organization.
What is most valuable?
The solution is fast. It is a really good tool, and we do not face any problems with it.
What needs improvement?
The initial setup could be made easier.
For how long have I used the solution?
Our organization has been using the solution for three years.
What do I think about the stability of the solution?
The stability is fine. I rate the stability a ten out of ten.
What do I think about the scalability of the solution?
About 2000 employees in the organization are using the solution. I rate the scalability a ten out of ten.
How was the initial setup?
The initial setup was complex for me.
What about the implementation team?
The implementation can be done in-house. We need twelve employees for the implementation and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
We pay a yearly license fee for the solution.
What other advice do I have?
Overall, I rate the solution a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Monitoring features offer visibility into the health of your connection
Pros and Cons
- "I like the status page Cisco added that shows you the health of the wireless connection."
- "They could also add some more controls for guest access. For example, when you have a captive portal, it would be nice to limit the amount of time users can stay connected per day. Right now, you can only configure the splash frequency. And you can set the connection for one hour, but you have to use the billing feature."
What is our primary use case?
We are using it in a enterprise network, a financial business. Users are completely using it for accessing the servers, internal networking, so the building is completely wireless and the wireless is the main connection to the network, for the gas separate network and for the lease
What is most valuable?
I like the status page Cisco added that shows you the health of the wireless connection.
What needs improvement?
Cisco could add more security features on the other layers, like if Cisco's IPS antivirus could be downloaded. They could also add some more controls for guest access. For example, when you have a captive portal, it would be nice to limit the amount of time users can stay connected per day. Right now, you can only configure the splash frequency. And you can set the connection for one hour, but you have to use the billing feature.
What do I think about the stability of the solution?
Meraki WLAN is stable. However, some APs that are around five years old have peer connectivity problems.
What do I think about the scalability of the solution?
Meraki WLAN is easy to scale. If it's a small network of around 50 access points, I think one staffer can handle the installation and maintenance. But if you go over 50 access points — about 400 clients — you would need one more staffer.
How are customer service and support?
Cisco technical support goes deeper into troubleshooting than other vendors that I've worked with. They're more superficial compared to Cisco.
How was the initial setup?
The initial setup is easy. If you have an ACP network with internet access, it's just a plugin.
What's my experience with pricing, setup cost, and licensing?
It's a little expensive to use Meraki WLAN. You have to pay for all the licenses.
What other advice do I have?
I rate Cisco Meraki WLAN eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
Advanced IT Executive at a tech services company with 1,001-5,000 employees
A solid product with good network security and the potential to scale
Pros and Cons
- "The network security the solution provides is its most valuable aspect."
- "The licensing could be a bit better."
What is our primary use case?
The product is used mainly for wireless switching security. I like to call it network security, however, they also have products on that end, such as FC LAN. I don't focus too much on the wireless stuff. I focus on the services and products.
What is most valuable?
The network security the solution provides is its most valuable aspect.
Overall, it's a very solid product. I really like it.
The initial setup is pretty straightforward.
The solution scales very well.
We've found the product to be quite stable.
What needs improvement?
On the performance side, there are always updates to different versions. It's more just getting it out to the client-side that's often the issue.
The licensing could be a bit better.
They should market Meraki as a mid-level solution for SMBs. There are a lot of SMBs out there, and they could use this technology.
For how long have I used the solution?
I've used the solution for a while, however, it's hard to give a timeframe. I use it as clients use it. They can go on and off of it, or I can be on different accounts.
What do I think about the stability of the solution?
The stability has been very good. It's very solid. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution can scale very well. There are not problems expanding it if you need to as an organization. It's easy enough to do. Even on an enterprise-level, you can scale.
How are customer service and technical support?
Technical support is more channeled to the partner side of things. However, Cisco is a great product and has a great team.
Which solution did I use previously and why did I switch?
I can name a lot of companies that do network security, however, we pull up Cisco Meraki and we read off everything they do.
How was the initial setup?
The initial setup isn't overly complex. It's pretty straightforward. A company shouldn't have trouble implementing it.
What's my experience with pricing, setup cost, and licensing?
I don't deal with pricing directly, however, it's my understanding that it is around $40 per unit. I'm not well versed in MDM pricing, to be honest. It's not something I work with.
I'm more on the managed services, professional services, which includes getting everything set up and dealing with all the problems around it, versus the actual licensing part.
What other advice do I have?
We're partners with Cisco. Meraki is probably one of the number one solutions. On my team that's all we've talked about or sold. Cisco is 100%, one of our top partners.
Just in terms of network security, there's a lot of digital transformation happening. There will be a lot of moving to the cloud for many customers and you'd be surprised how many enterprises still just aren't prepared for the changes that are coming their way.
I'd rate the solution at an eight out of ten. It's a legitimate switch and a legitimate solution. It does what it says and it gets the job done.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Project Co-Ordinator at Ministry of Innovation, Science and Smart Technology
Scalable, robust, and it can be deployed on the cloud and on-premises
Pros and Cons
- "It is very stable, very resilient, and very robust."
- "Our only concern at this stage is how it's licensed."
What is our primary use case?
We have deployed this solution both on private cloud and on-premises across at least 100 distinct locations.
What needs improvement?
I can't say that there are any additional features that we would like to see included in it. Our only concern at this stage is how it's licensed.
For how long have I used the solution?
We have been using Cisco Meraki Wireless LAN for approximately four years.
What do I think about the stability of the solution?
It is very stable, very resilient, and very robust.
What do I think about the scalability of the solution?
We don't have any challenges with the scalability so far. From our experience, it's quite scalable.
On a daily basis, we probably have an excess of 5,000 users on this solution.
There are no immediate plans to increase usage, however, there's probably a growth rate of about 5% to 8% per year for the next year or two.
How was the initial setup?
This solution is not significantly hard to setup and deploy.
It's a manual process.
We deployed this solution across a complete government network over a three-year period.
What about the implementation team?
We had a system integrations consultant working cohesively with us on it.
What's my experience with pricing, setup cost, and licensing?
We don't like the licensing model and we think that it needs to be improved significantly.
What other advice do I have?
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a comms service provider with 51-200 employees
Easy to install and manage, but the customization needs improvement.
Pros and Cons
- "The big draw is the ease of installation. It's easy to manage, and it's easy to implement."
- "The customization needs to be improved because it's pretty locked down."
What is our primary use case?
We are MSP, resellers. We provide solutions for customers.
Meraki is a good entry-level enterprise Wi-Fi solution.
How has it helped my organization?
Customers that have gone from SMB solutions into the Meraki have noticed an increase in satisfaction in the work.
What is most valuable?
The big draw is the ease of installation. It's easy to manage, and it's easy to implement.
What needs improvement?
It's a little bit customizable, but that's where it probably has one of its downfalls. It is not as feature-rich as some of the others.
The customization needs to be improved because it's pretty locked down. You can't customize it much.
In the next release of this solution, I would like to see the Radio Control feature included, and improved customization on the radios.
Also, it needs more ability to control it. It works well but you can really change it a lot.
For how long have I used the solution?
We have been working with Cisco Meraki Wireless Lan for approximately 10 years.
They don't really have versions with Meraki. They have different access points.
What do I think about the stability of the solution?
It's a very stable product, very mature.
What do I think about the scalability of the solution?
It is scalable, but it definitely suffers during really large implementations.
How are customer service and technical support?
Technical support is good. They are pretty solid.
I think everywhere there's always improvement to be had. That's just kind of the big thing for technical support.
How was the initial setup?
The initial setup is straightforward.
The usual requirements are less than thirty days to install. It's pretty quick.
We do our pre-installation survey, help design the network, and then implement it, test it, and then make adjustments as required.
What was our ROI?
Wi-Fi is a necessary evil. You have to have Wi-Fi, so I think that it's a situation where you have to put something in.
Some of the companies have had a return on investments and they will generate revenue off of their Wi-Fi, but that's in hospitality for example.
It's a little bit different for those customers, who have to put a Wi-Fi solution in.
This one from a budgetary standpoint is mid-range. It's not super expensive and it's not super cheap.
It's a good solution.
A lot of customers pick it because it's got decent feature sets and it's not the most expensive in the market.
What other advice do I have?
To anyone who is interested in using this solution, make sure that you're happy with their features and that it's the right solution.
Look at all of its features and also look at its downfalls and/or weaknesses, as well.
Cisco Meraki Wireless LAN is good, but not great.
I would rate this solution a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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