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Principal at WATERTOWN SCHOOL DISTRICT 14-4
Real User
A scalable and trouble-free solution with multiple SSDs and good record-keeping
Pros and Cons
  • "I like the record that is being kept and multiple SSDs."
  • "Its price could be improved."

What is our primary use case?

We are using it in our school. We are using an old version. It is five years when my contract expires.

How has it helped my organization?

It has improved the way our school functions.

What is most valuable?

I like the record that is being kept and multiple SSDs.

What needs improvement?

Its price could be improved.

Buyer's Guide
Cisco Meraki Wireless LAN
January 2025
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

It is stable. I didn't have any issues with its stability.

We have probably 30 to 40 users.

What do I think about the scalability of the solution?

It is scalable. I need to add a couple more and upgrade to four.

How are customer service and support?

I did not use their technical support.

Which solution did I use previously and why did I switch?

I didn't use any other solution.

How was the initial setup?

It was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

It is expensive, but it is a good product.

What other advice do I have?

If you have some money, it is a good thing to buy. It is a trouble-free product.

I would rate Cisco Meraki Wireless LAN a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AlanChan5 - PeerSpot reviewer
Pre-Sales Consultant at Tconnex
Real User
A stable solution that is easy to deploy and has an excellent management console
Pros and Cons
  • "The management console is valuable."
  • "Cisco Meraki must improve the integration between its own family of products."

What is most valuable?

The management console is valuable. It helps manage everything.

What needs improvement?

The solution is limited to Meraki products. It does not extend to Catalyst products. Our customers have a mixture of Catalyst and Meraki products. They cannot manage Catalyst products. Cisco Meraki must improve the integration between its own family of products. It is a disadvantage.

For how long have I used the solution?

I have been using the solution for two to three years.

What do I think about the stability of the solution?

The tool is stable. It is quite good.

Which solution did I use previously and why did I switch?

We work with products like Ruckus, ExtremeCloud, and Aruba Central. Cisco Meraki is easier to deploy than other tools. Cisco Meraki supports both wireless products and switches.

What's my experience with pricing, setup cost, and licensing?

For some customers, Cisco is not the first choice when it comes to pricing. The solution is pretty expensive.

What other advice do I have?

I am a reseller. Overall, I rate the tool an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Cisco Meraki Wireless LAN
January 2025
Learn what your peers think about Cisco Meraki Wireless LAN. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Loredana Ababei - PeerSpot reviewer
3rd Level Support Engineer at Valeo IT
Real User
Top 5Leaderboard
Provides fast wireless network connection inside the company
Pros and Cons
  • "The most valuable feature of Cisco Meraki Wireless LAN is that it is fast and does the job."
  • "The initial setup of the solution can be improved and made easier."

What is our primary use case?

We use Cisco Meraki Wireless LAN for the wireless network connection inside the company.

What is most valuable?

The most valuable feature of Cisco Meraki Wireless LAN is that it is fast and does the job.

What needs improvement?

The initial setup of the solution can be improved and made easier.

For how long have I used the solution?

My company has been using Cisco Meraki Wireless LAN for three years.

What do I think about the stability of the solution?

I rate Cisco Meraki Wireless LAN a ten out of ten for stability.

What do I think about the scalability of the solution?

I rate Cisco Meraki Wireless LAN a ten out of ten for scalability. 2000 people are using Cisco Meraki Wireless LAN in our company.

How was the initial setup?

The initial setup is complex according to me. We require 12 people to deploy and maintain Cisco Meraki Wireless LAN.

What about the implementation team?

Cisco Meraki Wireless LAN was implemented through an in-house technical person.

What's my experience with pricing, setup cost, and licensing?

Users have to pay a yearly license fee for the solution. The pricing of Cisco Meraki Wireless LAN is good.

What other advice do I have?

Cisco Meraki Wireless LAN is a very good tool that users can use without problems.

Overall, I rate Cisco Meraki Wireless LAN a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1270755 - PeerSpot reviewer
IT Project Manager at a tech services company with 11-50 employees
Real User
Stable wireless LAN solution with a cloud-based management architecture that's easy to deploy, troubleshoot, and scale
Pros and Cons
  • "Cloud managed wireless LAN product that's stable and scalable. It's an easy to deploy and easy to troubleshoot solution."
  • "Some of their first level support staff does not seem to be well-versed in the solution, so support for Cisco Meraki Wireless LAN needs improvement."

What is our primary use case?

Cisco Meraki Wireless LAN is a wireless LAN solution providing wireless access points for the organization.

What is most valuable?

What I like most about Cisco Meraki Wireless LAN is the cloud based management of the entire system. The product was also easy to deploy and easy to troubleshoot.

What needs improvement?

I haven't really come across anything that was a big issue with this product. I can't think of anything that would have raised a flag about something needing to be improved in Cisco Meraki Wireless LAN, but it could be their support. We had some issues, and we couldn't figure out why they happened, but some of their first level support staff does not seem to be well-versed with how to solve those issues.

Nothing really comes to mind about what I would like to see on the next release. I know they are using the six GHz band now for Wi-Fi 6, submitted out as an option, seeing use of the six GHz band down the road for Wi-Fi 6.

For how long have I used the solution?

I've been using Cisco Meraki Wireless LAN for two years now.

What do I think about the stability of the solution?

Cisco Meraki Wireless LAN is a stable solution.

What do I think about the scalability of the solution?

Cisco Meraki Wireless LAN is scalable.

How are customer service and support?

Support for Cisco Meraki Wireless LAN needs improvement, as it seems their first level support staff isn't that knowledgeable on the solution, however, their response time on the issues is okay.

Which solution did I use previously and why did I switch?

We used a different solution before switching to Cisco Meraki Wireless LAN. We decided to use Cisco products because the Meraki devices were much better than other platforms, particularly in cloud management, ease of deployment, and ease of troubleshooting.

How was the initial setup?

The initial setup for this solution is a combination: it could be straightforward, or it could be complex, e.g. setting it up would've been complex in some situations.

What about the implementation team?

Cisco Meraki Wireless LAN is a cloud solution with on-premise deployment, and we did the deployment ourselves, without an integrator, reseller, or consultant. The deployment did not take long.

Which other solutions did I evaluate?

We tried Aruba, but we didn't get any feedback from the vendor.

What other advice do I have?

We try to have a relationship with the vendor, e.g. we have a Cisco rep for that, but they wouldn't really help us with the Meraki blocks. I'm a network engineer assigned to the company that uses Cisco Meraki Wireless LAN.

We cannot have more than 400 users of this product, and we currently have 200 to 300 people using it. For deployment and maintenance, we only have one staff who takes care of it, e.g. one engineer. We have no plans of increasing the number of users of Cisco Meraki Wireless LAN, unless we expand in size.

My advice to others looking into implementing this product is that it's definitely a good investment. They just have to be mindful and really understand the technology. They should be able to go through the documentation on the website, to really understand the product features and functionality, because sometimes they may need to exert effort in examining issues on their own, because sometimes support doesn't really provide a proper, tangible response.

I'll give Cisco Meraki Wireless LAN a rating of eight out of ten, because we're very satisfied that it meets all the technical attributes we were looking for, and it's a solid infrastructure. It works with our problems, e.g. any major problems.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
CARLOS DI MUCCIO - PeerSpot reviewer
Product Manager at a tech services company with 51-200 employees
Real User
A robust product
Pros and Cons
  • "There are many valuable features of Cisco Meraki, including the switches, stacking, and layer 3 routing."
  • "I would like to see Cisco Meraki improve the accessibility by region level here in Latin America."

What is our primary use case?

I am an electronic engineer and a specialist in Cisco Meraki Wireless LAN. I am a distributor of Cisco Meraki and have 100 customers using this solution.

What is most valuable?

There are many valuable features of Cisco Meraki, including the switches, stacking, and layer 3 routing.

What needs improvement?

The products are delayed when arriving in Argentina. These delays can be as long as 6 months, causing the customers to be unhappy. I would like to see Cisco Meraki improve the accessibility by region level here in Latin America.

For how long have I used the solution?

I have been working with Cisco Meraki for the past few years.

What do I think about the stability of the solution?

The stability of Cisco Meraki Wireless LAN is great.

What do I think about the scalability of the solution?

This solution is scalable.

How are customer service and support?

Technical support is easy to contact and ready to help.

How was the initial setup?

When you are in the dashboard of Cicso Meraki, you configure the hardware and connect to the internet line and the script will download to the hardware. The deployment is very easy, it is plug and play and takes 50 minutes.

What's my experience with pricing, setup cost, and licensing?

Cisco Meraki requires either a one year or three year license for a standard enterprise license.

What other advice do I have?

This is an excellent product. Cisco Meraki Wireless LAN is robust and has a tough access point.

I would rate this solution a 9 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ricardo Quintero - PeerSpot reviewer
Infrastructure/Telcom Coordinator at Schnellecke Group AG & Co. KG
Real User
Top 10
Friendly to manage and good in office environments
Pros and Cons
  • "The most valuable feature is that the solution is friendly to manage."
  • "An area for improvement would be that Meraki doesn't work well in a warehouse environment. The device is too sensitive to other wireless devices, which provokes noise and can require a reboot to erase this."

What is our primary use case?

My primary use of this solution is to provide WiFi to users and guests.

What is most valuable?

The most valuable feature is that the solution is friendly to manage.

What needs improvement?

An area for improvement would be that Meraki doesn't work well in a warehouse environment. The device is too sensitive to other wireless devices, which provokes noise and can require a reboot to erase this. In addition, the cost of the product could be better.

For how long have I used the solution?

I've been using this solution for three years.

What do I think about the stability of the solution?

The stability of this product is good.

What do I think about the scalability of the solution?

This solution has good scalability.

How are customer service and support?

Cisco's technical support is good.

Which solution did I use previously and why did I switch?

Previously, I used TP-Link, but it's designed for use in the home, so I switched to Cisco, which is a better product for the office.

How was the initial setup?

The initial setup is easy.

What about the implementation team?

I used a partner team to implement, which took around thirty minutes.

What's my experience with pricing, setup cost, and licensing?

My yearly license costs $200.

What other advice do I have?

This is a good solution for the office but not for warehouses. I would give this solution a rating of eight out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Loredana Ababei - PeerSpot reviewer
3rd Level Support Engineer at Valeo IT
Real User
Top 5Leaderboard
Excellent performance with an impressive speed
Pros and Cons
  • "The solution is fast."
  • "The initial setup could be made easier."

What is our primary use case?

We use the solution for wireless network connection in the organization.

What is most valuable?

The solution is fast. It is a really good tool, and we do not face any problems with it.

What needs improvement?

The initial setup could be made easier.

For how long have I used the solution?

Our organization has been using the solution for three years.

What do I think about the stability of the solution?

The stability is fine. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

About 2000 employees in the organization are using the solution. I rate the scalability a ten out of ten.

How was the initial setup?

The initial setup was complex for me.

What about the implementation team?

The implementation can be done in-house. We need twelve employees for the implementation and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly license fee for the solution.

What other advice do I have?

Overall, I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Communication Solutions Manager at IT Solutions NV
Reseller
Monitoring features offer visibility into the health of your connection
Pros and Cons
  • "I like the status page Cisco added that shows you the health of the wireless connection."
  • "They could also add some more controls for guest access. For example, when you have a captive portal, it would be nice to limit the amount of time users can stay connected per day. Right now, you can only configure the splash frequency. And you can set the connection for one hour, but you have to use the billing feature."

What is our primary use case?

We are using it in a enterprise network, a financial business. Users are completely using it for accessing the servers, internal networking, so the building is completely wireless and the wireless is the main connection to the network, for the gas separate network and for the lease

What is most valuable?

I like the status page Cisco added that shows you the health of the wireless connection. 

What needs improvement?

Cisco could add more security features on the other layers, like if Cisco's IPS antivirus could be downloaded. They could also add some more controls for guest access. For example, when you have a captive portal, it would be nice to limit the amount of time users can stay connected per day. Right now, you can only configure the splash frequency. And you can set the connection for one hour, but you have to use the billing feature.

What do I think about the stability of the solution?

Meraki WLAN is stable. However, some APs that are around five years old have peer connectivity problems.

What do I think about the scalability of the solution?

Meraki WLAN is easy to scale. If it's a small network of around 50 access points, I think one staffer can handle the installation and maintenance. But if you go over 50 access points — about 400 clients — you would need one more staffer.

How are customer service and support?

Cisco technical support goes deeper into troubleshooting than other vendors that I've worked with. They're more superficial compared to Cisco.

How was the initial setup?

The initial setup is easy. If you have an ACP network with internet access, it's just a plugin.

What's my experience with pricing, setup cost, and licensing?

It's a little expensive to use Meraki WLAN. You have to pay for all the licenses.

What other advice do I have?

I rate Cisco Meraki WLAN eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
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Wireless LAN
Buyer's Guide
Download our free Cisco Meraki Wireless LAN Report and get advice and tips from experienced pros sharing their opinions.